2021 MERCEDES-BENZ C-CLASS COUPE phone

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
0011> 42
PR E-S AFE ®
sy stem ....................................... 49
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................5 0
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 63
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 63
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67
Tr unk ................................................ ............ 70 Sid
ewind ows<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 75
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 79
Anti-t heftpr otect ion .....................................8 3 Seats
andstowing ..................................... 86
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......86
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....87
St eer ing wheel ..............................................9 5
Eas yentr yand exitfeatur e...........................9 7
Memor yfunct ion.......................................... 98
St ow agear eas ............................................ 100
Soc kets ........... ............................................ 108
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..109
Ins talling/ remo ving thefloor mats .............. 110 Light
andvisibili ty.................................... 112
Ext eriorlighti ng............. ..............................112
Int erior ligh ting ............................................ 117
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 118
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 120 2
Contents

If
yo uuse services, suchas repair services and
maint enanc ewo rk,st or ed oper ational dataas
we llas theve hicle identif ication number canbe
re ad out and used. Theycan beread out by
ser vice networkem ployees, suchas workshops
and manuf acturersor third par ties ,suc has
br eakdo wnservice s.The same istrue inthe
case ofwa rrant yclaim sand qualit yassur ance
meas ures.
In gener al,th ere ad out isper form ed via the
leg allypr escr ibed portfo rth ediagnos ticscon‐
nect ionintheve hicle. Theoper ational datath at
ar ere ad out documen tte ch nica lst at es ofthe
ve hicle orofindividua lcom ponent sand assis tin
th ediagnosis ofmalfunct ions,compliance with
wa rrant yoblig ationsand qualit yim prove ment.
To that end ,th ese data,in par ticular information
about componen tloads, tech nica leve nts, mal‐
func tions and other faults maybe trans mitted
alon gwit hth eve hicle identif ication number to
th emanuf acturer.Fu rther mor e,themanuf ac‐
tur erissubject toproduct liability .Fo rth is rea‐
son themanuf actureralso uses operational data
fr om theve hicle, forex am ple, forre cal ls. The se da
ta can also be used toexamin eth ecus tom‐
er's warrant yand guar anteeclaim s.
Fa ult mem ories intheve hicle canberese tby a
ser vice outle tor atyour requ estas par tof repair
or maint enanc ewo rk.
Con venience andinfotainme ntfuncti ons
Yo ucan stor econ venie nce settings andindivid‐
ua lse ttings intheve hicle andchang eor rese t
th em atanytime.
Depen dingontheve hicle equipment, this
inc ludes thefo llo wing settings ,fo rex am ple:
R Seat andsteer ing wheel position s
R Suspension andclimat econ trol settings
R Individual settings, suchas interior lighting
Depen dingontheselect edequipment, youcan
im por tdata intove hicle infotainm entfunction s
yo urself .
De pen dingon theve hicle equipment, this
inc ludes thefo llo wing data,forex am ple:
R Mult imed iadat a,suc has music ,fi lms orpho‐
to sfo rpla yba ckinan integr ated multim edia
sy stem R
Address book datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
gr ated navig ation system
R Entere dna vig ation destinations
R Dat aabout theuse ofInt erne tser vices
These datafo rcon venie nce and infotainm ent
fun ction sma ybe save dlocally intheve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
connect edtotheve hicle, suchas asmar tphone,
USB flash drive or MP3 player.If yo uha ve
ent ered these datayo urself ,yo ucan deletethem
at anytime.
This datais tra nsmit tedfrom theve hicle tothird
par ties onlyat your requ est.This applies, inpar‐
ticular ,when youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed.
Smar tphone integratio n(e .g. Android Au toor
App leCar Play)
If yo ur vehicle isaccor dinglyeq uipped, youcan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan then con trol them
by means ofthecon trol element sint egr ated in
th eve hicle. Imagesand audiofrom thesmar t‐
phone canbeoutput viathemultimedia system. Gener
alno tes 31

