2021 MERCEDES-BENZ E-CLASS ESTATE jump start

If
yo u ha vetodisconnect the 12 V batter y,con-
ta ct a quali/ed specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire
, naked 0ames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte or battery acid is cor
rosive.
Av oid contact with the skin, eyes or
clo thing. Wear suitable pr otective
clo thing, in particular glo ves, an apron
and a face mask. Immediately rinse
electrolyte or acid splashes o. with
clean water. Consult a doctor if neces-
sar y. We
ar saf ety glasses. Ke
ep children away. Obser
vethis Owner's Manual.
Obser vethefo llowing if you do not intend touse
th eve hicle over an extended period of time:
R Activate standby mode.
R Alternativel y:connect the battery toa battery
ch arge r appr ovedby Mercedes-Benz or con-
sult a quali/ed specialist workshop todiscon-
nect the batter y. N N
o
ot
tes on st
es on st ar
arting assist
ting assist ance and c
ance and c har
harging t
ging t he 12
he 12
V batt
V batt ery
ery All v All v
ehicles
ehicles
When charging the battery and during starting
assistance, alw ays use the jump-start connection
point in the engine compartment. *
N
NOOTE
TE Damage tothe battery from over-
vo ltage When
charging using a battery charge r without
a re striction of the maximum charging voltage,
th e battery or the on-board electronics can be
damaged. #
Only use battery charge rs with a maxi-
mum charging voltage of 14.8 V. &
W
WARNI NG
ARNI NGRisk of explosion due tohydro-
ge nga s igniting
If, when charging a batter y,there is a short
circuit or spar ksstart toform ,th ere is a dan-
ge r of hydrogen gas igniting. #
Take care that the positive clamp con-
nected toa battery does not come into
contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,alw ays obser vethe sequence of
battery clamps described. 398
398
Breakdown assistance

#
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for
connecting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the bat-
te ry term inals while the engine is run-
ning. &
W
W ARNI NG
ARNI NGRisk of explosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assis tance. #
Fire , naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGRisk of explosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th e indicator/warning lamps in the inst rument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has frozen.
In this case you may neither jump-start theve hi-
cle nor charge the batter y.
The service life of a bat tery that has been thawed
may be dramatically shor tened. The starting char-
acteristics may be impaired, especially at low
te mp eratures.
It is recommended that you ha veath awe d battery
ch ecked at a quali/ed specialist workshop. V
V ehicles wit
ehicles wit h plug-in h
h plug-in hybr
ybrid:
id:
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
St arting assis tance is not considered tobe a nor-
mal operating condition.
All v All v ehicles
ehicles
* NO
NOTE
TEDamage caused bynume rous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting assis-
ta nce and when charging the batter y:
R Only use undamaged jump lead/charging
cables with a su1cient cross-section and
insulated term inal clamps.
R Non-insulated parts of thete rm inal clamps
must not come into contact with other me tal Breakd
own assistance
399 399

parts while
the jump lead/charging cable is
connected tothe battery/jump-start connec-
tion point.
R The jump lead/charging cable must not come
into contact with any parts which may mo ve
when the engine is running.
R Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean over the batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. R
V Vehicles wit ehicles wit h a pe
h a petr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position j.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect positive contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays400
400
Breakdown assistance

begin with positive contact
2onyour own
ve hicle /rst. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:startthe engine of
th e donor vehicle and run at idle speed. #
Connect the negative term inal of the donor
battery and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery /rst. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:startthe engine of
yo ur ow nve hicle. #
Dur
During t
ing t he c
he char
harging pr
ging pr ocess:
ocess: startthech arg-
ing process. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:letthe engines run
fo r se veral minutes. #
Dur
During st
ing st ar
arting assist
ting assist ance:
ance:before disconnect-
ing the jump lead, switch on an electrical con-
sumer on your ow nve hicle, e.g. there ar win-
dow heater or lighting.
When the starting assistance/charging process is
comple te, per form thefo llowing steps: #
Firs t, re mo vethe jump lead/charging cable
from ear thpoint 3and the negative term inal of
the donor batter y,then from positive con-
ta ct 2 and the positive term inal of the donor
batter y.Begin ea chtime with the contacts on
yo ur ow nve hicle /rst. #
ATer removing the jump lead/charging cable,
close co ver1 of positive contact 2.
If yo ur vehicle has been star ted with starting
assistance, it may not be possible touse the elec-
tric drive for appr oximately 30 minutes.
Fu rther information can be obtained at a quali/ed
specialist workshop. R
R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Obser vethe no tes on the 12 V battery
(/ page 396).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a quali/ed specialist
wo rkshop, e.g. at a Mercedes-Benz Se rvice
Centre. Obser
vethefo llowing no tes if youwa nttoreplace
th e battery yourself:
R Alwaysre place a faulty battery with a battery
which meets the speci/c vehicle requ ire-
ments.
The vehicle is equipped with an AGMtech nol-
ogy bat tery (Absorbent Glass Mat) or a lith-
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM bat tery or lith-
ium-ion batter y.Fo r saf etyre asons, Mercedes-
Benz recommends that you only use batteries
which ha vebeen tested and appro vedfo ryo ur
ve hicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow /ttings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is alw ays con-
nected tothe original opening on the side of
th e batter y.
Fi t any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon-
nected in the same way. Breakd
own assistance
401 401

