2021 MERCEDES-BENZ E-CLASS SALOON ESP

Se
Se
tting LIN
tting LINGUA GUATR
TRONIC (multimedia syst
ONIC (multimedia syst em)
em)R R
eq eq uir
uir ements:
ements:
R F
For online v
or online v oice contr
oice control:ol:your vehicle is con-
nected with your Mercedes me user account .
R There is an Internet connection .
R F
For online use of cont
or online use of cont acts:
acts:online voice con-
trol is activated.
Multimedia system: 4 © 5
Settings 5
System
5 Voice assistant
Switc
Switc hing v
hing v oice activ
oice activ ation of LIN
ation of LIN GUA
GUATR
TRONIC on
ONIC on
or
or o.
o. #
Select Voice activation "Hi Mercedes".
Depending on the pr evious status, the func-
tion is activated or deactivated.
When the function is active, the "Hi Mercedes"
vo ice command can activate the dialogue.
A
A ctiv
ctiv ating or deactiv
ating or deactiv ating online v
ating online voice contr
oice control
ol #
Activate Online recognition.
% Online voice control is activated at thefa c-
to ry. #
Select Online recognition subscription .
Yo u will be connected with the Mercedes me
Po rtal. #
Activate online voice control in the Mercedes
me Portal.
A
A ctiv
ctiv ating cont
ating cont acts f
acts for online use
or online use #
Select Contact upload for online recognition.
When the function is active, contacts will be
fo und more easily and accurately using voice
input. The quality of the enunciation of con-
ta ct names bythe system will also be
impr oved.
Switc
Switc hing on v
hing on v oice int
oice interr
errup
uption
tion #
Select Voice barge-in .
If th e function is active, a command can be
interjected during voice output of the system. Using LIN
Using LIN
GUA
GUATR
TRONIC
ONIC e.ectiv
e.ectiv ely
ely LIN
LIN
GUA
GUA TR
TRONIC audible help functions
ONIC audible help functions Using
the cor responding voice commands you
re ceive thefo llowing information and assistance
in thefo llowing cases:
R F
For op
or op timum oper
timum oper ation:
ation:call up the Digital
Owner's Manual with "Open the operating
instructions for LINGUATRONIC for me", for
ex ample. The full extent of the Digital Owner's
Manual is available when theve hicle is station-
ar y.
R Curr
Curr ent application:
ent application: onthe multifunction
steering wheel, press the£ rock er switch
up and say the"Help" voice command. Yo u
will receive suggestions and information about
operation of LINGU ATRO NIC forth e cur rent
application.
R Continued dialogue:
Continued dialogue: saythe"Help" voice com-
mand during a voice dialogue. Forev ery step
of the dialogue youre ceive matching informa-
tion.
R Speci/c
Speci/c function:
function: call upthevo ice command
fo rth e desired function, e.g. with "Hello 292
292
LINGU
ATRO NIC

V
V
oice command
oice command Colloq
Colloquialex
uial exam
am ple F
ple Function
unction
E-mail to I would like to write an e-mail to
"John Smith, private" with the fol-
lowing text: "Running late". Wr
ites an email tothe person mentioned. The content of thete xt can be
spoken immediately if online voice control has been activated.
Forward e-mail to I would like you to forward this e-
mail to "John Smith" Fo
rw ards the selected or open e-mail.
Read out new e-mails I would like you to read out the
new email Re
ads out the new e-mails. Ov Ov
er
ervie
vie w of v
w of v ehicle v
ehicle v oice commands
oice commands Yo
u can use theve hicle voice commands to
directly call up the cor responding menus forthe
ve hicle settings and operate vehicle functions.
The following list o.ers just a small selection of th
e possible vehicle voice commands. You will
re ceive additional suggestions if you say "Help
for vehicle settings" or"Help for vehicle func-
tions".
% If no seat or side is mentioned for commands
th at relate toa seat or side of vehicle then all actions are car
ried out automatically forthe
driver's seat.
% The functions that can be operated depend
on theve hicle equipment. LINGU
ATRO NIC
307 307