R
Alw aysst or eand secur eobject scor rectly .
Obje ctsintheve hicle interior maypr eve ntan
ai rba gfrom func tioning correctly .Eac hve hicle
occupant mustalw aysmak esur eof thefo llo w‐
ing inpar ticular :
R Ther ear eno people, animals orobje cts
be tween theve hicle occupants andanair‐
bag.
R Ther ear eno object sbe tween theseat, door
and door pillar (B-pillar).
R Ther ear eno har dobjec ts,e.g. coat hangers,
hanging onthegr ab handles orcoat hooks.
R Ther ear eno accessor ypar ts,suc has mobile
na vig ation devices, mobile phones orcup
holder s,wit hin thedeplo yment area ofan air‐
bag, e.g.onthecoc kpit, onthedoor ,on the
side windo wor on theside trim.
In addition, nocon nect ingcables, tensi oni ng
st ra ps orretainin gst ra ps mus tbe routed or
attac hedtotheve hicle within thedeplo y‐
ment area ofan airbag. Alwayscom plywith
th eaccessor ymanuf acturer'sinstallation
ins truct ions and, inpar ticular ,th eno teson
suit able places forins tallation . R
Ther ear eno hea vy,shar p-edg edorfragile
obje ctsin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheco verof an airb ag
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctl y. #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page42). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Due touns uitable seat covers,th eairbags
cann otprotect vehicle occupants asinten‐
ded. In
addition, theoper ation oftheaut omatic
fr ont passeng erairbag shutoffcould be
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tioning sensorsin thedoor
The func tion oftheairbags canbeimpair ed
due tomodif icationsorincor rect wo rkper‐
fo rm ed on thedoor sor door trim, orifth e
door sar edamag ed. #
Nevermodify thedoor sor par tsof the
door s. #
Alw aysha ve wo rkon thedoor sor door
tr im car ried out ataqu alif ied spec ialist
wo rkshop. &
WARNIN GRisk ofinju rydue todeplo yed
airbag
A deplo yedairbag nolong eroffers anypr o‐
te ction. 44
Occupant safety

#
Remo vetheemer gency key(/ pag e65 ). #
Press release knob 2 down fullyand slide
co ver1 inthedir ect ion ofthear row . #
Foldout cover1 inthedir ect ion ofthe
ar row and remo ve. #
Remo vebatt erycom partmen t3 and take
out thedisc hargedbatt ery. #
Inser tth ene wbatt eryint obatt erycom part‐
ment 3.Obser vethepositiv epole marking
in thebatt erycom partmen tand onthebat‐
te ry when doingth is. #
Push inbatt erycom partment 3. #
Re-att achco ver1 and push ituntil it
eng ages. Pr
obl ems with theSm artK ey ,tr oub lesho ot‐
ing Yo
ucan nolon gerlo ck orunloc kth eve hicl e
Po ssible causes:
R The Smar tKey batt eryis we ak ordisc harged.
R The Smar tKey isfaulty . #
Chec kth ebatt eryusing theindicat orlam p
(/ page63). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page65). #
Use theemer gency keyto loc kor unloc k
(/ page69). #
Have theSmar tKey checkedat aqu alif ied
spec ialistwo rkshop. Ther
eis int erfere nce from apo we rful radio
sig nal source
The Smar tKey function isim pai redby ,fo rex am‐
ple:
R Highvo ltag epo we rlines
R Mobi lephones
R Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis suf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce.
Yo uha ve los ta Sma rtKe y #
Have theSmar tKey deactiv ated ataqu alif ied
spec ialistwo rkshop. #
Ifnecessar y,ha ve themec hanical lock
re placed aswell. 66
Openingand closing

#
Tounlo cktheve hicl e:touc hth einner sur‐
fa ce ofthedoor handle. #
Toloc kth eve hicl e:touc hsen sor surface
1 or2. #
Convenience closing:touc hre cess edsen‐
sor surface 2untilth eclosing process has
been completed.
% Further information oncon venie nce closing
(/ page 78). If
yo uopen thetrunk lidfrom outside, thetrunk
lid isaut omaticall yunloc ked. Pr
oblems withKEYLE SS-GO, troubleshoo ting Yo
ucan nolon gerlo ck orunloc kth eve hicl e
using KEYLESS-GO
Po ssible causes:
R The Smar tKey functions have been deactiv a‐
te d.
R The Smar tKey batt eryis we ak ordisc harged. #
Activateth eSmar tKey functions
(/ page64 ). #
Chec kth ebatt eryusing theindicat orlam p
(/ page63). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page65). #
Use there placemen tSmar tKey . #
Use theemer gency keyto loc kor unloc k
(/ page69). #
Have theve hicle andSmar tKey checkedat a
qu alif ied spec ialistwo rkshop. Ther
eis int erfere nce from apo we rful radio
sig nal source .
The KEYLESS-G Ofuncti onisim pa ired by,fo r
ex am ple:
R Highvo ltag epo we rlines
R Mobi lephones
R Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis suf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce. Ac
tiv atin g/deac tivatin gthe automati clo ck ‐
ing featur e The
vehicle isloc kedaut omatic allywhen the
ignit ionisswitc hedonand thewheels aretur n‐
ing faster than walkin gpace. 68
Openingand closing

