2021 MERCEDES-BENZ E CLASS service

and
used, other than forth epr ov ision ofser v‐
ices, isdone soexc lusiv elyon thebasis ofleg al
per mission. Thisisthecase, forex am ple, fora
leg ally prescr ibed emerg encycallsystem, acon ‐
tra ctual agreement orwhen consent hasbeen
giv en.
Yo ucan have ser vices andfunctions, someof
whic har esubject toafe e, activ ated ordeactiv a‐
te d. This excludes legallypr escr ibed functions
and service s,suc has an emer gency callsy stem.
Thir dpar tyser vices
If yo uuse onlineser vices from other prov ider s
(t hir dpar ties ),th ese services areth ere sponsi‐
bility ofthepr ov ider inqu estion andsubject to
th at prov ider's datapr otect ion conditions and
te rm sof use. Asage ner alrule, themanuf ac‐
tur erhas noinfluence onthecon tent
exc hang ed.
Fo rth is reason ,when services arepr ov ided by
th ird par ties ,please asktheser vice prov ider in
qu estion forinf ormation aboutthetype, extent
and purpose ofthecollect ionand useofper‐
sonal data. Data
protection rights Depen
dingonyour count ryor theeq uipment
and rang eof func tions ofyour vehicle aswellas
th eser vices youuse and theser vices onoffer,
yo uar een titled todiffere nt data protect ion
ri ghts. Further information ondat apr otect ion
and your dat apr otect ion rights caneither be
fo und onthemanuf acturer'swebsit eor youwill
re cei vethis inf ormatio nas par tof theva rious
ser vices andservice offers .The reyouwill also
fi nd thecon tact informati onforth emanuf ac‐
tur erand itsdat apr otect ion officer s.
At awo rkshop, forex am ple, withth esuppor tof
a specialis tand possibly fora fe e, youcan have
dat are ad out whic his stor ed onlylocally inthe
ve hicle. MBUX
multim ediasystem/M ercedes me
connect If
th eve hicle iseq uipped withth eMBUX multi‐
media system orMer cedes meconnect ,addi‐
tion aldat aabout theve hicle's operation, theuse
of theve hicle incer tain situat ions,and theloca‐
tion oftheve hicle maybe com piled bythe MBUX
multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐
st andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly 30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened Ge
ner alno tes 33

Inf
orma tion oncollision detection ona
pa rked vehicl e If
acolli sion isde tected whe nth eto w- aw ay
alar misarmed onaloc kedve hicle, youwill
re cei veano tificat ion inthemultimedia system
when youswit chon theignition .
Yo uwill recei veinformatio nabout thefo llo wing
point s:
R The area oftheve hicle that ma yha ve been
damag ed.
R The forc eof theim pact.
The follo wing situat ionscanlead toinadv ertent
acti vatio n:
R The parked vehicle ismo ved, e.g. inatw o-
st or yga rage .
% Dea ctivateth eto w- aw ay alar minorder to
pr eve ntina dvertent acti vatio n.Ifyo udeac ti‐
va te theto w- aw ay alar m,collision detection
wi llal so be dea ctivated.
% Ifth ebatt eryis se verely disc ha rged ,th e
function forde tecting acoll ision on apa rked ve
hicle isaut omaticall ydeactiv ated tofacil i‐
ta te thene xt engine star t.
Sy stem limit s
De tection maybe restrict ed inthefo llo wing sit‐
uation s:
R The vehicle isdamag edwithout impact, e.g.
if an outside mirroris torn offor thepaint is
damag edbyaSm artK ey
R Animpa ct occu rsat low spee d
R The electric par kingbr ak eis no tapplied No
teson par king theve hicl efo ran extended
per iod If
yo ulea vetheve hicle parkedfo rlong erthan six
we eks,itma ysuf ferdama gethro ugh disus e.
The 12Vbatt eryma yalso beimpair edordam‐
ag ed byhea vydisc harging.
% Further information canbeobt ained ata
qu alif ied spec ialistwo rkshop. *
NO
TEPlug -in hybrid #
Obser vetheno tesabout thehigh-v olt‐
ag ebatt eryin theSupplement .Yo u
cou ldother wise failto recogni zedan‐
ge rs. St
andb ymode (ext ens ion ofthe star terbat‐
te ry 's per iod out ofuse) St
andb ymode function
% This function isno tav ailable forall model s.
If standb ymode isact ivat ed, energyloss willbe
min imis eddur ing ex tende dpe riods ofnon- oper‐
ation.
St andb ymode isch aract erised bythefo llo wing:
R The star terbatt eryis preser ved.
R The maximum non-opera tionaltime appear s
in themedia display.
R The conn ection toonline services isint erru p‐
te d.
R The ATA(anti-t heftal ar m system) isno tav ail‐
able. Dr
ivin gand parking 17
1

