2021 MERCEDES-BENZ GLC towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(widesc reen
coc kpit) ......................................................... 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 22
Pr otect ing theen vironmen t... ....................... 22
Genuine Mercedes- Benzparts......................2 2
Oper ator's Manual ........................... .............2 3
Ser vice andvehicle operation ......... .............. 24
Oper ating safety...........................................2 5
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 27 Qua
lified speci alistwo rkshop ....................... 28
Cor rect useof theve hicle ............................2 8
Spor tUtil ityVehicle ........................ .............. 29
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 29
Pr oble mswithyo ur vehicle ............... ............ 30
Re por tingsaf etydef ects ...............................3 0
Limit edWarrant y.......................................... 31
QR code forre scue card... ............... .............3 1
Dat ast or ag e... ..............................................3 1
Cop yright ...................................................... 36 Occup
antsafety.... ..................................... 37
Re stra int system .............................. .............3 7
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 39
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 43
PR E-S AFE ®
sy stem ........................................5 1
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................5 2
No teson pets intheve hicle ............ .............6 5 Opening
andclosing .................................. 66
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 66
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70Ca
rgocom partmen t... ..................................7 3
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 82
Ro ller sun blinds ...........................................8 6
Anti-t heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 90
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......90
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....91
St eer ing wheel ..............................................9 8
Eas yentr yand exitfeatur e...........................9 9
Memor yfunct ion........................................1 01
St ow agear eas ............................................ 102
Soc kets ........... ............................................ 116
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...118
Ins talling/ remo ving thefloor mats .............. 119 Light
andvisibili ty.................................... 121
Ext eriorlighti ng............. ..............................121
Int erior ligh ting ........................................... 126
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 127 2
Contents

Mir
rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 131 Clim
atecontr ol........................................ 135
Ov ervie wof climat econt rolsy stems ..........1 35
Oper ating theclimat econ trol system ......... 136 Dr
ivin gand parking .................................. 141
Dr iving ............ ........................ ............ ........141
DY NA MIC SELE CTswitc h... .........................1 54
Au tomatic transmiss ion.............................. 157
Fu nctio nof the4MA TIC.................. .............1 61
Re fuel ing...... ............................................... 162
Pa rking .......................................................1 64
Dr iving and drivi ng safety systems .............. 171
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 229
Ve hicle towing instruct ions .........................2 33 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................234
No teson theins trument displayand on-
boar dcom puter.............................. ............ 234
Ins trument displayove rview ............ ...........2 35 Ov
ervie wof butt ons onthesteer ing
wheel ..........................................................2 36
Oper ating theon- boar dcom puter.............. 236
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 37
Hea d-up Display ............ .............................237 MBUX
multime diasystem ....................... 24 0
Ov ervie wand oper ation .................. ............ 240
Sy stem settings .............................. ............ 248
Na vig ation .......................................... ........252
Te lephon e........................................ ...........2 58
Mer cedes meand apps....... .............. ..........261
Mer cedes -Benz emergency callsy stem ...... 268
Ra dio &media .................................. .......... 272
Sou ndsettings <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 279 Maint
enanc eand care...... ....................... 280
ASS YSTPL US service interva ldispla y........ 280
En gine compartment ...................... ............ 281
Cleanin gand care.......................................2 88 Br
eakdo wnassi stance ............................ 295
Emerg ency..................................................295
Flat tire....... ................................................ 296
Batt ery(v ehi cle) ....... .................................. 302
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 307
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 312 Wheel
sand tires ...... ................................316
No teson noise orunusua lhandling char‐
act eristic s...................................................3 16
No teson regular lyinsp ecting wheels and
tir es ............................................................ 316
No teson sno wch ains .................................3 17
Ti re pressur e...............................................3 17
Loadi ngtheve hicle .....................................3 24
Ti re labeling ................................................ 328
Def inition ofterm sfo rtir es and loading ..... 333
Cha nging awhee l..... .................................. 336
Emerg encysparewhee l..... ......................... 345 Te
ch nical data.......................................... 348
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 348
Ve hicle electr onics .....................................3 48 Cont
ents 3

