2021 MERCEDES-BENZ E-CLASS ESTATE service

F
F
olding benc
olding benc h seat in t
h seat in the load com
he load com par
partment
tment N
No
ot
tes on t
es on t he f
he folding benc
olding benc h seat
h seat &
W
WARNING
ARNING Risk of injury when the seat
backrest is not upright and loc ked in posi-
tion
The seat backrest of thefo lding bench seat
may fold down while theve hicle is in motion.
In this case, the seat belts may not per form
th eir intended pr otective function. #
Make sure that the seat backrests of the
re ar ben chseat are loc ked in the upright
position. Obser
vethe no tes on "Seat belts" (/ page 49),
"Head restraints" (/ page 110) and "Children in
th eve hicle" (/ page 59).
The folding bench seat is appr oved for use only
with child seats designed forch ildren up tosix
ye ars old (/ page 70). Information on suitable
ch ild restraint systems on thefo lding bench seat
can be obtained at a Mercedes-Benz Service
Centre. The
folding bench seat may be used only when
th e combined luggage co ver and net is installed.
The tailgate can be opened from thefo lding
bench seat. The switch is located on the wheel
ar ch on theright-hand side when vie wed in the
direction of tr avel.
F
F olding out t olding out t he f
he folding benc
olding benc h seat
h seat
R
R eq
eq uir
uir ements:
ements:
R The seat backrests of there ar ben chseat are
loc ked in the upright position.
R The handle forth e combined luggage co ver
and net has been mo ved up. Toimpr ovethe
re ar vie w,the upper part of the plate has been
fo lded down. 116
116
Seats and st
owing

#
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2during the
entire journe y. #
Have theke y1 checked at a quali/ed spe-
cialist workshop. If t
If t
he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button.
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S
t
tar
ar ting t
ting t he v
he vehicle via R
ehicle via R emot
emote Online Ser
e Online Ser vices
vices Cooling or heating t
Cooling or heating t
he v
he vehicle int
ehicle int er
erior bef
ior bef ore
ore
st
st ar
ar ting t
ting t he jour
he jour ney
ney
Ensu rethefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
R The star ter battery is su1ciently charge d. Char Char
ging t ging t he st
he start
arter batt
er batt er
ery bef
y bef or
ore st
e st ar
ar ting t
ting t he
he
jour
jour ney
ney
Yo u can receive a message on your smartphone
when the state of charge ofthe star ter battery is
lo w. You can then start theve hicle with the smart-
phone tocharge the batter y.The vehicle is auto-
matically switched o. aTer ten minutes.
Ensure thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
St
St ar
arting t
ting t he v
he vehicle (R
ehicle (R emot
emote Online)
e Online) &
W WARNING ARNING Risk of crushing or ent rapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. Driving and parking
179
179

R
Select a higher vehicle le vel.
R ShiT toa lo werge ar.
R Drive quickly toove rcome thero lling resist-
ance; theve hicle may otherwise dig itself in.
R Drive in the trac ksofother vehicles if possi-
ble. Make sure that thefo llowing prerequisites
are met:
- the tyre ruts are not too deep
- the sand is /rm enough
- thegr ound clearance is su1cient
F F or
or ding
ding
Also obser vethefo llowing information when ford-
ing:
R Drive no faster than 10 km/h.
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Switch o. automatic climate cont rol
( / page 162).
R V
V ehicles wit
ehicles wit h st
h stationar
ationar y heat
y heater/v
er/ventilation:
entilation:
switch the stationary heater/ventilation o.
(/ page 168). R
Ensure that a bow wave does not form asyou
drive.
R Do not stop in thewa ter and do not switch o.
th e engine. Ensure the ECO start/s top func-
tion is switched o. (/ page 189).
Dr
Dr iving in mount
iving in mount ainous t
ainous terr
errain
ain
Also obser vethefo llowing information when driv-
ing in mountainous terrain:
R Avoid high engine speeds.
R Use the braking po wer of the engine when
driving downhill.
R ShiT toa lo werge ar on uphill gradients and on
long, steep downhill gradients.
R Activate DSR before driving downhill, if neces-
sary (/ page 249).
Chec
Chec klis
klisttaTer
aTer dr
driving
iving o.-r
o.-road
oad
Driving o.- road places greater demands on your
ve hicle than driving on normal roads. Check the
entire vehicle for damage and fore ign bodies
ev ery time aTer driving o.- road. Foreign bodies in
th e wheels or driv etra in can lead toimbalances
and therefore vibrations. R
Ifth eF orG drive prog ram is selected:
select ano ther drive prog ram.
R Deactivate DSR.
R Lowe rth eve hicle le vel again toa le vel suitable
to thero ad conditions, e.g. tothe normal
le ve l.
R Apply the brakes todry them aTer ford ing.
R Check that the service brake is working nor-
mally aTer a long downhill str etch.
R Clean thefo llowing components every time
aTer driving o.- road:
- licence plate number
- headlamps and tail lamps
- tyres, wheels and wheel ar ches
- underbody
R ATer driving thro ugh sand, mud, water or
gr av el, ha vethefo llowing components
ch ecked and cleaned:
- brake disks and brakepads
- tyres and wheels
- axle joints Driving and parking
187
187

