2021 MERCEDES-BENZ GLC service

Inf
orma tion oncollision detection ona
pa rked vehicl e If
acolli sion isde tected whe nth eto w- aw ay
alar misarmed onaloc kedve hicle, youwill
re cei veano tificat ion inthemultimedia system
when youswit chon theignition .
Yo uwill recei veinformatio nabout thefo llo wing
point s:
R The area oftheve hicle that ma yha ve been
damag ed.
R The forc eof theim pact.
The follo wing situat ionscanlead toinadv ertent
acti vatio n:
R The parked vehicle ismo ved, e.g. inatw o-
st or yga rage .
% Dea ctivateth eto w- aw ay alar minorder to
pr eve ntina dvertent acti vatio n.Ifyo udeac ti‐
va te theto w- aw ay alar m,collision detection
wi llal so be dea ctivated.
% Ifth ebatt eryis se verely disc ha rged ,th e
function forde tecting acoll ision on apa rked ve
hicle isaut omaticall ydeactiv ated tofacil i‐
ta te thene xt engine star t.
Sy stem limit s
De tection maybe restrict ed inthefo llo wing sit‐
uation s:
R The vehicle isdamag edwithout impact, e.g.
if an outside mirroris torn offor thepaint is
damag edbyaSm artK ey
R Animpa ct occu rsat low spee d
R The electric par kingbr ak eis no tapplied No
teson par king theve hicl efo ran extended
per iod If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdama gethro ugh disus e.
The 12Vbatt eryma yalso beimpair edordam‐
ag ed byhea vydisc harging.
% Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. *
NO
TEPlug -in hybrid #
Obser vetheno tesabout thehigh-v olt‐
ag ebatt eryin theSupplement .Yo u
cou ldother wise failto recogni zedan‐
ge rs. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
% This function isno tav ailable forall model s.
If standb ymode isact ivat ed, energyloss willbe
min imiz eddur ing ex tende dpe riods ofnon- oper‐
ation.
St andb ymode isch aract erize dby thefo llo wing:
R The star terbatt eryis preser ved.
R The maximum non-opera tionaltime appear s
in themedia display.
R The conn ection toonline services isint erru p‐
te d.
R The ATA(anti-t heftal ar m system) isuna vaila‐
ble. 17
0
Driving and parking

R
The navig ation services option isavailable,
subsc ribed toand activat ed intheMer cedes
me Portal.
R The traf fic light data ser vice iswit hin the
scope ofthena vig ation service.
The current vehicle position andthedir ect ion of
tr av el aretransmit tedvia thecomm unication
module andaligned withth edat afrom thetra f‐
fi c light data ser vice prov ider .The prov ider gath‐
er sdat afrom traf fic lights whichtrans mitth eir
ch ang ingphase s.When theve hicle approaches
an intersection withne tworke dtraf fic lights,
da ta istransmit tedto theve hicle.
A se ttur nsignal leftor right and lane recom‐
mend ations during acti verouteguidan ceare
ta ke nint oacco untforth edispla y.
The service isforinf ormation purposes onlyand
is no tlink edtoanyot her vehicle functions, sys‐
te ms orcom ponents. Pleasenote that thedis‐
pla yeddat ais no tav ailable inall traf fic ar ea s
and maybe incor rect.
Ce rtain light signalsystems automaticall yadap t
th eir switc hingtimes tothecur rent traf fic situ a‐ tion.
Thiscan lead toasudden chang ein the
cou ntdo wndispl ay.
The information intheIns trument Displayis
sho wnafte rsele cting thedispla ycon tents inthe
Assi stance menu .If ano ther menu isselect ed,
th etraf fic light countdo wnisno tdi spl ayed.
In addition, observethefo llo wing informatio n:
R Selec ta speed adaptedto thetra ffic, sur‐
ro und ingsand weather condition s
R Obse rveactual traf fic sig ns
R Obs erve applic abletraf fic ru les and regula‐
tions
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers.
Sy stem limit s
The displa ydoes notappear inthefo llo wing sit‐
uation s,forex am ple:
R Ther eis no traf fic light data available.
R The timere maini nguntil thene xt green
phase isless than tenseco nds. R
Emerg encyvehicles orlocal publictranspor t
ar elocat edinthevicin ityoftheint ersect ion.
R The datatransmission from theve hicle has
been interru pted.
R Light signal systems arelocat edinacon ‐
st ru ction sitear ea orarebei ng mai ntained.
R The light signal system ismalfunct ioning.
R The subscr iption totheser vice hasexpir ed. Switc
hingthetraf fic ligh tinf orma tion dis‐
pla yon oroff Mult
imed iasystem:
4 © 5
Set ting s5
Assist ance #
Switc hTraffic LightInformation onD or
of fE. Blind
SpotAssis tand Activ eBli nd Spo t
As sist wit hex itwa rning Fu
nction ofBlind SpotAssis tand Activ e
Bli nd Spo tAs sist wit hex itwa rning
Blin dSpo tAss istand ActiveBli nd Spo tAssi st
use twolat eral, rear-facin gra dar sensor sto 202
Driving andparking

