2021 MERCEDES-BENZ GLE SUV Owner's Manual

Mer
cede s-Benz GenuineParts
+ ENVIR
ONMENT ALNOTEEnvironme ntal
da ma gecau sed bynotus ing recy cle d
re condi tionedcom pone nts Mercedes-Be
nzAG offers recy cle dre condi ‐
tione dcom pone ntsand parts wit hth esame
qu alit yas newpar ts.The same entitlemen t
fr om theLimit edWarrant yis valid asforne w
par ts. #
Recycle dre condi tionedcom pone nts
and parts from Mer cedes-Benz AG. *
NO
TEImpairment oftheoper ating effi‐
cie ncy ofthere stra int systems from
ins talling accessor ypar tsor from repair s
or we lding Air
bags andEmerge ncy Tensi oni ng Device s,
as wellas con trol unit sand sensorsfo rth e
re stra int systems, maybe installed inthefo l‐
lo wing areas ofyour vehicle:
R Door s R
Door pillars
R Doo rsi lls
R Sea ts
R Cockpit
R Instrument cluster
R Cen terconsole
R Lateral roof frame #
Donotins tallacc essor ypar tssuc has
audio systems inthese areas. #
Donotcar ryout repair sor we lding. #
Have afte rm arke tins tallation ofacc es‐
sor ies carried out ataqu alif ied spec ial‐
is two rkshop. Yo
uco uld jeopar dizeth eoper ating safetyof your
ve hicle ifyo uuse parts,tir es and wheel sas well
as acc essor iesreleva nt tosaf etywhic hha ve not
be en approve dby Mer cedes-Ben z.Saf ety-re le‐
va nt systems, e.g.thebr ak esy stem, maymal‐
func tion.Onl yuse Mercedes- BenzGenuineP arts
or par tsof equal qualit y.Onl yuse tires, wheels and
accessor ypar tsthat have been specif ically
appr ovedfo ryo ur vehicle model.
Mer cedes-Ben zGenuineP arts aresubject to
st rict qualit yins pec tions.Eac hpar thas been
spec iallyde veloped, manufactured orselec ted
fo rMer cedes-Benz vehicles andadap tedto
th em. Ther efor e, onl yMer cedes- BenzGenuine‐
Pa rts should beused.
Mor eth an 300,0 00 differe nt Mer cedes-B enz
Ge nui neP arts areav ailable forMer cedes-Benz
model s.
All author ized Mercedes-B enzCent ersmaint ain
a supply ofMer cedes-B enzGenuineP arts for
nece ssaryser vice andrepair work.In addition,
st ra tegically locatedpar tsdeliv erycent erspr o‐
vide forqu ick and reliable partsser vice .
Alw aysspecify theve hicle identif ication number
(VIN) (/page37 3) whe nor der ing Mer cedes -
Benz GenuineParts. Oper
ator's Manual
This Oper ator's Manu aldescr ibesal lmode lsand
al lst andar dand optio nal equipme ntavailable for Gene
ralno tes 23

yo
ur vehicle atthetime ofthis Opera tor's Man‐
ua lgoing topress. Countr y-specif icdif fere nces
ar epo ssi ble. No tethat your vehicle mayno tbe
eq uipped withall featur esdesc ribed. Thisisalso
th ecase forsy stems andfunc tionsre leva nt to
saf ety. Ther efor e, theeq uipment onyour vehicle
ma ydif ferfr om that inthedescr iption sand illus‐
tra tion s.
The original purchase agreeme ntforyo ur vehicle
cont ains alis tof all ofthesy stems inyour vehi‐
cle.
Should youha ve anyqu estion scon cerning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter.
The Oper ator's Manual andMaint enanc eBook let
ar eim por tant docum ents andshould be kept in
th eve hicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theUS Aor Cana da When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R Service point sor replacemen tpar tsma yno t
be available immediat ely.
R Unleaded fuelmayno tbe available forve hi‐
cles withacat alytic converter .Leaded fuel
ma ycause damag eto thecat alytic converter .
R The fuel mayha ve an extreme lylow oct ane
numb er.Un suit able fuelcancause engine
damag e.
Some Mercedes-Benz modelsareav ailable in
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,or write to
one ofthefo llo wing address:
In theUS A:
Mer cede s-Benz USA,LLC
Eur opea nDeliv eryDepar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328 In
Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliv eryDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms theser vice in
th eser vice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhel pin thecase ofa
br eakdo wn.Your calls totheto ll-f reeRo adside
As sis tance Hotline areans weredby our agents
24 hour sa da y,365 days aye ar.
1- 80 0-FO R-MER Cedes (1-800-367-63 72)(US A)
1-8 00-387-0 100(Canada)
Yo ucan find further information inthe
Mer cedes-Ben zRo adside Assis tance Progr am
br oc hu re (US A)orthe"R oadside Assistance" 24
Generalno tes

