2021 MERCEDES-BENZ EQB SUV ECO mode

%
Websites canno tbeshown while thev ehicleis
in motion. Ov
Ov
er
ervie
vie wofs mar
wofs martphon eint
tphon eintegr
egr ation
ation Wi
th Sma rtphone Integ ration, youc an use cer tain
functions on your mobile phone via them ultime-
dia system displa y.
Onl yone mobile phone at atime can be connec-
te dv ia Smartphone Integ ration tothem ultimedia
system. Also foru se wit htwo phone mode with
smartphone integ ration, onl yone additional
mobile phone can be connec tedu sing Blue tooth ®
wit hthe multimedia system.
The full rang eoff unctions forS martphone Inte-
gr atio niso nlyp ossibl ewithanI nterne tconnec-
tion. The appropriat eapplicatio nmustbed own-
loaded on them obile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedtoaU SB portwitht he ç
symbol on them ultimedia system using asuitable
cable.
Apps forS martphone Integ ration
R Apple CarPlay ® R
Android Auto
% Fors afet yr easons, the/ rsta ctivation of
Smartphone Integ ration on them ultimedia
system must be car ried out when thev ehicle
is statio nary and thep arking brak eisapplied.
Yo uc an star tApple CarPlay ®
or Android Auto
from thed evice manager.
% Mercedes-Benz recommends disconnecting
th ec onnecting cable onl ywhen thev ehicleis
stationar y.
Ov Ov er
ervie
vie woftr
woftr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle dat aistransfer redtot he mobile phone. This
enables youtog ettheb est out of selected mobile
phone services. Vehicle dat aisnotdirectl yacces-
sible.
The following system information is transmitted:
R SoTwar erelease of them ultimedia system
R System ID (anonymised)
The transfer of this dat aisusedtooptimise com-
munication between thev ehiclea ndthem obile
phone. To
do this, and toassign se veralv ehicles tothe
mobile phone, avehiclei denti/er is random lyge n-
erated.
This ha snoconnectio ntothevehicle identi/ca-
tion number (VIN) and is dele tedw hen them ulti-
media system is rese t(/ pag e265).
The following driving status dat aistransmitted:
R Transmission position engaged
R Distinctio nbetwe en par ked, standstill, rolling
and driving
R Day/night mode of thei nst rument clus ter
R Driv etype
The transfer of this dat aisusedtoalter ho wcon-
te nt is displa yedtoc orrespond tothed riving sit-
uation.
The following position dat aistransmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction 286 286
MBUX multimedia system

Fo
ra ccident clari/cation purposes, thef ollowing
measures can be take nuptoanh our aTerthe
emer gency call ha sbeeninitia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avoice connectio ntothevehicle occupants
can be es tablished.
R Emer gency call dat acan be called up.
% ForR ussia:v arious functions ,e.g. receiving
tra1c information ,canno tbep erform ed for
up totwoh our saTersending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es theo perability of thee mer gency
call system eac htime thev ehicleisO N.In case of
system failure, youw ill be informed wit htextm es-
sag eont he inst rument clus tera nd wit hred indi-
cator SOS NO TREAD Yont he displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON ther ed indicator SOS NOT
READ Yinthe uppe rright corner of displa yisswitched OFF
,this mean sthe emer gency call sys-
te mp assed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASSt
AS Stes
estm ode
tm ode R
R
eq
eq uir
uir ements:
ements:
R The star terb atter yiss u1cientl ychar ged.
R The vehicle is switched on.
R The vehicle has been stationar yfor at least
one minute.
% The test mode is cu rrentl yavailabl eint hefol-
lowing countries, fore xamp le:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
Tost
ost ar
artt
tt he t
he t es
estm ode:
tm ode: press and hold the
~ button on them ultifunction steering
wheel foratl east /v eseconds.