%
The equipment with touchpad and controller
is not available in all countries. #
Perform the operation according tothe equip-
ment.
Operating theto uchpad (e xamples):
R Toselect a menu option, swipe and press.
R If handwriting recognition is active, write a
ch aracter on theto uchpad.
R Swipe down or up with two /n gers.
The No ti/cations Cent reis opened or closed.
R Movetwo /n gers apart or toget her on the
map.
The map scale is increased or decreased.
Operating the controller
R Turn 3 anti-clockwise or clockwise.
R Slide 1 leT orright.
R Slide 4 up or down.
R Slide 2 diagonal ly.
R Press 7brie0y or press and hold. Calling up applications using butt
Calling up applications using butt ons ons 1
002B button calls up thete lephone
2 z button calls up navigation
3 | button calls up radio or media
4 y button calls up vehicle functions
5 ß button
Press brie0 y:calls up favo urites
Press and hold: adds a favo urite or creates a
new theme #
Alternativel y,tap© ontheto uchscreen. #
Call up the application (/ page 313). F
F
unctions of LIN
unctions of LIN GUA
GUATR
TRONIC
ONIC &
W
WARNING
ARNING Risk of distraction due toinfor-
mation systems and communications
equipment
If yo u operate information systems and com-
munications equipment integ rated in theve hi-
cle when driving, you could be distracted from
th e tra1c situation. This could also cause you
to lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle in accordance with the tra1c
conditions and operate the equipment
with theve hicle stationar y. Fo
ryo ur ow n sa fety, alw ays obser vethefo llowing
points when operating mobile communications
equipment and especially your voice control sys-
te m:
R Obser vethe legal requ irements forth e coun-
try in which you are driving. 316 316
MBUX multimedia system

P
P
ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N
NO OTE TE Before selecting the parking option The data is based on information provided
by
th ere specti veservice pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s tore y car park/parking area. #
Alwa ys obser vethe local Information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on 005Dinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum access height Maximum access height
The maximum access height sh ownby
th e parking service does not replace th
e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 330). N
No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Before using the dashcam Yo
u are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use of
th e dashcam can vary depending on the coun-
try in which the dashcam is operated. There-
fo re , obser vethe legal requ irements, in partic- MBUX multimedia system
333
333

This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select LateraTerthe service message
appears, the message is hidden and reap-
pears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 338).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message is shown. #
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww w.mercedes.me
T T r
ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and a smoo thservice.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transmission
only occurs if the cor responding Mercedes
me connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data MBUX multimedia system
341
341

%
Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto a USB port with theç
symbol on the multimedia system using a suitable
cable.
Apps for Smartphone Integ ration
R Apple CarPlay ® R
Android Auto
% For saf etyre asons, the /rst activation of
Smartphone Integ ration on the multimedia
system must be car ried out when theve hicle
is stationary and the parking brake is applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
Ov
Ov er ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 325).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the inst rument clus ter
R Drive type
The transfer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving sit-
uation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction 346 346
MBUX multimedia system

This data is used
bythe mobile phone toimpr ove
th e accuracy of the navigation (e.g. for continua-
tion in a tunnel). Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em Inf
Inf
or
ormation on t
mation on t he Mer
he Mercedes-Benz emerg
cedes-Benz emerg ency
ency
call syst
call syst em
em The Mercedes-Benz emer
gency call system only
functions in areas where mobile phone co verage
is available from there leva nt cont ract partne r.
Insu1cient network co verage from there leva nt
cont ract partner may result in an emer gency call
not being transmitted.
The vehicle must be switched on before an auto-
matic emer gency call can be made.
% The Mercedes-Benz eme rgency call system is
activated at thefa ctor y.Using the Mercedes-
Benz emer gency call system is free of charge. Ov Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call
syst
syst em
em The Mercedes-Benz emer
gency call system can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. It helps locate an acci-
dent site in places that are di1cult toaccess.
The emer gency call can be made automatically
(/ page 347) or manual ly (/ page 348). Only
make emer gency calls if you or others are in need
of rescue. Do not make an emer gency call in the
ev ent of a breakdown or a similar situation.
Yo u can /nd more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/extra/ecall/
Messag Messag es on t
es on the displ ay
he displ ay
The following message s appear inthe displa y:
R SOS NOT READY :th eve hicle is not switched
on or the emer gency call system is malfunc-
tioning . This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted. The display only
refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on.
R 0053: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the Mercedes-Benz
emer gency call system (e.g. a fault with the
speaker, microphone, airbag, SOS button), a
cor responding message appears on the dis-
play in the inst rument clus ter. T T
r
r igg
igg er
ering an aut
ing an aut omatic Mer
omatic Mer cedes‑Benz emer-
cedes‑Benz emer-
g
g ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d. MBUX multimedia system
347
347

The Mercedes‑Benz eme
rgency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished. It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T T
r
rigg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: press and hold the SOS button for
at least one second (/ page 338). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice 348
348
MBUX multimedia system