2021 MERCEDES-BENZ GLS SUV ECU

Conf
iguringthemu ltim edia system asaWi -
Fi ho tspo tfo rex tern al de vic es
The type ofconnection established depends on
th ede vice tobe con nected. The func tion must
be suppor tedby themultimedia system and by
th ede vice tobe con nected. The type ofcon nec‐
tion established mustbe select edon themulti‐
media system and onthede vice tobe con nec‐
te d. #
Select Vehicle Hotspot. #
Select Connec tDevic eto Vehicle Hotspot.
Connecting usingWPSPINgener ation #
Select Connec tvia WPS PINGeneration. #
Enterth ePIN showninthemedia displayon
th ede vice tobe con nectedand confirm .
Connect ingusin gWPS PINentr y #
Sele ctConn ectviaWPS PINInput. #
Enterth ePIN that issho wnontheex tern al
de vic e's displa yon themultimedia system.
Connecting usingabutt on #
Select Connec tvia WPS PBC. #
Press thepush buttononthede vice tobe
con nected(see themanuf acturer'soper ating
ins truction s). #
Select Continue.
Connecting usingasecur itykey #
Select Connect DevicetoVeh icleHotsp ot.
A secu rity keyis disp laye d. #
Select theve hicle from thede vice tobe con ‐
nec ted. The vehicle isdispla yedwit hth eMB
Hot spot XXXXX networkname. #
Enterth esecur itykeywhic his sho wninthe
media display on thede vice tobe con nected. #
Conf irm theent ry.
Connect ingusin gNFC #
Sele ctConn ectviaNFC. #
ActivateNFC onthemobile device (see the
manuf acturer'soper ating instructions). #
Bring themobile device intoth eNFC inter‐
fa ce oftheve hicle. #
Select Finished.
The mobile device isno wconn ectedtothe
multime diasystem hotspo tvia NFC. Gener
atingane wsecur itykey #
Select Veh icleHotsp ot. #
Select Genera teSecu rityKey.
A connecti onwillbe established withth e
ne wly crea tedsecur itykey. #
Tosave asec urity key:select Save.
When ane wsecur itykeyis save d, all existin g
Wi -Fi conne ctionsareth en discon nected.If
th eWi -Fi conne ctionsarebe ing re-es tab‐
lished, thene wsecur itykeymus tbe entere d. Na
vig ation No
teson navig ation Ro
uteguidanc ewith augment edreality &
WARNIN GRisk ofacci dent andinjuryas
a re sult ofdis traction, incorrect dep ic‐
tion orwrong interpr etatio nof thedis‐
pla y
The camer aimag eof theaugment edrealit y
displa yis no tsuit able asaguide fordr iving. 292
MBUX multimedia system

#
Swi tchHig hway Inform ation on oroff. Usi
ngservices Re
quirement s:
R Ther eis an Interne tcon nection .
R Mer cedes meconnectis available.
R Youha ve setup auser account inthe
Mer cedes mePortal.
R The vehicle isconn ectedtoauser accoun t
and youha ve acc eptedth econ ditions ofuse
fo rth eser vice.
Fu rther information canbefound at:
ht tp s:// www .merced es.me
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er. Mult
imed iasystem:
4 © 5
Navigation
Displa yingthetraf fic sit uation withLiv eTr af‐
fi c Inf orma tion #
Select Z. #
ActivateTra ffic. #
Select Adva nced. #
Select View . #
Select MapEle ments . #
Swi tchon Tra fficInci dents ,Fre eFlo wing
Tra fficand Delay.
If traf fic inf ormati onhasbee nre cei ved, then
tra ffic inc ident ssuc has roadw orks ,ro ad
bloc ks,local area repor ts(e.g. fog) and warn‐
ing mess ages aredispla yed.
The traffic dela yis displa yedfo rth ecur rent
ro ute. Traf fic del ayslas ting oneminut eor
long erareta ke nint oconsi deratio n.
Di spl aying hazardwa rnings withCar -to-X -
Comm unication
If hazar dwa rnings areav ailable these can be
sho wnassymbols onthemap. Thedispla y depends
onthese ttings forth eTraffic andTraf-
fic Incidents option s. #
Setth eop tion s.
If Traffic isswitc hedoffand Traffic Incidents
is switc hedon,thesymbols aresho wnon
th epr ospect ive ro ute.
Disp laying weather information andother
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select MapElements . #
Scrollup and showtheONLIN EMAP CON-
TENT categor y. #
Swi tchon aser vice ,e.g. Wea ther.
Cu rrent weather informat ionisdispla yedon
th ena vig ation map,e.g.temp eratur eor
cloud cover. 298
MBUX multimedia system

Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
will bedistract edfrom thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle. &
WARNIN GRisk ofinju rydue toobject s
being stowe dinco rrect ly
If objects intheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . MBUX
multimedia system 299

Te
lephone menuoverview 1
Blue tooth®
de vice name ofthecur rently
conne cted mob ile pho ne/o fth emobile
phone
2 Blue tooth®
de vice name ofthecur rently
conne cted mob ile pho ne/o fth emobile
phone (twophone mode)
3 Batt eryst atus ofthecon nect edmobile
phone 4
Signal stre ngt hof themobile phonenetwork
5 Option s
6 Device manag er
7 Messag es
8 Nume rical pad
9 Contact search Te
lephon yoper ating mod esove rview
Depen dingonyour equipme nt,th efo llo wing tel‐
ephon yoper atingmodes areav ailable:
R Amobi lephon eis con nectedto themultime‐
dia system viaBlue tooth®
. MBUX
multimedia system 30
1

R
Mer cedes-Ben zemer gency callsy stem (aut o‐
matic emergency calland SOS button)
Mercede sme conne ctAccid ent and Brea kdo wn
Ma nag eme nt,theMer cedes meconnect Con‐
cier geSer vice (if ser vice isacti vated) and the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page304).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page305).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,firs tcal l
th enation alemer gency service sus ing the
st andar dnat ionalemer gency service telephon e
numb ers. In emer gencie s,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page31 0).
Ob serveth econ ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com Fu
rther information aboutMercedes meconn ect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Inf orma tion onMer cedes meconnect Acci‐
dent andBreak down Manag emen t
The Accid ent and Brea kdo wnManag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page31 0)
If necessa ry,th econ tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ectAcci‐
dent andBrea kdo wnManag eme nt.Forw ard‐
ing thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby ate ch nici anon
lo cati onand /or theto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide af te rau to‐
matic accide ntor breakdo wndetection
(/ page 305) In
theeve ntofabr ea kdo wnoracci dent, fur‐
th er vehicle datais sent whichenables opti‐
mal suppor tby theMer cedes- BenzCustomer
Cent erand theaut hor ized service partner or
br eakdo wnassis tance.
R Addition totheMer cedes meconnect
ser vice Telediagno stics
Wi th theTe lediagno stics func tion,spec ific
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
clear lyint erpr eted and areav ailable thro ugh
th emonit oring ofcom ponen tsthat aresub‐
je ct to diagnos tics.
If yo ur vehicle detects abr ea kdo wnorthre at
of abr eak down, youma ybe prom pte dvia
th emultimedia system tocont actthe
Mer cedes-Ben zCus tomer Cent erforfur ther
help. Thisprom ptinthemultimedia system
onl yappear swhen theve hicle isstatio nary. MBUX
multimedia system 303

