2021 MERCEDES-BENZ E CLASS ignition

R
The interior motion sensor andtow- aw ay
alar mfun ction sar eno tav ailable.
R The function forde tecting collisions ona
pa rked vehicle isno tav ailable.
If th efo llo wing condition sar efulf illed, standb y
mode canbeact ivat ed ordeac tivated usin gth e
multime diasystem:
R The engine isswitc hedoff.
R The ignition isswitc hedon.
Ex ceeding theve hicle's displayednon -opera ‐
tion altime maycause inconvenie nce, i.e.it can‐
no tbe guarant eedth at thest ar terbatt erywil l
re liabl yst ar tth eengine.
The star terbatt erymus tbe charge dfirs tin the
fo llo wing situat ions:
R The vehicle's non-oper ational timemustbe
ex tende d.
R The Batte ryCh arg eInsu fficie ntfor Stand by
Mod emes sage appear sin themedia display.
% Standb ymode isaut omat icallydeac tivated
when theignition isswitc hedon. Ac
tiv atin g/deac tivatin gst andb ymode (park‐
ing theve hicl efo ran extended period)
Re quirement s:
R The engin eis switc hedoff.
Multime diasystem:
4 © 5
Set ting s5
Vehicle #
Activateor deacti vate Stand byMod e. #
Select Yes. Dr
ivi ng and drivi ng safetysy stems Dr
iving systems andyour responsibility Yo
ur vehicle iseq uipped withdr iving systems
whic hassis tyo uin drivin g,par kingand man eu‐
ve ring theve hicle. Thedriving systems areonl y
aids. Theyar eno ta subs titutefo ryo ur att entio n
to thesur round ingsand donotre lie ve youof
yo ur responsibili typer tainin gto road traf fic law.
The driver isalw aysre sponsible formaint aining
a saf edis tance totheve hicle infront, forve hicle
speed, forbr aking ingood timeandforst ay ing
in lane. Payatt ention tothetra ffic con dition sat
all tim esand interve ne when nece ssary.Be aw
areof thelimit ations rega rding thesaf euse of
th ese systems.
Dr iving systems canneither reduce therisk of
accident ifyo ufa ilto adap tyo ur drivin gst yle nor
ove rride thelaws ofphysics. Theycan notalw ays
ta ke intoacc ount road, weather ortraf fic condi ‐
tions . In
fo rm ation onvehicl esen sorsand camer as Some
driving anddriving safetysy stems use
camer asaswellas radar orultr asonic sensors
to monit orthear ea infront of,behind ornext to
th eve hicle. 17
2
Driving and parking

Canceli
ngabr ak eap plica tionofActiv eBr ak e
As sist
Yo ucan cancelabr ak eapplic ationof Active
Br ak eAssi stat anytim eby :
R Sha rply de pres sing theacceler ator pedal or
wit hkic kdo wn
R Releasing thebr ak epedal
Ac tiveBr ak eAssi stma ycancel thebr ak eappli‐
cation whenoneofthefo llo wing condition sis
fulf illed:
R Youman euvertoavo idtheobs tacle .
R The reisno long erarisk ofcollision.
R Anobs tacle isno long erdetected infront of
yo ur vehicle.
Ev asiv eSte ering Assis t(onl yve hicl eswith
Dr ivin gAss istanc ePa ckag e)
Ev asi ve Steer ing Assis thas thefo llo wing charac‐
te rist ics:
R The ability todetect statio naryor mo ving
pedes trians .
R Assis tance thro ugh powe r-assis tedsteer ing if
it de tects asw erving mane uver. R
Activati on byan abr uptst eer ing movement
dur ing asw erving maneu ver.
R Assi stanc edur ing swervin gand stra ight enin g
of theve hicle.
R React ion from aspee dof appr oximat ely
12 mp h(20 km/h) uptoaspee dof appr ox‐
imat ely43 mph(70 km/h).
Yo ucan preve nttheassis tance atanytime by
act ivel yst eer ing.
Cor nering function (onlyve hicl eswith Driv‐
ing Assistanc ePa ckag e)
If adang erofcoll ision from anoncoming vehicle
is de tected whe ntur ning across anoncomi ng
la ne, autonomo usbraki ng can beinitia tedat
speeds below9mp h(1 5 km/h) beforeyo uha ve
lef tth elane inwhic hyo uar edr ivin g. &
WARNIN GRisk ofacci dent despite Eva‐
si ve Steer ing Assis t
Ev asiv eSt eer ing Assis tcann otalw aysre cog‐
nize objectsorcom plex traf fic situ ations
cle arly. Mor
eover,th esteer ing suppor tpr ov ided by
Ev asive St eer ing Assis tis no tsuf ficie ntto
av oid acollision. #
Alw ayspa ycar eful attention tothetra f‐
fi c situ ation; donotre ly on Evasiv e
St eer ing Assis talone. #
Beprepar edtobrak eor sw erve ifnec ‐
essar y. #
End thesuppor tby act ivel yst eer ing in
non -critical situation s. #
Drive at an appr opriatespeed ifth er e
ar epedes trians close tothepat hof
yo ur vehicle. Sy
stem limit s
Fu llsy stem perform anc eis no tav ailable fora
fe w sec ond saf te rswitc hingontheignition or
af te rdr iving off.
If Ac tiveBr ak eAssi stisim pair edorinope rativ e
du eto amalf unction,the00C7 warning lam p
appear sin themultifunc tiondispla y. Dr
iving and parking 19
7

