2021 MERCEDES-BENZ E-CLASS COUPE phone

The Mercedes‑Benz eme
rgency call system trig-
ge rs an emer gency call automatically in thefo l-
lowing cases:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident
The eme rgency call has been made:
R Avo ice connection is made tothe
Mercedes‑Benz eme rgency call centre.
R A message with accident data is transmitted
tothe Mercedes‑Benz emer gency call centre.
The Mercedes‑Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes‑Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes‑Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished. It is not possible
toimmediately end an automatic
emer gency call.
If th e Mercedes‑Benz emer gency call system can-
not connect tothe Mercedes‑Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T T
r
r igg
igg er
ering a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: press and hold the SOS button for
at least one second (/ page 281). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre
can transmit theve hicle position data toone
of the public emer gency services call centres.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice MBUX multimedia system
291
291

connection is es
tablished with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
If th e Mercedes-Benz emer gency call system can-
not connect tothe Mercedes-Benz emer gency
call centre, the emer gency call is automatically
sent tothe public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the media displa y.#
Dial the emer gency number 112 112onyour
mobile phone.
Ending an unint
Ending an unint entionall
entionally tr
y trigg
igger
ered manual
ed manual
Mer
Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call#
Using t
Using t he multifunction st
he multifunction st eer
eering wheel:
ing wheel: select
~. Dat
Dat
a tr
a transf
ansf er of t
er of t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call syst
call syst em
em In
theev ent of an automatic or manual emer gency
call thefo llowing data is transmitted, forex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a fewhund red
metres before the incident)
R Direction of tr avel
R Vehicle identi/cation number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available or
not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia system Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cann otbe per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is 292
292
MBUX multimedia system

A
A
dditional functions in t
dditional functions in t he T
he TV menu
V menu Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/o. or con/gured:
R Channel /x
R Count ry-speci/c character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGSelecttoshow cur rent prog ramme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent prog ramme. A
A
ut
ut hor
hor ising a Bluet
ising a Bluet ooth
oo th®
®
audio de
audio de vice f
vice f or media
or media
pla
pla yback
yback R R
eq
eq uir
uir ements:
ements:
R Bluetoo th®
is activated on the multimedia sys-
te m and audio equipment. R
The audio equipment supports the Blue tooth ®
audio pro/les A2DP and AVRC P.
R The audio equipment is "visible" forot her devi-
ces. Multimedia system:
4 © 5
Media 5
Bluetooth 5
ª
Wi th Blue tooth ®
audio, you can play back music
/les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
system. 296 296
MBUX multimedia system

#
Toplay back audio /les using the multimedia
system, authorise theex tern al data storage
medium on the MBUX multimedia system.
A
A ut
ut hor
hor ising a ne
ising a ne w Bluet
w Bluetooth
oo th®
®
audio de
audio de vice
vice #
Select Connect new device .#
Select an audio device.
Authorisation starts. A code is displa yed on
th e multimedia system and on the mobile
phone. #
Ifth e codes are identical, con/ rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blu etoo th®
audio equipment is connected
with the multimedia system.
Connecting pre Connecting pre viousl
viously aut
y author
horised Bluet
ised Bluet ooth
oo th®
®
audio eq
audio eq uipment
uipment #
Select a Blu etoo th®
audio device from the list.
The connection is being established. R
R
eceiving T
eceiving T V c
V channels in HD q
hannels in HD q uality
uality *
N
NOOTE
TE Damage tothe CI+ module and
Smart Card The CI+ module is designed
for use in the
home. The CI+ module can overheat and be
damaged bycontinuous exposure tohigh out-
side temp eratures. #
Make sure that the CI+ module is not
subject tohigh temp eratures forex ten-
ded periods of time.
If th e CI+ module is damaged, no
encryp tedch annels can be received. %
The CI+ module is not available in all coun-
tries.
A CI+ module (Common Inter face Module), which
is not included in the scope of deliver y,is used to
decrypt HD prog rammes according tothe CI+
standard.
In some countries, an additional smart card is
re qu ired, which is inser ted into the CI+ module
(see the manufacturer's operating manual). The CI+ module is connected in
the CI+ box in the
glo vecompartment. #
T To inser
o inser t t
t the smar
he smar t car
t card in t
d in t he CI+ module:
he CI+ module: if
re qu ired (countr y-dependent), insert the
smart card into the CI+ module slot.
% The CI+ box is designed for operation at tem-
peratures between 0 °C and 65 °C. Atoper-
ating temp eratures that are higher or too low
a message appears in the multimedia system
and the CI+ module is switched o. automati-
call y.Ifth e CI+ module is switched o., no
encryp tedch annels can be received. MBUX multimedia system
297
297

Symbol
Symbol
DesignationF
Designation Function
unction
6/8 Play/PauseSelecttostart, stop or continue pl aybac k.
5 Brow se Selecttochoose a category and then a radio sta-
tion. Depending on
the frequency band selected, di.er-
ent functions are available toyou.
Select the desired frequency band in thera dio
menu head runner. Calling up T
Calling up T
uneIn R
uneIn Radio
adio R
R
eq
eq uir
uir ements:
ements:
R A Mercedes me account is available.
R The vehicle is connected with the Mercedes
me account.
R The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available.
Depending on the countr y,data volume may
need tobe pur chased. R
Afast In tern et connection for data transmis-
sion free of inter fere nce.
% Data volume can be pur chased dir directl
ectl y fr
y fr om
om
a mobile phone ne
a mobile phone ne tw
twor
ork pro
k pro vider
vider viathe
Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia system: 4 © 5
Radio #
Select TuneIn Radio .
The TuneIn menu appears. The last station set
starts playing.
% The connection quality depends on the local
mobile phone reception. Sound se Sound se
ttings ttings Ov
Ov
er
ervie
vie w of functions in t
w of functions in t he sound menu
he sound menu The setting options and functions
available
depend on the sound system /t ted. You can /nd
out which sound system is /t tedinyour vehicle in
th e Digital Owner's Manual.
S
S t
tandar
andar d sound syst
d sound syst em and A
em and Adv
dvanced sound sy
anced sound sy s-
s-
t
t em
em
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume
- Automatic adjustment 300
300
MBUX multimedia system

