2021 MERCEDES-BENZ C-CLASS SEDAN seats

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
00110011> 41
PRE-S AFE®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 3 Opening
andclosing .................................. 64
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 64
Doo rs<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 68
Tr unk ................................................ .............7 1 Sid
ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 76
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 80
Ro ller sun blinds ...........................................8 4
Anti-t heftpr otect ion .....................................8 5 Seats
andstowing ..................................... 89
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......89
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....90
St eer ing wheel ..............................................9 7
Eas yentr yand exitfeatur e...........................9 9
Memor yfunct ion........................................1 00
St ow agear eas ............................................ 102
Soc kets ........... ............................................ 110
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...111
Ins talling/ remo ving thefloor mats .............. 113 Light
andvisibili ty.................................... 114
Ext eriorlighti ng............. ..............................114
Int erior ligh ting ............................................ 119
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 120
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 122 2
Contents

1
Oper ates thememor yfunc tion →
101
2 Adjus tstheseats electrically →
93
3 Switc hestheseat heating on/off →
96
4 Switc hestheseat ventil ation on/o ff →
97
5 Oper ates theoutside mirrors →
122
6 Opens/closes thetrunk lid →
71
7 Opens/closes theright side windo w →
76
8 Opens/closes thelef tside windo w →
76
9 Opens/closes there ar right side windo w →
76
A Opens/closes there ar leftside window →
76 B
Child safetyloc kfo rth ere ar side windows →
63
C Opens thedoor →
68
D Locks/unl ocks theve hicle →
68
E Adjus tsthe4-w aylumbar support →
93
F Setstheseat fore -and -aftpos ition →
90
G Seatad jus tment using themultimedia system →
95
H Adjus tsthehead restra int s →
93
I Adjus tstheseat height →
90
J Adjus tstheseat backres tinclin ation →
90 At
aglanc e– Do orcon trol pane land seat adjus tment 17

Please
referto thewa rrant yte rm sand condi‐
tions forth is matt er.
Mor eover,connecti ngequipme nttothediagnos‐
tics connect ioncan lead toemissions monitor‐
ing information beingrese t,forex am ple. This
ma ylead totheve hicle failing tomee tth e
re qu iremen tsof thene xt emissions inspection
dur ing themain inspect ion. Qualif
iedspecialis two rkshop
An author ized Mercedes-B enzCent erisaqu ali‐
fi ed specialis two rkshop. Ithas theneces sary
special skills,tools and qualif icat ionsto cor‐
re ctly carryout thewo rkrequ ired on your vehi‐
cle. This particular lyapplies tosaf ety-re leva nt
wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes- BenzCen‐
te r:
R Safety-re leva nt wo rks
R Service andmaintena nce work
R Repair work R
Modif ications aswellas installation sand
con versions
R Workon electr oniccomponent s
Mer cedes‑B enzrecomme ndsaMercedes‑Be nz
ser vice center. Co
rrect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations
R laws and safetyst andar dsper tainin gto
mo torve hicles No
tesfo rper sons with elec tron icmedi cal
aids
Me rcedes-B enzAGcanno t,des pite car efu lly
de veloping vehicle systems, completely rule out
th eint eraction ofvehicle systems withelectr onic
medical aidssuchas car diac pacemak ers.
In addition, ther ear ecom ponen tsins talled in
th eve hicle that, rega rdless oftheoper ating sta‐
tus oftheve hicle, cangener atema gne ticfields
on apar withper manen tmagne ts.These fields
can befound ,fo rex am ple, inthear ea around
th emultimedia andsound system oralso inthe
ar ea oftheseats, depending ontheve hicle
eq uipment.
Fo rth is reason ,th efo llo wing canoccurinisola‐
te dcases, dependin gon theaids used:
R Medical aidsmalfunct ioning
R Adversehealt hef fects
Obs erve theno tesand warnings ofthemanuf ac‐
tur erofthemedical aids;ifin doubt, contact the
de vice manuf acturerand/or your doc tor.If th er e
is con tinuin guncer taint ycon cerningth epossi‐
bility ofmedical aidsmalfunct ioning,Mercedes- Gener
alno tes 27

