2021 MERCEDES-BENZ E WAGON phone

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps.........................1 0
Ov erhead controlpanel ................................ 12
Doo rcontr olpa nel and seatad jus tment .......14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 20
Pr otect ing theen vironmen t... ....................... 20
Genuine Mercedes- Benzparts......................2 0
Oper ator's Manual ........................... .............2 1
Ser vice andvehicle operation ......................2 2
Oper ating safety.......... .................................2 3
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 25
Qualif iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27 No
tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
00110011> 41
PRE-S AFE®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 65
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 65
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 69
Ca rgocom partmen t... ..................................7 2
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81Ro
ller sun blinds ...........................................8 5
Anti-t heftpr otect ion .....................................8 6 Seats
andstowing ..................................... 90
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......90
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....91
St eer ing wheel ............................................ 103
Eas yentr yand exitfeatur e.........................1 05
Memor yfunction ........................................ 106
St ow agear eas ............................................ 108
Soc kets ........... ............................................ 121
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..123
Ins talling andremo ving thefloor mats ........ 125 Light
andvisibili ty................................... 126
Ext eriorlighti ng............. .............................126
Int erior ligh ting ........................................... 134
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 136
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 140
Ar ea perm eable toradio waveson the
winds hield.................................................. 143 2
Contents

All
workon high voltag ecom pone ntsmus tbe
car ried out ataqu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"Radio based devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis
subje ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible fo
rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"This vehicle contains license-e xemp t
tr ans mitter( s)/r ece iver( s)that com plywit hInno ‐
va tio n,Scie nceand Econo micDe velopmen tCan‐
ada ’sRSS (s).Operatio nis subj ectto thefo llo w‐
ing twocon dition s:(1) These device sma yno t
cause interfere nce, and(2)The sedevice smu st
acc eptan yint erfere nce, including interfere nce
th at ma ycaus eunde sired oper ationof the
de vice. "
Char ging unitforwi reless chargin gof mobi le
phone s(WMI )
This equipment complies wit hth eFCC andIC
ra diation exposur elimits setfo rth fo ran uncon‐
tr oll ed environment. Thisequip ment shouldbe
ins talled and opera tedwit haminimum distance
of 0cm (in co ntact) betwee nth era diat orand
yo ur body .This transm itter mus tno tbe co-lo ca‐
te dor oper ating incon junc tion withan yot her
ant enna ortransmitt er.
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (Mod el:D-WMI20 15A): this de vice complies
wit hPa rt18 oftheFCC Rules." The
name andaddr essofthere sponsible party
is:
Continent alAu tomo tiveSy stems USInc.
24 00 Executiv eHill sDr ive
Au bur nHills, MI483 26-298 0
Un ited States ofAm erica Diagn
ostics connect ion
The diagn ostic scon nectionis ate ch nica lint er‐
fa ce intheve hicle. Itis used, forex am ple, within
th escope ofrepair andmaint enanc ewo rkor for
re adin gout vehicle databy aspec ialistwo rk‐
shop. Diagnos ticdevices should ther efor eonl y
be con nect edbyaqu alif ied spec ialistwo rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect devic es tothediagnos tics
con nect ionoftheve hicle, thefunc tion of
ve hicle systems andoper ating safetyma ybe
im pair ed. Gen
eral no tes 25

If
yo uuse services, suchas repair services and
maint enanc ewo rk,st or ed oper ational dataas
we llas theve hicle identif ication number canbe
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manuf acturersor third par ties ,suc has
br eakdo wnservice s.The same istrue inthe
case ofwa rrant yclaim sand qualit yassur ance
meas ures.
In gener al,th ere ad out isper form ed via the
leg allypr escr ibed portfo rth ediagnos ticscon‐
nect ionintheve hicle. Theoper ational datath at
ar ere ad out documen tte ch nica lst at es ofthe
ve hicle orofindividua lcom ponent sand assis tin
th ediagnosis ofmalfunct ions,compliance with
wa rrant yoblig ationsand qualit yim prove ment.
To that end ,th ese data,in par ticular information
about componen tloads, tech nica leve nts, mal‐
func tions and other faults maybe trans mitted
alon gwit hth eve hicle identif ication number to
th emanuf acturer.Fu rther mor e,themanuf ac‐
tur erissubject toproduct liability .Fo rth is rea‐
son themanuf actureralso uses operational data
fr om theve hicle, forex am ple, forre cal ls. The se da
ta can also be used toexamin eth ecus tom‐
er's warrant yand guar anteeclaim s.
Fa ult mem ories intheve hicle canberese tby a
ser vice outle tor atyour requ estas par tof repair
or maint enanc ewo rk.
Con venience andinfotainme ntfuncti ons
Yo ucan stor econ venie nce settings andindivid‐
ua lse ttings intheve hicle andchang eor rese t
th em atanytime.
Depen dingontheve hicle equipment, this
inc ludes thefo llo wing settings ,fo rex am ple:
R Seat andsteer ing wheel position s
R Suspension andclimat econ trol settings
R Individual settings, suchas interior lighting
Depen dingontheselect edequipment, youcan
im por tdata intove hicle infotainm entfunction s
yo urself .
De pen dingon theve hicle equipment, this
inc ludes thefo llo wing data,forex am ple:
R Mult imed iadat a,suc has music ,fi lms orpho‐
to sfo rpla yba ckinan integr ated multim edia
sy stem R
Address book datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
gr ated navig ation system
R Entere dna vig ation destinations
R Dat aabout theuse ofInt erne tser vices
These datafo rcon venie nce and infotainm ent
fun ction sma ybe save dlocally intheve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
connect edtotheve hicle, suchas asmar tphone,
USB flash drive or MP3 player.If yo uha ve
ent ered these datayo urself ,yo ucan deletethem
at anytime.
This datais tra nsmit tedfrom theve hicle tothird
par ties onlyat your requ est.This applies, inpar‐
ticular ,when youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed.
Smar tphone integratio n(e .g. Android Au toor
App leCar Play)
If yo ur vehicle isaccor dinglyeq uipped, youcan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan then con trol them
by means ofthecon trol element sint egr ated in
th eve hicle. Imagesand audiofrom thesmar t‐
phone canbeoutput viathemultimedia system. Gener
alno tes 31