+
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Pull away immediatel y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W
W ARNING ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies that hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues. #
T
To incr
o incr ease t
ease t he tyr
he tyre pr
e pressur
essur e:
e:switch on the
tyre in0ation compressor. #
T To r o r educe t
educe t he tyr
he tyre pr
e pressur
essur e:
e:press pressure
re lease button 1next tomanome ter2. #
When the tyre pressure is cor rect, unscr ew
th e /lling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre in0a-
tion compressor.
The /lling hose st ays on the tyre sealant bot-
tle. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk of an accident due towo rk
car ried out incor rectly on the battery
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This Breakdown assis
tance
323
323

F
F
r
req
eq uency band and maximum tr
uency band and maximum tr ansmission out-
ansmission out-
put
put F
F
r
req
eq uency band
uency band Maximum tr
Maximum transmis-
ansmis-
sion output
sion output
Short wave
3 - 54 MHz 100 W
4 m frequency band
74 - 88 MHz 30 W
2 m frequency band
144 - 174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 - 460 MHz 10 W
70 cm frequency band
420 - 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 W The
following can be used in theve hicle without
re strictions:
R two- wayra dios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies in
th e 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(TETRA)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of theve hicle forth efo llo w-
ing frequency bands:
R Terrestrial Trunked Radio (TETRA)
R 70 cm frequency band
R 2G/3G/4G R R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation and not
and notes
es R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation of small com
of small compo-
po-
nents
nents Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation" in the Dig- ital Operator's Manual in
theve hicle, on the inter-
net and in the app. R
R
egulat
egulat or
ory r
y r adio
adio identi/cation
identi/cation – Indonesia
– Indonesia Manufacturer information about
radio-based vehi-
cle components can be found using thekey
phrase "Regulatory radio identi/cation – Indone-
sia" in the Digital Operator's Manual in theve hi-
cle, on the internet and in the app.
% These are not small components. Information
about small components can be found using
th eke y phrase "Regulatory radio identi/cation
of small components". F F
urt
urt her
her com
com ponent-speci/c
ponent-speci/c inf
infor
ormation
mation Fu
rther component-speci/c information can be
fo und using theke y phrase "fur ther component-
speci/c information" in the Digital Owner's Man-
ual in theve hicle, on the internet and in the app. 356
356
Te
ch nical data

Airbag
Airbag
Activation................................................ 40
Au tomatic co-driver airbag shuto............ .49
Fr ont airbag (driver, front passenger)........ 46
Installation locations................................ 46
Knee airbag............................................. 46
Overview.................................................. 46
PA SSENGER AIR BAG indicator la mps...... 50
Pr otection................................................ 47
Re duced pr otection.................................. 48
Side airbag.............................................. 46
Wi ndow airbag......................................... 46
Air0 ow
Air0ow
Setting................................................... 143
AIRSC AIRSC ARF
ARF
Ad justing the outlets.............................. 153
Switching on/o.....................................1 08
Alar
Alar m syst
m syst em
em
see ATA (anti-theT alarm system)
All-wheel dr
All-wheel dr ive
ive
see 4M ATIC
Ambient lighting
Ambient lighting Setting (MBUX multimedia system)........ .135 Andr
Andr oid A
oid A uto
uto
see Smartphone integ ration
Animals
Animals Pets in theve hicle.................................... 72
Anti-loc
Anti-loc k br
k braking syst
aking syst em
em
see ABS (Anti-lock Braking System)
Anti-skid c
Anti-skid c hains
hains
see Sn owchains
Anti-t
Anti-theT heTprot
pr otection
ection
Ad ditional door loc k................................. 76
Immobiliser.............................................. 94
Anti-t
Anti-theT heTprot
pr otection
ection
see ATA (anti-theT alarm system)
Anticipat
Anticipat or
ory occupant pr ot
y occupant pr otection
ection
see PRE-SAFE ®
(anticipatory occu-
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay
Apple CarPlay ®
®
see Smartphone integ ration
Assist
Assist ance syst
ance syst ems
ems
see Driving saf ety sy stem ASS
YS
ASS YST PL
T PL US
US
Battery disconnection period s................ 303
Displaying the service due dat e.............. 302
Fu nction/no tes...................................... 302
Re gular maintenance work..................... 302
Special service requ irements................. 302
AT
ATA A(anti-t
(anti-theT heTalar
alarm syst
m syst em)
em)
Deactivating the alarm............................. 95
Fu nction.................................................. 94
Interior pr otection function....................... 95
Priming/deactivating interior pr otection... 96
Priming/deactivating tow- awa y pro-
te ction..................................................... 95
To w- awa y protection function................... 95
A A TTENTION ASSIST TTENTION ASSIST
Function................................................ 191
Setting.................................................. .193
System limitations.................................. 191
A
A tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 49 Ind
ex
445
445