Re
stra int system Pr
otection prov ided bythere stra int system The
restra int system includes thefo llo wing com‐
pone nts:
R Seat beltsystem
R Airbags
R Child restra int system
R Child seatsecur ingsystems
The restra int system can help preve nttheve hi‐
cle occupants from coming intocont actwith
par tsof theve hicle interior intheev ent ofan
acciden t.In theev ent ofan acciden t,th e
re stra int system can also reduce thefo rc es to
whic hth eve hicle occupants aresubject ed.
A seat beltcanonlypr ov ide thebes tle ve lof pro‐
te ction ifit is wo rncor rectl y.Dep endingonthe
de tected acci dent situation, Emerg encyTensi on‐
ing Device sand /or airba gssupp lement thepr o‐
te ction offere dby acor rectl ywo rnseat belt.
Emer gency Tensi oni ng Device sand /or airba gs
ar eno tde ploy ed ineve ryacc iden t. In
order forth ere stra int system toprov ide the
int ended leve lof protect ion, eachve hicle occu‐
pant mustobser vethefo llo wing informatio n:
R Fasten seat belts correctl y.
R Sitinan almos tup right seat position with
th eir bac kag ains tth eseat backres t.
R Sitwithth eir feet resting onthefloor ,if pos‐
sible.
R Alw ayssecur eper sons under 5ft (1.50 m)
ta llin an addition alrestra int system suitable
fo rMer cedes-Benz vehicles.
Ho wever,no system available toda ycan com‐
ple tely elim inat einj uries and fata lities ineve ry
acc iden tsit uatio n.Inpar ticular ,th eseat belt
and airbag gener ally do notpr otect agains t
objec tspene trating theve hicle from theoutside.
It is also notpossible tocom plet elyru le out the
ri sk ofinjur ycaused bytheairbag deploying. Re
duce dre stra int system protection &
WARNIN GRisk ofinju ryor deat hdue to
modif icationstothere stra int system
Ve hicle occupants mayno long erbe protec‐
te das intended ifalt erations aremade tothe
re stra int system. #
Neveralt er thepar tsof there stra int
sy stem. #
Neverta mp erwit hth ewir ing orany
electr oniccomponen tpar tsor their
sof tware. If
it is neces saryto modify theve hicle toacc om‐
modat eaper son withdisabil ities, con tact an
au thor ized Mercedes-B enzCent erforde tails.
US Aonl y:forde tails, con tact ourCu stomer
Assis tance Center on 1-800-F OR-MER Cedes
(1‑80 0‑367‑63 72). Re
stra int system functiona lity When
theignition isswitc hedon,aself-t estis
per form ed, during whic hth e0075 restra int sys‐ Occ
upant safety 35