Pr
otectiv ecap acit yof theair bags Dep
endingontheacciden tsituation ,an airbag
ma ysupplement thepr otect ion offere dby acor ‐
re ctly fastened seatbelt. &
WARNIN GRisk ofinju ryor deat hdue to
an incorrect sea tpos ition
If yo ude viat efrom thecor rect sea tpos ition,
th eairbag cannotper form itsintended pro‐
te ctiv efuncti on.
Eac hve hicle occupant mustmak esur eof the
fo llo wing:
R Fasten seat belts correctl y.Pregnant
wo men mustta ke par ticular careto
ensur eth at thelap belt neverlie sacr oss
th eabdomen.
R Adoptth ecor rect sea tpos ition and keep
as faraw ay as poss iblefrom theairbags.
R Obser vethefo llo wing informatio n. #
Alw aysmak esur eth at ther ear eno
objec tsbetween theairbag andvehicle
occupant. To
avo idtherisk sre sulting from thedeplo yment
of an airbag, eachve hicle occupant must
obser vethefo llo wing informatio nin par ticular :
R Beforest ar tin gyo ur jour ne y,adjus tyo ur seat
co rrect ly;th edr iver's seat andfront
passeng erseat should bemo vedas farbac k
as possi ble.
When doingso,alwaysobser vetheinf orma‐
tion onthecor rect driver's seatpos ition
(/ page 90).
R Only holdthesteer ing wheel bythesteer ing
wheel rim. This allows theairbag tobe fully
deplo yed.
R Alw ayslean agains tth eseat backres twhen
th eve hicle isin mo tion. Donotlean forw ards
or agains tth edoor orside windo w.Youma y
ot her wise beinthedeplo yment area ofthe
airbag s.
R The occupant smus talw ayske ep their feet
on thefloor .Do notput your feet on the
coc kpit, forex am ple. Your feet ma yot her‐
wise beinthedeplo yment area oftheairbag.
R Ifch ildr enaretra veling intheve hicle,
obser vetheadditional notes(/ page51 ). R
Alw aysst or eand secur eobject scor rectl y.
Objects intheve hicle interior maypr eve ntan
ai rba gfrom func tioning correctly .Eac hve hicle
occupant mustalw aysmak esur eof thefo llo w‐
ing inpar ticular :
R Ther ear eno people, animals orobje cts
be tween theve hicle occupants andanair‐
bag.
R Ther ear eno object sbe tween theseat, door
and door pillar (B-pillar).
R Ther ear eno har dobjec ts,e.g. coat hangers,
hanging onthegr ab handles orcoat hooks.
R Ther ear eno accessor ypar ts,suc has mobile
na vig ation devices, mobile phones orcup
holder s,wit hin thedeplo yment area ofan air‐
bag, e.g.onthecoc kpit, onthedoor ,on the
side windo wor on theside trim.
In addition, nocon nect ingcables, tensi oni ng
st ra ps orretainin gst ra ps mus tbe routed or
att ached totheve hicle within thedeplo y‐
ment area ofan airbag. Alwayscom plywith
th eaccessor ymanuf acturer'sinstallation
ins truct ions and, inpar ticular ,th eno teson
suit able places forins tallation . Occ
upant safety 43

