2021 MERCEDES-BENZ GLC COUPE ignition

%
Ifth ebatt eryis se verely disc ha rged ,th e
function forde tecting acoll ision on apa rked
ve hicle isaut omaticall ydeactiv ated tofacil i‐
ta te thene xt engine star t.
Sy stem limit s
De tection maybe restrict ed inthefo llo wing sit‐
uation s:
R The vehicle isdamag edwithout impact, e.g.
if an outside mirroris torn offor thepaint is
damag edbyaSm artK ey
R Animpa ct occu rsat low spee d
R The electric par kingbr ak eis no tapplied No
teson par king theve hicl efo ran extended
per iod If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdama gethro ugh disus e.
The 12Vbatt eryma yalso beimpair edordam‐
ag ed byhea vydisc harging.
% Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
% This function isno tav ailable forall model s.
If standb ymode isact ivat ed, energyloss willbe
min imiz eddur ing ex tende dpe riods ofnon- oper‐
ation.
St andb ymode isch aract erize dby thefo llo wing:
R The star terbatt eryis preser ved.
R The maximum non-opera tionaltime appear s
in themedia display.
R The conn ection toonline services isint erru p‐
te d.
R The ATA(anti-t heftal ar m system) isuna vaila‐
ble.
R The interior motion sensor and tow- aw ay
alar mfun ction sar eno tav ailable.
R The function forde tecting collisions ona
pa rked vehicle isno tav ailable. If
th efo llo wing condition sar efulf illed, standb y
mode canbeact ivat ed ordeac tivated usin gth e
multime diasystem:
R The engine isswitc hedoff.
R The ignition isswitc hedon.
Ex ceeding theve hicle's displayednon -oper a‐
tion altime maycause inconvenience, i.e.it can‐
no tbe guarant eedth at thest ar terbatt erywil l
re liably star tth eengine.
The star terbatt erymus tbe charge dfirs tin the
fo llo wing situat ions:
R The vehicle's non-oper ational timemustbe
ex tende d.
R The Batte ryCh arg eInsu fficie ntfor Stand by
Mod emes sage appear sin themedia display.
% Standb ymode isaut omat icallydeac tivated
when theignition isswitc hedon.
Ac tiv atin g/deac tivatin gst andb ymode (park‐
ing theve hicl efo ran extended period)
Re quirement s:
R The engin eis switc hedoff. 16
4
Driving and parking

#
Alw ayspa ycar eful attention tothetra f‐
fi c situ ation; donotre ly on Evasiv e
St eer ing Assis talone. #
Beprepar edtobrak eor sw erve ifnec ‐
essar y. #
End thesuppor tby act ivel yst eer ing in
non -critical situation s. #
Drive at an appr opriatespeed ifth er e
ar epedes trians close tothepat hof
yo ur vehicle. Sy
stem limit s
Fu llsy stem perform anc eis no tav ailable fora
fe w sec ond saf te rswitc hingontheignition or
af te rdr iving off.
If Ac tiveBr ak eAssi stisim pair edorinope rativ e
du eto amalf unction,the00C7 warning lam p
appear sin themultifunc tiondispla y.
The system maybe impair edorma yno tfunc ‐
tion ,par ticular lyin thefo llo wing situat ions:
R Insno w,rain, fog, hea vyspr ay,if th er eis
gl ar e, indir ect sunlight oringrea tly varying
ambien tlight . R
Ifth esensor sar edir ty,fo gg ed up, damag ed
or covered.
R Ifth esensor sar eim pair eddue tointerfer‐
ence from other radar sour ces, e.g.stro ng
ra dar reflect ions inpar king garage s.
R Ifaloss oftirepr essur eor afa ulty tirehas
been detected and displ ayed.
R Incom plextraf fic situ ations whereobject s
cann otalw aysbe clear lyidentif ied.
R Ifpedes trians orvehicles movequickl yint o
th esensor detection rang e.
R Ifpe destrians arehidde nby other object s.
R Ifth etypical outline ofapedes trian cann ot
be distinguished from thebac kground .
R Ifapedes trian isno tde tected assuch ,e.g.
due tospecial clothing orother object s.
R Ifth edr iver's seat beltisno tfa stened.
R Oncurveswit hatight radius.
% The ActiveBr ak eAssi stsensor sadjus taut o‐
matically whileacer tain dis tance isbe ing
dr iven afte rth eve hicle hasbeen delivered.
Ac tiveBr ak eAssi stisuna vailable oronl y par
tiall yav ailable during thete ac h-in proc‐
ess.
Ac tiv atin g/deac tivatin gAc tiv eBr ak eAs sist
Re quirement s:
R The ignit ionisswitc hedon.
Multime diasystem:
4 © 5
Set ting s5
Assist ance
5 Act ive Brak eAssist #
Select thedesir edsetting.
The setting isretained when thedr ive sy stem
is ne xt star ted.
Deactiv atingActiv eBr ak eAs sist
% Itis recomme ndedthat youalw ayslea ve
Ac tiveBr ak eAssi stact ivat ed. #
Select Off.
The distance warning func tion,th eaut ono‐
mous braking function andtheEv asiv eSt eer‐
ing Assis tar edeactiv ated.
When theve hicle isne xt star ted, themiddle
se tting isaut omaticall yselect ed. 19
0
Driving and parking

