2021 MERCEDES-BENZ GLC COUPE towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(widesc reen
coc kpit) ......................................................... 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 22
Pr otect ing theen vironmen t... ....................... 22
Genuine Mercedes- Benzparts......................2 2
Oper ator's Manual ........................... .............2 3
Ser vice andvehicle operation ......... .............. 24
Oper ating safety...........................................2 5
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 6
Dia gno stics con nection ................................ 27 Qua
lified speci alistwo rkshop ....................... 28
Cor rect useof theve hicle ............................2 8
Spor tUtil ityVehicle ........................ .............. 28
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 29
Pr oble mswithyo ur vehicle ............... ............ 29
Re por tingsaf etydef ects ...............................2 9
Limit edWarrant y.......................................... 30
QR cod efo rre scue card... ............... .............3 0
Dat ast or ag e... ..............................................3 1
Cop yright ...................................................... 35 Occup
antsafety.... ..................................... 37
Re stra int system .............................. .............3 7
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 39
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 43
PR E-S AFE ®
sy stem ........................................5 1
Saf ely transp orting childr enintheve hi‐
cle ...... ..........................................................5 2
No teson pets intheve hicle ............ .............6 5 Opening
andclosing .................................. 66
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 66
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 70Ca
rgocom partmen t... ..................................7 3
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81
Ro ller sun blinds ...........................................8 4
Anti-t heftpr otect ion .....................................8 4 Seats
andstowing ..................................... 88
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......88
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....89
St eer ing wheel ..............................................9 6
Eas yentr yand exitfeatur e...........................9 7
Memor yfunct ion.......................................... 99
St ow agear eas ............................................ 100
Soc kets ........... ............................................ 115
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...116
Ins talling/ remo ving thefloor mats .............. 118 Light
andvisibili ty................................... 120
Ext eriorlighti ng............. .............................120
Int erior ligh ting ........................................... 125
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 126 2
Contents

Mir
rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 129 Clim
atecontr ol........................................ 132
Ov ervie wof climat econt rolsy stems ..........1 32
Oper ating theclimat econ trol system ......... 133 Dr
ivin gand parking ................................. 138
Dr iving ............ .................................... ........138
DY NA MIC SELE CTswitc h... .........................1 48
Au tomatic transmiss ion.............................. 151
Fu nctio nof the4MA TIC.............................. 155
Re fuel ing...... .............................................. 155
Pa rking .......................................................1 57
Dr iving and drivi ng safety systems .............1 65
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 220
Ve hicle towing instruct ions .........................2 24 Ins
trum ent Disp layand on-b oard
com puter............ ......................................225
No teson theins trument displayand on-
boar dcom puter.............................. ............ 225
Ins trument displayove rview ............ ...........2 26 Ov
ervie wof butt ons onthesteer ing
wheel ..........................................................2 27
Oper ating theon- boar dcom puter.............. 227
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 28
Head -upDispl ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 228 MBUX
multimediasy stem ....................... 23 1
Ov ervie wand oper ation .................. ............ 231
Sy stem settings .............................. ............ 239
Na vig ation .......................................... ........243
Te lephon e........................................ ...........2 49
Mer cedes meand apps....... .............. .........252
Mer cedes -Benz emergency callsy stem ...... 259
Ra dio &media .................................. .......... 263
Sound settings ............................................ 270 Maint
enanc eand care...... ....................... 271
ASS YSTPL US service interva ldispla y.........2 71
Engi necompar tment............. ............. ........272
Clean ingand care.......................................2 78 Br
eak down assista nc e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 285
Emerg ency<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 285
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 286
Batt ery(v ehi cle)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 292
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 297
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 301 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 305
No teson noise orunusua lhandling char‐
act eristic s...................................................3 05
No teson regular lyinsp ecting wheels and
tir es ............................................................ 305
No teson sno wch ains ................................ 306
Ti re pressur e.............................................. 306
Loading theve hicle .....................................3 13
Ti re labeling ................................................ 317
Def initio nof term sfo rtir es and loading ..... 322
Cha nging awhee l..... .................................. 325
Emerg encysparewhee l..... ......................... 334 Te
ch nical data.......................................... 337
No teson tech nica lda ta <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 337
Ve hicle electr onics .....................................3 37 Con
tents 3

