2021 MERCEDES-BENZ CLA light

Making
anemer gency call #
Toopen theco verof SOS button2 ,pr ess it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page236).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informati onon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page238).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally .
Multimedia system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. MBUX
multime diasystem 23
7

#
Select Artists orSong inthedialog window.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Ac tiv atin gspo rtsinf ormat ion #
ActivateActiv ateSpo rtsAlerts 0073.
Se ttin gaspo rtaler t #
Select AddAlert . #
Select thete am nam eor league inthedialog
windo w.
Dele ting ind ivid ualsp orts and music aler ts #
Selec tMan ageMusi cAl ert s.
or #
Selec tMan ageSport sAl ert s. #
Selec tan artist or trac k.
or #
Select ate am. #
Select DeleteSel ect edEntries .
All high light edaler tsaredele ted. Dele
ting allspor tsand music alerts #
Select Manage MusicAlerts.
or #
Select Manage SportsAlert s. #
Select DeleteAll Entries.
All aler tsaredele ted. Sound
settings Ov
ervie wof functions inthesound menu The
setting optio ns and functions available
depen don thesound system installed. Youcan
fi nd outwh ich sou ndsystem isins talled inyour
ve hicle intheDigit alOper ator's Manual.
St andar dsoun dsy stem and Advanced sound
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-rangeand bass
R Balance andfader
R Volume:
- Automatic adjustment Bur
mes ter®
sur round soun dsy stem and
Bu rm ester®
high-e nd3D surround soun d
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-ra ngeand bass
R Balance andfader
R Sound focus
R VIP seat(Bu rmester®
high-end 3Dsurround
soun dsy stem only)
R Sound profiles
R Volume:
- Automatic adjustment MBUX
multime diasystem 253

#
Push yello whandle 1onthehood catchto
th elef tas faras itwil lgo (pa lmdown wards).
Lif tth ehood untilitis aut omaticall yra ised
by thepneumatic spring.
Closing thehood #
Lowe rth ehood andletit dr op from aheight
of appr oximat ely8 in (20 cm). #
Ifth ehood canstill be lifte dslightl y,open
th ehood again and close itwit halittle forc e
unt ilit en gage scor rectly . En
gine oil Che
cking theengine oilleve lusing theon-
boar dcom puter
Re quirement s:
R The engin ehas been warmed up.
R The vehicle ispar kedon aleve lsur face.
R The engineisrunning atidle spe ed.
R The hoodis clo sed .
The engineoille ve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle. On-
boar dcom puter:
4 Service5
Engine OilLevel
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut es'driving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1,1qts. andthebar dis‐
pla yfo rindica tingtheoil leve lon themulti‐
func tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": Main
tenance andcare25
7

Maint
ainadis tance ofat leas t27 .6 in
(70 cm) between thefo il-c ove redpar tsof the
ve hicle andthenoz zleofthepo we rwa sher .
Mo vethepo we rwa sher nozzlearound whilst
cleaning. Thewaterte mp eratur eof the
po we rwa sher mustno texc eed 140°F
(60°C ).
R Obse rveth einf ormation onthecor rect dis‐
ta nce intheim plement manufacturer'soper‐
ating instruction s.
R Donotdir ect thenoz zleofthepo we rwa sher
dir ectl yat sensitiv epar ts,e.g. tires, gaps,
elect rical com pone nts,batter ies, light sour‐
ces and ventil ation slits. Wa
shing theve hicl eby hand *
NO
TEEngi nedama gedue towa ter
ingr ess #
Take car eno tto point thewa terje t
dir ectly towa rdsth eair inle tgr ille belo w
th ehood. Obser
vetheleg alrequ iremen ts,e.g. inanumb er
of coun tries, washing byhand isonl yper mitt ed
in specially designatedwash bays. #
Use amild cleaning agent, e.g.carsham poo. #
Washtheve hicle withluk ewa rmwaterusi ng
a sof tcar spong e.When doingso,donot
ex pose theve hicle todirect sunlight . #
Carefully hosetheve hicle offwit hwa terand
dr yusi ng ach amois .
% Obse rveth eno teson thecar eof vehicle
par ts(/ page265). No
teson paint work/ma tte finish paint work
car e Obse
rveth eno teson cleaning andcareto avo id
damagin gth epaintw ork.
Pa int
R Insect remains: soakwithinsect remo verand
ri nse offth etreat edareas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse off
af te rw ards. R
Tree resin, oils, fuels andgreases: remo veby
ru bbing gentl ywi th aclo thsoak edinpe tro‐
leum ether orlight erfluid.
R Coolan tand brak efluid: remo vewit hadam p
clo thand clean water.
R Tarst ains :use tarre mo ver.
R Wax:usesilicone remo ver.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Remo vedirtimmediat ely,wher epossible.
Mat tefinish
R Onlyuse carepr oducts approvedfo r
Mer cedes-Ben z.
R Donotpolish theve hicle andalloywheels.
R Onlyuse carwashes that cor respond tothe
lat estengin eering standar ds.
R Donotuse carwash progr ams withafinal
ho twa xtrea tment.
R Donotus epa int cleane rs,buf fing orpolish‐
ing prod ucts ,gl oss preser vers,e.g. wax.
R Alw aysha ve paintw orkre pair scar ried out at
a qu alif ied spec ialistwo rkshop. 26
4
Maint enance andcare

