2021 MERCEDES-BENZ GLE phone

%
These services aresubject totech nica l
re strictions such asthemobile phonecover‐
ag e, mobil ene tworkqu alit yand theability of
th epr ocessin gsy stems tointerpr et the
tr ans ferred dat a.In some circums tances,
th is can result indela ysorthefa ilur eof the
inf ormatio nto appear inthemultimedia sys‐
te m.
Mor einf ormation aboutMer cedes meconnect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Data trans ferre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends on:
R The reason forinitia tionofthecall
R The service that isselec tedin thevo ice con ‐
tr ol system
R The activ ated Mer cedes meconnect services
Whic hdat ais transf erredfo rth eser vices canbe
ta ke nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes mecalls Mak
ingacall viatheove rhead contr olpa nel 1
mebutt onforser vice, concier georinforma‐
tion calls
2 SOS buttoncover
3 SOS button (emerg ency callsy stem) #
Tomak eaMe rcedes mecall: press me
butt on1. #
Tomak ean eme rgency call:press SOS
butt oncover2 brief lyto open. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page28 4).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Concier geSer vice (if th eser vice isactiv ated)
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle 28
4
MBUX multimedia system

Yo
ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle
R Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page286).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally . Multimedia
system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display.
Then, youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
% Insome countr ies,orifth eConcier ge
Ser vice isacti ve,yo uwill beconn ect ed
dir ect lywith theMer cedes- BenzCustomer
Cent er.
The Concierg eSer vice isno tav ailable inall
coun tries. Moreinf ormat ionabout Mercedes
me connectser vices can beobt aine din the
Mer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Calli ngtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s: R
The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwish toget suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. #
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page283).
R The Mercedes- BenzCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance. MBUX
multimed iasystem 285

Smar
tphone integratio n Wi
th Smar tphoneIntegr ation, youcan usecer‐
ta in func tionson your mob ilephon evia themul‐
timedia system displa y.
Onl yone mobile phoneatatime canbeconnec ‐
te dvia Smar tphon eInt egratio nto themultime‐
dia system. Also foruse withtw ophone mode
wit hsmar tphone integr ation, onlyoneadditional
mobil ephone canbeconnect edusing Blue ‐
to oth®
wit hth emultimedia system.
The fullrang eof func tions forSmar tphone Inte‐
gr ation isonly possi blewithan Interne tconnec‐
tion. Theappropr iat eapplication mustbe down‐
loaded onthemobile phonetouse Smartphon e
In te gr ation. Themobile phonemustbe switc hed
on and conn ectedtoaUS Bpor twit hth eç
symbol onthemultimedia system using asuit a‐
ble cable.
Apps forSmar tphone Integr ation
R Mer cedes-Benz Link(impleme ntation ofthe
function using theMer cedes- BenzLinkcon‐
tr ol bo x)
R Apple CarPla y® R
Android Auto
Yo ucan star tSm artphon eIn te gr atio nusin gth e
Mercedes me&Apps menu.
Yo ucan endSm artphon eIn te gr atio nby discon ‐
nec tingth econ nect ingcable between the
mobil ephone andmultime diasystem.
Ov ervie wof transf erre dve hicl edata
When using Smar tphone Integr ation, certain
ve hicle datais transf erredto themobile phone.
This enables youto get thebes tout ofselect ed
mobile phoneservices. Vehicle datais no t
dir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transm itted:
R Coor dinat es
R Speed R
Com pass direct ion
R Accel erati on dire ction
Thi sda ta isused bythemobile phoneto
im prove theaccur acyofthena vig ation (e.g.for
continu ation inatunnel ). Mer
cedes -Ben zeme rgency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem Yo
ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall
in no wayre places assistance prov ided from
dialing 911.
Mer cedes-Ben zeCal lonl yfunct ionsinareas
wher emobile phonecoverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetra nsmiss ionofdat a MBUX
multimedia system 289

de
tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e292).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e290) ormanuall y(/ page29 1) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Mes sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y. Yo
ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntly charge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t 290
MBUX multimedia system

Symbol
Designation Function
Z Settings Selecttomak ese ttings.
© HomeSelecttoretur nto thehome screen.
j MessagingSelecttocal lup mess aging.
2 Fullscr een Selectto switc hto full screen mode The
follo wing functionsandsettings are
av ailab lein themed iamenu :
R Conn ecting extern al dat ast or ag emedia with
th emultimedia system (e.g. using USBor
Blue tooth®
)
R Playing backaudio orvideo files Au
thorizing aBlu etoo th®
audio devic efo r
medi apla yba ck Re
quirement s:
R Blue tooth®
is act ivat ed on themultimedia
sy stem and audio equipment. R
The audio equipment supportstheBlue‐
to oth®
audio profiles A2DP and AVRC P.
R The audio equipment is"visible" forot her
de vices.
Multimedia system:
4 © 5
Media 5
Bluetoot h5
00A5
Wi th Blu etoo th®
audio, youcan playbac kmusi c
fi les from anextern al dat ast or ag emedium, e.g.
yo ur smar tphon e,usin gth eMBUX multimedia
sy stem. #
Topla ybac kaudio files using themultimedia
sy stem, author ize theex tern al dat ast or ag e
medium ontheMBUX multimedia system. Au
thorizing ane wBlu etoo th®
audio devic e #
Select Connect NewDevice . #
Select anaudio device.
Au thor ization star ts.A cod eis displa yedon
th emultimedia system and onthemobile
phone. #
Ifth ecodes areidentic al,con firm onthe
audio equipme nt. #
Select Onlyas Bluet oothAudi oDe vic e.
The Blue tooth®
audio equipme ntiscon nec‐
te dwit hth emultimedia system. 29
4
MBUX multimedia system