R
The navig ation services option isavailable,
subsc ribed toand activat ed intheMer cedes
me Portal.
R The traf fic light data ser vice iswit hin the
scope ofthena vig ation service.
The current vehicle position andthedir ect ion of
tr av el aretransmit tedvia thecomm unication
module andaligned withth edat afrom thetra f‐
fi c light data ser vice prov ider .The prov ider gath‐
er sdat afrom traf fic lights whichtrans mitth eir
ch ang ingphase s.When theve hicle approaches
an intersection withne tworke dtraf fic lights,
da ta istransmit tedto theve hicle.
A se ttur nsignal leftor right and lane recom‐
mend ations during acti verouteguidan ceare
ta ke nint oacco untforth edispla y.
The service isforinf ormation purposes onlyand
is no tlink edtoanyot her vehicle functions, sys‐
te ms orcom ponents. Pleasenote that thedis‐
pla yeddat ais no tav ailable inall traf fic ar ea s
and maybe incor rect.
Ce rtain light signalsystems automaticall yadap t
th eir switc hingtimes tothecur rent traf fic situ a‐ tion.
Thiscan lead toasudden chang ein the
cou ntdo wndispl ay.
The information intheIns trument Displayis
sho wnafte rsele cting thedispla ycon tents inthe
Assi stance menu .If ano ther menu isselect ed,
th etraf fic light countdo wnisno tdi spl ayed.
In addition, observethefo llo wing informatio n:
R Selec ta speed adaptedto thetra ffic, sur‐
ro und ingsand weather condition s
R Obse rveactual traf fic sig ns
R Obs erve applic abletraf fic ru les and regula‐
tions
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers.
Sy stem limit s
The displa ydoes notappear inthefo llo wing sit‐
uation s,forex am ple:
R Ther eis no traf fic light data available.
R The timere maini nguntil thene xt green
phase isless than tenseco nds. R
Emerg encyvehicles orlocal publictranspor t
ar elocat edinthevicin ityoftheint ersect ion.
R The datatransmission from theve hicle has
been interru pted.
R Light signal systems arelocat edinacon ‐
st ru ction sitear ea orarebei ng mai ntained.
R The light signal system ismalfunct ioning.
R The subscr iption totheser vice hasexpir ed. Switc
hingthetraf fic ligh tinf orma tion dis‐
pla yon oroff Mult
imed iasystem:
4 © 5
Set ting s5
Assist ance #
Switc hTraffic LightInformation onD or
of fE. Blind
SpotAssis tand Activ eBli nd Spo t
As sist wit hex itwa rning Fu
nction ofBlind SpotAssis tand Activ e
Bli nd Spo tAs sist wit hex itwa rning
Blin dSpo tAss istand ActiveBli nd Spo tAssi st
use twolat eral, rear-facin gra dar sensor sto 202
Driving andparking

The
on-boar dcom puterisoper ated using the
lef t-hand Touc hCon trol and thelef t-hand back/
home button.
When theon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lswillsou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
% Tooper ateTo uc hCon trol 3 inthemos t
ef fectiv ewa y,use thetip ofyour thumb if
poss ible.
The follo wing menusareav ailable:
R Assist anc e
R Phon e R
Navi gation
R Trip
R Radio
R Media
R Service
R Vehicl eswith anIns trument Displayin
th eWi des cree nCo ckpit :Desi gns
% Youcan find informa tionab ou tth epossible
se ttings andselect ionsonthemenus inthe
Dig ital Op erator' sMa nua l. #
Tocall upthemenu bar:press thelef t-hand
bac kbutt onuntil themenu barisdispla yed.
% Ve
hicl eswithout Activ eDi stance Assist
DI ST RO NIC :pr ess the00E2 buttontocal l
up themenu baroftheon- boar dcom puter. #
Toscr ollinthemenu bar:swipe leftor
ri ght onthelef t-hand Touc hCon trol. #
Tocall upamen u,sub men uor poss ible
se ttings onthemenu ,or conf irm aselec‐
tion orsetting: press thelef t-hand Touc h
Con trol. #
Toscr ollthrough displa ysorlists on the
menu ,or select displaycont ent,afun c‐
tion, anentr yor adisp lay: swiping upor
do wn onthelef t-hand Touc hCon trol. #
Toexitasubm enu:press thelef t-hand back
butt on.
Selecting theHead -upDispla y #
Toswitc hon theHead -upDispla y:switc h
on theHead-up Displayvia themultimedia
sy stem oractiv ateit in themenu barbyswip‐
ing upw ards on thelef t-hand Touc hCon trol.
The Head -upDisplaymen uwill besele cted
on theHead-up Display. #
Toswitc hto theHead -upDispla y:press
th elef t-hand Touc hCon trol or swipe
upw ards on thelef t-hand Touc hCon trol. #
Tosetth eth reedisp layra ng es ofthe
Head -upDispla y:swiping upordown onthe
lef t-hand Touc hCon trol. In
stru ment Displa yand on-boar dcom puter 229

