2021 MERCEDES-BENZ EQA SUV display

In
these or similar operating conditions, ha vethe
interior air /lter changed more frequentl y.The
tyres must be checked more frequently if theve hi-
cle is operated under increased loads. Further
information can be obtained at a quali/ed special-
ist workshop.
The AS SYST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsibil-
ity as rega rdsto whe ther maintenance work
needs tobe per form ed more oTen than speci/ed
based on the actual operating conditions and/or
loads. Batt
Batt
er
ery disconnection per
y disconnection per iods
iodsThe ASS
YST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 298). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 299).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nents in the engine compartment
Cer tain components in the engine compart-
ment can be very hot, e.g. the drive system
and the cooler. #
Allow the drive system tocool down and
to uch only the components described
belo w. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
If active bonnet 1can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
299
299

Seat belts
Seat belts
R Clean wi thluk ewa rmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leat her or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel cleaner; neither should
you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov her seat covers
ers
R Clean with a damp clo thand then wipe with a
dry clo th. Maintenance and ca
re
309
309

V
V
ehicles wit
ehicles wit h fr
h front wheel dr
ont wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km* at
50 km/h
Re ar axle
ra ised No*The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised No
Re ar axle
ra ised No *The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 323). #
Make sure that the 12 V battery is connected
and charge d. Obser
vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument clus ter is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed 324
324
Breakdown assistance

#
In such cases, transpo rttheve hicle
(/ page 326).
* N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
W ARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed. R
theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 349).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 327). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 85). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 212). #
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . Breakd
own assistance
325
325

If
th e preceding tyre sizes are complemented by
th e+ symbol, the tyre pressure information
fo llowing sho wsalternative tyre pressures. These
tyre pressures may impr oveyour vehicle's ride
comfort. Energy consum ption may then increase
slightl y.
The load conditions "pa rtially laden" and "fully
laden" are de/ned in theta ble for di.erent num-
bers of passengers and amounts of luggage. The
actual number of seats may di.er from this.
Be sure toalso obser vethefo llowing fur ther rela-
te d subjects:
R Notes on tyre pressure (/ page 333)T
T
yr
yr e pr
e pr essur
essur e monit
e monit or
oring syst
ing syst em
em F
F
unction of t
unction of t he tyr
he tyre pr
e pressur
essur e monit
e monit or
oring syst
ing syst em
em
The system checks the tyre pressure and the tyre
te mp erature of the tyres /t tedtotheve hicle by
means of a tyre pressure sensor.
The tyre pressure and the tyre temp erature
appear in the on-board computer (/ page 335).
If th ere is a substantial pressure loss or if the tyre
te mp erature is excessive, you will be warned with display messages (/
page 404) ortheh
wa rning lamp in the inst rument cluster
(/ page 419).
The tyre pressure monitoring system is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys-
te m will automatically update the new refere nce
va lues aTer you ha vechanged the tyre pressure.
Yo u can, ho wever, also update there fere nce val-
ues byrestarting the tyre pressure monitoring
system manually (/ page 336).
Syst
Syst em limits em limits
The system may be impaired or may not function
particular lyin thefo llowing situations:
R incor rect refere nce values were ta ught in
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther radio
signal source Chec Chec
king t king t he tyr
he tyr e pr
e pressur
essur e wit
e with t
h the tyr
he tyr e pr
e pressure
essure
monit
monit or
oring sy
ing sy st
stem
em
R
R eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Current tyre pressure and tyre temp erature of
th e individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving Wheels and tyres
335 335

%
V
Vehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring sy
ing sy s-
s-
t
t em:
em: if an emer gency spa rewheel is /tted, the
tyre pressure monitoring system cannot func-
tion reliabl y.Fo r a few minutes aTer an emer-
ge ncy spa rewheel is /tted, the system may
still display the tyre pressure of there mo ved
wheel. Only restart the system again when the
emer gency spa rewheel has been replaced
with a new wheel.
Be sure toalso obser vethefo llowing fur ther rela-
te d subjects:
R Notes on tyre pressure (/ page 333)
R Tyre pressure table (/ page 334)
R Notes on /tting tyres (/ page 336)
R Fitting an emer gency spa rewheel
(/ page 340) 346
346
Wheels and tyres

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the inst rument dis-
pla y.
Display messages with graphic symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the inst rument displa y.The instru-
ment display sh ows high-priority display messages
in red. Cer tain display message s are accompa-
nied byawa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R ¨ Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on th
e media displa y.Press the¨ symbol tohide
th e display message.
Yo u can hide lo w-priority display messages by
pressing the back button Porthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The instrument display will show these display
messages permanently until the cause of the dis-
play message has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
On-board computer:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the inst rument displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
T o e
o e xit t
xit t he messag
he messag e memory
e memory:
:press the back
button P. 358
358
Display messages and
warning/indicator lamps

Occupant safe
Occupant safe
ty
ty Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
6
Restraint sys. malfunction
Consult workshop *T
herestraint system is malfunctioning (/ page 45). &
D DAN
AN GER
GER Risk of fatal injuries due torestraint system malfunctions
Co mp onents in there straint system ma y be activated unintentionally or not deploy as planned in an accident. In
th eeve nt of an accident, the high-voltage on-board electrical system may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch the damaged components of the high-voltage on-board electrical
system. #
Have there straint system checked and repaired immediately at a quali/ed specialist workshop. #
ATer an accident, switch o. theve hicle immediatel y. 6
Front left malfunction Con-
sult workshop (examp le) *T
he cor responding restraint system is malfunctioning (/ page 45). &
D DAN
AN GER
GER Risk of fatal injuries due torestraint system malfunctions
Co mp onents in there straint system ma y be activated unintentionally or not deploy as planned in an accident. In
th eev ent of an accident, the high-voltage on-board electrical system may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch the damaged components of the high-voltage on-board electrical
system. #
Have there straint system checked and repaired immediately at a quali/ed specialist workshop. #
ATer an accident, switch o. theve hicle immediatel y. Display messages and
warning/indicator lamps
359
359