2021 MERCEDES-BENZ E CLASS tow

Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
cou ldbe dist ra cted from thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle. &
WARNIN GRisk ofinju rydue toobject s
being stowe dinco rrect ly
If objects intheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . MBUX
multimedia system 25
1

Obser
vetheadditional information onstow ing
mobile communic ationsde vice scor rectly:
R Loa ding theve hicle (/page10 6)
Blue tooth®
connect ion:
The men uvie wand theav ailable function sin the
te lephon emen uar ein par tdepen dentonthe
Blu etoo th®
pr ofile ofthecon nect edmobile
phone. Fullfunc tionality isonl yav ailable ifth e
mobil ephone supports both ofthefo llo wing
Blue tooth®
pr ofiles:
R PBAP (Phone BookAccess Profile)
- The cont acts onthemobile phoneare
sho wnautomaticall yon themultimedia
sy stem.
R MAP (Messag eAc cess Profile)
- The mob ile pho nemess agefuncti onscan
be used on themultimedia system.
Ir re spectiv eof this, Blue tooth®
audio function al‐
ity can byused withan ymob ileradio unit.
Fo rinf ormation onthera ng eof func tions ofthe
mobil era dio unit tobe con nected, see theman‐
uf actur er'soper ating instruction s. Ne
tworkco nn ectio n:
The follo wing cases canlead tothecall being
discon nectedwhile theve hicle isin mo tion:
R Youswit chintoatransm ission /recep tion
st atio n,inwhic hno com mun ication chann el
is free.
R The SIM car dused isno tcom patible withth e
ne tworkav ailable
R Amobi lephon ewit h"T winc ard" islogg ed
int oth ene tworkwit hth esecon dSIM cardat
th esame time
The multimedia system suppor tscalls inHD
Vo ice ®
forim prov ed speec hqu alit y.Arequ ire‐
men tfo rth is isthat themobile phoneandthe
mobil ephone networkpr ov ider oftheper son
yo uar ecalli ngsuppo rtHD Voice ®
.
Depe ndingon thequ alit yof thecon nect ion,the
vo ice qualit yma yfluct uate.
Fu rther information canbeobt ained from an
aut hor ized Mercedes-Ben zCent eror at:
https: //www .mercedes-benz .com/connect 252
MBUX multimedia system

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e263) ormanuall y(/ page26 4) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue. Onl
ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Mes sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon. R
The star terbatt eryis suf ficie ntly charge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. MBUX
multimed iasystem 263

Cleani
ngand care No
teson washing theve hicl ein acar wash &
WARNIN GRisk ofacci dent dueto
re duced braking effect afte rwa shing the
ve hicle
The braking effect isreduced afte rwa shing
th eve hicle. #
Afterth eve hicle hasbeen washed,
br ak ecar efully whilepaying attention to
th etraf fic condi tions untilth ebr aking
ef fect hasbee nful lyrestor ed. *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist To
avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff. R
The surround viewcam eraor there ar vie w
cam erais swit ched off.
R The side windo wsand slidin gsun roof are
com pletely clos ed.
R The blowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionall y.
R Forcar washes withacon veyo rsy stem: neu‐
tr al 005C iseng aged.
% Incar washes withacon veyo rsy stem: ifyo u
lea vetheve hicle while itis being washed,
mak esur eth eSmar tKey islocat edinthe
ve hicle. Theparkposition 005Disother wise
aut omaticall yeng aged.
% If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. 282
Maintenanc eand care

No
teson using apo we rwa sher &
WARNIN GRisk ofan acci dent when
us ing powe rwa sher swit hro und -spr ay
nozzl es
The waterje tcan caus eex tern all yin visi ble
damag e.
Com ponentsdamag edinthis wa yma yune x‐
pec tedly fail. #
Donotuse apo we rwa sher withro und-
spra yno zzles. #
Have damag edtires orchassis parts
re placed immediat ely. To
avo iddamag eto your vehicle, observethefo l‐
lo wing when usingapo we rwa sher :
R The Smar tKey isat amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionally .
R Maint ainadis tance ofat leas t11 .8 in
(30 cm) totheve hicle.
R Vehicl eswith decorativ efo il: par tsof your
ve hicle areco veredwit hadecor ativefo il. Maint
ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno tex ceed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
tan ceintheim plement manufacturer'soper‐
ating instruction s.
R Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ing ress #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todir ect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .
% Obse rveth eno teson thecar eof vehicle
par ts(/ page285). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. Main
tenance andcare28
3

Emer
gency Re
mo ving the safetyve st The
safetyve stsar elocat edinthestow agecom ‐
par tment sin thedr iver and front passeng er
door . #
Toremo ve:pu llou tth esaf etyve st bag by
th eloop. #
Open thesaf etyve st bag and pulloutthe
saf etyve st.
% Ther ear ealso safetyve st com partments in
th ere ar door stow agecom partment sin
whic hsaf etyve stscan bestor ed. 1
Maximum numberofwa shes
2 Maximum wash temp eratur e
3 Donotbleac h
4 Donotiron
5 Donottumble dry
6 Donotdr yclean
7 Class 2saf etyve st
The requ iremen tsdef ined bytheleg alstandar d
ar eon lyfulfille d ifth esaf etyve st isthecor rect
size andisful lyclos ed.
Re place thesaf etyve st inthefo llo wing cases :
R The reflect ive st rips aredamag edordir ty. R
The maximum permissible numberofwa shes
is exceed ed.
R The fluor esc ence has faded. Wa
rning triang le Re
mo ving the warning triang le 288
Breakdo wnassis tance

Obser
vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Plug-
inhybrid: besur eto obser vetheno tesin
th eSupplement .Yo uco uld other wise failto rec‐
ogni zedangers.
* NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Mer
cedes-Benz recomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith rear whe eldrive
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock Br
eakdo wnassis tance 30
1

4MA
TICvehicl es
Bo th axle son
th egr ound Ye
s,max. 50km at50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised NoTo
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page30 1). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted R
The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e303). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n.
* NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed
th eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page342). 302
Breakdo wnassis tance