%
IfMer cedes meconnect isactiv e5, the
ve hicle islink edwithMer cedes meconn ect.
Ve hicle datais then transmit tedto thebac k-
end system. What datais tra nsmit ted
depends onwhic hser vices areactiv ated.
Fu rther details can befound intheMer cedes
me connect term sand conditions anddata
pr otect ion information .The func tion iscoun‐
tr y- dependen t.
If tra nsmis sionofvehicle position isactiv e
6, Mercedes meconn ectservices have
been activated forth is vehicle whichaccess
th eve hicle's geoposition. Inwhic hins tances
th ege oposition istransmitt eddepends on
th epar ticular services. Further details can
be found intheMer cedes meconnect term s
and condition sand datapr otect ion informa‐
tion .The func tion iscount ry-de pende nt. Ope
ratin gthe MBUX multimediasy stem Using
Touc hCon trol 1
© Showsthehome screen
2 Touc hCon trol
0059006300D0 0064swipe inthedir ect ion
of thear row (navigate)
0076 Press (con firm )
3 G Retur ns tothepr ev ious displa y
4 0061 Makesoracc epts acall
0076 Rejects orend sa cal l
5 Increase volume: swipe upwards
Re duce volume: swipe down 0063
Switchoffth esound: press
6 £ Starts theVo ice Cont rolSy stem
ß Callsupfavo urites (press brief ly)or
adds favo urites and themes (press and hold)
% Forop timum operation ofTouc hCon trol 2,
use thetip ofyour thumb ifposs ible.
Na vig ation thro ugh themenus iscar ried out with
To uc hCon trol 2 withsin gle-f ing erswipes. #
Toselect amenu option: swipe andpress. #
Tomo vethedigita lma p:swipe inany
dir ect ion.
Using theto uc hscr een #
Select menuoptions, symbolsorcharact ers
by pressing brief ly. #
Tonavig atein menus: swipeup,down, left
or right. #
Touse handwr itingtoent ercharact ers:
wr ite th ech aract erwit hon efing er on the
to uc hsc reen. #
Tozoo minand outofthe map: movetwo
fi ng ersto get her orapar t. MBUX
multimedia system 235

#
Enterthedes tinat ionin2. The entries can
be made inanyor der .
The follo wing entries can bemade, forex am‐
ple:
R City ,st re et,house number
R Street,cit y
R ZIP code
R POI name orPOI categor y,e.g. Parkin g
R Cont actname #
Select asear chresult inlist3. #
Calculat eth ero ute(/ page24 8).
% Youcan find further information aboutdesti‐
nation entry,e.g. 3wo rdaddr esse s,in the
Dig ital Op erator' sMa nua l.
Ch ang ingco untr y #
Select theindicat orforfe der alstat eor prov ‐
inc e1. #
Selec tth efe der alstat eor thepr ov inc ein
1. #
Enterth ecount ryindic ator. #
Selec tth ecount ryon list3. #
Select thefe der alstat eor thepr ov inc efrom
lis t3.
Using online search
Des tinationentr yus es onl ine mapser vices. If
th eon- boar dsear chfinds nosuitab lede stina‐
tion sor ifyo uch ang ecoun tries, theonline
sear chisavailable.
Fo rth edes tinat ionyoucan enteran add ress, a
POI ora3 wo rdaddr ess. #
Select coun try ind icat or1. #
Select thepr ov ider forth eonline service
fr om thecount ries list.
or #
Ifth eon- boar dsear chdeliv ersno results,
ent erthedes tinat ionininput line 2. #
Select thedes tinat ioninthelis t.
The detailed viewforth ero uteis displ ayed. Calculating
aro ut eand using settings for
ro ut eguidanc e Re
quirement s:
R The destination hasbeen entered. R
The destination addressissho wn.
Multime diasystem:
4 © 5
Navigation 1
¥ Norouteye t.
¦ Aro utehas been mappe d. #
Select ¥.
The routeto thedes tinat ioniscalculat ed.
Ro uteguidan cebegin s.
or #
Select ¦. 24
8
MBUX multimedia system

