2021 MERCEDES-BENZ E-CLASS ESTATE service

If
yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. The
following compatibility indications for fuel
apply toyour vehicle: 1
For petrol with maximum 5% ethanol byvol-
ume
2 For petrol with maximum 10% ethanol byvol-
ume
The compatibility indications for fuel on theve hi-
cle according tothe European standard EN 16942 can be
found on the information label in the fuel
/ller 0ap or on the fuel dispenser or pump nozzle
suitable foryo ur vehicle thro ughout Europe.
If th eav ailable fuel is not su1ciently low in sul-
phur, this can produce unpleasant odours.
The recommended octane number foryo ur vehi-
cle can be found on the information label in the
fuel /ller 0ap.
As a temp orary measure, if there commended fuel
is not available, you may also refuel wi thregular
unleaded petrol with at least 91 RON.
This may reduce engine output and increase fuel
consum ption.
Ne verre fuel using petrol wi tha lo werRO N.
Fu rther information on fuel can be obtained at a
/lling station or a quali/ed specialist workshop.
Inf
Inf or
ormation on additiv
mation on additiv es in pe
es in petr
trol
ol
Obser vethe no tes on operating 0uids
(/ page 433). *
N
NOOTE
TE Damage from use of unsuitable
additives Even small amounts of
the wrong additive may
lead tomalfunctions occur ring. #
Only add cleaning additives recommen-
ded byMercedes-Benz tothe fuel. Mercedes-Benz
recommends that you use brand-
name fuels with additives.
In some countries, the fuel available may not ha ve
su1cient additives. Residue could build up in the
fuel injection system as a result. In this case, in
consultation with a Mercedes-Benz service
centre, mix the fuel with the cleaning additive rec-
ommended byMercedes-Benz. Obser vethe no tes
and mixing ratios indica ted on theta nk.
Inf
Inf or ormation on fuel q
mation on fuel q uality f
uality for v
or vehicles wit
ehicles wit h a die-
h a die-
sel engine
sel engine
Gener Gener al not
al notes
es
Obser vethe no tes on operating 0uids
(/ page 433). Te
ch nical data
435
435

*
N
N O
OTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters other
th an those which meet the speci/cations
necessary forth e prescribed service
inter vals. #
Do not alter the engine oil or oil /lter in
order toachie velonger change inter vals
th an prescribed. #
Do not use additives. #
Have the engine oil changed aTer the
prescribed inter vals. Mercedes-Benz
recommends having the oil
ch anged at a quali/ed specialist workshop.
Only use engine oils appr ovedfo ryo ur vehicle by
Mercedes-Benz.
P P e
etr
tr ol engines:
ol engines: for cer tain countries, di.erent
engine oils can be used in conjunction with
re duced maintenance inter vals. Further informa-
tion on di.erent engine oils can be obtained at a
qu ali/ed specialist workshop.
Quality and capacity of engine oil (plug-in h Quality and capacity of engine oil (plug-in h ybr
ybrid)
id)
Engine oil
Engine oil speci/cation
speci/cation P
P
e
etr
tr ol engines
ol engines MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.5* P
P
e
etr
tr ol engines:
ol engines: Only useSAE 0W-40 or SAE
5W-40 viscosity class engine oils.
Engine oil Engine oil speci/cation
speci/cation Diesel engines
Diesel engines
MB-Fr
MB-Freig
eigabe or MB-
abe or MB-
Appr ov
Approv al
al
All models 229.52* *
re commended forth e lo west possible fuel con-
su mp tion
To achie vethe lo west possible fuel consum ption,
it is recommended touse the engine oil speci/ca-
tions mar ked in theta ble forth e lo westSA E vis-
cosity class. Obser veany possible restrictions of
th e appr ovedSA E viscosity classes.
% Ifth e engine oils listed in theta ble are not
av ailable, you may add a maximum of 1.0 litre
of thefo llowing engine oils once onl y.
Engine oils for one-time /lling only in exceptional
cases:
R V Vehicles wit
ehicles wit h a pe
h a petr
trol engine:
ol engine: MB-Freigabe or
MB-Appr oval 229.31 or ACEA C3
R V
Vehicles wit
ehicles wit h a diesel engine:
h a diesel engine: ACEA C3
Engine oil
Engine oil /lling
/llingcapacity
capacity Model
Model
Capacity
Capacity
E 300 e6 .8 litres
All other model s6 .3 litres The speci/e
d/lling capacity refers to an oil
ch ange with the oil /lter. Te
ch nical data
439
439

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction Inf
Inf
or
ormation about displa
mation about displa y messag
y messages
es
Display messages appear on the inst rument dis-
pla y.
Display messages with graphic symbols are sim-
pli/ed in the Owner's Manual and may di.er from
th e symbols on the inst rument displa y.The instru-
ment display sh ows high-priority display messages
in red. Cer tain display message s are accompa-
nied byawa rning tone.
Please act in accordance with the display mes-
sages and follow the additional no tes in the Own-
er's Manual.
Fo r some display messages, symbols will also be
shown:
R Õ Further information
R ¨ Hide displ aymessage
Wi th th e leT-hand Touch Control, you can select
th ere specti vesymbol byswiping tothe leT or
ri ght. Pressing Õdispla ysfur ther information on th
e media displa y.Press the¨ symbol tohide
th e display message.
Yo u can hide lo w-priority display messages by
pressing the back button Gorthe leT-hand
To uch Control. The display message s willthen be
stored in the message memor y.
Re ctify the cause of a display message as quickly
as possible.
High-priority display message s cannotbe hidden.
The instrument display will show these display
messages permanently until the cause of the dis-
play message has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
On-board computer:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the inst rument displa y. #
Scroll thro ugh the display messages byswip-
ing upwards or down wards on the leT-hand
To uch Control. #
T
To e
o e xit t
xit t he messag
he messag e memory
e memory:
:press the back
button G. Display messages and
warning/indicator lamps
449
449