1
Guide lineofextern al vehicle dimensions
wit houtside mirrors folded out
2 Markerof thewheel contact poi nts
Sy stem failur e
If th esy stem isno tre ady foroper ation, thefo l‐
lo wing mess ageappear sin themedia display: Sy
stem limit s
The surround viewcam erawill notfun ction or
will onlypa rtiall yfunc tion inthefo llo wing situa‐
tion s:
R The door sar eopen .
R The outs idemirrors arefo lded in.
R The tailg ateis open .
R Ther eis hea vyrain, sno wor fog.
R The ambient lightcondit ionsarepoor ,e.g. at
night.
R Camer as,orvehicle component sin whic h
th ecamer asareins talled, aredamag ed,dirty
or covered. Obser vetheinf ormation onvehi‐
cle sensor sand camer as(/ page16 5).
% Donotus eth esur round viewcam eraund er
suc hcir cum stanc es.Youco uld other wise
injur eot her sor collide withobject swhen
par king theve hicle.
Fo rte ch nica lre ason s,thest andar dheigh tof the
ve hicle maybe altered ifth eve hicle iscar rying a
hea vyload andcanresult ininaccur aciesinthe
guide linesandinthedispla yof thege ner ated
ima ges. %
The cont rast of thedispla yma ybe impair ed
by abr upt,dir ect sunlight orby other light
sour ces, e.g.when driving outofaga rage .In
th is case, paypar ticular attent ion.
% Have thedispla yre pair edorreplaced if,for
ex am ple, pixelerro rs consi derablyrestrict its
us e.
See theno teson cleaning thesur round view
cam era(/ page28 2).
Calli ngup thevie wof thesur round view
camer ausing reve rsege ar #
Shif tto reve rsege ar. #
Select thedesir edviewin themultimedia
sy stem (/ page206). #
If,afte rshif ting toreve rsege ar,th eimag eof
th ere ar vie wcam erais no tsho wn: switchoff
th eignition ,pr ess and hold thec button,
switc hon theignition andengagere ve rse
ge ar again. Dr
ivin gand parking209

Using
theto uc hpad 1
G Retur ns tothepr ev ious displa y
2 ~ Callsuptheaudio control menu
Swiping tothelef tof right :selects thepr ev i‐
ous ornext radio statio n/music trac k
3 © Callsupthehome screen
4 Touc hpad #
Toselect amenu option: swipe andpress. #
Touse handwr itingrecognit ion:write a
ch aract eron theto uc hpad. #
Toopen orclose theNo tificatio nsCen‐
te r: swip edo wn orup withtw ofing ers. #
Tozoo minand outofthema p:mo vetwo
fi ng ersto get her orapar t.
Calling upapplications usingbuttons 1
002B Callsup thete lephon e
2 z Callsupnavig ation
3 | Callsupradio ormedia
4 y Callsupvehicle functions 5
ß Press brief ly:cal lsup favo urites
Pr ess and hold:adds afa vo urite or theme or
cr eat esane wtheme #
Alternativ ely,tap © ontheto uc hsc reen. #
Call uptheapplication (/page232). Fu
nctions oftheVo ice Contr olSy stem Wi
th theVo ice Cont rolSy stem, various applica‐
tions intheMBUX multimedia system areoper a‐
ble using voice input. TheVoice Cont rolSy stem
is oper ational approximat elyth irty seco ndsafte r
th eignition isswitc hedonand isavailable for
th edr iver's seat andfront passeng erseat.
The follo wing multim ediasystem applications
can beoper ated:
R Navig ation
R Telephon e
R Media player
R Messag es
R Vehicle functions 23
4
MBUX multimedia system

