%
If Mercedes me connect 5is acti ve,the
ve hicle is lin ked with Mercedes me connect.
Ve hicle data is then transmitted tothe bac k-
end system. What data is transmitted
depends on which services are activated. Fur-
th er de tails can be found in the Mercedes me
connect term s and conditions and data pro-
te ction information. The function is count ry-
dependent.
If transmission of vehicle position 6is
active , Mercedes me connect services ha ve
been activated forth is vehicle which access
th eve hicle's geoposition. In which ins tances
th ege oposition is transmitted depends on the
particular services. Further de tails can be
fo und in the Mercedes me connect term s and
conditions and data pr otection information.
The function is countr y-dependent. Oper Oper
ating t
ating t he MBUX multimedia syst
he MBUX multimedia syst em
em Using T Using T
ouc
ouc h Contr
h Contr ol ol 1
© Shows th e home screen
2 Touch Control
=9Ì: swipe inthe direction of
th e ar row (navigate)
a Press (con/rm)
3 G Returns tothe pr evious display
4 6 Makes or accepts a call
~ Rejects or ends a call
5 Increase volume: swipe upwards
Re duce volume: swipe down 8
Switch o. the sound: press
6 £ Starts LINGU ATRO NIC
ß Calls up favo urites (press brie0y) or
adds favo urites and themes (press and hold)
% Tooperate Touch Control 2inthe most
e.ective way,use the tip of your thumb if pos-
sible.
Na vigation thro ugh the menus is car ried out with
To uch Control 2with single-/nger swipes. #
T
To select a menu op
o select a menu op tion:
tion:swipe and press. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion.
Using t
Using t he t
he touc
ouchscr
hscr een
een #
Select menu options, symbols or characters
by pressing brie0y. #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. 258
258
MBUX multimedia system
The menu view and
theav ailable functions in the
te lephone menu are in part dependent on the
Blue tooth ®
pro/le of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing Blue-
to oth ®
pro/les:
R PBAP (Phone Book Access Pro/le)
- The contacts on the mobile phone are
shown automatically on the multimedia
system.
R MAP (Message Access Pro/le)
- The mobile phone message functions can
be used on the multimedia system.
Ir re specti veofthis, Blue tooth ®
audio functionality
can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connected, see the manu-
fa cturer's operating instructions.
N
N e etw
tw or
ork connection:
k connection: The
following cases can lead tothe call being dis-
connected while theve hicle is in motion:
R You switch into a transmission/reception sta-
tion, in which no communication channel is
free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is log ged into
th e network with the second SIM card at the
same time
The multimedia system supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire-
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person you
are calling support HD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may 0uctuate.
Fu rther information can be obtained from a
Mercedes-Benz service cent reor at: https://
www.mercedes-benz.com/connect MBUX multimedia system
279
279
This will contact
youto con/rm the appoint-
ment and if necessary consult about the
de tails.
% Ifyo u select LateraTerthe service message
appears, the message is hidden and reap-
pears at a later time.
Giving consent t
Giving consent t o dat
o data tr
a transf
ansf er dur
er dur ing a Mer
ing a Mer cedes
cedes
me call
me call
R R eq
eq uir
uir ements:
ements:
R There is an active Mercedes me call via the
multimedia system or the me button in the
ove rhead control panel (/ page 281).
% The prom pttocon/rm data transfer does not
appear in all count ries.
If th eAc cident and Breakdown Management ser v-
ices are not activated on Mercedes me, theDo
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message is shown.#
Select Yes.
Re leva nt identi/cation data is transmitted
automaticall y. More information on Mercedes me: https://
ww w.mercedes.me
T
T r ransf
ansf err
erred dat
ed dat a dur
a during a Mer
ing a Mer cedes me call
cedes me call
When you make a service call via Mercedes me,
data is transmitted. This enables targ eted advice
and a smoo thservice.
The following requ irements must be ful/lled for
th e transfer of the data:
R The vehicle is switched on.
R The required da tatransfer tech nology is sup-
por tedby the mobile phone network pr ovider.
R The quality of the mobile connection is su1-
cient.
Multi-s tage transfer depends on thefo llowing fac-
to rs:
R Reason forth e initiation of the call
R The available mobile phone transmission tech-
nology.
R The activated Mercedes me connect services.
R The service selected in thevo ice control sys-
te m. %
A prom ptfor consent tothe data transmission
only occurs if the cor responding Mercedes
me connect service is not activated.
Dat
Dat a tr
a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e no
e no t activ
t activ at
ated
ed
If no Mercedes me connect services are activated
and the data pr otection prom pthas been con-
/rmed thefo llowing data is transmitted:
R Vehicle identi/cation number
R Time of the call
R Reason forth e initiation of the call
R Con/ rmation of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle
If a call is made for a service appointment via the
service reminder, thefo llowing data is also trans-
mitted:
R Current mileage and maintenance data 284
284
MBUX multimedia system
%
Websites cannot be shown while theve hicle is
in motion. Ov
Ov
er
ervie
vie w of smar
w of smar tphone int
tphone int egr
egration
ation Wi
th Sma rtphone Integ ration, you can use cer tain
functions on your mobile phone via the multime-
dia system displa y.
