2021 MERCEDES-BENZ C-CLASS COUPE ECO mode

The
road and traf fic ru les and regulations alw ays
ha ve priority over multimedia sy stem driving
instructions.
The following driving instructions can be used:
R Navigation announcements
R Route guidance displ ays
R Lane recommendations
If yo u do not follow the driving instructions or if
yo u lea vethe calculated route, a new route is
calculated automaticall y.
Driving instructions may di ffer from the actual
ro ad and traf fic conditions if:
R The route is diver ted
R The direction of a one-w aystre et has been
ch anged
Fo rth is reason, you must alw ays obser veroad
and traf fic ru les and regulations during your
journey as well as the pr evailing traf fic condi‐
tions.
The route may dif fer from the ideal route due to
th efo llowing:
R Roadwor ks R
Incomple tedigital map data
Note s on GPS reception
The cor rect function of the navigation sy stem
depends amongst other things on GPS recep‐
tion. In cer tain situations GPS reception can be
impaired, defective or even not possible, e.g. in
tunnels or in multi-s torey car par ks.
Changing direction overview There are
thre e phases when changing direction:
R Preparation phase
Ifth ere is enough time between thech anges
of direction, the multimedia sy stem prepares
yo ufo rth e upcoming change of direction. A
navigation announcement is issued, e.g.
"Prepare toturn right".
The map appears in full-screen mode.
R Announcement phase
The multimedia sy stem announces the
upcoming change of direction, e.g. by
announcing "Turn right in 100 m".
The display is split into two parts. The map is
displa yed on the lef t;on theright, there is a
de tailed image of the junction or a 3D image
of the upcoming change of direction.
R Chan ge-of-direction phase
The multimedia sy stem announces the immi‐
nent change of direction, e.g. byannouncing
"N ow turn right".
The display is split into two parts.
The vehicle has successfully changed direc‐
tion when the light-coloured bar on theright 288
Multimedia sy stem

drops down
to0 m and the cur rent vehicle
position symbol has reached the highlighted
ch ange-of-direction point.
When thech ange of direction is comple te,
th e map appears in full-screen mode.
% Changes of direction are also shown in the
Instrument Displa y.
Lane recommendations overview
This display appears for multi-lane roads.
If th e digital map conta insthere leva nt da ta,the
multimedia sy stem can display lane recommen‐
dations forth e next two changes of direction. 1
Recommended lane
2 Possible lane
3 Lanes not recommended
The following lanes are displa yed:
R Recommended lane 1
In this lane, you will be able tocompl ete bo th
th e next change of direction and the one
af te rth at. R
Possible lane 2
In this lane, you will on lybe able tocompl ete
th e next change of direction.
R Lane not recommended 3
In this lane, you will not be able tocompl ete
th e next change of direction without chang‐
ing lane.
During thech ange of direction, new lanes may
be added.
% Lane recommendations can also be dis‐
pl ay ed in the Instrument Display and in the
Head-up Displa y.
Overview of destination reached
Once the destination is reached, you will see the
Í chequered flag. Route guidance is finished.
When an intermedia tedestination has been
re ached, you will see the intermediate destina‐
tion flag with the number of your Î inter‐
mediate destination. Af terth is, route guidance is
continued. Multimedia sy
stem 289

Fo
r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Multimedia sy
stem 301

Blue
tooth ®
profile overview Blue
tooth ®
profile
of the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contacts are auto‐
matically displa
yed in
th e multimedia sys‐
tem
MAP (Message
Access Profile) Message functions
can be used Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(/ page 305).
R Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode) (/ page 306). Information on
telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate. Connecting a mobile phone (Blu
etoo th®
te l‐
ephony)
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (/ page 265).
Multimedia sy stem:
4 Telephone 5
ª Devices
Sear ching for a mobile phone #
Select Connect new device . #
Select Start search on the system .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by the# symbol.
Connecting a mobile phone (authorisation
using Secure Simple Pairing) #
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. Multimedia sy
stem 305

#
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey)#
Select the mobile phone. #
Choose a one tosixteen-digit number combi‐
nation as a passk ey.#
On the multimedia sy stem: enter the pass‐
ke y and select a. #
On the mobile phone: enterthe passk ey
again and con firm.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
Connecting a second mobile phone (two
phone mode)
Re quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
. Multimedia sy
stem:
4 Telephone 5
ª Devices #
Select Connect new device. #
Select Start search on the system .
The available mobile phones are displa yed. #
Select the mobile phone. #
Answer theHow would you like to connect
the new device? prompt. #
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or #
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready
been connec ted, the second telephone is
re placed bythe new mobile phone.
or #
Touse the mobile phone as an audio
source: selectAudio source (/page 344). %
A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
% The type of connection forth e connected
mobile phone, forex ample as Phone 1,
Phone 2 or asAudio source , can berede‐
fi ned at any time. (/ page 306).
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls In
terc hanging mobile phones (two phone
mode)
Re quirements:
R The mobile phones are authorised
(/ page 305). 306
Multimedia sy stem

Ad
justing the call and ringtone volume
Multimedia sy stem:
4 System 5
õ Audio 5
Telephone #
Select Speech volume orRingtone volume . #
Set thevo lume.
St arting or stopping mobile phone voice rec‐
ognition
Re quirements:
R The mobile phone is connec tedto the multi‐
media sy stem (/ page 305).
St arting mobile phone voice recognition #
Press and hold theó button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
4 Telephone 5
ª Contacts
Making a call #
Select Numerical keypad. #
Ente rth e number. #
Select w.
The call is made.
Ac cepting a call #
Select Accept.
Re jecting a call #
Select Reject.
No ting an incoming call in "In-Car Of fice" #
If "In-Car Of fice" is available: select
Reminder (/page 315).
Ending a call #
Select =. Ac
tivating functions during a call #
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic onO or off ª.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (/ page 309).
R Another call is being made.
Switching between calls #
Select call #.
The selected call is active. The other call is
on hold.
Ac tivating or ending a call on hold #
Select Continue call orEnd call. Multimedia sy
stem 309

The mobile phone continues
tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay ®Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised) The transfer of
this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page274).
The following driving status data is transmit ted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection This da
tais only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via the
overhead control panel
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automaticall y.
% Mercedes me calls are not possible in every
count ry. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry. 320
Multimedia sy stem

R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Self diagnosis function of
the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia R
Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 328
Multimedia sy stem