%
Ifyo u brake hard, the mechanical brake is
also used. This means that the maximum
re cuperative energy cannot be reco vered. The
more you drive and brake in an anticipatory
manner, the more e1cient lyenergy can be
re cuperated.
Syst
Syst em limits
em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y. Manuall
Manuall y se
y setting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
% IntheÎ drive prog ram, you can use the
stee ring wheel gearshiT paddles tomanually
adjust the intensity of recuperation in overrun
mode. %
When theve hicle is star ted again or transmis-
sion position his engaged again, the stand-
ard setting is automatically set:
The following recuperation le vels are available:
R hà Intelligent, anticipa tory recuperation
with ECO Assist (standard setting)
(/ page 190, 193)
R hq Norecuperation: theve hicle rolls freely R
h Normal recuperation
R h± Increased recuperation: st rong deceler-
ation in overrun mode, e.g. for driving on
downhill gradients
R h±± Maximum recuperation: maximum
decele ration in overrun mode #
T
To incr
o incr ease r
ease r ecuper
ecuper ation:
ation:brie0y pull gearshiT
paddle 1. #
T
To r
o r educe r
educe r ecuper
ecuperation:
ation:brie0y pull gearshiT
paddle 2. #
S
St
tandar
andar d se
d setting:
tting: pull and hold gearshiT pad-
dle 1 or2 or engage transmission position
h again. 192
192
Driving and parking

1
Fuel /ller 0ap
2 Brac ketfo r fuel /ller cap
3 Tyre pressure table
4 QR code forre scue card
5 Stationary heater indication
6 Fuel type #
Press on the back area of fuel /ller 0ap 1. #
Turn the fuel /ller cap anti-clockwise and
re mo veit. #
Insert the fuel /ller cap from abo veinto
brac ket2. #
Comple tely insert the pump nozzle into the
ta nk /ller nec k,hook in place and refuel. #
Only /ll the fuel tank until the pump nozzle
switches o..
% V
Vehicles wit
ehicles wit h a diesel engine:
h a diesel engine: whenthe fuel
ta nk is comple tely em pty, top up with at least
5 litres of diesel. #
Replace the cap on the /ller neck and turn
clockwise until it engages audibl y. #
Close fuel /ller 0ap 1. A
A
dBlue
dBlue ®
®
(v
(vehicles wit
ehicles wit h a diesel engine onl
h a diesel engine onl y)
y) N
No
ot
tes on
es on r
re/lling
e/lling A
AdBlue
dBlue ®
®
Ad Blue ®
is a water-soluble 0uid forth e NOx
ex haust gas aTertreatment of diesel engines. In
order forth eex haust gas aTertreatment tofunc-
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22241. Ad
Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-0ammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only /ll the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
awa y from chil-
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughl y.
Drink plenty of water. Seek medical at tention at
once.
Obser vethe no tes on operating 0uids
(/ page 433).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at a
quali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre. Driving and parking
207 207