Fu
nction ofPRE-S AFE®
PL US (anticipat ory
occupant protection plus) PRE-
SAFE®
PL US can detect cer tain im pact s,
par ticular lyan imm inentrear impact ,and take
pr e-em ptive measur estoprotect theve hicle
occupants. Thesemeasur escanno tnecessar ily
pr eve ntan imm inentimpact.
PR E-S AFE ®
PL US can implem entthefo llo wing
measur esindepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Increasin gbr ak epr essur ewhen theve hicle
is statio nary.This brak eapplication iscan‐
celed automaticall ywhen theve hicle pulls
aw ay.
If an accident didnotoccur ,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Sy stem limit s
The system will notinitiat ean yaction inthefo l‐
lo wing situat ions:
R When backingup
or R
When theve hicle istowing atrailer andther e
is arisk ofare ar impact
The system will notinitiat ean ybr aking applica‐
tion inthefo llo wing situat ions:
R Whils tdr ivin g
or
R When entering orexitin gapar kingspace
while using ActivePa rking Assist Saf
elytransp orting childr enintheve hicl e Alw
aysobser vewhen childr enaretrav eling
in theve hicl e %
Also strictly observe thesaf etyno tesfo rth e
specif icsituation. Inthis wa yyo ucan recog‐
nize potentia lri sk sand avoiddang ersif ch il‐
dr en aretrav eling intheve hicle
(/ page53).
Be dilig ent
Bear inmind that neg ligenc ewhen securing a
ch ild inthech ild restra int system mayha ve ser i‐
ous conseq uences. Alwaysbe dilig entinsecur‐
ing ach ild car efull ybef oreeve ryjou rney . To
improve protect ion forch ildr enyoung erthan
12 yearsold orunde r5 ft (1.50 m)inheight ,
Mer cedes- Benzre comme ndsyouobse rveth e
fo llo wing informatio n:
R Alw ayssecur eth ech ild inach ild restra int
sy stem suitable forth is Mer cedes -Benz vehi‐
cle.
R The child restra int system mus tbe appr opri‐
at eto theag e, we ight andsize ofthech ild.
R The vehicle seatmustbe suit able forins tal‐
ling ach ild restra int system.
Ac cid ent statis ticssho wthat childr ensecur ed
on there ar seat sar ege ner ally saf erthan chil‐
dr en secur edon thefront seats. Forth is reason ,
Mer cedes-Ben zst ro ng lyadvis esthat youins tall
a ch ild restra int system onare ar seat .
Th ege ner icterm child restra int system
The gener icterm child restra int system isused
in this Opera tor's Manua l.A ch ild restra int sys‐
te m is, forex am ple:
R Abab ycar seat
R Arear wa rd-faci ng child seat 52
Occupant safety

Obser
vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 171).
Sy stem limit s
The system limits ofTraf fic Sign Assistappl yto
th ede tection oftraf fic sig ns (/ page 199).
Spee dlimits below 12mp h(20 km/h) areno t
aut omaticall yadop tedby thesy stem asthe
st or ed speed. Temp oraryspeed restrictions (e.g.
fo ra cer tain tim eor due towe ather condition s)
can notbe proper lyde tected bythesy stem. The
maximum permissible speedapplying toave hi‐
cle withatrailer isno tde tected bythesy stem.
Ad jus tth espeed inthese situation s. &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R atspee dlimit sbelo w12 mp h(20 km/h) R
inwe tcond itions orinfog
R when towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadap tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin an eco nomi cal,com‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Yo ucan activat eand deac tivatero ute-based
spee dadap tatio nin themultimedia system
(/ page18 8). The
follo wing routeeve nts areta ke nint o
acco unt:
R Curves
R T-int ersect ions,ro und about sand tollplazas
R Turnsand exits
R Traf fic jams ahead(only with Liv eTr af fic
Inf ormation )
% When theto llst atio nis reac hed, ActiveDis ‐
ta nce AssistDIS TRONI Cad op tsthespeed as
th estor ed speed.
Also, thespeed isreduced ifth etur nsignal indi‐
cat ortochang elane sis swit ched on and one of
th efo llo wing situat ionsisde tected:
R Turning offat intersect ions
R Drivin gon slowing- down lanes
R Drivin gon lanes adjacenttoslo wing-do wn
lanes
The driver isresponsible forch oosing theright
speed andobser vingother road user s.This
applies inpar ticular tointersect ions,ro und ‐
about sand traffic lights, asroute-based speed Dr
ivin gand parking 18
7

The
warning isno tissued orisstopped whenthe
dr iver giv es con firm atio nto thesy stem:
R The driver steer sth eve hicle.
R Depending onthecount ry:th edr iver
pr esses ast eer ing wheel buttonoroper ates
To uc hCon trol
If Ac tiveSt eer ing Assis tde tects that asy stem
limit hasbeen reac hed, avisual warning is
issued andawa rning tone sou nds.
Obs erve theno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 171).
Sy stem limit s
Ac tiveSt eer ing Assis thas alimit edsteer ing tor‐
qu efo rlat eral gui dance. Insome cases, the
st eer ing interve ntio nis no tsu fficien tto keep the
ve hicle inthelane ortodrive th ro ugh exits.
The system maybe impair edorma yno tfunc tion
in thefo llo wing instances:
R The reispoor visibilit y,e.g. due tosno w,rain,
fo g, hea vyspr ay,gr ea tly varying ambien t
light orstro ng sha dows onthero ad. R
Ther eis glar e, e.g .fr om oncom ingtraf fic,
di re ct sunli ght orreflect ions.
R Insuf ficie ntroad illumin ation.
R The wind shieldisdir ty,fo gg ed up, damag ed
or coveredin thevicinit yof thecamer a,e.g.
by ast icke r.
R No,or several,unc lear lane markingsare
pr esen tfo rone lane, orthemar king sch ang e
qu ickl y, forex am ple, inacon stru ction area
or atintersecti ons.
R The lane mar kings arewo rnaw ay,dar kor
co veredup, e.g. bydirtor sno w.
R Ifth edis tance totheve hicle infront istoo
shor tand thus thelane marking scann otbe
de tected.
R The road isnar row and wind ing.
R Ther ear eobs tacle son thelane orprojec ting
out intoth elane, suchas objec tmar kers.
The system does notpr ov ide assis tance inthe
fo llo wing condition s:
R Ontigh tcur vesand when turning.
R When crossing intersections. R
Atround about sor tollplazas.
R When towing atrailer .
R When thetir epr essur eis toolow. &
WARNIN GRisk ofacci dent ifAc tive
St eer ing Assis tune xpect edlyst ops func‐
tionin g
If th esy stem limits ofActiveSt eer ing Assis t
ar ere ac hed ther eis no guar anteethat the
sy stem will remain activeor wil lke ep the
ve hicle inlane. #
Alw ayske ep your han dson thesteer ing
wheel andobser vethetra ffic car efull y. #
Alw aysst eer theve hicle paying atten‐
tion totraf fic condi tions. &
WARNIN GRisk ofacci dent ifAc tive
St eer ing Assis tune xpect edlyinterve nes
The detection oflane mar kings andobje cts
ma ymal functi onand causeune xpect ed
st eer ing interve ntio ns. #
Steer accor dingtotraf fic condi tions. Dr
iving and parking 19
1

