2021 MERCEDES-BENZ E-CLASS SALOON maintenance

Opening t
Opening t
he bonnet
he bonnet #
Torelease the bonnet, pull on handle 1. #
Push handle 1ofthe bonnet catch upwards
and liT the bonnet until it opens automaticall y.
Closing t
Closing t he bonnet
he bonnet #
Lowe rth e bonnet toa height of around 20 cm
and then allow it tofall, applying a little force
as you let it go. #
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little more
fo rc e until it engages cor rectl y. Engine oil
Engine oil
Chec
Chec
king t
king t he engine oil lev
he engine oil lev el using t
el using the oil dips
he oil dips tick
tick &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. R
R
eq
eq uir
uir ements:
ements:
R The engine has an oil dipstic k.If not, the
engine oil le vel can be checked only with the
on-board computer (/ page 363) .
Depending on the engine, the oil dipstick may be
installed in the engine compartment in di.erent
locations. 362
362
Maintenance and care

#
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level turn on ignition #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
le ve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level System currently unavail. #
Close the bonnet.
T
T opping up engine oil
opping up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
N NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. 364
364
Maintenance and care

#
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 362). Chec
Chec
king t
king t he coolant lev
he coolant lev el
el &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
WARNING
ARNING Risk of scalding from hot cool-
ant
If yo u open the cap, you could be scalded. #
Let the mo tor cool down before opening
th e cap. #
When opening the cap, wear pr otective
glo ves and saf ety glasses. #
Open the cap slo wlytorelease pressure. #
Park theve hicle on a le vel sur face. #
Check the coolant temp erature display in the
inst rument cluster.
The coolant temp erature must be below 70°C. #
Slowly turn cap 1anti-clockwise torelease
ove rpressure. #
Continue turning cap 1anti-clockwise and
re mo veit. Maintenance and care
365
365

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he v ehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation and heating is
switched o..
R The windsc reen wiper switch is in position 005A.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise the boot lid could
open unintentionall y.
R For car washes with a con veyor system: Maintenance and care
367
367

-
temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pr otected bya decorative foil aTer removing a
decorative foil. %
Have workor repairs todecorative foils car-
ri ed out at a quali/ed specialist workshop,
e.g. in a Mercedes-Benz Se rvice Centre. N
No
ot
tes on car
es on car e of car par
e of car par ts
ts &
W
WARNING
ARNING Risk of entrapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch o. the windscreen wipers
and theve hicle before cleaning the wind-
screen or wiper blades. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could burn
yo urself. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. #
Allow vehicle parts tocool down before
to uching them. To
avo id damage totheve hicle, obser vethe no tes
on cleaning and care of thefo llowing vehicle
parts:
Wheels and r Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaners.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. This could damage wheel
bolts and brake components.
R Toavo id cor rosion of the brake disks and
brakepads, drive theve hicle for a few minu tes
aTer cleaning before parking it. The brake
disks and brakepads warm up and dry out.
W W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz. 370 370
Maintenance and care

R
Do not use dry clo ths or abrasive or sol vent-
based cleaning agents toclean the inside of
windo ws.
% ATer changing the wiper blades or treating
th eve hicle with wax, clean the windscreen
th oroughly with cleaning agents recommen-
ded for Mercedes-Benz. Failure toobser vethe
application instructions may result in damage,
smear mar ksor dazzling spots.
% Remo veextern al fogging or dirt on the wind-
screen in front of the multifunction camera.
Otherwise, driving systems and driving saf ety
systems may be impaired or not available
(/ page 216).
W
W iper blades
iper blades
R Movethe wiper arms into there placement
position (/ page 144).
R With th e wiper arms folded out, clean the
wiper blades with a damp clo th.
% Make sure that the wiper blades are coated.
The coating can lea veresidues on a clo th. Do
not rubth e wiper blades excessively or clean
th em too oTen. Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, e.g. car sha mpoo.
R Only use cleaning agents or cleaning clo ths
th at are suitable for plastic lenses.
V
V ehicle soc ke
ehicle soc ket (high-v
t (high-v olt
oltag
age batt
e batt er
ery)
y)
R Use clean water and a soT clo thtoclean the
ve hicle soc ket.
R Do not use high-pressure cleaners or cleaning
agents, such as soap.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 216).
R When using a high-pressure cleaner, main tain
a minimum distance of 30 cm.
Rev
Rev er
ersing camer
sing camer a and 360° Camera
a and 360° Camera
R Toopen there ar camera co ver,switch on the
ve hicle.
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.T
T
ailpipes
ailpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aTer washing theve hicle.
R Do not use acidic cleaning agents.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator manual.
R Do not clean the ball neck with a high-pres-
sure cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-torsional cou-
pling, obser vethe manufacturer's operator
manual. Maintenance and care
371
371

N
N
o
ot
tes on car
es on car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. To
avo id damage totheve hicle, obser vethefo l-
lowing no tes on cleaning and care: Seat belts
Seat belts
R Clean with luk ewarmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel 372
372
Maintenance and care

cleane
r;neither should you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov her seat covers
ers
R Clean with a damp clo thand then wipe with a
dry clo th. R
Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Regular cleaning and care ofthe leather
re duces soiling, wear mar ksand ageing dam-
age and thus signi/cant lyex tends its life
span. Clo thing that can lea vestains, e.g.
jeans, can le ave discolouration on the leather.
DIN
DINAMIC AMIC A seat cov
A seat cov ers
ers
R Clean with a damp clo th.
R Do not use a micro/bre clo th.
Imit
Imit ation leat
ation leat her seat cov
her seat cov ers
ers
R Clean with a damp clo thand 1% soapy water.
R Do not use a micro/bre clo th.
F
F abr
abr ic seat cov
ic seat cov ers
ers
R Clean with a damp micro/bre clo thand 1%
soapy water and allow todry.
EASY
EASY -PAC
-P AC K boo
K boo t box
t box
R Clean wi tha damp clo th. R
Do not use any alcohol-based thinners, petrol
or abrasive cleaning agents. Maintenance and care
373
373