section
intheSer vice andWarrant ybook let
(Canad a).Youwill find both intheve hicle docu‐
ment wallet. Chang
eof address orchang eof ow ner ship In
theeve ntofach ang eof addr ess, please send
us the"No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletor simpl ycal lth e
Mer cedes-Ben zCus tomer Assis tance Center
(US A)on theho tline number
1-8 00- FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )on 1-800-38 7-0100. We
can then reac hyo uin atim elyfa shion, ifneces‐
sar y.
If yo usell your Mer cedes,pleas elea veall liter a‐
tur ein theve hicle sothat itis available tothe
ne xt ow ner .If yo uha ve pur chased aused vehi‐
cle, please sendusthe"No tice ofPur chase of
Used Car"intheSer vice andGuar anteebookle t
or sim plycall theMer cedes- BenzCustomer
Assis tance Center (US A)attheho tline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )at 1-800-38 7-0100. Po
ssible dangerdue tosubs tances hazard‐
ous tohealth In
com pliance withPr oposi tion65("Prop65"),
th efo llo wing detach able label hasbeen added to
eac hve hicle soldinCali forn ia: Oper
ating safety
Plug-in hybrid: obser vetheno tesin theSupple‐
ment .Yo uco uld other wise failto recogni zedan‐
ge rs. &
WARNIN GRisk ofacci dent dueto mal‐
functions orsystem failur es
To avo idmalfun ctions orsystem failur es: #
Alw aysha ve thepr escr ibed service and
maint enanc ewo rkas wellan yre qu ired
re pair scar ried out ataqu alif ied spe‐
cialis two rkshop. &
WARNIN GRisk ofacci dent orinju rydue
to inc orrect mod ifica tions onelectr onic
com pone ntparts
Modif ication ofelectr oniccomponent s,their
sof twareor wir ing could impair their func tion
and/or thefunc tion ofother networke dcom‐
ponen tpar tsor saf ety-re leva nt systems.
This canendang ertheoper ating safetyof the
ve hicle. #
Neverta mp erwit hth ewir ing and elec‐
tr onic componen tpar tsor their soft‐
wa re. Gene
ralno tes 25

#
Yousho uld have all workon electr ical
and electr oniccomponent scar ried out
at aqu alif ied spec ialistwo rkshop. Obser
vethe"On-boar delectr onics"sect ionin
"T ec hnical data". &
WARNIN GRisk offire due toflammab le
mat erials onhotpar tsof theex haus t
sy stem
Flammable material suc has lea ves, grass or
twigs mayignit eif th ey come intocont act
wi th hotpar tsof theex haus tsy stem. #
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. #
Remo vetrap pe dplants orother flam‐
mable material, inpar ticular . #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. *
NO
TEDama getotheve hicle In
thefo llo wing situat ions,in par ticular ,th er e
is arisk ofdamag eto theve hicle:
R The vehicle becomes grounded, e.g.ona
high curb oran unpavedro ad
R The vehicle isdriven toofa st over an
obs tacle ,e.g. acurb ,spe edbump orpot‐
hole
R Ahea vyobject strike sth eunderbody or
ch assis components
In situatio nssuc has this, thebody ,th e
und erbody ,ch assis components,wheels or
tir es coul dbe damag edwithout thedamag e
being visible. Componen tsdamag edinthis
wa ycan unexpec tedly failor ,in thecase of
an acciden t,ma yno tabsorb theloads that
ar ise asintend ed.
If th eunderbody panelingisdamag ed,flam‐
mable materials suchas lea ves, grass or
twigs cancollect between theunderbody and
th eunderbody paneling.Thesematerials may
ignit eif th ey come intocont actwith hot
par tson theex haus tsy stem. #
Have theve hicle checkedand repair ed
immediat elyat aqu alif ied spec ialist
wo rkshop.
or #
Ifdr iving safetyis im pair edwhile con‐
ti nui ng your jour ne y,pull over and stop
th eve hicle immediat elyin accor dance
wit hth etraf fic condi tions,and cont act
a qu alif ied spec ialistwo rkshop. Ve
hicl eswith a48 Von-b oardele ctrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk offata linj uryby touc hin g
damag edhigh -volt ageco mp onent s
Ve hicles witha48 Von-boar delectr icalsys‐
te m cont ainindivi dualhigh-v oltagecom po‐
nents. Thesehigh-voltagecom ponents are
under highvoltag e.
If yo umod ifycomp onent partsof these high-
vo ltag ecom pone ntsor touc hdamag edcom‐
pon entpar ts,yo uma ybe elec troc uted. 26
General no tes