Fu
nction ofPRE-S AFE®
PL US (anticipat ory
occupant protection plus) PRE-
SAFE®
PL US can detect cer tain im pact s,
par ticular lyan imm inentrear impact ,and take
pr e-em ptive measur estoprotect theve hicle
occupants. Thesemeasur escanno tnecessar ily
pr eve ntan imm inentimpact.
PR E-S AFE ®
PL US can implem entthefo llo wing
measur esindepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Increasin gbr ak epr essur ewhen theve hicle
is statio nary.This brak eapplication iscan‐
celed automaticall ywhen theve hicle pulls
aw ay.
If an accident didnotoccur ,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Sy stem limit s
The system will notinitiat ean yaction inthefo l‐
lo wing situat ions:
R When backingup
or R
When theve hicle istowing atrailer andther e
is arisk ofare ar impact
The system will notinitiat ean ybr aking applica‐
tion inthefo llo wing situat ions:
R Whils tdr ivin g
or
R When entering orexitin gapar kingspace
while using ActivePa rking Assist Saf
elytransp orting childr enintheve hicl e Alw
aysobser vewhen childr enaretrav eling
in theve hicl e %
Also strictly observe thesaf etyno tesfo rth e
specif icsituation. Inthis wa yyo ucan recog‐
nize potentia lri sk sand avoiddang ersif ch il‐
dr en aretrav eling intheve hicle
(/ page53).
Be dilig ent
Bear inmind that neg ligenc ewhen securing a
ch ild inthech ild restra int system mayha ve ser i‐
ous conseq uences. Alwaysbe dilig entinsecur‐
ing ach ild car efull ybef oreeve ryjou rney . To
improve protect ion forch ildr enyoung erthan
12 yearsold orunde r5 ft (1.50 m)inheight ,
Mer cedes- Benzre comme ndsyouobse rveth e
fo llo wing informatio n:
R Alw ayssecur eth ech ild inach ild restra int
sy stem suitable forth is Mer cedes -Benz vehi‐
cle.
R The child restra int system mus tbe appr opri‐
at eto theag e, we ight andsize ofthech ild.
R The vehicle seatmustbe suit able forins tal‐
ling ach ild restra int system.
Ac cid ent statis ticssho wthat childr ensecur ed
on there ar seat sar ege ner ally saf erthan chil‐
dr en secur edon thefront seats. Forth is reason ,
Mer cedes-Ben zst ro ng lyadvis esthat youins tall
a ch ild restra int system onare ar seat .
Th ege ner icterm child restra int system
The gener icterm child restra int system isused
in this Opera tor's Manua l.A ch ild restra int sys‐
te m is, forex am ple:
R Abab ycar seat
R Arear wa rd-faci ng child seat 52
Occupant safety

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 165). Sy
stem limit s
The system limits ofTraf fic Sign Assistappl yto
th ede tection oftraf fic sig ns (/ page 191).
Spee dlimits below 12mp h(20 km/h) areno t
aut omaticall yadop tedby thesy stem asthe
st or ed speed. Temp oraryspeed restrictions (e.g.
fo ra cer tain tim eor due towe ather condition s)
can notbe proper lyde tected bythesy stem. The
maximum permissible speedapplying toave hi‐
cle withatrailer isno tde tected bythesy stem.
Ad jus tth espeed inthese situation s. &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R atspee dlimit sbelo w12 mp h(20 km/h)
R inwe tcond itions orinfog
R when towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadap tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin an eco nomi cal,com‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Yo ucan activat eand deac tivatero ute-based
spee dadap tatio nin themultimedia system
(/ page18 1).
Th efo llo wing routeeve nts areta ke nint o
acco unt:
R Curves
R T-int ersect ions,ro und about sand tollplazas
R Turnsand exits 18
0
Driving and parking

If
th edr iver does notre act tothewa rning fora
consider ableper iod, thesy stem can initiat ean
emer gency stop (/ page18 4).
The warning isno tissued orisstopped whenthe
dr iver giv es con firm atio nto thesy stem:
R The driver steer sth eve hicle.
R Depending onthecount ry:th edr iver
pr esses ast eer ing wheel buttonoroper ates
To uc hCon trol
If Ac tiveSt eer ing Assis tde tects that asy stem
limit hasbeen reac hed, avisual warning is
issued andawa rning tone sou nds.
Obs erve theno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 165).
Sy stem limit s
Ac tiveSt eer ing Assis thas alimit edsteer ing tor‐
qu efo rlat eral gui dance. Insome cases, the
st eer ing interve ntio nis no tsu fficien tto keep the
ve hicle inthelane ortodrive th ro ugh exits. The
system maybe impair edorma yno tfunc tion
in thefo llo wing instances:
R The reispoor visibilit y,e.g. due tosno w,rain,
fo g, hea vyspr ay,gr eatl yva rying ambien t
light orstro ng sha dows onthero ad.
R Ther eis glar e, e.g .fr om oncom ingtraf fic,
di re ct sunli ght orreflect ions.
R Insuf ficie ntroad illumin ation.
R The wind shieldisdir ty,fo gg ed up, damag ed
or coveredin thevicinit yof thecamer a,e.g.
by ast icke r.
R No, orseveral,unc lear lane markingsare
pr esen tfo rone lane, orthemar king sch ang e
qu ickl y, forex am ple, inacon stru ction area
or atintersecti ons.
R The lane mar kings arewo rnaw ay,dar kor
co veredup, e.g. bydirtor sno w.
R Ifth edis tance totheve hicle infront istoo
shor tand thus thelane markings cannotbe
de tected.
R The road isnar row and windin g.
R Ther ear eobs tacle son thelane orprojec ting
out intoth elane, suchas objec tmar kers. The
system does notpr ov ide assis tance inthe
fo llo wing condition s:
R Ontigh tcur vesand when turning.
R When crossing intersections.
R Atround about sor tollplazas.
R When towing atrailer .
R When thetir epr essur eis toolow. &
WARNIN GRisk ofacci dent ifAc tive
St eer ing Assis tune xpect edlyst ops func‐
tionin g
If th esy stem limits ofActiveSt eer ing Assis t
ar ere ac hed ther eis no guar anteethat the
sy stem will remain activeor wil lke ep the
ve hicle inlane. #
Alw ayske ep your han dson thesteer ing
wheel andobser vethetra ffic car efull y. #
Alw aysst eer theve hicle paying atten‐
tion totraf fic condi tions. Dr
iving and parking 18
3