R
Anoutside mir roris no tcom pletely folded
out.
R The trunk lidisopen .
R The weather condition sar epoor ,e.g .hea vy
ra in, sno w,fog, stor m or spr ay.
R The ambient lightcondit ionsarepoor ,e.g. at
night.
R The camer alens isobs truct ed, dirtyor fog‐
ge dup.
R Ifcamera sor vehicle component sin whic h
th ecamer asareins talled aredamag ed.In
th is eve nt,have thecamer as,their position s
and their setting checkedat aqu alif ied spe‐
cialis two rkshop.
% Donotuse thesur round viewcam eraunde r
suc hcir cum stanc es.Youco uld other wise
injur eot her sor collide withobject swhen
par king theve hicle.
Fo rte ch nica lre ason s,thest andar dheigh tof the
ve hicle maybe altered ifth eve hicle iscar rying a
hea vyload andcanresult ininaccur aciesinthe
guide linesandinthedispla yof thege ner ated
ima ges. The
field ofvision andother funct ionsofthe
came rasystem maybe restrict ed dueto addi‐
tio nal attachme ntson theve hicle (e.g.license
plat ebr ac ket,bicy cle rack ).
% The contras tof thedispla yma ybe impair ed
by abr upt,dir ect sunlight orby other light
sour ces, e.g.when driving outofaga rage .In
th is case, paypar ticular attent ion.
% Have thedispla yre pair edorreplaced if,for
ex am ple, pixelerro rs consi derablyrestrict its
us e.
See theno teson cleaning thesur round view
cam era(/ page28 5).
Calli ngup thevie wof thesur round view
camer ausing reve rsege ar #
Shif tto reve rsege ar. #
Select thedesir edviewin themultimedia
sy stem (/ page21 2). #
If,afte rshif ting toreve rsege ar,th eimag eof
th ere ar vie wcam erais no tsho wn: switchoff
th eignition ,pr ess and hold thec button,
switc hon theignition andengagere ve rse
ge ar again. Pa
rking Assis tPA RK TRONI C Fu
nction ofParking Assis tPA RK TRONI C
Pa rking AssistPA RK TRONI Cis an elec tron ic
par kingassi stanc esy stem whic hmonit orsth e
ar ea sur round ingyour vehicle andshowsyouth e
dis tance betwee nth eve hicle andade tected
obs tacle visually and audibly .
Pa rking AssistPA RK TRONI Cis on lyan aid. Itis
no ta subs titutefo ryo ur att entio nto thesur‐
ro und ings.The responsibili tyforsaf emaneu ver‐
ing and parking remains withyo u. Mak esur e
th at ther ear eno per sons, animals orobjec tsin
th emaneuv ering area while maneuv ering and
par king in/exitingpar king spaces.
The passiv eside impact protect ion also warns
yo uof obs tacle sto theside. During thepar king
pr ocedur eor maneuv ering, objec tsarede tected
as theve hicle drives pas t.Ifyo usteer inthe
dir ect ion ofade tected obs tacle and ther eis a
ri sk ofalat eral collision, awa rning isissued. In
or der foran object ontheside tobe detected,
th esensor sin thefront and rear bum permus t
fi rs tde tect theobjec twhile youar edr ivin gpas t
it. Dr
ivin gand parking 21
5