High
voltag ecom pone ntsma ybe damag ed
in an acc ident ,alt hough thedamag ema yno t
be visible. #
Neverper form modif icationstocom po‐
nent parts of high-v oltagecom ponents. #
Neverto uc hdamag edcomp onent parts
of high-v oltagecom ponent s. #
Neverto uc hco mp onent partsof high-
vo ltag ecom pone ntsaf te ran accide nt. Ve
hicles witha48 Von-boar delectr icalsystem
con tain high voltag ecom pone nts. These compo‐
nen tsaremar kedwit hahigh voltag elabel: All
workon high voltag ecom pone ntsmus tbe
car ried out ataqu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"Radio based devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis
subje ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"This vehicle contains license-e xemp t
tr ans mitter( s)/r ece iver( s)that com plywit hInno ‐
va tio n,Scie nceand Econo micDe velopmen tCan‐
ada ’sRSS (s).Operatio nis subj ectto thefo llo w‐
ing twocon dition s:(1) These device sma yno t
cause interfere nce, and(2)The sedevice smu st
acc eptan yint erfere nce, including interfere nce
th at ma ycaus eunde sired oper ationof the
de vice. " US
A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Inte rface) :
This devic ecom plies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthere sponsible party
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32
61 38 1Fr iedr ichsdor f
Ger man y Diagnos
ticsconnection
The diagno stics con nection isonl yint ended for
th econ nect ionofdiagnos ticdevices ataqu ali‐
fi ed specialis two rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect devic es tothediagnos tics
con nect ionoftheve hicle, thefunc tion of Gener
alno tes 27

ve
hicle systems andoper ating safetyma ybe
im pair ed. #
Onlyconnect theve hicle diagnos tics
conn ection todevices whichha ve been
te sted withre ga rd totheir suit ability
and arecon sider edsafe. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge the
batt ery, e.g. bydriving acon sider able
dis tance. Co
nnecti ngequip ment tothediagnos ticscon‐
nect ioncan lead toemissions monitoring infor‐
mation beingrese t,forex am ple. This maylead
to theve hicle failing tomee tth ere qu iremen tsof
th ene xt emissions inspectionduring themain
inspect ion. Qualif
iedspecialis two rkshop
Plug-in hybrid: obser vetheno tesin theSupple‐
ment .Yo uco uld other wise failto recogni zedan‐
ge rs.
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary special
skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes- BenzCen‐
te r:
R safety-re leva nt wo rks
R service andmaint enance work
R repair work
R modif ications aswellas installation sand
con versions
R workon electr oniccomponent s
R vehicl eswith 48Von-b oardele ctrical
sy stem (EQ boos tte ch nology): workon
high voltag ecom pone ntsof the48 Von-
boar delectr icalsystem
Mer cedes‑ Benzrecomme ndsaMercedes‑Be nz
ser vice center. 28
Gener alno tes