In
order forth ecor rectly wornseat belttopro‐
vide theint ended leve lof protect ion, eachve hi‐
cle occupant mustobser vethefo llo wing infor‐
matio n:
R The seat beltmustno tbe twis tedand must
fi t tig htly and snuglyacr oss thebody .
R The seat beltmustbe routed acr oss thecen‐
te rof theshoulder andaslow do wn across
th ehips aspossible.
R The shoulder sectionoftheseat beltshould
no tto uc hyo ur neck nor berouted und er
yo ur arm or behin dyo ur bac k.
R Avoid wearing bulk yclo thing, e.g. awint er
coat .
R Push thelap belt down asfaras possi ble
acr oss your hips andpulltight wit hth eshoul‐
der sect ionofthebelt. Neverro uteth elap
belt across your abdom en.
Pr egn ant women mustals ota ke par ticular
car ewit hth is.
R Neverro uteth eseat beltacross shar p,poin‐
te d, abr asiv eor fragile objec ts. R
Onlyone person should useeachseat beltat
an yone time. Neverall ow babies andchil‐
dr en totrave lsitt ing onthelap ofano ther
ve hicle occupant.
R Neversecur eobjects withaseat beltifth e
seat beltisalso being usedbyone ofthe
ve hicle's occupants. Alwaysobser vethe
ins truct ions forloa ding theve hicle when
secur ingobject s,lugg ageor loads
(/ page10 2).
Als oensu rethat no obj ect s,e.g .a cus hion ,
ar eev er placed between aper son and the
seat.
The seat belts onthefo llo wing seats areeq uip‐
ped withaspec ialseat beltretract or:
R Front passeng erseat
R Rear seat s
Ac tivateor deacti vate thespecial seatbelt
re tract or(/ page 54).
If ch ildr enaretrav eling intheve hicle, besur eto
obser vetheins truction sand safetyno teson
"Chi ldren intheve hicle" (/page51 ). Limitat
ionsofthepr otection prov ided bythe
seat belt &
WARNIN GRisk ofinju ryor deat hdue to
an incorrect sea tpos ition
The seatbel tdoe sno tof ferth eint ended
le ve lof protect ion ifyo uha ve notmo vedth e
seat backres tto an almos tve rtical posit ion.
In par ticular ,yo uco uld slip beneathth eseat‐
belt andbecome injured. #
Adjus tth eseat proper lybef orebegin‐
ning your jour ne y. #
Alw aysensur eth at theseat backres tis
in an almos tve rtical posit ionand that
th eshoulder beltisrouted acr oss the
cent erofyour sho ulder . &
WARNIN GRisk ofinju ryor deat hwhen
additional restra int systems areno tused
fo rper sons withasmal lerstatur e
Pe rsons under 5ft (1.50 m)ta llcan notwe ar
th eseat beltcorrectly without asuit able
additional restra int system. 38
Occupant safety

R
Ther ear eno hea vy,shar p-edg edorfragile
object sin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheco verof an airb ag
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page41 ). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Due touns uitable seat covers,th eairbags
cann otprotect vehicle occupants asinten‐
ded. In
addition, theoper ation oftheaut omatic
fr ont passeng erairbag shutoffcould be
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tioning sensorsin thedoor
The func tion oftheairbags canbeimpair ed
due tomodif icationsorincor rect wo rkper‐
fo rm ed on thedoor sor door trim, orifth e
door sar edamag ed. #
Nevermodify thedoor sor par tsof the
door s. #
Alw aysha ve wo rkon thedoor sor door
tr im car ried out ataqu alif ied spec ialist
wo rkshop. &
WARNIN GRisk ofinju rydue todeplo yed
airbag
A deplo yedairbag nolong eroffers anypr o‐
te ction. #
Have theve hicle towe dto aqu alif ied
spec ialistwo rkshop inorder tohave the
deplo yedairbag replaced. Ha
ve deplo yedairbags replaced immediat ely. St
atus ofthefront passeng erfront airbag Fu
nction oftheaut oma ticfront passeng er
air bag shutoff
The automatic front passeng erairbag shutoffis
able todetect whe ther thefront passeng erseat
is occupied byaper son orach ild restra int sys‐
te m. The front pass engerairb agisenabl edor
disa bled accor dingly. &
WARNIN GRisk ofinju ryor deat hdue to
object sunder theco- driver seat
Objec tstrapped undertheco- driver seat can
int erfere wit hth efunc tion oftheaut omatic
co- driver airbag shutoffor damag eth esy s‐
te m. #
Donotst or ean yobject sunder theco-
dr iver seat. 44
Occupant safety

