2021 MERCEDES-BENZ E-CLASS SALOON automatic transmission

A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the HOLD function
he HOLD function &
W
WARNING
ARNING Risk of an accident due tothe
HOLD function being active when you
lea vetheve hicle
If th eve hicle is only braked with the HOLD
function it could, in thefo llowing situations,
ro llawa y:
R Ifth ere is a malfunction in the system or in
th e po wer suppl y.
R Ifth e HOLD function is deactivated by
depressing the accelerator pedal or brake
pedal, e.g. byave hicle occupant. #
Always secure theve hicle against rolling
awa y before you lea veit. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is stationar y.
R The driver's door is closed or the seat belt on
th e driver's side is fastened.
R The vehicle has been star ted or has been
automatically switched o. bythe ECO start/
stop function. R
The vehicle has been star ted.
R The electric parking brake is released.
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The transmission is in position 005B,005Eor005C.
A
A ctiv
ctiv ating t
ating t he HOLD function
he HOLD function #
Depress the brake pedal, and aTer a short
time quickly depress fur ther until the00D9
display appears in the Instrument Displa y. #
Release the brake pedal.
Deactiv
Deactiv ating t
ating the HOLD function
he HOLD function #
Depress the accelerator pedal topull away.
or #
Depress the brake pedal until the00D9 display
disappears from the Instrument Displa y.
The HOLD function is deactivated in thefo llowing
situations:
R Active Distance Assist DISTRONIC is acti va-
te d.
R The transmission is shiTed toposition 005D. R
The vehicle is secured with the electric par k-
ing brake.
In thefo llowing situations, theve hicle is held by
transmission position 005Dand/or bythe electric
parking brake:
R The seat belt is unfastened and the driver's
door is opened.
R The vehicle is switched o..
R There is a system malfunction.
R The po wer supply is insu1cient. F F
unction of Hill St
unction of Hill Star
art Assist
t Assist Hill
Start Assist holds theve hicle for a short time
when pulling away on a hill under thefo llowing
conditions:
R The transmission is in position 005Bor005E.
R The electric parking brake is released.
This gives you enough time tomo veyour foot
from the brake pedal tothe accelerator pedal and
depress it before theve hicle begins torollawa y. 222
222
Driving and parking

#
Be prepa redto brake or swer veas nec-
essar y,prov ided the tra1c situation per-
mits and that it is safe totake evasive
action. Drive
Away Assist is only an aid. It is not a substi-
tute foryo ur attention tothe sur roundings. The
re sponsibility for safe manoeuvring and parking
re mains with you. Make sure that no persons, ani-
mals or objects etc. are in the manoeuvring
ra nge.
A risk of collision may occur in thefo llowing situa-
tions, forex ample:
R Ifth e accelerator and brake pedals are inter-
ch anged.
R If an inco rrect transmission position is
engaged.
Drive Away Assist is active under thefo llowing
conditions:
R IfPa rking Assist PARKTRONIC is activated.
R Ifyo u shiT the transmission position to005E or
005B when theve hicle is stationar y. R
Ifth e de tected obs tacle is less than appr ox.
1.0 m away.
R Ifth e manoeuvring assistance function is acti-
va ted in the multimedia system.
Syst
Syst em limits
em limits
The per form ance of Drive AwayAssist is limited
on inclines.
When driving with a trailer, Drive AwayAssist is
not available.
% Also obser vethe system limits of Parking
Assist PARKTRONIC (/ page 260).
F
F unction of Cr unction of Cr oss
ossTr
Tra1c
a1c Alert
Alert
% Cross Tra1c Ale rtis only available forve hicles
with Blind Spot Assist or Active Blind Spot
Assist.
Cross Tra1c Ale rtcan warndrivers of any cross-
ing tra1c when reve rsing and manoeuvring out of
a parking space. The radar sensors in the bumper
also monitor the area adjacent totheve hicle. If a
critical situation is de tected, theL symbol
appears in the media display and theve hicle can
be braked automaticall y. If
th era dar sensors are obstructed byvehicles or
ot her objects, de tection is not possible.
Depending on the countr y,Cross Tra1c Ale rtcan
be deactivated or activated in theManoeuvring
assistance menu (/page 270).
% Also obser vethe inst ructions on Blind Spot
Assist and Active Blind Spot Assist
(/ page 245).
Syst
Syst em limits
em limits
Cross Tra1c Ale rtis not available on inclines.
Cross Tra1c Ale rtis not available when driving
with a trailer.
Manoeuvr Manoeuvr ing br
ing brak
ake function
e function
The manoeuvring brake function can pr event colli-
sions with pedestrians when theve hicle is reve rs-
ing at slow speeds. If there ve rsing camera
de tects a person in theve hicle path, theve hicle
can be braked toa standstill.
The manoeuvring brake function can inter vene
under thefo llowing conditions:
R The vehicle is reve rsing at a speed slo werth an
10 km/h. Driving and parking
269
269

The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: The
following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect 336
336
MBUX multimedia system

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select LateraTerthe service message
appears, the message is hidden and reap-
pears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 338).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and a smoo thservice.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transmission
only occurs if the cor responding Mercedes
me connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
341
341

parts while
the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running.
R Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean over the batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. R
V
V ehicles wit ehicles wit h a pe
h a petr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position 005D.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect positive contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays Breakd
own assistance
385
385

*
N
NO
OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Obser
vethe information on towing and transport-
ing theve hicle in theve hicle Owner's Manual. P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, if the steering wheel is
/xed in the centre position
with a steering wheel loc k.In
thefo llowing situations, only transporting the
ve hicle is permitted:
R the display is not working
or R
thev Towing not permitted See Owner's
Manual display message appears
Ex
Ex cep
cep tion:
tion: ifth eve hicle is located in a danger
zone, it can be reco vered from the danger zone
despite the display message or the display not
wo rking.
It must not be towe d fur ther than 50 m with bo th
axles on thegr ound. A towing speed of 10 km/h
must not be exceeded. Be yond these limits, only
transporting is permitted. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 387). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cannot be star ted
R the electric parking brake cannot be released
or applied R
v
v ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission cann otbe shiTed to
position 005Cor005D
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
automatic transmission cann otbe shiTed to
position 005Cor if the display does not show
anything, transport theve hicle (/ page 390).
A towing vehicle with liTing equipment is
re qu ired forve hicle transpor tation.
* NO
NOTE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. 388
388
Breakdown assistance

&
W
W ARNI NG
ARNI NGRisk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 415). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the automatic transmission otherwise
automatically shiTs toposition 005D. #
Fitth eto wing eye (/ page 391). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 84). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 242). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005C. #
Release the electric parking brake. &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. Breakd
own assistance
389
389

*
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt Hybr
Hybr
id v
id vehicles:
ehicles: transpor tation of vehicles should
only be car ried out byprofessional reco very com-
panies. #
Obser vethe no tes on towing away
( / page 388). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005C.
% V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi- tion
005Dintheev ent of damage tothe electri-
cal system. ToshiT to005C , pr ovide the on-
board electrical system with po wer
( / page 385). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition 005D. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. #
Do not exceed the maximum permissible
speed of 60 km/h when transporting. *
N
NOOTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. 390
390
Breakdown assistance