Cor
rect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles Spor
tUtility Vehicl e &
WARNIN GRisk ofacci dent whenth e
cent erofgrav ity istoohigh
The vehicle mayst ar tto skid androllo verin
th eeve ntofsudd en steer ing maneuv ers
and/or whentheve hicle's speedisno tadap‐
te dto thero ad con dition s. #
Alw aysadap tyo ur spee dand drivin g
st yle to theve hicle's driving charact er‐ is
tic sand tothepr ev ailin gro ad and
we ather condition s. Ut
ilit yve hicles have asign ifican tly high erroll‐
ove rra te than other types ofvehicles.
If th is type ofvehicle isno tdr iven safely,an acci‐
dent canoccur ,th eve hicle canrollove rand
occupa ntscan sufferser iousor eve nfa ta linj u‐
ri es.
In aro llo vercr ash, anunbel tedper son issignif i‐
cant lymor elik elyto die than aper son wearing a
seat belt.
Yo uand allvehicle occupants shouldalways
we aryour seat belts. No
tesfo rper sons with elec tron icmedi cal
aids
Me rcedes-B enzAGcanno t,des pite car efu lly
de veloping vehicle systems, completely rule out
th eint eraction ofvehicle systems withelectr onic
medical aidssuchas car diac pacemak ers. Fo
rth is reason ,th efo llo wing canoccurinisola‐
te dcases, dependin gon theaids used:
R Aids malfunct ioning
R Adversehealt hef fects
Obs erve theno tesand warnings ofthemanuf ac‐
tur eroftheaids; ifin doubt, contact thede vice
manuf acturerand your doc tor.Mer cedes-
Benz AGrecomme ndsusing only few elec trical
ve hicle systems ifth er eis con tinuin guncer taint y
con cerningth epossibility ofaids malfunct ion‐
ing.
Ha ve repair sand maint enanc ewo rkinthear ea
of vehicle component scar rying livevo ltag eand
tr ansm ission antenn acar ried out byaqu alif ied
spec ialistwo rkshop. Pr
oblems withyour vehicl e
If yo usho uld exper ience apr oblem withyo ur
ve hicle, particular lyone that youbelie vema y
af fect its safeope ratio n,we urge youto cont act
an author ized Mercedes-B enzCent erimmedi‐
at ely tohave thepr oblem diagnosed andrecti‐
fi ed. Ifth epr oblem isno tre sol vedto your sat is‐ Gen
eral no tes 29

fa
ction, plea se discu ssthepr oblem again with
an aut hor ized Mercedes- BenzCenteror,if nec‐
essar y,cont actusatone ofthefo llo wing
addr esses :
In theUS A:
Mer cede s-Benz USA,LLC
Cus tomer Assis tance Center
One Mercede s-BenzDrive
Sand ySpr ings,GA 30328
In Can ada:
Mercede s-BenzCanad a,Inc.
Cu stomer Relation sDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Re
por ting safetydef ects
US Aonl y:
The follo wing text ispu blished asrequ ired of
manuf acturersunder Title 49, Code ofU.S. Fed‐
er al Re gulations, Part57 5pur sua nttothe "N
atio nalTraf fic and MotorVe hicle SafetyAc tof
19 66".
If yo ubelie vethat your vehicle hasadef ect
whic hcould cause acr ash orcould cause injury
or deat h,yousho uld imm ediat elyinf orm the
Na tional HighwayTraf fic Saf etyAd minis tration
(NHT SA)in addition tonotify ing Mer cedes-Be nz
US A,LLC.
If NHT SArecei vessimila rcom plaints, itma y
open aninve stigation ,and ifit finds that asaf ety
def ect exists inagr ou pof vehicles, itma yor der
a re cal land remedy campaign. However,NHT SA
canno tbeco meinvo lved inindividual problems
be tween you, your dealer ,or Mer cedes-Ben z
US A,LLC.
To cont actNHT SA,yo uma ycall theVe hicle
Saf etyHo tlin e to ll-f reeat 1-8 88-327-4 236
(TT Y:1-800-42 4-9153);go tothehtt ps:/ /
www .safercar .go v/; orwrite to :Ad minis trat or ,
NHT SA,400 SeventhSt reet,SW .,Wa shingt on,
DC 20590,: USA.
Yo ucan also obtain other information about
mo torve hicle safetyfrom: http s://
www .saf er car .gov Cana
daonl y:
The follo wing text ispu blished asrequ ired of
manuf acturersunder subsec tion18.4 (4) ofthe
Mo torVe hicle SafetyRe gulations.
If yo ubelie vethat your vehicle hasadef ect
whic hcould cause acr ash orcould cause injury
or deat h,yousho uld imm ediat elyinf orm Trans ‐
por tCanada inaddit iontonotify ing Mer cedes-
Benz Canad aInc.
If Trans portCanada recei vedsimilar complaints,
it ma yopen aninve stigation ,and ifit finds that a
saf etydef ectex ists inagr oup ofvehicles, itma y
or der are cal land remedy campaign. However,
Tr ans portCanada cannotbec ome invo lved in
individual problems between you, your dealer or
Mer cedes-Ben zCanad aIn c.
To cont actTrans portCanada, youma ycall the
Def ect Inve stigation sand Recal lsDivi sionto ll-
fr ee inCanada at1-800 -333- 0510 or
81 9-99 4-3328 intheGatineau-Ot tawa area or
int ernat ionally; youma yalso gotothefo llo wing
we bsit esformor einf ormation:
R Eng lish:https://www .tc.gc.ca/recalls
R Frenc h:htt ps:/ /www .tc.gc .ca/ rappels 30
Gener alno tes