-
Edg elighti ng
- Day/nig htdesign
R Contr oleleme nts
- Keyboar dlan guag eand handwr itin g re c‐
ogni tion
- Sensi tivityof theTo uc hpad
- Sen sitivit yof theTo uc hCon trols
R Voice Cont rolSy stem
R Sound
- Entertainm ent
- Navig ation andtraf fic annou ncements
- Telephon e
- Voice amplif icat ion tothere ar
R Con nectivity
- Wi-Fi, Bluetoo th®
,NFC
R MBUX Remo teCon trol
- Author izing andde-aut horizing devices
R Time &dat e
R Langu age
R Units fordis tance R
Softwareup dates
R Dat aim po rt/e xpor t
R PIN protect ion
R System Reset Inf
ormat iononimpor tant system updates Im
por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Ins tallth ese updat es,orelse thesecur ityofyour
mult imed iasystem cann otbe ensur ed.
A sy stem updat econ sistsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation ofthedo wnloaded system updat e
R Activati on ofthedo wnloaded system updat e
by restar tin gth esy stem
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y.
The multimedia system prov ides amess age
when asy stem updat eis available. Yo
uha ve thefo llo wing selectionoption s:
R Accept andInstall
The system updat ewill bedownloaded inthe
bac kground .
R Infor mat ion
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time.
Deep system updates
Dee psy stem updat esaccess vehicle orsystem
se ttings andcanther efor eonl ybe car ried out
when theve hicle isstatio naryand theignition is
switc hedoff.
If th edo wnload ofadeep system updat eis com‐
ple tedand thedo wnloaded system updat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
% Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation . 24
0
MBUX multimedia system

Making
anemer gency call #
Toopen theco verof SOS button2 ,pr ess it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page25 4).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informati onon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page256).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally .
Multimedia system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. MBUX
multime diasystem 255

#
Select Call.
R The vehicle datais sent automatically
(/ page253).
R The Mercedes-Ben zCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance.
Yo uma ybe charge dfo rth ese services.
% Depen dingonthese verity of theacciden t,
an aut omatic emergency callcan beiniti‐
at ed .Thi sha spr iority over all other activ e
calls.
% Inaddition, ifth eMer cedes meconnect
ser vice "Telediagnos tics"is activ e,asimilar
pr om ptcan appea raf te ra dela yin theeve nt
of abr ea kdo wn. Ifyo uar ealr eady incontact
wit hth eMer cedes- BenzCustomer Cent eror
ha ve already recei vedsuppor t,th is prom pt
can beigno redor declined.
% Ifyo uans werth epr om ptforsupp ortfr om
th eMer cedes- BenzCustomer Cent erwit h
Later, themessag ewill behidden and
appear again later.
The prom pttrig ge redby theMer cedes me
con nect service "Telediagnos tics",can either be
con firm ed ordeclined. Afterbeing
decli ned, this will notbe sho wnagain.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem ent,th eve hicle datais
tr ansf erredand theMer cedes- BenzCus‐
to mer Cent ertake syo ur prefer redappoint‐
ment date.The information isthen sent to
yo ur desir edser viceout let. This
willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Tr ansf erre ddata during aMer cedes mecall
Whe nyo umak easer vicecall viaMer cedesme,
dat ais transm itted. This enables targeted advice
and asmoo thser vice.
The follo wing requ iremen tsmus tbe fulf illed for
th etransf erofthedat a:
R The ignition isswitc hedon.
R The requ ired dat atransf ertech nol ogy issu p‐
po rted bythemobile phonenetworkpr o‐
vider .
R The qualit yof themobile connect ionissuf fi‐
cie nt.
Mu lti-sta ge trans ferdepe ndsonthefo llo wing
fa ct or s:
R Reason forth einitiat ionofthecall 256
MBUX multimedia system

er
sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e262 ).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s th
ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e260) ormanuall y(/ page26 1) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n. Mes
sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntly charge d. 260
MBUX multimedia system