#
Tocall up:pr ess and hold prese tposit ion
butt on0037, TorU untilall thesy s‐
te ms arein thestor ed position.
% When youre lease thepr ese tposition button,
st eer ing wheel, theseat andmirrorse tting
functions stop immediat ely. The Head-up
Displa ycont inues tobe adjus ted. St
ow agear eas No
teson loading theve hicl e &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Exhaus t
ga ses can entertheve hicle interior ifth e
tr unk lid is op en when theengine isrunning ,
esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine before
opening thetrunk lid. #
Neverdr ive wit hth etrunk lidopen. &
WARNIN GRisk ofinju ryfrom unsecu red
it ems intheve hicle
If object s,lugg ageor loads areno tsecur ed
or notsecur edsuf ficie ntly,they cou ldslip,
tip ove ror be throw nar ou nd and ther eb yhit
ve hicle occupants.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around . #
Beforeth ejour ney,secur eobjects, lug‐
ga ge orloads agains tslipping ortipping
ove r. &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonebrac kets cann otalw aysre tain
all obje ctsth ey cont ain. The
reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around insuc h
sit uation s. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk . Ve
hicl eswith automatic front passen gerair‐
bag shutoff:Ob jects trap pe dund erthefront
passeng erseat mayint erfere wit hth efunc tion
of theaut omatic front passeng erairbag shutoff
or damag eth esy stem. Please observetheno tes
on thefunc tion oftheaut omatic front passeng er
airbag shutoff(/ page45). 10
0
Sea tsand stow ing

#
Pull bag hook 2down bytab1.
% Obser vetheno teson loadi ngtheve hicle
(/ page10 0). At
tac hin gth epa rcel ne t &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stor ag espaces and
mobile phonebrac kets cann otalw aysre tain
all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around insuc h
sit uation s. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk . Obser
vetheno teson loadi ngtheve hicle. #
Vehicles withth ro ugh- loadin gfe atur ein the
re ar ben chseat :fo ld up thetie-do wneyes. #
Hook parcel net1 intoth efront and rear
tie -do wn eyes. #
Vehicles without ath ro ugh- loadin gfe atur ein
th ere ar ben chseat :hook therings intoth e
par cel nethook s1. 10
6
Sea tsand stow ing

Wi
reless chargin gof themobil eph one and
connecti onwit hth eex terior ant enna No
teson wir elessl ych argin gth emobil e
ph one &
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . Obser
vetheno teson loadi ngtheve hicle. &
WARNIN GRisk offire from placing
objects inthemobile phonestor ag e
com partmen t
Placing other object sin themobile phone
st or ag ecom partmen tcould constituteafire
hazar d. #
Apar tfr om amobile phone, donot
place anyot her object sin themobile
phone stor ag ecom partmen t,especiall y
th ose made ofme tal. *
NO
TEDama getoobject scaused by
placing them inthemobile phonestor‐
ag ecom partmen t If
object sar eplaced inthemobile phone
st or ag ecom partmen t,th ey ma ybe dama ged
by electr omagne ticfields. #
Donotplace credit cards, datast or ag e
de vices, skipasses orother object s
sensitiv eto electr omagne ticfields in
th emobile phonestor ag ecom part‐
ment . *
NO
TEDama getothemobile phone
st ow agecom partment caus edbyliquids If
liq uids enterthemobile phonestow age
com partment ,th ecom partmen tma ybe
damag ed. #
Ensur eth at no liquids enterthemobile
phone stow agecom partment . Seat
sand stow ing 10
9