The test mode is star teda nd automatically
ends aTer thel anguag etest has been per-
fo rm ed. #
T
Tost
ost op manual t
op manual t es
estmode:
tm ode: switc ho.the vehi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat apr
aprocessingocessing Pr
Processing of per
ocessing of per sonaldat
sona ldatav ia t
av ia t he Mer
he Mercedes- cedes-
Ben zeme rg
Ben zeme rgenc ycall sy st
enc ycall sy stem
em
All processing of pe rsonal dat aviatheM ercedes-
Benz emer gency call system cor respond switht he
speci/cations in theEUR egulation 2016/679 "on
th ep rotection of individuals wit hregar dtot he
processing of personal dat a(GDPR)".
The dat aissolelyused bytheM ercedes-Benz
emer gency call system forr escue and reco very in
th ee vent of an accident.
The owner of avehicle, that is equipped with a
Mercedes-Ben zemer gency call system in addition
to the1 12 emer gency call system (E UeCall) ,has 292
292
MBUX multimedia system

R
In automati ccarwa shes wit hconveyo rsys-
te ms:
- Neutral iis engaged.
- Ifyo uw ould lik etoleave thev ehiclew hile
it is bein gwashed, mak esuret he keyis
located in thev ehicle. The par kposition
j isotherwise automaticall yengaged.
% If, aTer thec arwa sh, your emo vethew ax
from thew indscreen and wiper rubbers, this
will pr event smearing and reduce wiper noise.
A
A ut
ut omatic car w
omatic car w ash mode
ash mode
In car wash mode, thev ehicleisp repared ford riv-
ing int othe automatic car wash. Car wash mode
can be activated at aspeed of up to20 km/h
Ac tivat e(/pag e306).
The following settings ar emade when car wash
mode is activated:
R The outside mir rors aref olded in.
R Topreve ntthew indscreen washer system
from startin gupautomaticall y,ther ain sensor
is deactivated.
R The rear wind owwiper is deacti vated. R
The windo wsand thes liding sunroof are
closed.
R The air conditioning system is se ttoair-recir-
culation mode.
R Parking Assist PARKTRONIC is deactivated.
R V
Vehicle swit
ehicle swith3 60° Camer
h3 60° Camer a:
a:thef ront imag eis
activated aTer appr ox.e ight seconds.
If one of thes etting scanno tbes elected, this is
displa yedbya %behin dthe respecti veset-
ting.
Ab ove aspeed of 20 km/h Car wash mode is
automaticall ydeacti vated.
The following settings ar erese twhen car wash
mode is deacti vated:
R The outside mir rors aref olded out.
R The rain sensor is activated.
R The rear wind owwiper is activated.
R The air conditioning system is se ttofresh air
mode.
R Parking Assist PARKTRONIC is rese ttot he
pr ev iousl yselected setting. R
The windo wsand thes liding sunroof remain
closed.
R V
V ehicles wit ehicles wit h360° Camer
h3 60° Camer a:
a:thef ront imag eis
deactivated at speeds abo ve18 km/h. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating aut
ating automatic car w
omatic car w ash mode
ash mode R
R
eq
eq uir
uir ements:
ements:
R thev ehicleiss tationar y.
R thee ngine is running.
Multimedia system: 4 © 5
Settings 5
Quick access
A
A ctiv
ctiv ating aut
ating aut omatic ca rw
omatic ca rwashm ode
as hm ode #
Select Car wash mode . #
Select Start.
If one of thes etting scanno tbes elected, this is
displa yedbya %behin dthe respectiv eset-
ting.
% Forano verviewoft he settin gsmade when
activating automatic car wash mode
(/ page305). 306 306
Main
tenanc eand ca re

Deactiv
Deactiv
ating aut
ating aut omatic car w
omatic car w ash mode
ash mode #
Select Stop.
The automatic car wash setting sare re set.
% The automati ccarwa sh mode is automatically
deacti vatedass oon as aspeed of 20 km/h is
ex ceeded. Inf
Inf
or
ormation on using ahigh-pr
mation on using ahigh-pr essur
essurecleaner
ec leaner &
W
W ARNING
ARNING Risk of an acciden twhen using
high-pressur ecleane rswit hround-spr ay
nozzles
The waterj et can cause extern all yinv isible
damage.