Only one mobile phone at a time can be connec-
te d via Smartphone Integ ration tothe multimedia
system. Also for use with two phone mode with
smartphone integ ration, only one additional
mobile phone can be connec ted using Blue tooth ®
with the multimedia system.
The full range of functions for Smartphone Inte-
gr ation is only possible with an Internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone touse Smartphone
Integ ration. The mobile phone must be switched
on and connec tedto a USB port with theç
symbol on the multimedia system using a suitable
cable.
Apps for Smartphone Integ ration
R Apple CarPlay ® R
Android Auto
% For saf etyre asons, the /rst activation of
Smartphone Integ ration on the multimedia
system must be car ried out when theve hicle
is stationary and the parking brake is applied.
Yo u can start Apple CarPlay ®
or Android Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
stationar y.
Ov
Ov er ervie
vie w of tr
w of tr ansf
ansferr
erred v
ed v ehicle data
ehicle data
When using Smartphone Integ ration, cer tain vehi-
cle data is transfer redto the mobile phone. This
enables youto get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
R SoTware release of the multimedia system
R System ID (anonymised)
The transfer of this data is used tooptimise com-
munication between theve hicle and the mobile
phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identi/er is random lyge n-
erated.
This has no connection totheve hicle identi/ca-
tion number (VIN) and is dele ted when the multi-
media system is reset (/ page 269).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the inst rument clus ter
R Drive type
The transfer of this data is used toalter how con-
te nt is displa yedto cor respond tothe driving sit-
uation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration direction MBUX multimedia system
289 289
R
Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch.
R V
Vehicles wit
ehicles wit h a pe
h a pe tr
trol engine:
ol engine: jump-start the
ve hicle only when the engine and exhaust sys-
te m are cold. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery R R
eq eq uir
uir ements:
ements:
R The vehicle is secured with the electric par k-
ing brake.
R V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
transmission is in position j.
R The vehicle and all elect rical consume rsare
switched o..
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive contact 2onthe
jump-starting connection point in the direction
of the ar row. #
Connect positive contact 2onyour vehicle
to the positive term inal of the donor battery
using the jump lead/charging cable. Alw ays Breakd
own assistance
327
327
R
the electric parking brake cannot be released
or applied
R v
vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission cann otbe shiTed to
position iorj
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: ifthe
automatic transmission cann otbe shiTed to
position ior if the display does not show
anything, transport theve hicle (/ page 331).
A towing vehicle with liTing equipment is
re qu ired forve hicle transpor tation.
* NO
NO TE
TEDamage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 357). #
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
open the driver's door or front passenger door;
the automatic transmission otherwise
automatically shiTs toposition j. #
Fitth eto wing eye (/ page 333). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 79). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection (/ page 95). #
Deactivate Active Brake Assist (/ page 211). #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i. #
Release the electric parking brake. 330
330
Breakdown assistance
&
W
W ARNI NG
ARNI NGRisk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe daw ay, signi/cantly
more e.ort may be requ ired tosteer and
brake than is normally requ ired. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely be fore towing theve hicle
awa y. *
N
NO
OTE
TE Damage due toexcessive tractive
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slo wlyand smoo thly. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
anspo rt #
Obser vethe no tes on towing away
( / page 329). #
Connect theto wing device totheto wing eye
in order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition i.
% V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: the
automatic transmission may be loc ked in posi-
tion jintheev ent of damage tothe electri-
cal system. ToshiT toi , pr ovide the on- board electrical system with po
wer
( / page 327). #
Load theve hicle onto the transpor ter. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe
automatic transmission toposition j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
V
V ehicles wit
ehicles wit h ADS PL
h ADS PLUS (A
US (Adap
daptiv
tive Dam
e Dam ping Sy
ping Sy s-
s-
t
t em PL
em PL US)
US) &
W
WARNING
ARNING Risk of an accident when trans-
porting vehicles with Adaptive Damping
System PLUS
When transpo rting vehicles with Adaptive
Damping System PLUS, theve hicle/trailer
combination may begin torock and start to
skid. #
Load theve hicle cor rectly onto the
transpor ter. #
Secure theve hicle on all four wheels
with suitable tensioning straps. Breakdown assistance
331
331
F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. #
Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* N
NO OTE
TE Damage totheve hicle due toincor-
re ct use of theto wing eye or trailer hitch When a
towing eye or trailer hitch is used to
re co ver a vehicle, theve hicle may be damaged
in the process. #
Only use theto wing eye or trailer hitch to
to w awa y or tow start theve hicle. #
Do not use theto wing eye or trailer hitch
to to wtheve hicle during reco very. T
T
o
o w
w -st
-st ar
arting t
ting t he v
he vehicle
ehicle V
V
ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission
* NO
NOTE
TEDamage tothe automatic transmis-
sion due to tow-starting The au
tomatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with an automatic transmission must
not be tow- star ted. Electr
Electr
ical fuses
ical fuses N
No
ot
tes on electr
es on electr ical fuses
ical fuses &
W
WARNING
ARNING Risk of accident and inju rydue
to ove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher amper-
age, the electric line could be overloaded.
This could result in a /re. #
Alwaysre place faulty fuses with speci-
/ed new fuses containing the cor rect
amperage. Breakdown assistance
333
333