#
Remo vetheemer gency key(/ pag e67 ). #
Press release knob 2 down fullyand slide
co ver1 inthedir ect ion ofthear row . #
Foldout cover1 inthedir ect ion ofthe
ar row and remo ve. #
Remo vebatt erycom partmen t3 and take
out thedisc hargedbatt ery. #
Inser tth ene wbatt eryint obatt erycom part‐
ment 3.Obser vethepositiv epole marking
in thebatt erycom partmen tand onthebat‐
te ry when doingth is. #
Push inbatt erycom partment 3. #
Re-att achco ver1 and push ituntil it
eng ages. Pr
obl ems with theSm artK ey Yo
ucan nolon gerlo ck orunloc kth eve hicl e
Po ssible causes:
R The Smar tKey batt eryis we ak ordisc harged.
R The Smar tKey isfaulty . #
Chec kth ebatt eryusing theindicat orlam p
(/ page65). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page67 ). #
Useth eemer gency keyto loc kor unloc k
(/ page71 ). #
Have theSmar tKey checkedat aqu alif ied
spec ialistwo rkshop.
Ther eis int erfere nce from apo we rful radio
sig nal source
The keyfun ction isim pair edby,fo rex am ple:
R Highvo ltag epo we rlines
R Mobi lephones R
Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis asuf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce.
Yo uha ve los ta Sma rtKe y #
Have theSmar tKey deactiv ated ataqu alif ied
spec ialistwo rkshop. #
Ifnecessar y,ha ve themec hanical lock
re placed aswell. 68
Openingand closing

#
Tounlo cktheve hicl e:touc hth einner sur‐
fa ce ofthedoor handle. #
Toloc kth eve hicl e:touc hsen sor surface
1 or2. #
Convenience closing:touc hre cess edsen‐
sor surface 2untilth eclosing process has
been completed.
% Further information oncon venie nce closing
(/ page 80) . If
yo uopen theta ilg atefrom outs ide,itis aut o‐
matic allyunloc ked. Pr
oblems withKEYLE SS-GO Yo
ucan nolon gerlo ck orunloc kth eve hicl e
using KEYLESS-GO .
Po ssible causes:
R The Smar tKey functions have been deactiv a‐
te d.
R The Smar tKey batt eryis we ak ordisc harged.
R The Smar tKey isfaulty . #
Activateth eke yfun ction s(/ page66). #
Chec kth ebatt eryusing theindicat orlam p
(/ page65). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page67 ). #
Useth eemer gency keyto loc kor unloc k
(/ page71 ). #
Have theve hicle andSmar tKey checkedat a
qu alif ied spec ialistwo rkshop. Ther
eis int erfere nce from apo we rful radio
sig nal source
The KEYLESS-G Ofuncti onisim pa ired by,fo r
ex am ple:
R Highvo ltag epo we rlines
R Mobi lephones
R Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis asuf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce. Ac
tiv atin g/deac tivatin gthe automati clo ck ‐
ing featur e The
vehicle isloc kedaut omatic allywhen the
ignit ionisswitc hedonand thewheels aretur n‐
ing faster than walkin gpace. 70
Openingand closing

#
Tocall up:pr ess orbrief lyhold prese tposi‐
tion button0037, TorU.
Af terre leasing thebutt on,allsystems are
mo vedint oth estor ed position. St
ow agear eas No
teson loading theve hicl e &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Exhaus t
ga ses can entertheve hicle interior ifth eta il‐
ga te isopen when theengine isrunning ,
esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine before
opening theta ilg ate. #
Neverdr ive wit hth eta ilg ateopen . &
WARNIN GRisk ofinju ryfrom unsecu red
it ems intheve hicle
If object s,lugg ageor loads areno tsecur ed
or notsecur edsuf ficie ntly,they cou ldslip, tip
ove ror be throw nar ou nd and ther eb yhit
ve hicle occupants.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around . #
Beforeth ejour ney,secur eobjects, lug‐
ga ge orloads agains tslipping ortipping
ove r. &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonerecep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orabr uptch ang esin
dir ect ion. #
Alw aysst or eobject ssuc hth at they
canno tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Stow and secureobj ect sth at arehea vy,
har d,poin ted, shar p-edg ed,fragile or
to olar ge inthecar gocom partmen t. &
WARNIN G‑Ri sk ofacci dent orinju ry
when usingthecup holder whilethe
ve hicle ismo ving
The cup holder cannotsecur econt ainer s
while theve hicle ismo ving.
If yo uuse acup hold erwhile theve hicle is
mo ving, thecon tainer maybe flung aroun d
and liquids maybe spill ed.The vehicle occu‐
pants maycome intocont actwithth eliq uid
and ifit is ho t,th ey cou ldbe scal ded.Yo u 10
8
Sea tsand stow ing

ar
oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonerecep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orabr uptch ang esin
dir ect ion. #
Alw aysst or eobject ssuc hth at they
canno tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Stow and secureobj ect sth at arehea vy,
har d,poin ted, shar p-edg ed,fragile or
to olar ge inthecar gocom partmen t. Obser
vetheno teson loadi ngtheve hicle. #
Foldup thetie-do wneyes. #
Hook parcel net1 intoth efront and rear
tie -do wn eyes. EAS
Y-PA CK load- secur ingkit No
teson theEAS Y-PA CK load- secur ingkit
The EASY-PAC Kloa d-secur ingkitallows youto
use your car gocomp artm ent fora va riet yof pur‐
pos es.The comp onent sar elocat edinthestow ‐
ag espac eunde rth ecar gocom partmen tfloor . 1
Bag cont aining thebr ac kets and lugg age
hol der
2 Telesco picrod 11
8
Sea tsand stow ing