R
The TuneIn Radio service isactiv ated inthe
Mer cedes meportal.
R The datavo lume isavailable.
De pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
% Newda ta volume canbepur chased
dir ectl yfrom amob ilephone netw ork
pr ov ider viatheMer cedes mePortal.
% The function sand services arecoun try-
dependen t.Fo rmor einf ormation, consultan
au thor ized Mercedes-B enzCent er.
Multimedia system:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appe ars. The last statio n
se tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. Se
tting upsatellite radio Re
quirement s:
R Satellit era dio equipment isavailable.
R Regis tration withasat ellit era dio prov ider
has been completed.
R Ifre gis tration isno tincluded whenpurchas‐
ing thesy stem, your credit cardde tails will
be requ ired toact ivat eyo ur acc oun t.
Mult imed iasystem:
4 © 5
Þ Radio 5
SiriusXM
5 Z Option s #
Select ServiceInformation.
The service information screen appear s
sho wing thera dio IDand thecur rent sub‐
scr iptio nstatus . #
Establish ate lephon econ nection . #
Followtheser vice staf f's instruct ions.
The activatio npr oce ssma yta ke up toten
minut es.
% Youcan also have thesat ellit eser vice acti‐
va tedonline. Todo so, please visithttp:// www
.siriusxm. com(USA)orhtt p://
www .siriusxm. ca(Canada). Music
andspor taler ts Multimedia
system:
4 © 5
Radio 5
SiriusXM 5
Z
5 Alert s
Se tting music andspor taler ts
This function enables youto progr am analer tfo r
yo ur favo rite artis ts,tr ac ks orspor tingevents.
Mu sic aler ts can besave dwhils ta trac kis being
pla yedand spor taler tscan besave ddur ing a
liv ega me. Youcan also spec ifyspor taler tsvia
th emenu option .The system then con tinuousl y
sear ches thro ugh allthech ann els. #
Seta music orspor tsaler t,to be informed of
matc hesintheLiv epr og ram.
Ac tiv atin gthe musi cin fo rm ation functi on #
ActivateMu sic Ale rts 0073.
Se ttin gamusi cale rt #
Select Add Alert. MBUX
multime diasy stem 299

The
follo wing canbeused intheve hicle without
re strictions :
R two-w ayradios withamaximum transmis sion
output ofup to100mW
R RFtransmi tter swit htransmi tter freq uenci es
in the380 -41 0MHz freq uency bandanda
maximu mtransmi ssionoutpu tof up to2W
(tr unk edradio system/T etra )
R mobil ephones (2G/3G/4G)
Ther ear eno restrictions whenpos itioning the
ant enn aon theoutside oftheve hicle forsome
wa vebands.
R Terres trial Trunk edRadio (TETRA)
R 70cm freq uency band
R 2G/3G/ 4G Ve
hicl eiden tificati onplat e,VIN and engine
number overview
Ve hicl eiden tificati onplat e Ve
hicle identif ication plate(US Aonl y)
1 Maximum permissible gross vehicle weight
2 Maxim umpermissib lefront axle load
3 Maxim umpermissib lerear axle load
4 Paint code
5 VIN (vehicle identificat ion numb er) Te
ch nica lda ta 37
3

AIRM
ATIC .................................................2 09
Se tting ................................................. 211
Sus pens ion <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 209
Al ar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Ambient lighting
Se tting (multimedia system) ................1 32
Andr oidAuto
see Smar tphone integr ation ®
Animals Pets intheve hicle ................................. 64
Ant i-loc kbr ak ing system
see ABS(An ti-loc kBraking System)
Anti-skid chains
see Snowch ains
Anti -thef tpr otection
Imm obiliz er............................................ 87 Ant
icip ator yoccup antprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y
see Smar tphon eint egr ation ®
Assis tance systems
see Drivin gsaf etysy stem
ASS YSTPL US <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011>301
Batt erydi sconne ctionpe riods .............3 02
Displ aying theser vice duedate........... 301
Fu nctio n/no tes ................................... 301
Re gular maint enance work <0011001100110011001100110011001100110011001100110011001100110011
00110011> 301
Spec ialser vice requ iremen ts.............. 301
ATA (anti-thef tala rm system) .................. 88
Ac tivati ng/d eactiv ating theint erior
mo tion sensor ....................................... 90
Ar ming/ disarming theto w- aw ay
alar m.............................................. .......8 9
Dea ctivating thealar m..................... ..... 88
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>88
Fu nctio nof theint erior motion sensor ..89
The tow- aw ay alar mfun ction .......... .......8 9 AT
TENTI ONASSIST <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 241, 242
Fu nctio n<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011>241
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 242
Sy stem limit ations ...............................2 41
At tention assistant
see ATTENTION ASSIST
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic carwa sh mode
Ac tivati ng ........... ..................................310
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... ..............127
Au tomatic engine star t(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> ........160
Au tomatic engine sto p(E CO star t/
sto pfunc tion) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> ........160
Au tomatic fron tpass engerfr on tair‐
bag shutoff <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 45,46
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff.............. 45 45
4
Inde x