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button attached tothe
ch arging station or the emer gency call numbers.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning. Display messages and
warning/indicator lamps
463
463

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Consult a quali/ed specialist workshop.
Û
Battery overheated Stop,
everybody out! Outdoors if
possible *T
he high- voltage battery has overheated. There is a risk of /re. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
If possible, stop theve hicle in the open air and ensure that all vehicle occupants getout.
% Supporting vehicle functions may activate automaticall y,e.g. the air-recirculation mode as part of climate control. #
Do not continue driving. #
If smoke is present, lea vethe danger zone and call the /re service immediatel y. #
Consult a quali/ed specialist workshop even if there are no extern al signs of a /re.
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
465 465

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. &
W WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C.
ÿ *T
here is a malfunction in the engine cooling system. #
Avoiding high loads on the engine, drive tothe nearest quali/ed specialist workshop. In doing so, ensu rethat the
coolant temp erature display remains below 120°C. Display messages and
warning/indicator lamps
475
475

Engine
Engine
W
W
ar
ar ning/indicat
ning/indicat or lampP
or lam pP ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ÿ
Coolant warning lamp (red) *T
he red coolant warning lamp is lit while the engine is running.
Po ssible causes:
R The temp erature sensor is malfunctioning
R The coolant le vel is too low
R The air supply tothera diator is obstructed
R The radiator fan is faulty
R The engine coolant pump is faulty
If th ere is an additional warning tone, the coolant temp erature has exceeded 120°C. &
W
WARNING
ARNING Risk of burns when opening the bonnet
If yo u open the bonnet in theev ent of an overheated engine or /re in the engine compartment, thefo llowing situa-
tions may occur:
R You may come into contact with hot gases.
R You may come into contact with other escaping hot operating 0uids. #
Before opening the bonnet, allow the engine tocool down. #
Intheev ent of a /re in the engine compartment, keep the bonnet closed and call the /re service. #
Stop immediately in accordance with the tra1c conditions and switch o. theve hicle. Do not continue driving. Displ
aymessages and warning/indicator lamps
523
523

Pa
rking.................................................. 281
Pa using.................................................. 283
System limitations..................................2 79
A
A ctiv
ctiv e Ser
e Ser vice Sy
vice Sy st
stem PL
em PL US
US
see ASS YST PLUS
A
A ctiv
ctiv e Speed Limit Assist
e Speed Limit Assist
Display................................................... 246
Fu nction................................................ 246
A
A ctiv
ctiv eSt
e St eer
eer ing Assist
ing Assist
Ac tivating/deactivating.......................... 252
Ac tive Emer gency Stop Assist................ 252
Fu nction................................................ 250
System limits......................................... 250
A
A ctiv
ctiv e
eTr
Tra1c
a1c Jam Assist
Jam Assist
Ac tivating/deactivating.......................... 249
Fu nction................................................ 248
A
A dap
dap tiv
tive br
e br ak
ake lights
e lights .................................... 236
A
A dap
dap tiv
tive cr
e cr uise contr
uise contr ol
ol
see Active Distance Assist DISTRONIC
A
A dap
dap tiv
tive Highbeam Assist
e Highbeam Assist
Ac tivating/deactivating.......................... 148
Fu nction................................................ 147 A
A
dap
dap tiv
tive Highbeam Assis
e Highbeam Assist Plus t Plus
Fu nction................................................ 148
Switching on/o..................................... 149
A
A dBlue
dBlue ®
®
Ad ditives................................................ 437
Capacity................................................ 438
No tes..................................................... 207
Purit y.................................................... .437
To pping up............................................ .208
A
A dditional door lock dditional door lock ....................................... 82
A
A dditiv
dditiv es
es
Ad Blue ®
................................................ .437
Engine oil............................................... 438
Fu el....................................................... 435
A
A dditiv
dditiv es (A
es (AdBlue
dBlue ®
®
)
)
see AdBlue ®
A
A dditiv
dditiv es (engine oil)
es (engine oil)
see Additives
A
A dditiv
dditiv es (fuel)
es (fuel)
see Fuel
ADS PL
ADS PL US dam
US dam ping syst
ping syst em
em
see AIR BODY CONTROL ATer
ATer
-sales
-sales ser
service
vice
see AS SYST PLUS
AIR BOD
AIR BOD Y C
Y CONTR
ONTR OL
OL
Setting................................................... 266
Suspension............................................ 265
Air conditioning menu
Air conditioning menu Calling up.............................................. 161
Air dis
Air distr tribution
ibution
Setting................................................... 160
Setting (MBUX multimedia system)......... 162
Air fr
Air fr eshener syst
eshener syst em
em
see Frag rance system
Air inlet
Air inlet see Air-water duct
Air pr
Air pr essure
essure
see Tyre pressure
Air suspension
Air suspension see AIR BODY CONTROL
Air v
Air v ents
ents
Ad justing (front)..................................... 172
Ad justing (rear)...................................... 173
Glo vebox............................................... 173 Index
535
535