Fu
nction ofPRE-S AFE®
PL US (anticipat ory
occupant protection plus) PRE-
SAFE®
PL US can detect cer tain im pact s,
par ticular lyan imm inentrear impact ,and take
pr e-em ptive measur estoprotect theve hicle
occupants. Thesemeasur escanno tnecessar ily
pr eve ntan imm inentimpact.
PR E-S AFE ®
PL US can implem entthefo llo wing
measur esindepe ndently of eac hot her :
R Tight ening theseat belts onthedr iver's seat
and front passeng erseat.
R Increasin gbr ak epr essur ewhen theve hicle
is statio nary.This brak eapplication iscan‐
celed automaticall ywhen theve hicle pulls
aw ay.
If an accident didnotoccur ,th epr e-em ptive
measur esthat we retake nar ere ve rsed.
Sy stem limit s
The system will notinitiat ean yaction inthefo l‐
lo wing situat ions:
R When backingup The
system will notinitiat ean ybr aking applica‐
tion inthefo llo wing situat ions:
R Whils tdr ivin g
or
R When entering orexitin gapar kingspace
while using ActivePa rking Assist Saf
elytransp orting childr enintheve hicl e Alw
aysobser vewhen childr enaretrav eling
in theve hicl e %
Also strictly observe thesaf etyno tesfo rth e
specif icsituation. Inthis wa yyo ucan recog‐
nize potentia lri sk sand avoiddang ersif ch il‐
dr en aretrav eling intheve hicle
(/ page51 ).
Be dilig ent
Bear inmind that neg ligenc ewhen securing a
ch ild inthech ild restra int system mayha ve ser i‐
ous conseq uences. Alwaysbe dilig entinsecur‐
ing ach ild car efull ybef oreeve ryjou rney . To
improve protect ion forch ildr enyoung erthan
12 yearsold orunde r5 ft (1.50 m)inheight ,
Mer cedes- Benzre comme ndsyouobse rveth e
fo llo wing informatio n:
R Alw ayssecur eth ech ild inach ild restra int
sy stem suitable forth is Mer cedes -Benz vehi‐
cle.
R The child restra int system mus tbe appr opri‐
at eto theag e, we ight andsize ofthech ild.
R The vehicle seatmustbe suit able forins tal‐
ling ach ild restra int system.
Ac cid ent statis ticssho wthat childr ensecur ed
on there ar seat sar ege ner ally saf erthan chil‐
dr en secur edon thefront seats. Forth is reason ,
Mer cedes-Ben zst ro ng lyadvis esthat youins tall
a ch ild restra int system onare ar seat .
Th ege ner icterm child restra int system
The gener icterm child restra int system isused
in this Opera tor's Manua l.A ch ild restra int sys‐
te m is, forex am ple:
R Abab ycar seat
R Arear wa rd-faci ng child seat 50
Occupant safety

#
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. &
WARNIN GDang ertolife due toexpo‐
sur eto extreme heat or col din theve hi‐
cle
If people, particular lych ildr en, areex posed
to extreme temp eratur esove ran extende d
pe riod oftime, ther eis arisk ofser ious
injur yor dang ertolife. #
Neverlea veper sons, childr eninpar tic‐
ular ,unat tende din theve hicle. Ov
ervie wof suitable seatsintheve hicl efo r
ins talling ach ild restra int system Lef
t/right rear seat
Pr efer redsecur ingsystem:
® LATC H-type (ISOFIX )ch ild seat anchor ¯
Alsosecur eTo pTe ther ifpr esent
(/ page57 ).
Al te rn ativ esec uring system:
0076 Ve
hicle seatbelt
Fr ont passeng erseat
Sec uring system:
0076 Ve
hicle seatbelt
Be sureto obser ve:
R Ifth efront passeng erseat isoccupied,
ensur e,bo th bef oreand during thejour ney,
th at thest atus ofthefront passeng erairbag
is cor rect forth ecur rent situa tion
(/ page 46).
R Obse rveth eno teson aut omatic front
passeng erairbag shutoff(/ page44 )
Cent errear seat
Secur ingsystem:
0076 Ve
hicle seatbelt
¯ Alsosecur eTo pTe ther ifpr esent
(/ page57 ). Ac
tiv atin gor deac tivatin gthe special seat
be ltre tract or &
WARNIN GRisk ofinju ryor deat hif a
seat beltisunf astened while th eve hicle
is in mo tion
If th eseat beltisreleased whiletheve hicle is
in mo tion, thech ild safetyloc kis deac tiva ted
and thech ild restra int system isno long er
cor rectly secu red. The seat beltisdraw nin
sl ig htly bytheiner tiareel and cann otbe
immediat elyclosed again. #
Stop theve hicle immediat elyinaccor d‐
ance withth etraf fic condi tions. #
Activateth especial sealbeltretract or
ag ain and correctl ysecu rethech ild
re stra int system. When
enabled, thespecial seatbeltretract or
ens ures that theseat belts ofthefront
passeng erseat andrear seat sdo notslac ken
once thech ild restra int system issecur ed. 54
Occupant safety