2021 MERCEDES-BENZ E-CLASS ESTATE phone

%
Further information on con venience closing
(/ page 95).
If yo u open theta ilgate from outside, it is auto-
matically unloc ked. Pr
Pr
oblems wit
oblems wit h KEYLESS-GO, tr
h KEYLESS-GO, tr oubleshoo
oubleshooting
ting Y
Y
ou can no long
ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle using
ehicle using
KEYLESS-GO
KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactivated.
R The key battery is weak or dischar ged. #
Activate the function of theke y (/ page 80). #
Check the battery using the indicator lamp
(/ page 79). #
Replace theke y batter y,if necessary
(/ page 81). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 86). #
Have theve hicle and keych ecked at a quali-
/ed specialist workshop. Ther Ther
e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour
sour ce
ce
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce. A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king f
king fea-
ea-
ture
ture The
vehicle is loc ked automatically when theve hi-
cle is switched on and the wheels are turning
fa ster than walking pace. #
T To activ o activ at
ate:
e: press and hold button 2for
appr oximately /ve seconds until an acoustic
signal sounds. #
T To deactiv
o deactiv at
ate:
e: press and hold button 1for
appr oximately /ve seconds until an acoustic
signal sounds. Opening and closing
85 85

ov
er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on
th e function of the automatic front passenger air-
bag shuto. (/ page 53). &
W
WARNING
ARNING ‑ Risk of accident or injury
when using the cup holder while theve hi-
cle is in motion
The cup holder cann othold a container secure
while theve hicle is in motion.
If yo u use a cup holder while theve hicle is in
motion, the container may be 0ung around
and liquids could be spilled. The vehicle occu- 124
124
Seats and st
owing

1
Bag hook A
A
tt
tt ac
ac hing t
hing t he lugg
he lugg ag
age net
e net &
W
WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around and hit
vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. Obser
vethe no tes on loading theve hicle.
The lug gage net is available for all vehicles except
hy brid vehicles. #
Vehicles with a load compartment pac kage:
insert the brac kets with the tie-down eyes into
th e load rails (/ page 135). #
Fold up the tie-down eyes. #
Hook luggage net 1into the front and rear
tie-down eyes. EASY
EASY
-PAC
-P AC K load-secur
K load-secur ing kit
ing kit N
No
ot
tes on t
es on t he EASY
he EASY -PAC
-P AC K load-secur
K load-secur ing kit
ing kit
The EAS Y-PA CK load -securing kit allo wsyouto
use your load compartment for a variet y of purpo-
ses. The components are located in the st owage
space under the load compartment 0oor. 134
134
Seats and st
owing

Example: 12 V soc
ket in the st owage compartment
in the front centre console #
Brie0y press the trim element of the co ver on
th e front.
The co ver opens in the direction of the ar row. #
LiT up cap 1ofthe soc ket and insert the
plug of the device.
If yo u ha veconnected a device tothe 12 V
soc ket, lea vethe co ver of the st owage compart-
ment open. USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment Yo
u can charge a USB device, such as a mobile
phone, at the USB ports using a suitable charging
cable.
When theve hicle is switched on, the devices can
be charge d with 5 V (up to3 A). W W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h the e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cann ot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W WARNING ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. #
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. Seats and st
owing
139 139

*
N
NO
OTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N NOOTE
TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. R
Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module. R
The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st ow age compartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This depends on the appli-
cations (apps) cur rently running.
The mobile phone can be cooled in the mobile
phone st owage compartment when the air
conditioning system is switched on. The cool-
ing output in the mobile phone st owage com-
partment is highest when the controller in the
glo vebox is closed.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are designed for wire-
less charging are excluded.
R When charging, the mat should be used if pos-
sible. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging (Qi-compatible mobile phone).
A list of Qi-compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. 140 140
Seats and st
owing

#
Place the mobile phone as close tothe centre
of mat 1as possible with the display facing
upwards.
When thech arging symbol is shown in the
multimedia system, the mobile phone is being
ch arge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
R R adio eq
adio eq uipment appr ov
uipment appr oval number
al number s f
s for Br
or Br azil
azil
This device operates on a secondary basis, that is
to say it has no pr otection against harmful inter-
fe re nce, not even from the same type of stations,
and must not cause inter fere nce with systems
ope rating on a prima rybasis.
This product is permitted in accordance with the
procedure de/ned in Directive 242/2000 bythe
Brazilian telecommunications agency ANATEL and
meets the applicable tech nical requ irements.
Fu rther information is available on the ANATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of con-
fo rm ity forve hicle components which receive
and/or transmit radio waves. F
F
itting and r
itting and r emo
emoving t
ving t he
he0oor
0oor mats
mats &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. #
T To
o /t:
/t: press studs 1onto holders 2. #
T
To r
o r emov
emov e:
e:pull the 0oor mat o. holders 2. Seats and st
owing
141
141

#
Make sure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2.
The vehicle will start aTer a short time.
When youre mo vetheke y1 from the mar ked
space 2,theve hicle can be driven. For fur-
th er engine starts ho wever,theke y1 must
be located in the mar ked space 2during the
entire journe y. #
Have theke y1 checked at a quali/ed spe-
cialist workshop. If t
If t
he v
he v ehicle does no
ehicle does no t st
t start:
art: #
Place theke y1 inthe mar ked space 2and
lea veitth ere. #
Depress the brake pedal and start theve hicle
using the start/s top button.
% You can switch on the po wer supply or the
ve hicle with the start/s top button.
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S
t
tar
ar ting t
ting t he v
he vehicle via R
ehicle via R emot
emote Online Ser
e Online Ser vices
vices Cooling or heating t
Cooling or heating t
he v
he vehicle int
ehicle int er
erior bef
ior bef ore
ore
st
st ar
ar ting t
ting t he jour
he jour ney
ney
Ensu rethefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
R The star ter battery is su1ciently charge d. Char Char
ging t ging t he st
he start
arter batt
er batt er
ery bef
y bef or
ore st
e st ar
ar ting t
ting t he
he
jour
jour ney
ney
Yo u can receive a message on your smartphone
when the state of charge ofthe star ter battery is
lo w. You can then start theve hicle with the smart-
phone tocharge the batter y.The vehicle is auto-
matically switched o. aTer ten minutes.
Ensure thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
St
St ar
arting t
ting t he v
he vehicle (R
ehicle (R emot
emote Online)
e Online) &
W WARNING ARNING Risk of crushing or ent rapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. Driving and parking
179
179

#
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o..
R The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App R
By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair wor
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;. R
ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R do not depress the accelerator pedal past the
pressure point (kickdown).
R Only increase the engine speed gradually and
accelerate theve hicle tofull speed aTer
1,500 km.
This also applies when the engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethefo llowing running-in
no tes:
R In cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer-
ta in distance is being driven aTer theve hicle
has been deli vered or aTer repairs. Full sys-
te m e.ectiveness is not reached until the end
of this teach-in process.
R Brakepads, brake disks and tyres that are
either new or ha vebeen replaced only achie ve180
180
Driving and parking