2021 MERCEDES-BENZ GLC COUPE automatic transmission

Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Ve
hicles with automatic transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 326). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted R
the electric parking brake cann otbe released
or applied
R vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj
% Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 329). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. Breakdown assis
tance 327

#
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If ano ther vehicle is tow- star ted or towed
aw ay, its weight must not exceed the permis‐
sible gross mass of your ow nve hicle, other‐
wise thefo llowing could occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoreve nov erturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 355). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page 330). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 94). #
Deactivate Active Brake Assi st
( / page 210). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is norm allyrequ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. 328
Breakdown assis tance

*
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 327). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of damage tothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 325). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
When transporting vehicles with Adaptive
Damping Sy stem PLUS, theve hicle/trailer
combination may begin torock andstart to
skid. #
Load theve hicle cor rectly onto the
transpo rter. #
Secure theve hicle on all four wheels
with suitable tensioning stra ps. #
Do not exceed the maximum permissi‐
ble speed of 60 km/h when transport‐
ing. *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. Breakdown assis
tance 329

4MATIC
vehicles/ve hicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location To
wing eye1 is under the load compartment
fl oor. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe 330
Breakdown assis tance

to
wing eye. Fasten theto w bar tothe trailer
hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. *
NO
TEDama getotheve hicle due to
incor rect use of theto wing eye or trailer
hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be dam‐
aged in the process. #
Do not use theto wing eye or trailer
hitch to towtheve hicle during reco very. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in
the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amperage,
the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and the label. The fuse ratings and fu rther
information tobe obser ved can be found in the
fuse assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e load compartment (/ page 334). Breakdown assis
tance 331

1
Jack
2 Ratchet for jack
3 Wheel wrench
4 Folding chock
5 Centring pin
6 Socket wrench forra tchet Prepa
ring theve hicle for a wheel change Re
quirements:
R The requ ired tyre-change tool kit is available.
If yo ur vehicle is not equipped with the tyre-
ch ange tool kit, consult a qualified specialist
wo rkshop tofind out about suitable tools.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Apply the electric parking brake manually. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift toposition j. #
Vehicles with le vel control sy stem: setthe
normal vehicle le vel (/ page 219). #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Place choc ks orother suitable items under
th e front and rear of the wheel that is diago‐
nally opposite the wheel you wish tochange. #
If necessar y,remo vethe wheel trim/hub
caps (/ page 345). #
Raise theve hicle (/ page 346). Re
moving and fitting the wheel trim/hub
caps Re
quirements:
R The vehicle is prepared for a wheel change
(/ page 345).
Pla stic hub cap #
Toremo ve:turn the cent recover of the hub
cap anti-clockwise and remo vethe hub cap. #
Tofit: make sure that the cent recover of the
hub cap is turned anti-clockwise. #
Position the hub cap and turn the cent re
co ver clockwise until the hub cap engages
ph ysically and audibly. Wheels and tyres
345

Display messages
Possible causes/consequences and M MSolutions #
Shift the transmission topark position jwhile theve hicle is stationar y. #
Tocontinue driving, select transmission position hork.
Without changing gear,
consult workshop *T
he transmission is malfunctioning. It is no longer possible tochange the transmission position. #
If transmission position his selected, consult a qualified specialist workshop and do not change the transmis‐
sion position. #
For all other transmission positions, park theve hicle safely. #
Consult a qualified specialist workshop.
Reversing not poss. Con-
sult workshop *
The transmission is malfunctioning. It is not possible toselect transmission position k. #
Consult a qualified specialist workshop.
Transmission Malfunction
Stop *
The transmission is malfunctioning. The transmission shifts toneutral iautomatically. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Depress the brake pedal. #
Enga gepark position j. #
Consult a qualified specialist workshop.
Stop vehicle Leave engine
running Wait Transmission
cooling *T
he transmission is overheating. Pulling away may be temp orarily impaired or not possible. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Lea vethe engine running. #
Wait until the display message disappears before pulling away. 390
Display messages and warning/indicator lamps

Au
tomatic engine start (ECO start/
sto p function)............................................ 16 0
Au tomatic engine stop (ECO start/
sto p function)............................................ 16 0
Au tomatic front passen ger front air‐
bag deacti vation sy stem
see Automatic front passenger front
airbag shutoff
Au tomatic front passen ger front air‐
bag shu toff
Fu nction of the automatic front
passenger front airbag deactivation
sy stem..................................................... 47
PA SSENGER AIR BAG indicator lamp....... 49
Au tomatic mir rorfo lding function
Ac tivating/deactivating......................... 141
Au tomatic transmission
DIRECT SELECT le ver............................. 16 6
Drive program display............................ 16 5
Drive programs...................................... 16 4
DY NA MIC SELECT switch...................... 16 4
Engaging drive position........................ .168
Engaging neutral................................... .167
Engaging pa rkposition.......................... 16 8Engaging
reve rsege ar........................... 167
Kickdown............................................... 17 0
Manual gear changing.......................... .168
St eering wheel gearshift paddles.......... 16 8
Tr ansmission position displa y................ 16 6
Tr ansmission position s..........................16 6
Axle load Perm issible............................................ 355
Tr ailer operation.................................... 369 B
Bag hook .................................................... .115
Ball neck Extending/r etra cting............................ .240
Extending/r etra cting (MBUX multi‐
media sy stem)....................................... 24 2
BA S (Brake Assist Sy stem)....................... 186
Battery Remo tecontrol (s tationary heater)........ 14 9
Battery see Battery (vehicle)
Battery (k ey)
Re placing.................................................75 Battery (vehicle)
Charging................................................ 325
Charging (Remo teOnline)...................... 154
No tes..................................................... 321
No tes (s tarting assis tance and
ch arging)............................................... 323
Re placing.............................................. 326
St arting assis tance................................ 325
Belt see Seat belt
Bic ycle rack
Load capacity........................................ 368
Tr ailer operation.................................... 24 5
Blind Spot Assi st
Ac tivating/deactivating......................... 215
Fu nction................................................. 213
Sy stem limitations................................. 213
Blo wer
see Climate control
BlueTEC see AdBlue ®
Boot lid see Tailgate Index
443