%
These services aresubject totech nica l
re strictions such asthemobile phonecover‐
ag e, mobil ene tworkqu alit yand theability of
th epr ocessin gsy stems tointerpr et the
tr ans ferred dat a.In some circums tances,
th is can result indela ysorthefa ilur eof the
inf ormatio nto appear inthemultimedia sys‐
te m.
Mor einf ormation aboutMer cedes meconnect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Data trans ferre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends on:
R The reason forinitia tionofthecall
R The service that isselec tedin thevo ice con ‐
tr ol system
R The activ ated Mer cedes meconnect services
Whic hdat ais transf erredfo rth eser vices canbe
ta ke nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes mecalls Mak
ingacall viatheove rhead contr olpa nel 1
mebutt onforser vice, concier georinforma‐
tion calls
2 SOS buttoncover
3 SOS button (emerg ency callsy stem) #
Tomak eaMe rcedes mecall: press me
butt on1. #
Tomak ean eme rgency call:press SOS
butt oncover2 brief lyto open. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page304).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Concier geSer vice (if th eser vice isactiv ated)
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle 30
4
MBUX multimedia system

Yo
ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle
R Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page306).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally . Multimedia
system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display.
Then, youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
% Insome countr ies,orifth eConcier ge
Ser vice isacti ve,yo uwill beconn ect ed
dir ect lywith theMer cedes- BenzCustomer
Cent er.
The Concierg eSer vice isno tav ailable inall
coun tries. Moreinf ormat ionabout Mercedes
me connectser vices can beobt aine din the
Mer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Calli ngtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s: R
The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwish toget suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. #
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page303).
R The Mercedes- BenzCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance. MBUX
multimed iasystem 305

Data
trans ferif Me rcedes meconnect serv‐
ices areno tact ivat ed
If no Mer cede sme connectser vices areact iva‐
te d, thefo llo wing datais transf erred:
R Vehicle identif ication number
R Time ofthecall
R Reason forth einitiat ionofthecall
R Conf irmation ofthedat apr otect ion prom pt
R Coun try ind icat oroftheve hicle
R Setlanguag efo rth emultimedia system
R Telephon enumb erofthecomm unication
platf orm ins talled intheve hicle
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datais also
transmit ted:
R Cur rent mil eage and main tenance data
If acall ismade afte rau tomatic accide ntor
br eakdo wndetection using themultimedia sys‐
te m, thefo llo wing datais also transm itted:
R Cur rent mil eage and main tenance data
R Cur rent vehicle location If
Ac cid ent and Brea kdo wnManag eme ntis
cal led via thevo ice con trol system, thefo llo wing
dat acan also becalled upfrom theve hicle by
th eMer cedes- BenzCustomer Cent er:
R Current vehicle location
Data transf erifMer cedes meconne ctser v‐
ices areactiv ated
Onl yif th ere spectiv eser vice isactiv ated will
additional incident-specificdat abe transmitt ed
in thesecon dstag eto enable anoptimal
ser vice.
An ove rview of thedat atransmit tedcan be
fo und inthere spectiv ete rm sof use for
Mer cedes meconn ectservices. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Data processing
The datatrans mittedwit hin thescope ofthecall
is dele tedfrom thepr ocessin gsy stem afte rth e
cal lis finis hed ,in so faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vices.
The incident- specificdat ais processed and
st or ed intheMer cedes- BenzCustomer Cent er and,
ifre qu ired toprocess theinciden t,forw ar‐
ded totheser vice partner aut hor ized bythe
Mer cedes-Ben zCus tomer Cent er.Plea setake
no te ofthedat apr otect ion information onthe
Mer cedes meInterne tpag eat https: //
www .mercedes.me orinthere cor ded mess age
imme diat ely afte rcall ing theMer cedes- Benz
Cus tomer Cent er.
% The recor ded mess ageis no tav ailable in
eve rycou ntry. Ov
ervie wof theMer cedes me&App smenu When
youlog inwit hauser accoun tto the
Mer cedes mePortal, then ser vices andoffers
fr om Mer cedes-Benz willbe available toyou.
Fo rmor einf ormation consult anauthor ized
Mer cedes-B enzCent eror visit theMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com
% Mak esur eyo ualw ayske ep theMer cedes
me apps updat ed.
Yo ucan callupthemenu usingMercedes me&
Apps inthemultimedia system. MBUX
multimedia system 30
7