&
WARNIN GRisk ofburnsfrom theta il‐
pipe andtailpipe trims
The exhaus tta ilpipe andtailpipe trims can
becom eve ry hot.Ifyo uco me intoco ntact
wit hth ese partsof theve hicle, youco uld
bur nyo urself . #
Alw aysbe par ticular lycareful arou nd
th eta ilpipe andtheta ilpipe trims and
super visechildr enespec iallycloselyin
th is area. #
Allo wvehicle partsto cool down before
to uc hin gth em. To
avo iddamag eto theve hicle, observethe
no teson cleaning andcareof thefo llo wing vehi‐
cle parts:
Wheels andrims
R Use waterand acid-free alloy wheel cleaners.
R Donotuse acidic alloywheel cleanersto
re mo vebrak edus t.This could damag ewheel
bolts andbrak ecom ponen ts.
R Toavo idcor rosion ofthebr ak ediscs and
br ak epads, drive th eve hicle fora fe w minut
esafte rclea ning beforepar king it.The
br ak ediscs andbrak epa dswarm upand dry
out .
Wi ndo ws
R Clean thewindo wsinsid eand outs idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page11 7).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es. Sensor
s
R Clean thesensor sin thefront and rear
bum perswit hasof tclo thand carsham poo
(/ page15 4).
R Whenusing apo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page19 4).
R Use cleanwa terand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. 266
Maintenance andcare

No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare: Seat
belts
R Clea nwit hluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .
Displa y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth. R
Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotuse solvent-ba sedcleani ng agents,
po lishe sor wa xes.
Headliner R Clea nwit habr ush ordrysham poo.
Car pet
R Use acar petand textil ecle ani ng agent rec‐
omme ndedforMer cedes-Benz.
Ste ering wheel madeofgenuine leather or
DIN AMIC A
* NO
TEDama gecau sed bywrong clean ers #
Donotuse solvent-bas edclean ing
ag ent ssuc has tarre mo veror whee l
clea ner;neit her shou ldyouuse pol‐
ishe sor wa xes. Ot her wise youma y
damag eth efinis h. R
Clea nwi th adam pclo thand 1%soap ywa ter
solution andthen wipe withadr yclo th. Maint
enance andcare26
7

&
WARNIN GRisk ofexplosion during
ch argin gpr oce ssand star tin gassis tance
Dur ing thech argin gpr oce ssand star tin g
assis tance, thebatt eryma yre lease anexplo‐
siv ega smixtur e. #
Avoid fire ,open flames ,cr eat ing spar ks
and smoking. #
Mak esur eth er eis suf ficie ntventil a‐
tio n. #
Donotle an ove ra batt ery. &
WARNIN GRisk ofexplosion from afro‐
zen battery
A disc hargedbatt eryma yfreeze attemp era‐
tur es slightl yabo veorbelo wfreezing point.
Dur ing star tin gassis tance orbatter ych arg‐
ing ,bat tery gascan bereleased. #
Alw aysallo wabatt eryto thaw before
ch argin git or per form ing star tin gassis ‐
ta nce. If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
All vehicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tact with other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Br
ea kdo wnassista nce 27
9

Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance mayonly beprov ided
using vehicles, batteries orother jumpstar t
de vic es wit hano min alvoltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005D.
R The igniti onand allele ctrical consumer sar e
swi tched off.
R The hood isopen. Ex
am ple:engine compartment #
Slid eco ver1 ofposi tiveclam p2 onthe
jum p-starting con nection point inthedir ec‐
tion ofthear row . #
Con nect posi tiveclam p2 onyour vehicle to
th epositiv epole ofthedonor batteryusing
th ejum per cable/c harging cable. Always begin
withpositiv eclam p2 onyour ow n
ve hicle firs t. #
During star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. #
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 3 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. #
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. #
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. #
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. #
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e, per form thefo llo wing steps: 280
Breakdo wnassis tance