2021 MERCEDES-BENZ GLS SUV automatic transmission

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and 112 emerg
em and 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide touse the 112 emer gency call system (EU eCall), then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 eme rgency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 350 350
MBUX multimedia system

R
Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch.
R V
Vehicles wit
ehicles wit h a pe
h a pe tr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R R
eq eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position j.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of POSITIVE contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect POSITIVE contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays Breakd
own assistance
391
391

T
T
o
o wing awa
wing away t
y the v
he v ehicle wit
ehicle wit h bot
h both axles on t
h axles on t he
he
gr
gr ound
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 393). #
Make sure that the battery is connected and
ch arge d.
A dischar ged battery has thefo llowing e.ects:
R theve hicle cann otbe switched on
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
% Ifth e transmission cannot be shiTed toposi-
tion i, or the multifunction display in the
inst rument clus ter does not show anything,
th eve hicle must be transpor tedaway
( / page 395). A towing vehicle with liTing
equipment is requ ired forve hicle transpor ta-
tion. *
N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or to
we dawa yex ceeds the permissible
gr oss mass. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 423). #
Do not open the driver's door or front
passenger door as the transmission may oth-
erwise shiT toposition jautomaticall y. #
Fitth eto wing eye (/ page 397). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(/ page 87). #
Do not activate the HOLD function. 394
394
Breakdown assistance

#
Deactivate tow- awa y protection
(/ page 107). #
Deactivate Active Brake Assist (/ page 258).#
ShiT the transmission toposition i
(/ page 210). #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 394). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
ShiT the automatic transmission toposition
i. %
The automatic transmission may be loc ked in
position jintheev ent of damage tothe
electrics. ToshiT toi , pr ovide the on-board
electrical system with po wer (/ page 391). #
Load theve hicle onto the transpor ter. #
ShiT the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. Breakd
own assistance
395
395

F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. Breakdown assistance
397
397

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Select transmission position k.
Risk of vehicle rolling
Driver door open and trans-
mission not in P *T
he driver's door is not fully closed and transmission position h,kor neutral iis selected.
The vehicle may rollawa y. #
Select pa rkposition jwhen switching o. theve hicle.
N permanently active Risk
of vehicle rolling *W
hiletheve hicle is rolling or while you are driving, neutral ihas been engaged. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. It is no lon ger possible tochange the transmission position. #
If transmission position his selected, consult a quali/ed specialist workshop and do not change the transmission
position. #
For all other transmission positions, park theve hicle safel y. #
Consult a quali/ed specialist workshop.
Reversing not poss. Con-
sult workshop *T
he transmission is malfunctioning. It is not possible toselect transmission position k. #
Consult a quali/ed specialist workshop.
Transmission Malfunction
Stop *T
he transmission is malfunctioning. The transmission shiTs toneutral iautomaticall y. #
Stop theve hicle immediately in accordance with the tra1c conditions. Display messages and
warning/indicator lamps
465
465

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Depress the brake pedal. #
Engage park position j. #
Consult a quali/ed specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission is overheating. Pulling away may be temp orarily impaired or not possible. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Leavethe engine running. #
Wait until the display message disappears before pulling away.
Auxiliary battery malfunc-
tion (white displ aymessage) *T
he auxiliary battery forth e automatic transmission is no longer being charge d. #
Consult a quali/ed specialist workshop. #
Until then, alw ays select park position jmanually before you switch o. theve hicle. #
Before leaving theve hicle, apply the electric parking brake.
Auxiliary battery malfunc-
tion (red display message) *V
Vehicles wit ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: The auxiliary battery forth e transmission is no longer being charge d. #
Consult a quali/ed specialist workshop. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: untilthen, alw ays select park position jbefore you switch o. theve hicle. #
Before leaving theve hicle, apply the electric parking brake. 466
466
Display messages and
warning/indicator lamps