2021 MERCEDES-BENZ E-CLASS ESTATE lock

This does not lock or unlo
ckthe fuel /ller 0ap.
Plug-in h
Plug-in h ybr
ybrid:
id:the soc ket 0ap is also loc ked and
unloc ked. The soc ket 0ap can be opened even if a
ke y is de tected in the car.
The vehicle is not unloc ked:
R ifyo u ha veloc kedth eve hicle using thekey
R ifyo u ha veloc kedth eve hicle using KEYLESS-
GO Loc
Loc
king/unloc
king/unloc king t
king the v
he vehicle wit
ehicle wit h KEYLESS-GO
h KEYLESS-GO R R
eq eq uir
uir ements:
ements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door on which the
door handle is used are closed.
* NO
NO TE
TEVehicle damage due touninten-
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deacti vate the function of theke y in
th ese situations.
or #
Make sure that theke y is at a minimum
dis tance of 3 m away from theve hicle. Obser
vethe no tes:
R onwashing theve hicle in a car wash
(/ page 382)
R on using a high pressure cleaner
(/ page 383) #
T To unloc o unloc k t
k the v
he v ehicle:
ehicle: touch the inner sur face
of the door handle. #
T To loc o loc k t
k the v
he v ehicle:
ehicle: touch sensor sur face 1
or 2. #
Conv Conv enience closing:
enience closing: touch recessed sensor
sur face 2 until the closing process has been
comple ted. 84 84
Opening and closing

%
Further information on con venience closing
(/ page 95).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. Opening and closing
85 85

In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R while theve hicle is being tow- star ted or
pushed
R ifth eve hicle is being tested on a roller dyna-
mome ter P
P
o
ow
w er closing function
er closing function &
W WARNING ARNING Risk of becoming trapped when
th e doors close automatically
Body parts or objects can become trapped,
causing injuries. #
Ensure that no body parts or objects are
in the closing area. #
Automatic closing of the doors can be
cancelled bypulling the outer or inner
door handle. If
yo u push the door into the lock tothe /rst
de tent position, the po wer closing function will
automatically pull the door into the loc k. Loc
Loc
king/unloc
king/unloc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
emerg
emerg encykey
ency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,/rst press the button for
locking from the inside while the driver's door
is open. Then proceed tolock the driver's
door using the emer gency key. #
Remo vethe emer gency key (/ page 81). #
Inse rtthe emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
straight as possible away from theve hicle until
it re leases. #
Release the door handle. 86
86
Opening and closing

#
T
To unloc
o unloc k:
k:turn the emer gency key anti-cloc k-
wise toposition 1. #
T
To loc
o loc k:
k:turn the emer gency key clockwise to
position 1. #
Carefully press the co ver onto the lock cylin-
der until it engages and is seated /rml y.Load com
Load com
par
partment
tment Opening t
Opening t
he t
he tailg
ailgate
ate &
D
D AN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. #
Ifth eta ilgate is unloc ked, pull theta ilgate han-
dle and release it again immediatel y. #
V
Vehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS:
CCESS:make a
kicking mo vement with your foot below the
bumper (/ page 90). #
Pull remo teoperating switch 1until theta il-
ga te opens.
or #
Press and hold thep button on thekey. #
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon as
it begins toopen. Opening and closing
87
87

If an obs
tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a substi-
tute foryo ur attentiveness. #
V
Vehicles wit
ehicles wit h f
h folding benc
olding benc h seat:
h seat:pull button
1 forth eta ilgate twice.
The tailgate will be unloc ked. If
th eta ilgate has been loc ked from the outside,
or thech ild saf ety lock has been acti vated, the
ta ilgate cannot be unloc ked from the inside using
button 1. Closing t
Closing t
he t
he tailg
ailgate
ate &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle. N No
ot
tes on closing t
es on closing t he t
he tailg
ailgat
ate:
e: your vehicle is
equipped with automatic keyre cognition. If a key
belonging totheve hicle is de tected in theve hicle,
th eta ilgate will not be loc ked.
No tethat theta ilgate will not be loc ked in thefo l-
lowing situation:
R You ha veloc kedth eve hicle and close theta il-
ga te while a key belonging totheve hicle is
inside theve hicle.
and
R A second key belonging totheve hicle is not
de tected outside theve hicle.
Au tomatic keyre cognition is only an aid and is not
a substitute foryo ur attentiveness. #
Before locking, ensure that at least one key
belonging totheve hicle is outside theve hicle. #
T To close t
o close t he t
he tailg
ailg at
ate:
e: pull theta ilgate down-
wa rds slightl y.Re lease it as soon as it begins
to close. 88
88
Opening and closing

&
W
W ARNI NG
ARNI NGRisk of becoming trapped dur-
ing automatic closing of theta ilgate
Body parts may become trapped. There may
be people in the closing area. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. V V
ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS:
CCESS: it is also
possible tostop the closing process bymaking a
kicking mo vement below there ar bumper. #
Switch on the po wer supply or theve hicle. #
Push remo teoperating switch 1until theta il-
ga te is fully closed. #
Press closing button 1ontheta ilgate.
V V ehicles wit
ehicles wit h KEYLESS-GO
h KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle. Opening and closing
89
89

V
V
ehicles wit
ehicles wit h HANDS-FREE A
h HANDS-FREE A CCESS
CCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 90).
A
A ut
ut omatic rev
omatic rever
ersing function f
sing function f or t
or the t
he t ailg
ailgate
ate
The tailgate is equipped with automatic bloc kage
de tection with a reve rsing function. If an obstacle
obstructs theta ilgate during the automatic closing
process, it will automatically open again slightl y.
Au tomatic bloc kage detection with there ve rsing
function is only an aid and is not a substitute for
yo ur attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
The reve rsing function will not react:
R tosoT, light and thin objects, e.g. /n gers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap-
ped. #
Ensure that no body parts are in the
closing area.
If someone is trapped, either: R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. HANDS-FREE A
HANDS-FREE A
CCESS function
CCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate byper-
fo rm ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y.90 90
Opening and closing

#
Insert emer gency key2 into opening 1in
th e trim and push it in.
The tailgate will be unloc ked. Emerg
Emerg
ency r
ency release of t
elease of t he t
he tailg
ailgat
ate fr
e fr om inside
om inside
(v
(v ehicles wit
ehicles wit h a f
h a folding benc
olding benc h seat)
h seat) #
Press the co ver down in the direction of ar row
1 and pull in the direction of ar row 2 to
re mo veit. #
Pull the emer gency release le ver in the direc-
tion of ar row 3.
The tailgate will be unloc ked. Side windo
ws
Side windo ws Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the but-
to n immedia tely or pull it in order to
close the side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but-
to n immedia tely or press the button in
order toreopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws,particular lywhen unat ten-
ded. #
Activate thech ild saf ety lock forth ere ar
side wind ows. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Never lea vechildren unattended in the
ve hicle. Opening and closing
93
93