Component sdamaged in this wa ym ayunex-
pectedl yfail. #
Do no tuse ah igh-pressur ecleaner with
ro und-spr aynozzles. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damag etoyourvehicle, obser vethef ol-
lowing when using ahigh-pressur ecleaner:
R The keyisatam inimumdista nce of 3maway
from thev ehicle. Otherwise thet ailgat ecould
open unintentionall y.
R Maintain adistanc eofatl east 30 cm tothe
ve hicle.
R V
V ehicle swit
ehicle swithd ecor
hd ecor ativ ativef
efoil:
oil: Partsofy our
ve hicle ar ecove redw ithad ecorativ efoil.
Maintain adistance of at least 70 cm between
th ef oil-co veredp arts of thev ehiclea ndthe
nozzle of theh igh-pressur ecleaner .Move the
high-pressur ecleaner nozzle aroun dwhilst
cleaning .The watert emperatur eofthe high-
pressu recleaner must no texceed 60°C.
R Obser vethei nformation on thec orrect dis-
ta nce in thee quipment manufacturer's oper-
ating inst ructions.
R Do no tdirect then ozzl eoft he high-pressu re
cleaner directl yatsensitiv eparts, suc has
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W
W
ashing t
ashing t he v
he v ehicle b
ehicle b yhand
yh and obser
vethel egal requ irements, e.g. in anumber
of countries, washing byhand is onl ypermitted in
special lydesignated wash ba ys. #
Use amild cleaning agent ,e.g.c ar shampoo. #
Washthev ehiclew ithl ukew armw ater usin ga
soT car sponge. When doing so, do not
ex pose thev ehicletod irect sunlight. #
Carefull yhose thev ehicleo .withw ater and
dr yu sing achamois.
% Obser vethen otes on thec areofc ar parts
(/ page309). N
No
ot
tes on paintw
es on paintw or
or k/matt
k/matt /nish
/nishpaintw
paintw or
orkc are
kc are To
avo id damaging thep aintwor kand inter fering
wit hthe drivin gassistance systems, please
obser vethef ollowing no tes:
P
P aint
aint
R Insect remains: soak wit hinsect remo vera nd
ri nse o. thet reated areas aTer wards.
R Birdd roppings: soak wit hwater and rinse o.
aTer wards. Main
tenanc eand ca re
307
307

R
V
Vehicles wit
ehicles wit hMer
hM ercedes me connect:
cedes me connect: youc an
mak eac allforb reakdown assistance via the
ove rhead control panel in thec ase of abreak-
down (/ page278).
R All v
All v ehicles:
ehicles: chang ethe whee l(/pag e342). N
No
ot
tes on MOExt
es on MOExt ended tyr
ended tyres
es(r
(run-0at
un-0at tyr
tyres)
es) &
W
WARNING
ARNING Risk of accident when driving in
limp-home mode
Driving in emer gency mod eimp airs theh an-
dling characteristics of thev ehicle. #
Do no texceed thep ermissible maximum
speed of theM OExtended tyres. #
Avoid an yabrup tsteering and driving
manoeuvres as well as driving over
obstacles (kerbs, po tholes, o.-road).
This applies, in particular ,toaloaded
ve hicle. #
Stop drivin ginthe emer gency mod eif
yo un otice:
R banging noise R
vehicle vib ration
R smo kewhic hsmells lik erubber
R continuous ESP ®
inter vention
R crac ksinthet yres ide walls #
ATer driving in emer gency mode, ha ve
th er ims checkedbya quali/ed specialist
wo rkshop wit hregar dtot heir fur ther
use. #
The defectiv etyrem ust be replaced in
ev eryc ase. Wi
th MOEx tended tyres (run-0at tyres) ,you can
continue todriv eyour vehicle evenift hereisa
to ta lloss of pressur einone or mor etyres. Ho w-
ev er,t he tyr ea.ected must no tshowa nyclear ly
visible damage.