R
AdBlue ®
is available at many /lling stations
from AdBlue ®
/lling pumps.
R Alternati vely,Ad Blue ®
is available at quali/ed
specialist workshops, e.g. Mercedes-Benz
Se rvice Centres, and at many /lling stations in
Ad Blue ®
re/ll canis ters or AdBlue ®
re/ll bot-
tles.
% Ensure the connection between there /ll con-
ta iner and vehicle /ller neck does not drip.
T
T opping up A
opping up A dBlue
dBlue®
®
* NO
NO TE
TEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used to/ll the fuel
ta nk. #
Only use AdBlue ®
to /ll theAd Blue ®
ta nk. #
Do not over/ll theAd Blue ®
tank. *
N
NOOTE
TE Contamination of theve hicle inte-
ri or due toAd Blue ®
lea kage #
ATer topping up, carefully close the
Ad Blue ®
re/ll con tainer. #
Avoid car rying AdBlue ®
re/ll con tainers
permanently in theve hicle. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked.
The following message s appear in order in the
Instrument Displ aywhen theAd Blue ®
tank
re qu ires topping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediatel y.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance aTer the
re maining distance displa yed has been driven.
To p up AdBlue ®
immediatel y.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low Ad
Blue ®
leve l will lead tolimited per form ance
from the speed displa yed. ATer there maining
distance displa yed has been co vered, it will no
longer be possible tostart theve hicle. Top up
with at least the amount of AdBlue ®
displa yed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no longer start the
ve hicle. Top up with at least the amount of
Ad Blue ®
displa yed. Switch on theve hicle and
wa itfor appr oximately 60 seconds. Start the
ve hicle.
Yo u can see theAd Blue ®
range and le vel in the
Service menu in the Instrument Displa y.
% The AdBlue ®
range sh own depends strongly
on the driving style and operating conditions.
The actual range can therefore deviate from
th e calculated range. 208 208
Driving and parking

R
Atawa llbox or charging station (mode 3)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requiremen ts.
Consult a quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to
th e impr ovedch arging per form ance and better
ch arging e1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
harging cable
ging cable
Alw ays st owtheve hicle charging cable in the
ch arging cable bag pr ovided and secure it in the
boot or load compartment of your vehicle.
Otherwise, thech arging cable is not su1ciently
secured. Sy
Sy
st
stem limits
em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging
The charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside tempe ratures
R Extended periods without charging
R The maximum available charging cur rent of
th e po wer supply equipment
R The charging cur rent set (mode 2) in the multi-
media system (/ page 341) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag e batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable.
Mercedes-Benz thoroughly tests these
original charging cables forth eir suitabil-
ity for high-voltage charging of your vehi-
cle. Pur chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. Driving and parking
211 211

ity
for high-voltage charging of your vehi-
cle. Pur chase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere. #
Check the setting of the maximum
ch arge cur rent using thech arging capa-
city shown in the Instrument Displa y.Before
charging at a mains soc ket, ha vethe maxi-
mum permissible charging cur rent forth ere leva nt
mains soc ket or the building inspected byaqu ali-
/ed elect rician. The charging cable supplied is set
to a countr y-speci/c maximum charging cur rent
va lue. When charging abroad, the maximum value
may exceed the permitted value forth at countr y.
When abroad, obser vethe count ry-speci/c la ws
when charging. If you ha vequestions concerning
setting thech arging cur rent or if there is a mal-
function, please contact a quali/ed specialist
wo rkshop. #
Set the maximum permissible charging cur-
re nt in the multimedia system menu
(/ page 341). If
th eex act value of the maximum permissible
ch arging cur rent cannot be set, select the next
smaller adjustable value.
% Ifth eve hicle requ ires more time than usual to
ch arge the high-voltage batter y,ch eck the
maximum charging cur rent settings in the
multimedia system menu. Ov Ov
er
ervie
vie w of t
w of t he c
he char
harging cable contr
ging cable contr ol panel
ol panel The
charging cable cont rol panel sho ws the cur-
re nt status of thech arging process. 1
Supply voltage indicator
2 Charging process indicator 3
Temp erature monitor indicator
4 Safety sy stem indicator
Suppl
Suppl y v
y volt
oltag
age indicat
e indicat or
or1
1 Display
Display
Meaning
Meaning
Lights up whit eThe supplyvoltage is
connected. Char
Char
ging pr
ging pr ocess indicat
ocess indicat or
or2
2 Display Display
Meaning Meaning
Flashes green The high-voltage bat-
tery isch arging. 214
214
Driving and parking