2021 MERCEDES-BENZ GLC tow

Re
trof itti ng atrai le rhi tc his pe rm issible onlyif a
trailer loadisspec ified inyour vehicle docu‐
ments. Ifth is isno tth ecase, theve hicle isno t
appr ovedfo rtr ail er oper ation.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop.
If th etrailer coupling isde tach able, itis esse n‐
tial tocom plywith theoper ating instruction sof
th etrailer coupling manufacturer.
Couple anduncouple thetrailer carefull y.Ifyo u
do notcon nectth etra iler totheto wing vehicle
cor rectl y,thetrailer maybecome detach ed.
Obser vethefo llo wing noteson theto ngu e
we ight :
R Donotuse ato ngu ewe ight that exceed sor
fa lls belo wtheper missible tongu ewe ight
R Use ato ngu ewe ight asclos eas possible to
th emaximum tongu ewe ight
Do notex ceed thefo llo wing values:
R Perm issible towing capac ity
R Perm issible rear axle load oftheto wing vehi‐
cle R
Perm issible gross weight oftheto wing vehi‐
cle
R Perm issible gros swe ight ofthetra iler
R Maximum permissible speedofthetrailer
En sur eth efo llo wing beforest ar tin gajo ur ne y:
R The tirepr essur eon there ar axle oftheto w‐
ing vehicle issetfo ra maximu mloa d
R The lighting ofthecon nect edtrailer isoper a‐
tion al
R Vehicl eswithout LEDheadlam psorMUL‐
TIBEA MLED headlam ps:theheadlam ps
ha ve been setcor rectl y
In theeve ntofincr eased rear axle load, theve hi‐
cle/tra ilercombination mustno texc eed amaxi‐
mum speed of62 mph(1 00 km/h) forre ason s
con cerningth eoper ating permit. This also
applies incount ries inwhic hth eper missible
maximum speedforve hicle/tr ailercombinations
is abo ve62 mph(1 00 km/h). At
tac hin gth eball neck &
WARNIN GRisk ofacci dent andinjury
due toan incorrectl yins talled ballcou‐
pling
If th eball coupling isno tins talled and
eng aged cor rectly ,it ma ybeco medetach ed
dur ing trav el and endang erother road user s.
Ther eis arisk offata linj ury. #
Installand secur eth eball coupling as
descr ibedintheball coupling manufac‐
tur er's installation instruct ions . #
When theball coupling hasbeen instal‐
led, ensureth at itis cor rectly secu red
bef oreev erytrip. &
WARNIN GRisk ofacci dent dueto an
inc orrectl yins talled and secur edball
couplin g
If th eball coupling hasnotbeen correctly
ins talled and secur ed,thetra iler can become
de tach ed. 230
Driving andparking

of
thewheel arch es when youdisc on‐
ne ct thetrailer cable. #
Disc onnect theelectr icalconnect ion
be tween theve hicle andthetra iler . #
Uncou ple th etra iler . #
Place theco veron theball neckmount . Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page30 7) and the
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 308). Dr
iving andparking 233

R
Clothing being worn(hat, shawl,scar f)ma y
be limitin gth ede tection area ofthecamer a. Ke
ep thecamer a'sfield ofvision clear.
R The camer ais no toper ational. Consult
anaut hor ized Mercedes- BenzCen‐
te r.
The MBUX Inte rior Assis tantsupportsthefo llo wing interactions : Int
eraction area Interaction Description
In front ofthemedia displayor
abo vetheto uc hpad Pr
ox imit yto thecon trol element TheInterior Assis tant recogni zestheappr oachof thehand towa rdsa con‐
tr ol element.
Depending ontheactiv eapplication, thedispla ywill beadjus tedin the
media display. Some functionsdiffer ent iatebe tween driver and front
passeng er.
No specif ichand position isrequ ired.
Abo vethecent ercon sole Defined pose Afavo rite iscalled upwithadef ined pose.
Belo wtheinside rear vie wmir rorB rief up and down movements With brief vertical upand down movements belowtheinside rear vie wmir ‐
ro rth ere adin glight forth edr iver or thefront passeng erisswitc hedonand
of f.
Abo vethefront passeng erseat Stretching outa ha nd above the
fr ont passeng ersea t By
stre tching outa ha nd above thefront passeng erseat thesear chlight is
switc hedon.Ifyo uwit hdra wahan dfrom this area, thesear chlight is
switc hedoffag ain. MBU
Xmultim ediasystem 24
5

Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
cou ldbe dist ra cted from thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle. &
WARNIN GRisk ofinju rydue toobject s
being stowe dinco rrect ly
If objects intheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . 258
MBUX multimedia system

Obser
vetheadditional information onstow ing
mobile communic ationsde vice scor rectly:
R Loa ding theve hicle (/page10 2)
Blue tooth®
connect ion:
The men uvie wand theav ailable function sin the
te lephon emen uar ein par tdepen dentonthe
Blu etoo th®
pr ofile ofthecon nect edmobile
phone. Fullfunc tionality isonl yav ailable ifth e
mobil ephone supports both ofthefo llo wing
Blue tooth®
pr ofiles:
R PBAP (Phone BookAccess Profile)
- The cont acts onthemobile phoneare
sho wnautomaticall yon themultimedia
sy stem.
R MAP (Messag eAc cess Profile)
- The mob ile pho nemess agefuncti onscan
be used on themultimedia system.
Ir re spectiv eof this, Blue tooth®
audio function al‐
ity can byused withan ymob ileradio unit.
Fo rinf ormation onthera ng eof func tions ofthe
mobil era dio unit tobe con nected, see theman‐
uf actur er'soper ating instruction s. Ne
tworkco nn ectio n:
The follo wing cases canlead tothecall being
discon nectedwhile theve hicle isin mo tion:
R Youswit chintoatransm ission /recep tion
st atio n,inwhic hno com mun ication chann el
is free.
R The SIM car dused isno tcom patible withth e
ne tworkav ailable
R Amobi lephon ewit h"T winc ard" islogg ed
int oth ene tworkwit hth esecon dSIM cardat
th esame time
The multimedia system suppor tscalls inHD
Vo ice ®
forim prov ed speec hqu alit y.Arequ ire‐
men tfo rth is isthat themobile phoneandthe
mobil ephone networkpr ov ider oftheper son
yo uar ecalli ngsuppo rtHD Voice ®
.
Depe ndingon thequ alit yof thecon nect ion,the
vo ice qualit yma yfluct uate.
Fu rther information canbeobt ained from an
aut hor ized Mercedes-Ben zCent eror at:
https: //www .mercedes-benz .com/connect MBUX
multimedia system 259

er
sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e27 1).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s th
ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e269) ormanuall y(/ page27 0) Only
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n. Mes
sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntly charge d. MBUX
multimedia system 269

Ke
eping theair -water duct free #
Keep thear ea between thehood andthe
winds hieldfree ofdepos its,e.g .ice, snow
and leaves. Cleani
ngand care No
teson washing theve hicl ein acar wash &
WARNIN GRisk ofacci dent dueto
re duced braking effect afte rwa shing the
ve hicle
The braking effect isreduced afte rwa shing
th eve hicle. #
Afterth eve hicle hasbeen washed,
br ak ecar efully whilepaying attention to
th etraf fic condi tions untilth ebr aking
ef fect hasbee nful lyrestor ed. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff.
R The surround viewcam eraor there ar vie w
cam erais swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th eta ilg atecould openunintentio nally. 28
8
Ma intena nce and care

R
Inaut omatic carwashes withcon veyo rsy s‐
te ms:
- Neutr al005C iseng aged.
- Ifyo uwo uld liketo lea vetheve hicle while
it is being washed, makesur eth eSmar t‐
Ke yis loc ated intheve hicle. Thepark
position 005Disother wise automatically
eng aged.
% If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. #
Donotuse apo we rwa sher withro und -
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th eta ilg atecould openunintentio nally.
R Maintain adi st anc eof at leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecora tivefo il.
Maint ainadis tan ceofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
ta nce intheeq uipment manufacturer'soper‐
ating instruction s. R
Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ingr ess #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois . Main
tenance andcare28
9