#
Reduce your spee dand donotco unt er‐
st eer . #
Ifneces sary,appl yth ebr ak es. *
NO
TEDama getotheengine asare sult
of ove rheating #
Ifyo ure trof itatrai le rhi tc h, mod ifica ‐
tio ns totheengine cooling system may
be neces sary,dependin gon theve hicle
model.
When retrof itti ng atrai le rhi tc h, ob serveth e
fa stening pointson thech assis . Re
trof itti ng atrai le rhi tc his pe rm issible onlyif a
trailer loadisspec ified inyour vehicle docu‐
ments. Ifth is isno tth ecase, theve hicle isno t
appr ovedfo rtr ail er oper ation.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop.
If th etrailer coupling isde tach able, itis esse n‐
tial tocom plywith theoper ating instruction sof
th etrailer coupling manufacturer. Couple
anduncouple thetrailer carefull y.Ifyo u
do notcon nectth etra iler totheto wing vehicle
cor rectl y,thetrailer maybecome detach ed.
Obser vethefo llo wing noteson theto ngu e
we ight :
R Donotuse ato ngu ewe ight that exceed sor
fa lls belo wtheper missible tongu ewe ight
R Use ato ngu ewe ight asclos eas possible to
th emaximum tongu ewe ight
Do notex ceed thefo llo wing values:
R Perm issible towing capac ity
R Perm issible rear axle load oftheto wing vehi‐
cle
R Perm issible gross weight oftheto wing vehi‐
cle
R Perm issible gros swe ight ofthetra iler
R Maximum permissible speedofthetrailer
En sur eth efo llo wing beforest ar tin gajo ur ne y:
R The tirepr essur eon there ar axle oftheto w‐
ing vehicle issetfo ra maximu mloa d R
The lighting ofthecon nect edtrailer isoper a‐
tion al
R Vehicl eswithout LEDheadlam psorMUL‐
TIBEA MLED headlam ps:theheadlam ps
ha ve been setcor rectl y
In theeve ntofincr eased rear axle load, theve hi‐
cle/tra ilercombination mustno texc eed amaxi‐
mum speed of62 mph(1 00 km/h) forre ason s
con cerningth eoper ating permit. This also
applies incount ries inwhic hth eper missible
maximum speedforve hicle/tr ailercombinations
is abo ve62 mph(1 00 km/h). At
tac hin gth eball neck &
WARNIN GRisk ofacci dent andinjury
due toan incorrectly installed ballcou‐
pling
If th eball coupling isno tins talled and
eng aged cor rectly ,it ma ybeco medetach ed
dur ing traveland endan gerot her road user s.
Ther eis arisk offata linj ury. Dr
iving and parking 22
1

&
WARNIN GRisk ofbeco ming trap ped
whe ndisconnecti ngthetrailer cable
Ve hicl eswith leve lcontr olsystem: The
ve hicle maylo we rwhen thetra iler cable is
discon nected.
This could result inyouor other people
becoming trapped ifyo ur or their limbs are
be tween theve hicle body andthetir es or
under neathth eve hicle. #
Mak esur eth at nobody isunde rneat h
th eve hicle orintheimmediat evicinit y
of thewheel arch es when youdisc on‐
ne ct thetrailer cable. #
Disc onnect theelectr icalconnect ion
be tween theve hicle andthetra iler . #
Uncou ple th etra iler . #
Place theco veron theball neckmount . Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy to
wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page29 7) and the
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 298). 22
4
Driving andparking

*
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff.
R The surround viewcam eraor there ar vie w
cam erais swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise
th eta ilg atecould openunintentio nally. R
Inautomatic carwashes withcon veyo rsy s‐
te ms:
- Neutr al005C iseng aged.
- Ifyo uwo uld liketo lea vetheve hicle while
it is being washed, makesur eth eSmar t‐
Ke yis loc ated intheve hicle. Thepark
position 005Disother wise automaticall y
eng aged.
% If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. Maint
enanceand care27
9