2021 MERCEDES-BENZ E-CLASS SALOON airbag

This data is used
bythe mobile phone toimpr ove
th e accuracy of the navigation (e.g. for continua-
tion in a tunnel). Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em Inf
Inf
or
ormation on t
mation on t he Mer
he Mercedes-Benz emerg
cedes-Benz emerg ency
ency
call syst
call syst em
em The Mercedes-Benz emer
gency call system only
functions in areas where mobile phone co verage
is available from there leva nt cont ract partne r.
Insu1cient network co verage from there leva nt
cont ract partner may result in an emer gency call
not being transmitted.
The vehicle must be switched on before an auto-
matic emer gency call can be made.
% The Mercedes-Benz eme rgency call system is
activated at thefa ctor y.Using the Mercedes-
Benz emer gency call system is free of charge. Ov Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call
syst
syst em
em The Mercedes-Benz emer
gency call system can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. It helps locate an acci-
dent site in places that are di1cult toaccess.
The emer gency call can be made automatically
(/ page 347) or manual ly (/ page 348). Only
make emer gency calls if you or others are in need
of rescue. Do not make an emer gency call in the
ev ent of a breakdown or a similar situation.
Yo u can /nd more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/extra/ecall/
Messag Messag es on t
es on the displ ay
he displ ay
The following message s appear inthe displa y:
R SOS NOT READY :th eve hicle is not switched
on or the emer gency call system is malfunc-
tioning . This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted. The display only
refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on.
R 0053: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-Benz
emer gency call system (e.g. a fault with the
speaker, microphone, airbag, SOS button), a
cor responding message appears on the dis-
play in the inst rument clus ter. T T
r
r igg
igg er
ering an aut
ing an aut omatic Mer
omatic Mer cedes‑Benz emer-
cedes‑Benz emer-
g
g ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d. MBUX multimedia system
347
347

The Mercedes‑Benz eme
rgency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished. It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T T
r
rigg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: press and hold the SOS button for
at least one second (/ page 338). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice 348
348
MBUX multimedia system

N
N
o
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: Seat belts
Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel 372
372
Maintenance and care

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions
0075
Left windowbag malfunc-
tion Consult work-
shop (examp le) *T
he cor responding restraint system is malfunctioning (/ page 44). &
W WARNING
ARNING Risk of injury or fatal injury due toa malfunction in the windowbag
The windowbag might be triggered unintentionally or might not be triggered at all in theev ent of an accident. #
Have the windowbag checked and repaired immediately at a quali/ed specialist workshop. Front-passenger airbag dis-
abled See Owner's Manual
*T
he front passen ger airbag has been disabled even though an adult or a person of adult build is on the front passenger
seat. If additional forc es are applied tothe seat, thewe ight the system de tects may be too lo w. &
W WARNI NG
ARNI NG‑ Risk of injury or evenfata l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theev ent of an accident and cannot per form its
intended pr otective function.
A person in the front passenger seat could then, forex ample, come into contact with theve hicle interior, especially
if th e person is sitting too close tothe dashboard. #
Beawa reofthe status of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Make sure that no objects are trapped under the front passenger seat. #
Check the status of automatic front passenger airbag actuation (/ page 54).#
If necessar y,consult a quali/ed specialist workshop immediatel y.436
436
Display message
s andwarning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences and0050
0050Solutions
Solutions
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passen ger airbag will be enabled while theve hicle is in motion in thefo llowing situations:
R even when a child, a small adult or an object weighing less than the system weight thre shold is located on the front
passenger seat
R even when the front passenger seat is not occupied
The system may de tect objects or forc es that are adding tothewe ight applied tothe seat. &
W WARNING
ARNING Risk of injury or death when using a child restraint system while the front passenger airbag is ena-
bled
If yo u secure a child in a child restraint system on the front passenger seat and the front passenger airbag is ena-
bled, the front passenger airbag can deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Ensure, bo thbefore and during the journe y,that the status of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restraint on a seat pro tected byan ACTIVE AIRBAG in front of it, DEATH or
SERIOUS INJURY tothe CHILD can occur. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Make sure that no objects are trapped under the front passenger seat. #
Check the status of automatic front passenger airbag actuation (/ page 54).#
If necessar y,consult a quali/ed specialist workshop immediatel y. Display messages and
warning/indicator lamps
437
437

Air v
Air v
ents
ents
see Air vents
Air
Air -conditioning syst
-conditioning syst em
em
see Climate cont rol
Air
Air -r
-recir
ecir culation mode
culation mode................................. .153
Air
Air -w
-wat
ater duct
er duct
Ke eping free.......................................... 367
Airbag
Airbag Activation................................................ 44
Au tomatic co-driver airbag shuto............ .53
Fr ont airbag (driver, front passenger)........ 50
Installation locations................................ 50
Knee airbag............................................. 50
Overview.................................................. 50
PA SSENGER AIR BAG indicator la mps...... 54
Pr otection................................................ 51
Re duced pr otection.................................. 52
Side airbag.............................................. 50
Wi ndow airbag......................................... 50
Air0 ow
Air0ow
Setting................................................... 150
Alar Alar m syst
m syst em
em
see ATA (anti-theT alarm system) All-wheel dr
All-wheel dr
ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .143
Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 77
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 81
Immobiliser.............................................. 99
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem
ASS YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 360
Displaying the service due dat e.............. 359
Fu nction/no tes...................................... 359
Re gular maintenance work..................... 359
Special service requ irements................. 359
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm........................... 100
Fu nction................................................ 100
Interior pr otection function.....................1 01
Priming/deactivating interior pr otec-
tion........................................................ 102
Priming/deactivating tow- awa y pro-
te ction................................................... 101
To w- awa y protection function................. 100
A
A TTENTION ASSIST TTENTION ASSIST
Function................................................ 223
Setting.................................................. .224
System limitations.................................. 223 518
518
Index