Ov
ervie wof butt ons onthest eer ing wheel 1
P Back/Hom ebutt on(press and hold),
on- boar dcom puter
2 Touc hCon trol, on-bo ardco mp uter
3 Con trol pan elforcr uis econtr olor Active
Dis tance AssistDIS TRONI C
4 Contr olpa nel forth eMBUX multimedia sys‐
te m (/ page24 0) £
Voice Cont rolSy stem
5 00E2 Tocal lup thehome screen ofthemul‐
timedia system
6 Touc hCon trol mult imed iasystem
7 0038 Backbutt on(multimedia system)
8 Brightn esscontrol to adjus tth elighting in
th eIns trument Displayand inthecon trol
element sof theve hicle interior Oper
ating theon-boa rdcom puter
Obser vetheleg alrequ iremen tsforth ecount ry
in whic hyo uar ecur rently drivi ng when operat‐
ing theon- boar dcom puter. The
on-boar dcom puterisoper ated using the
lef t-hand Touc hCon trol and thelef t-hand back/
home button.
When theon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lswillsou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
The follo wing menusareav ailable:
R Service
R DriveA ssist
R Trip
R Navi gation
R Radio
R Media
R Phon e
R Head -upDisp.
R Vehicl eswith aninstrument displayin
th ewidescr eencockpit:Des igns
% Youcan find informa tionab ou tth epossible
se ttings andselect ionsonthemenus inthe
Dig ital Op erator' sMa nua l. 23
6
Instrum ent Display and on-bo ardcom puter

%
IfMer cedes meconnect isactiv e5, the
ve hicle islink edwithMer cedes meconn ect.
Ve hicle datais then transmit tedto thebac k-
end system. What datais tra nsmit ted
depends onwhic hser vices areactiv ated.
Fu rther details can befound intheMer cedes
me connect term sand conditions anddata
pr otect ion information .The func tion iscoun‐
tr y- dependen t.
If tra nsmis sionofvehicle position isactiv e
6, Mercedes meconn ectservices have
been activated forth is vehicle whichaccess
th eve hicle's geoposition. Inwhic hins tances
th ege oposition istransmitt eddepends on
th epar ticular services. Further details can
be found intheMer cedes meconnect term s
and condition sand datapr otect ion informa‐
tion .The func tion iscount ry-de pende nt. Ope
ratin gthe MBUX multimediasy stem Using
Touc hCon trol 1
© Calls up thehome screen
2 Touc hCon trol
3 G Press ing brief ly:re tur ns tothepr ev i‐
ous displa y
Na vig ation thro ugh themenus iscar ried out with
To uc hCon trol 2 withsin gle-f ing erswipes. #
Toselect amenu option: swipe andpress. #
Tomo vethedigita lma p:swipe inany
dir ect ion. Using
theto uc hscr een #
Select menuoptions, symbolsorcharact ers
by pressing brief ly. #
Tonavig atein menus: swipeup,down, left
or right. #
Touse handwr itingtoent ercharact ers:
wr ite th ech aract erwit hon efing er on the
to uc hsc reen. #
Tozoo minand outofthe map: movetwo
fi ng ersto get her orapar t. #
Tocall upthegl obal menu :pr ess and hold
on theto uc hsc reen until theOPTIONS menu
appear s. 24
2
MBUX multimedia system