#
Swi tchHig hway Inform ation on oroff. Usi
ngservices Re
quirement s:
R Ther eis an Interne tcon nection .
R Mer cedes meconnectis available.
R Youha ve setup auser account inthe
Mer cedes mePortal.
R The vehicle isconn ectedtoauser accoun t
and youha ve acc eptedth econ ditions ofuse
fo rth eser vice.
Fu rther information canbefound at:
ht tp s:// www .merced es.me
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Mult imed iasystem:
4 © 5
Navigation
Displa yingthetraf fic sit uation withLiv eTr af‐
fi c Inf orma tion #
Select Z. #
ActivateTra ffic. #
Select Adva nced. #
Select View . #
Select MapEle ments . #
Swi tchon Tra fficInci dents ,Fre eFlo wing
Tra fficand Delay.
If traf fic inf ormati onhasbee nre cei ved, then
tra ffic inc ident ssuc has roadw orks ,ro ad
bloc ks,local area repor ts(e.g. fog) and warn‐
ing mess ages aredispla yed.
The traffic dela yis displa yedfo rth ecur rent
ro ute. Traf fic del ayslas ting oneminut eor
long erareta ke nint oconsi deratio n.
Di spl aying hazardwa rnings withCar -to-X -
Comm unication
If hazar dwa rnings areav ailable these can be
sho wnassymbols onthemap. Thedispla y
depends onthese ttings forth eTraffic andTraf-
fic Incidents option s. #
Setth eop tion s.
If Traffic isswitc hedoffand Traffic Incidents
is switc hedon,thesymbols aresho wnon
th epr ospect ive ro ute. Disp
laying weather information andother
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select MapElements . #
Scrollup and showtheONLIN EMAP CON-
TENT categor y. #
Swi tchon aser vice ,e.g. Wea ther.
Cu rrent weather informat ionisdispla yedon
th ena vig ation map,e.g.temp eratur eor
cloud cover. 250
MBUX multimedia system

R
Twomobile phones areconn ectedwithth e
multime diasystem viaBlue tooth®
(tw o
phone mode).
- Youcan useallthefunc tionsof themulti‐
media system withth emobile phonein
th efo re ground.
- Youcan recei veinc omin gcalls andmes‐
sag eswit hth emobile phoneinthebac k‐
gr ound.
Yo ucan interch ang eth emobile phonein
th efo re ground andbackground .
Connect ingamob ilephone
Re quirement s:
R Blue tooth®
is act ivat ed on themobile phone
(see themanuf acturer'soper ating instruc‐
tion s).
R Blue tooth®
is act ivat ed on themultimedia
sy stem. Multimedia
system:
4 © 5
Phone
Sear ching fora mob ile pho ne #
Select í. #
Select Connect NewDevice.
Co nnectin gamob ile pho ne
Au thor ization follo ws usin gsec uresim ple pair‐
ing . #
Select amob ilephon e.
A co de isdispl ayed inthemultimedia system
and onthemobile phone. #
Ifbo th code smatc h,conf irm thecode onthe
mobil ephone.
Fu nctions inthete lephon ymenu
In thete lephon ymen uyo uha ve thefo llo wing
func tions,forex am ple:
R Mak ingcalls ,e.g .:
- R Accep ta cal l
- k EndCall
- i Create Confer. Call -
Accep ting orrejecti ngawa itin gcall
R Managin gcon tacts, e.g.:
- Downl oading mob ile pho necont acts
- Managi ngthefo rm atofacon tact's name
- Saving acont actasafa vo rite
R Recei ving andsend ingmess ages, e.g.:
- Usingthere ad-al oudfunction
- Dictating ane wmes sage Mer
cede sme and apps Mer
cede sme connect Inf
ormation onMer cede sme connect
Mer cedes meconnect consistsof multi pleserv‐
ices.
Yo ucan usethefo llo wing service svia themulti‐
media system and theov erhead control panel,
fo rex am ple:
R Accid ent and Brea kdo wnManag eme nt(me
bu tton orsitu ation-de pendentdispl ayinthe
multime diasystem) 25
4
MBUX multimedia system