Yo uc an recognise MOExtende dtyres bythe
MOEx tended ma rking whic happear sonthe side
wa ll of thet yre.
V V ehicles wit
ehicles wit htyr
ht yrepr
epr essur
essur emonit
em onit or
oring sy
ing sy st
stem:
em:
MOExtended tyres ma yonlybeu sed in conjunc-
tion wit hanactivated tyr epressur emonitoring
system. If
ap ressur eloss warning message appearsinthe
driver's displ ay,p roceed as follo ws:
R Chec kthe tyr efor damage.
R If driving on, obser vethef ollowing no tes.
Dr
Dr iving dist
iving dist ance possibl einemerg
ance possibl einemergency mode
ency mode
aTer t
aTer t he pr
he pressur
essur eloss w
el oss w ar
arning:
ning: Load condition
Load condition
Dr
Driving dist
iving dist ance possi-
ance possi-
ble in emerg
ble in emerg ency mode
ency mode
Pa rtiall yladen 80 km
Fu llyl aden 30 km The driving distance possible in emer
gency mode
ma yvaryd epending on thed riving style. Obser ve
th em aximum permissible speed of 80 km/h.
If at yreh as gone 0at and canno tbereplaced with
an MOExtended tyre, youc an use astandar dtyre
as atemporar ymeasure. TIREFIT kit st
TIREFIT kit st
or
orag
ag el ocation
el ocation The TIREFIT kit is located under
thel uggag ecom-
partment 0oor. 316
316
Breakdown assistance

&
W
WARNI NG
ARNI NGRisk of injur ythrough exceed-
ing thes peci/ed tyr eload-bearing capa-
city or thep ermissible speed rating
Exceeding thel oad-bearing capacity of the
tyres can lead totyr ed amag eand coul dcause
th et yres toexplode. #
Therefore, onl yuse tyr etypes and sizes
appr ovedfor your vehicle model. #
Obser vethet yrel oad-bearing capacity
ra ting and spee dratin grequired fory our
ve hicle. *
N
NOOTE
TE Vehicle and tyr edamag ethrough
tyr etypes and sizes that ha venotb een
app roved Fo
rs afet yr easons, onl yuse tyres, wheels and
accessories whic hhave been specially
appr oved byMercedes-Benz fory our vehicle. These tyres ar
especial lyadap tedtot he acti ve
saf etys ystems ,suc hasA BS,ESP ®
and
4MATIC, and mar kedasf ollows:
R MO =Mercedes-Benz Original
R MOE =Mercedes-Benz Origina lExten ded
(run-0at tyres onl yfor cer tain wheels)
R MO1 =Mercedes-Benz Original (onl ycer-
ta in AMG tyres)
Otherwise, cer tain properties, suc hashan-
dling characteristics, vehicle noise emissions,
consu mption, etc. could be adversel ya.ec-
te d. Furthermore, other tyr esizesc ould result
in thet yres rubbing against theb ody and axle
components when loaded. This could result in
damag etothe tyr eorthevehicle.
Onl yuse tyres, wheels and accessories that
ha ve been checkeda nd recommended by
Mercedes-Benz. *
N
NOOTE
TE Risk todriving saf etyf romr etre a-
ded tyres Re
treaded tyres ar eneither tested no rrecom-
mended byMercedes-Benz, sinc eprevious
damage cannotalway sbed etected on retrea-
ded tyres.
Fo rthis reason driving saf etyc ann otbe guar-
anteed. #
Do no tuse used tyres if youh ave no
information about their pr evious usage. *
N NOOTE
TE Possible wheel and tyr edamage
when driving overobstacles Lar
gewheels ha veas malle rsection width. As
th es ection widt hdecreases, ther isk of
wheels and tyres being damage dwhen driving
ov er obstacles increases. #
Avoid obstacles or driv eespeciall ycare-
full y. #
Reduce your speed when driving over
ke rbs, speed bumps, manhole co vers
and po tholes. 338
338
Wheels and tyres

Displa
Displa
ymessag
ym essag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltag ebatter yhasove rheated. Ther eisarisk of /re. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
If possible ,stopt he vehicle in theo pen air and ensur ethat all vehicle occupants getout.