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
6
Tank ventilation Malfunc-
tion Consult workshop *V
Vehicles wit ehicles wit h pe
h petr
trol engines:
ol engines: There is a malfunction in the fuel system. #
Consult a quali/ed specialist workshop. V
V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start). 468 468
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Tryto start theve hicle. #
Ifth eve hicle does not start, consult a quali/ed specialist workshop.
Cannot start engine See
Owner's Manual *T
he state of charge ofthe 48 V battery is too lo w.You can no longer start theve hicle. #
Switch o. elect rical consume rsthat are not requ ired. #
Connect a suitable charge r appr ovedfo r Mercedes-Benz with su1cient charge output tothe jump-start connection
point of the 12 V battery (/ page 400).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *The 48 V battery has been charge d automatically via thevo ltage con verter. #
Start theve hicle and drive for a while tocharge the 12 V battery and the 48 V batter y. T T
yr
yr e pr
e pr essur
essur e monit
e monit or
or Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Tyre press. monitor cur-
rently unavailable *T
here is inter fere nce from a po werful radio signal source. As a result, no signals from the tyre pressure sensors are
being received. The tyre pressure monitoring system is temp orarily una vailable.
The tyre pressure monitoring system will restart au tomatically as soon as the cause has been recti/ed. #
Drive on.
Tyre press. monitor inoper-
ative *T
he tyre pressure moni toring system is malfunctioning. Display messa
ges and warning/indicator lamps
507 507

ShiTing
ShiTing
g
gears
ears
GearshiT recommendation..................... 202
Side airbag
Side airbag ..................................................... 50
Side windo ws
Side windo ws
Au tomatic function.................................. .94
Child saf ety lock in there ar..................... .77
Closing using theke y............................... 95
Co nve nience closing............................... .95
Con venience opening.............................. .95
Opening with theke y................................ 95
Opening/closing...................................... 93
Problem................................................... 96
Ra in closing function................................ 94
Ro ller sunblind....................................... 101
Sliding sunr
Sliding sunr oof oof
Au tomatic functions................................. 99
Closing................................................... .97
Closing using theke y............................... 95
Opening................................................... 97
Opening wi th theke y................................ 95
Problem................................................. 100
Ra in-closing feature................................ .99
Smar
Smar tphone
tphone
see Sma rtphone integ ration see
Telephone
Smar
Smar tphone int
tphone int egr
egration
ation
Overview................................................ 361
Sno
Sno w c
w chains
hains................................................4 11
Soc ke
Soc ket (12 V)
t (12 V)
Fr ont centre console.............................. 138
SoTw
SoTw are
areupdate
update
System updates..................................... 337
Sound
Sound
PRE- SAFE®
Sound................................... 56
Sound menu
Sound menu Functions overview................................ 372
Spar
Spar e wheel
e wheel
see Emer gency spa rewheel
Specialis
Specialis t w
t work
ork shop
shop
see Quali/ed specialist workshop
Speci/c
Speci/c absorp
absorption r
tion rate
ate................................. 28
Speed limit f
Speed limit f or wint
or winter tyr
er tyres
es
Setting.................................................. .241
St
St andb
andb y mode
y mode
Ac tivating/deactivating.......................... 229
Fu nction................................................ 228 S
S
t
tanding lights
anding lights............................................ .142
St
St ar
art-o.
t-o. assist
assist
see Optimised acceleration
St
St ar
art/st
t/st op butt
op butt on
on
Pa rking theve hicle................................. 222
St arting theve hicle............................... .178
Switching on the po wer supply/vehicle.. 177
St
St ar
art/st
t/st op function
op function
see ECO start/stop function
St
St art
art er batt
er batt ery
ery
Charging (Remo teOnline)..................... .179
St
St ar
arting
ting
see Vehicle
St
St ar
arting assist
ting assist ance
ance
see Jump-start connection
St
St ar
arting-o.
ting-o. aid
aid
see Hill Start Assist
St
St ationar
ationar y heat
y heater/v
er/ventilation
entilation
Ac tivating/deactivating (control panel)... 168
Displa ys(remo tecont rol)....................... 170
Problems (remo tecont rol)...................... 172
Re placing the battery (remo tecont rol)... 171
Setting (MBUX multimedia system)......... 169 Index
563
563