A
A
tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 53
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 135
A
A ut
ut omatic engine st
omatic engine st art
art
see ECO start/stop function
A
A ut
ut omatic engine st
omatic engine st op
op
see ECO start/stop function
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGER AIR BAG indicator la mps...... 54
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 149
A
A ut
ut omatic seat adjus
omatic seat adjustment tment
Setting................................................... 110
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
DIRECT SELECT le ver............................. 186
Drive prog ram displa y............................ 184
Drive prog rams...................................... 183 DY
NAMIC SELECT switch....................... 183
Engaging drive position.......................... 188
Engaging reve rsege ar............................ 187
Kickdown............................................... 189
Manual gear changing........................... .188
Selecting park position........................... 187
St eering wheel gearshiT paddles............ 188
Tr ansmission position displ ay................. 186
Tr ansmission position s........................... 186
Axle load
Axle load
Perm issible............................................ 415
Tr ailer operatio n.................................... .432 B B
Bad w
Bad w eat
eather light
her light ......................................... 138
Ball neck
Ball neck Extending/r etra cting............................. .273
Extending/r etra cting (MBUX multime-
dia system)............................................ 275
B
B AS (Br
AS (Br ak
ake Assis
e Assis t Syst
t System)
em)........................... 218
Batt
Batt ery
ery
Re mo tecont rol (stationary heater)......... 161
Batt
Batt ery
ery
see High-voltage battery Batt
Batt
er
ery (high-v
y (high-v olt
oltag
age on-boar
e on-boar d electr
d electrical
ical
syst
syst em)
em)
see High-voltage battery
Batt
Batt er
ery (ke
y (ke y)
y)
Re placing................................................. 80
Batt
Batt er
ery (v
y (v ehicle)
ehicle)
Charging (Remo teOnline)..................... .169
No tes..................................................... 381
No tes (starting assis tance and charg-
ing)........................................................ 383
Batt
Batt er
ery oper
y oper ation
ation......................................... 164
Belt
Belt see Seat belt
Bicy
Bicy cle r
cle r ack
ack
Load capacit y........................................ 431
Tr ailer operatio n.................................... .278
Blind Spo
Blind Spo t Assist
t Assist
Ac tivating/deactivating.......................... 247
Fu nction................................................ 245
System limi tations.................................. 245
Blow
Blow er
er
see Clima tecont rol Index
519
519

EAS
Y-PA CK bo otbox.............................. 372
Exterior lighting...................................... 370
Head-up display..................................... 372
High-pressure cleaner............................ 368
Pa int...................................................... 368
Plastic trim............................................3 72
Re alwo od/trim elements..................... .372
Re versing camera..................................3 70
Ro of lining............................................. 372
Seat belt................................................ 372
Seat co ver............................................. 372
Sensors................................................. 370
St eering wheel....................................... 372
Ta ilpipes................................................ 370
Tr ailer hitc h............................................ 370
Ve hicle soc ketfo rth e high-voltage
battery................................................... 370
Wa shing byhand.................................... 368
Wheels/rims.......................................... 370
Wi ndo ws................................................ 370
Wi per blades.......................................... 370
Car
Car pe pet (Car
t (Car e)
e)............................................... 372
Changing g
Changing g ears
ears
Manually................................................ 188
Changing hub caps
Changing hub caps ....................................... 405 Char
Char
ging
ging
Char geleve l displa y............................... 208
Charg ing cable control panel.................. 201
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 207
Indica tor lamps on vehicle soc ket........... 202
No tes - charging station (mode 3)......... .199
No tes - mains soc ket (Mode 2)............... 198
No tes - wallbox (mode 3)........................ 199
No tes on charging the high-voltage
battery................................................... 196
No tes on wireless chargin g.................... 130
On-boa rdelectrical system battery
(12 V).................................................... 385
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 200
St arting thech arging process................. 204
St ow ing thech arging cable.................... 196
USB port............................................... .130
Ve hicle soc ket........................................ 202
Char Char ging cable ging cable
Control panel......................................... 201
St ow ing................................................. 196
Char
Char ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery
St arting thech arging process................. 204 Chassis
Chassis
Damping characteristics........................ .250
DY NAMIC BODY CONTROL.................... 250
Chassis lev
Chassis lev el (AIR BOD
el (AIR BOD Y C
Y CONTR
ONTR OL)
OL)
Settin g................................................... 251
Child safe
Child safe ty lock
ty lock
Re ar door................................................ .75
Re ar side wind ows................................... 77
Child seat
Child seat
Appr oval catego ries.................................63
At tach ing (no tes)..................................... .62
Basic instructions.................................... 58
Fr ont passenger seat (no tes).................... 73
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .73
ISOFIX/i-Size (/tting).............................. .66
No tes on risks and danger s...................... 59
Re commendations forch ild restraint
systems................................................... 61
Seats suitable for belt-secured child
re straint systems..................................... 70
Seats suitable for i‑Size child restraint
systems................................................... 66
Seats suitable for ISOFIX child
re straint systems..................................... 65 Index
521 521