% Supporting vehicle function smayactivat eautomaticall y,e.g. thea ir-recirculation mode as par tofclimatecontrol. #
Do no tcontinue driving. #
If smok eispresent, lea vethed anger zone and call the/ reservice immediatel y. #
Consult aquali/ed specialist workshop even if ther ea reno extern al sign sofa/re.
Û
Malfunction *T
he driv esystemism alfunctioning .Awarnin gtone will also sound. #
Consult aquali/ed specialistwo rkshop.
*T her eisas erious malfunction if thed ispla ymessag eand warning tone ar erepeated at shor tinter vals. Youm ust stop
th ev ehiclei mmediatel yinaccordance wit hthe tra1c conditions because thed rive system is automaticall ydeactiva-
te d. #
Stop thev ehiclei mmediatel yinaccordance wit hthe tra1c conditions. #
Swit cho. thev ehiclea nd consult aquali/ed specialis tworks hop.
Û
Malfunction Visit workshop *T
he driv esystemism alfunctioning. #
Consult aquali/ed specialis tworks hop. Displ
aymessages and warning/indicator lamps
373
373

A
A
ctiv
ctiv eSer
eS ervice Sy
vice Sy st
stem PL
em PL US
US
see AS SYST PLUS
A
A ctiv
ctiv eSpeed Limi tAssist
eS peed Limi tAssist
Display.................................................. .211
Fu nction................................................ 211
A
A ctiv
ctiv eSt
eSt eer
eering Assist
ing Assist
Ac tivating/deactivating.......................... 215
Ac tiveE mer gency Stop Assist................ 215
Fu nction................................................ 213
System limits......................................... 213
A
A dap
dap tiv
tivebr
ebr ak
akel ights
el ights .................................... 202
A
A dap
dap tiv
tivecr
ecr uisec ontr
uis ec ontr ol
ol
see ActiveD istance Assist DISTRONIC
A
A dditional door lock
dditional door lock ....................................... 82
ATer
ATer -sales
-sales ser
service
vice
see ASS YSTP LUS
Air conditioning menu
Air conditioning menu Calling up.............................................. 152
Air dis
Air distr tribution
ibution
Setting................................................... 151
Setting (MBU Xmultimedia system)......... 153
Air inlet
Air inlet
see Air-water duct Air pr
Air pr
essure
essure
see Tyre pressure
Air v
Air v ents
ents
Ad justing (front).................................... .156
Ad justing (rear)...................................... 156
Air v
Air v ents
ents
se eA irve nts
Air
Air -conditioning syst
-conditioning syst em
em
see Climat econt rol
Air
Air -r
-recir
ecir culatio nmode( with
culatio nmode( with /ne
/ne
par
par ticle
ticle pr
pre/lt
e/lt er)
er).......................................... 153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 305
Airbag
Airbag Activation................................................ 44
Fr ont airbag (driver ,fro nt passenger)........ 49
Installation locations................................ 49
Knee airbag............................................. 49
Overview.................................................. 49
PA SSENGE RAIRBA Gi ndicator la mps...... 53
Pr otection................................................ 50
Re duced pr otection.................................. 51
Side airbag.............................................. 49
Wi ndo wairbag......................................... 49 Air0
ow
Air0ow
Setting................................................... 151
Alar Alar msyst
ms ystem
em
se eA TA(anti-theT alar msystem)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambien tlighting
Ambien tlighting
Setting (MBUX multimedia system)........ .142
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in thev ehicle. ................................... 78
Anti-loc
Anti-loc kbr
kbraking syst
aking syst em
em
see AB S(Anti-loc kBraking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 82
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alar msystem) 420
420
Index