Re
trof itti ng atrai le rhi tc his pe rm issible onlyif a
trailer loadisspec ified inyour vehicle docu‐
ments. Ifth is isno tth ecase, theve hicle isno t
appr ovedfo rtr ail er oper ation.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop.
If th etrailer coupling isde tach able, itis esse n‐
tial tocom plywith theoper ating instruction sof
th etrailer coupling manufacturer.
Couple anduncouple thetrailer carefull y.Ifyo u
do notcon nectth etra iler totheto wing vehicle
cor rectl y,thetrailer maybecome detach ed.
Obser vethefo llo wing noteson theto ngu e
we ight :
R Donotuse ato ngu ewe ight that exceed sor
fa lls belo wtheper missible tongu ewe ight
R Use ato ngu ewe ight asclos eas possible to
th emaximum tongu ewe ight
Do notex ceed thefo llo wing values:
R Perm issible towing capac ity
R Perm issible rear axle load oftheto wing vehi‐
cle R
Perm issible gross weight oftheto wing vehi‐
cle
R Perm issible gros swe ight ofthetra iler
R Maximum permissible speedofthetrailer
En sur eth efo llo wing beforest ar tin gajo ur ne y:
R The tirepr essur eon there ar axle oftheto w‐
ing vehicle issetfo ra maximu mloa d
R The lighting ofthecon nect edtrailer isoper a‐
tion al
R Vehicl eswithout LEDheadlam psorMUL‐
TIBEA MLED headlam ps:theheadlam ps
ha ve been setcor rectl y
In theeve ntofincr eased rear axle load, theve hi‐
cle/tra ilercombination mustno texc eed amaxi‐
mum speed of62 mph(1 00 km/h) forre ason s
con cerningth eoper ating permit. This also
applies incount ries inwhic hth eper missible
maximum speedforve hicle/tr ailercombinations
is abo ve62 mph(1 00 km/h). At
tac hin gth eball neck &
WARNIN GRisk ofacci dent andinjury
due toan incorrectl yins talled ballcou‐
pling
If th eball coupling isno tins talled and
eng aged cor rectly ,it ma ybeco medetach ed
dur ing trav el and endang erother road user s.
Ther eis arisk offata linj ury. #
Installand secur eth eball coupling as
descr ibedintheball coupling manufac‐
tur er's installation instruct ions . #
When theball coupling hasbeen instal‐
led, ensureth at itis cor rectly secu red
bef oreev erytrip. &
WARNIN GRisk ofacci dent dueto an
inc orrectl yins talled and secur edball
couplin g
If th eball coupling hasnotbeen correctly
ins talled and secur ed,thetra iler can become
de tach ed. 230
Driving andparking

of
thewheel arch es when youdisc on‐
ne ct thetrailer cable. #
Disc onnect theelectr icalconnect ion
be tween theve hicle andthetra iler . #
Uncou ple th etra iler . #
Place theco veron theball neckmount . Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page30 7) and the
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 308). Dr
iving andparking 233

Ke
eping theair -water duct free #
Keep thear ea between thehood andthe
winds hieldfree ofdepos its,e.g .ice, snow
and leaves. Cleani
ngand care No
teson washing theve hicl ein acar wash &
WARNIN GRisk ofacci dent dueto
re duced braking effect afte rwa shing the
ve hicle
The braking effect isreduced afte rwa shing
th eve hicle. #
Afterth eve hicle hasbeen washed,
br ak ecar efully whilepaying attention to
th etraf fic condi tions untilth ebr aking
ef fect hasbee nful lyrestor ed. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff.
R The surround viewcam eraor there ar vie w
cam erais swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th eta ilg atecould openunintentio nally. 28
8
Ma intena nce and care