#
Tocall upthegl obal menu :pr ess and hold
on theto uc hsc reen until theOPTIONS menu
appear s.
Using theto uc hpad 1
G Retur ns tothepr ev ious displa y
2 ~ Callsuptheaudio control menu
3 © Callsupthehome screen
4 Touc hpad #
Toselect amenu option: swipe andpress. #
Touse handwr itingrecognit ion:write a
ch aract eron theto uc hpad. #
Toopen orclose theNo tificatio nsCen‐
te r: swip edo wn orup withtw ofing ers. #
Tozoo minand outofthema p:mo vetwo
fi ng ersto get her orapar t.
Calling upapplications usingbuttons 1
002B buttoncalls upthete lephon e
2 z buttoncalls upnavig ation
3 | buttoncalls upradio ormedia
4 y buttoncalls upvehicle functions 5
ß button
Pr ess brief ly:cal lsup favo urites
Pr ess and hold:adds afa vo urite or creat esa
ne wtheme #
Alternativ ely,tap © ontheto uc hsc reen. #
Call uptheapplication (/page234). Fu
nctions oftheVo ice Contr olSy stem Wi
th theVo ice Cont rolSy stem, various applica‐
tions intheMBUX multimedia system areoper a‐
ble using voice input. TheVoice Cont rolSy stem
is oper ational approximat elyth irty seco ndsafte r
th eignition isswitc hedonand isavailable for
th edr iver's seat andfront passeng erseat.
The follo wing multim ediasystem applications
can beoper ated:
R Navig ation
R Telephon e
R Radio and TV
R Media player
R Messag es 236
MBUX multimedia system

-
Edg elighti ng
- Day/nig htdesign
R Contr oleleme nts
- Keyboar dlan guag eand handwr itin g re c‐
ogni tion
- Sensi tivityof theto uc hpad
- Sen sitivit yof theTo uc hCon trols
R Voice Cont rolSy stem
R Sound
- Entertainm ent
- Navig ation andtraf fic annou ncements
- Telephon e
- Voice amplif icat ion tothere ar com part‐
men t
R Con nectivity
- Wi-Fi, Bluetoo th®
,NFC
R MBUX Remo teCon trol
- Author izing anddeaut horizing devices
R Time &dat e
R Langu age R
Units fordis tance
R Softwareup dates
R Dat aimpor t/expo rt
R PIN protect ion
R System Reset Inf
ormat iononimpor tant system updates Im
por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Ins tallth ese updat es,orelse thesecur ityofyour
mult imed iasystem cann otbe ensur ed.
A sy stem updat econ sistsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation ofthedo wnloaded system updat e
R Activati on ofthedo wnloaded system updat e
by restar tin gth esy stem
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y. The
multimedia system prov ides amess age
when asy stem updat eis available.
Yo uha ve thefo llo wing selectionoption s:
R Accept andInstall
The system updat ewill bedownloaded inthe
bac kground .
R Infor mat ion
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time.
Deep system updates
Dee psy stem updat esaccess vehicle orsystem
se ttings andcanther efor eonl ybe car ried out
when theve hicle isstatio naryand theignition is
switc hedoff.
If th edo wnload ofadeep system updat eis com‐
ple tedand thedo wnloaded system updat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple. 24
2
MBUX multimedia system

Making
anemer gency call #
Toopen theco verof SOS button2 ,pr ess it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page256).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informati onon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page258).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally .
Multimedia system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. MBUX
multime diasystem 25
7

#
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page255).
R The Mercedes- BenzCus tomer Cent er
ta ke syo ur call and orga nize sth ebr eak‐
do wn and acciden tassis tance.
Yo uma ybe charge dfo rth ese services.
% Depen dingonthese verity of theacciden t,
an aut omatic emergency callcan beiniti‐
at ed .Thi sha spr iority over all other activ e
calls.
% Inaddition, ifth eMer cedes meconnect
ser vice "Telediagnos tics"is activ e,asimilar
pr om ptcan appea raf te ra dela yin theeve nt
of abr ea kdo wn. Ifyo uar ealr eady incontact
wit hth eMer cedes- BenzCustomer Cent eror
ha ve already recei vedsuppor t,th is prom pt
can beigno redor declined.
% Ifyo uans werth epr om ptforsupp ortfr om
th eMer cedes- BenzCustomer Cent erwit h Later,
themessag ewill behidden and
appear again later.
The prom pttrig ge redby theMer cedes me
con nect service "Telediagnos tics",can either
be con firm ed ordeclined. Afterbeing
decli ned, this will notbe sho wnagain.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem ent,th eve hicle datais
tr ansf erredand theMer cedes- BenzCus‐ to
mer Cent ertake syo ur prefer redappoint‐
ment date.The information isthen sent to
yo ur desir edser viceout let.
This willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e.
Tr ansf erre ddata during aMer cedes mecall
Whe nyo umak easer vicecall viaMer cedesme,
dat ais transm itted. This enables targeted advice
and asmoo thser vice.
The follo wing requ iremen tsmus tbe fulf illed for
th etransf erofthedat a:
R The ignition isswitc hedon.
R The requ ired dat atransf ertech nol ogy issu p‐
po rted bythemobile phonenetworkpr o‐
vider .
R The qualit yof themobile connect ionissuf fi‐
cie nt. 258
MBUX multime diasy stem

%
eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e263) ormanuall y(/ page26 4) Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue. Onl
ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Mes sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon. R
The star terbatt eryis suf ficie ntly charge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. MBUX
multimed iasystem 263