The
follo wing entries can bemade, forex am ple:
R City ,st re et,house number
R Street,cit y
R ZIP code
R POI name orPOI categor y,e.g. Parkin g
R Cont actname #
Select asear chresult inlist3. #
Calculat eth ero ute(/ page25 5).
% Youcan find further information aboutdesti‐
nation entry,e.g. 3wo rdaddr esse s,in the
Dig ital Op erator' sMa nua l.
Ch ang ingco untr y #
Select theindicat orforfe der alstat eor prov ‐
inc e1. #
Selec tth efe der alstat eor thepr ov inc ein
1. #
Enterth ecount ryindic ator. #
Selec tth ecount ryon list3. #
Select thefe der alstat eor thepr ov inc efrom
lis t3. Using
online search
Des tinationentr yus es onl ine mapser vices. If
th eon- boar dsear chfinds nosuitab lede stina‐
tion sor ifyo uch ang ecoun tries, theonline
sear chisavailable.
Fo rth edes tinat ionyoucan enteran add ress, a
POI ora3 wo rdaddr ess. #
Select coun try ind icat or1. #
Select thepr ov ider forth eonline service
fr om thecount ries list.
or #
Ifth eon- boar dsear chdeliv ersno results,
ent erthedes tinat ionininput line 2. #
Select thedes tinat ioninthelis t.
The detailed viewforth ero uteis displ ayed. Calculating
aro ut eand using settings for
ro ut eguidanc e Re
quirement s:
R The destination hasbeen entered.
R The destination addressissho wn. Multime
diasystem:
4 © 5
Navigation 1
¥ Norouteye t.
¦ Aro utehas been mappe d. #
Select ¥.
The routeto thedes tinat ioniscalculat ed.
Ro uteguidan cebegin s.
or #
Select ¦. #
Select Set asWaypoin t.
The destinatio naddr essissetas thene xt
int ermediat edes tinat ion. MBUX
multimedia system 255

#
Swi tchHig hway Inform ation onoroff. Usi
ngservices Re
quirement s:
R Ther eis an Interne tcon nection .
R Mer cedes meconnectis available.
R Youha ve setup auser account inthe
Mer cedes mePortal.
R The vehicle isconn ectedtoauser accoun t
and youha ve acc eptedth econ ditions ofuse
fo rth eser vice.
Fu rther information canbefound at:
ht tp s:// www .merced es.me
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Mult imed iasystem:
4 © 5
Navigation
Displa yingthetraf fic sit uation withLiv eTr af‐
fi c Inf orma tion #
Select Z. #
ActivateTra ffic. #
Select Adva nced. #
Select View . #
Select MapEle ments . #
Swi tchon Tra fficInci dents ,Fre eFlo wing
Tra fficand Delay.
If traf fic inf ormati onhasbee nre cei ved, then
tra ffic inc ident ssuc has roadw orks ,ro ad
bloc ks,local area repor ts(e.g. fog) and warn‐
ing mess ages aredispla yed.
The traffic dela yis displa yedfo rth ecur rent
ro ute. Traf fic del ayslas ting oneminut eor
long erareta ke nint oconsi deratio n.
Di spl aying hazardwa rnings withCar -to-X -
Comm unication
If hazar dwa rnings areav ailable these can be
sho wnassymbols onthemap. Thedispla y
depends onthese ttings forth eTraffic andTraf-
fic Incidents option s. #
Setth eop tion s.
If Traffic isswitc hedoffand Traffic Incidents
is switc hedon,thesymbols aresho wnon
th epr ospect ive ro ute. Disp
laying weather information andother
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select MapElements . #
Scrollup and showtheONLIN EMAP CON-
TENT categor y. #
Swi tchon aser vice ,e.g. Wea ther.
Cu rrent weather informat ionisdispla yedon
th ena vig ation map,e.g.temp eratur eor
cloud cover. MBUX
multimedia system 25
7

