2021 MERCEDES-BENZ EQC SUV warning

&
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a user profile may trigger an
adju stment of the driver's seat tothe posi‐
tion sa ved under the user profile. You or
ot her vehicle occupants could be injured in
th e process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment.
If th ere is a risk of someone becoming trap‐
ped, stop the adjustment process immedi‐
ately: #
a)Tapth ewa rning message on the
media displa y.
or #
b) Press a memory position button or a
seat adjustment switch on the driver's
door.
The adjustment process will be stop‐
ped. The driver's seat is equipped with an access pre‐
ve nter.
If th e driver's door is open, the driver's seat will
not be set af ter calling up the driver's profile.
Profiles store your vehicle settings and settings
fo rth e multimedia sy stem. If theve hicle is used
by several drivers, the driver can select their
ow n profile wi thout changing thestored profile
settings of other drivers.
% Information on profiles from Mercedes me
connect can be found in the Digital Opera‐
to r's Manual.
Ve hicle settings are, forex ample, driver's seat,
st eering wheel and mir ror settings, clima tecon‐
trol and ambient lighting. Forth e settings of the
multimedia sy stem, you can select, forex ample,
ra dio stations, pr evious destinations as well as
th emes, suggestions and favo urites. Fo
rre cur ring driving situations, su chas long
drives on the mo torw ay,yo u can sa veyour pre‐
fe rred settings in a theme in theve hicle. In a
th eme you can sa vethe display of the digital
map, your prefer redra dio station and prefer red
drive prog ram, forex ample.
The vehicle can learn the habits of the driver. It
th en of fers suggestions forth e most probable
navigation destinations, media sources, radio
st ations or con tacts. The pre-requirements for
th at are the selection of a profile, your consent
to there cording of da taand suf ficient collected
da ta.
Fa vourites pr ovide quick access toapplications
th at are used of ten. You can select favo urites
from categories or add them directly toan appli‐
cation. 262
MBUX multimedia sy stem

R
Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied.
If all requirements ha vebeen fulfilled, the down‐
loaded sy stem update is ins talled. The multime‐
dia sy stem cann otbe operated while the down‐
loaded sy stem update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Consult a quali‐
fi ed specialist workshop toresol vethe problem. Setting up a
Wi-Fi hotspot Requ
irements:
R Toset up theWi -Fi connection of the mul‐
timedia sy stem with extern al hotspots:
th ere is no communication module ins talled.
R The device tobe connec ted supports at least
one of the types of connection described. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Wi-Fi & Bluetooth
Ac tivating/deactivating Wi-Fi #
Select Wi-Fi.
Connecting the multimedia sy stem with an
ex tern al hotspot using Wi-Fi
The type of connection es tablished must be
selected on the multimedia sy stem and on the
device tobe connec ted.
% The connection procedure may dif fer
depending on the device. Follow the instruc‐
tions that are shown in the displa y.Fu rther
information can be found in the manufactur‐
er's operating instructions. #
Select Internet settings . #
Select Connect via Wi-Fi. #
Select Add hotspot.
Connecting using a security key #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using security key . #
Have the security key displa yed on the device
to be connec ted (see the manufacturer's
operating instructions). #
Ente rth is security key on the multimedia sys‐
te m. #
Confirm the entry with¡.
Connecting using a WPS PIN #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect using WPS PIN input .
The multimedia sy stem generates an eight-
digit PIN. #
Enter this PIN on the device tobe connec ted. #
Confirm the entry.
Connecting using a but ton #
Select the options rofthe desired Wi-Fi
networ k. #
Select Connect via WPS PBC . MBUX multimedia sy
stem 265

#
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Re
setting the multimedia sy stem (reset func‐
tion) &
WARNING Risk of accidents due tofail‐
ure of multimedia display functions
While the multimedia sy stem is being reset,
its functions such as there ve rsing camera
are not available. #
Only re setthe multimedia sy stem when
th eve hicle is stationar y. Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R Individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Na
vigation Note
s on navigation Ro
ute guidance with augmented reality &
WARNING Risk of accident and inju ryas
a re sult of distraction, incor rect depic‐
tion or wrong interpr etation of the dis‐
play
The camera image of the augmented reality
display is not suitable as a guide for driving. #
Alw ayske ep an eye on the actual traf fic
situation. #
Avoid extended obser vation of the cam‐
era image. &
WARNING Risk of accident and inju ry
due toimprecise positioning of addi‐
tional information
The additional information from the augmen‐
te dre ality display is not a substitute for
observing the actual driving situation. MBUX multimedia sy
stem 267

Using map functions
Multimedia sy
stem:
4 © 5
Navigation
Setting the map scale #
Tozoom in: tap twice quickly with one finger
on the media displa y. #
Tozoom out: tap with two fingers on the
media displa y.
Moving the map #
Moveone finger in any di rection on the
to uchsc reen. #
Toreset the map tothe cur rent vehicle
position: press\briefly.
Selecting map orientation #
Tapre peatedly on theÄ compass symbol
on the map.
The view changes in the sequence 3D,2D
heading up to2D north up .
Switching mo torw ay information on/off #
Select Z. #
Swit chMotorway information on or off. Using services
Re
quirements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at:
https://www.mercedes.me
R The service is available and has been activa‐
te d.
Multimedia sy stem:
4 © 5
Navigation
Displaying the traf fic situation with Live Traf‐
fi c Information #
Select Z. #
Activate Traffic. #
Select Advanced . #
Select View. #
Select Map elements. #
Switch on Traffic incidents ,Free-flowing traf-
fic and Delay.
If traf fic information has been recei ved, then
tra ffic incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn‐
ing messages are displa yed.
The tra ffic delay is displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Displ aying hazard warnings with Car-to-X-
Communication
If hazard warnings are available these can be
shown as symbols on the map. The display
depends on the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched off and Traffic incidents
is switched on, the symbols are shown on
th e prospective route. MBUX multimedia sy
stem 273

Displaying
weather information and other
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a service, e.g. Weather.
Cu rrent weather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
could be di stra cted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. 274
MBUX multimedia sy stem

&
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page106)
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is logged
into the network with the second SIM card at
th e same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect MBUX multimedia sy
stem 275

Making an emer
gency call #
Toopen the co ver of SOS button 2, press it
brief ly. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 279).
Using thevo ice dialogue sy stem you access the
desired service:
R Accident and Breakdown Management
R Mercedes-Benz Cu stomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 282).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa mobile phone network is availa‐
ble.
R The contract partner's mobile network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown
situations under cer tain circums tances.
In theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Cus tomer Centre. 280
MBUX multimedia sy stem

Overview of
the symbols and functions in thera dio menu Symbo
lD esignationFunction
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
û/ü Skip
forw ards/bac kS electtoskip tothe next or tothe pr evious station.
Z SettingsS electtohave further options shown. Settings can be made tothefo llowing addi‐
tional functions, forex ample:
R Navigation and traf fic announcements
R Frequency fix function
R Radio additional text
R Emergency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sho w.
This function is not available in all countries.
8 Silent function
Selecttoswitch off the sound.
f St
ore radio stations Select tosave ast ation in the presets. MBUX multimedia sy
stem 295