R
Twomobile phones areconn ectedwithth e
multime diasystem viaBlue tooth®
(tw o
phone mode).
- Youcan useallthefunc tionsof themulti‐
media system withth emobile phonein
th efo re ground.
- Youcan recei veinc omin gcalls andmes‐
sag eswit hth emobile phoneinthebac k‐
gr ound.
Yo ucan interch ang eth emobile phonein
th efo re ground andbackground .
Connect ingamob ilephone
Re quirement s:
R Blue tooth®
is act ivat ed on themobile phone
(see themanuf acturer'soper ating instruc‐
tion s).
R Blue tooth®
is act ivat ed on themultimedia
sy stem. Multimedia
system:
4 © 5
Phone
Sear ching fora mob ile pho ne #
Select í. #
Select Connect NewDevice.
Co nnectin gamob ile pho ne
Au thor ization follo ws usin gsec uresim ple pair‐
ing . #
Select amob ilephon e.
A co de isdispl ayed inthemultimedia system
and onthemobile phone. #
Ifbo th code smatc h,conf irm thecode onthe
mobil ephone.
Fu nctions inthete lephon ymenu
In thete lephon ymen uyo uha ve thefo llo wing
func tions,forex am ple:
R Mak ingcalls ,e.g .:
- R Accep ta cal l
- k EndCall
- i Create Confer. Call -
Accep ting orrejecti ngawa itin gcall
R Managin gcon tacts, e.g.:
- Downl oading mob ile pho necont acts
- Managi ngthefo rm atofacon tact's name
- Saving acont actasafa vo rite
R Recei ving andsend ingmess ages, e.g.:
- Usingthere ad-al oudfunction
- Dictating ane wmes sage Mer
cede sme and apps Mer
cede sme connect Inf
ormation onMer cede sme connect
Mer cedes meconnect consistsof multi pleserv‐
ices.
Yo ucan usethefo llo wing service svia themulti‐
media system and theov erhead control panel,
fo rex am ple:
R Accid ent and Brea kdo wnManag eme nt(me
bu tton orsitu ation-de pendentdispl ayinthe
multime diasystem) MBUX
multimedia system 26
1

R
Mer cedes-Ben zemer gency callsy stem (aut o‐
matic emergency calland SOS button)
The Mercede sme conne ctAccid ent and Brea k‐
do wn Manag eme ntand theMer cedes- Benz
emer gency callcent erareav ailable toyou
ar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page263).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page26 4).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,firs tcal l
th enation alemer gency service sus ing the
st andar dnat ionalemer gency service telephon e
numb ers. In emer gencie s,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page269).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com Fu
rther information aboutMercedes meconn ect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com
Inf orma tion onMer cedes meconnect Acci‐
dent andBreak down Manag emen t
The Accid ent and Brea kdo wnManag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page269)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ectAcci‐
dent andBrea kdo wnManag eme nt.Forw ard‐
ing thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby ate ch nici anon
lo cati onand /or theto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
R Addition totheemer gency guide af te rau to‐
matic accide ntor breakdo wndetection
(/ page 264) In
theeve ntofabr ea kdo wnoracci dent, fur‐
th er vehicle datais sent whichenables opti‐
mal suppor tby theMer cedes- BenzCustomer
Cent erand theaut hor ized service partner or
br eakdo wnassis tance.
R Addition totheMer cedes meconnect
ser vice Telediagno stics
Wi th theTe lediagno stics func tion,spec ific
we arand failur ere por tsarere cor ded bythe
ser vice prov ider ,in so faras these can be
clear lyint erpr eted and areav ailable thro ugh
th emonit oring ofcom ponen tsthat aresub‐
je ct to diagnos tics.
If yo ur vehicle detects abr ea kdo wnorthre at
of abr eak down, youma ybe prom pte dvia
th emultimedia system tocont actthe
Mer cedes-Ben zCus tomer Cent erforfur ther
help. Thisprom ptinthemultimedia system
onl yappear swhen theve hicle isstatio nary. 262
MBUX multimedia system