2021 MERCEDES-BENZ C-CLASS COUPE airbag

An
eme rgency callcan bemade automatical ly
( / pag e29 4) or manually (/page29 4).
Onl ymak eemer gency callsifyo uor other sar e
in need ofrescue. Donotmak ean emer gency
cal lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay
SOS READY: eCall available
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster. Tr
igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated
af te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. If
no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call #
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er. 29
4
Mu ltimed iasystem

R
When usingapo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Re ar vie wcamer aand surround viewcamer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page19 4).
R Use cleanwa terand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to become
porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. #
Donotus ean ycar eor cle ani ng prod ‐
ucts containing solvents tocle an the
coc kpit. &
WARNIN GRisk ofinju ryor deat hfrom
bleac hedseat belts
Bleac hingordyeing seat belts canseverely
we aken them.
This can, forex am ple, caus eseat beltsto
te ar or failin an acc ident . #
Neverblea chordyeseat belts. To
avo iddamag eto theve hicle, observethefo l‐
lo wing noteson cleaning andcare:
Seat belts
R Clea nwit hluk ewa rmand soap ywa ter.
R Donotus ech emical cleaningag ent s.
R Donotdr yby heating them toove r17 6°F
(80°C )or exposing them todirect sunlight .Displa
y
R Switc hof fth edispla yand letit cool down.
R Clean thesur face car efu llywith amic rofiber
clo thand asuit able displa ycar epr oduc t
(TF T-LC D).
R Donotus ean yot her agents.
Plas tictrim
R Clea nwit hadam pmicr ofiber cloth.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz.
R Donotatt achsticke rs,fi lms orsimilar mate‐
ri als.
R Donotallo wcos metics,ins ect repellent or
sun cream tocome incont actwith theplas‐
tic trim.
Re alwo od and trim elemen ts
R Clean withamic rofiber cloth.
R Blackpiano-lac quer look: clean withadam p
clo thand soap ywa ter.
R Forhea vysoil ing: useaclea nerrecomme n‐
ded forMer cedes-Benz. Mai
ntenance andcare333

Occupant
safety Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
0075 SRS Malfunct ionServic e
Required *T
herestra int system ismalfunct ioning(/page36). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Front LeftMalfunction
Service Required(exa mp le) *T
hecor responding restra int system ismalfunct ioning(/page36). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Left Side Curtain Airbag
Malfunction Service
Requ ired(Exam ple) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page36). &
WARNIN GRisk ofinju ryor fata linj urydue toamalf unctionin thewindo wcur tain airbag
The windo wcur tain airbag mightbetrigg ered unin tentio nallyor might notbe trigg ered atall intheev ent ofan
acciden t. #
Have thewindo wcur tain airbag checkedand repair edimmediat elyat aqu alif ied spec ialistwo rkshop. 402
Displa ymessag esand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Fron tPassenger AirbagDis-
abled SeeOperator' sMan-
ual *T
hefront passeng erairbag andthefront passeng erknee airbag have been disabled eventh ough anadult oraper‐
son ofadult statur eis on thefront passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy s‐
te m detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion.
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus oftheaut omatic front passeng erairbag actuation (/page47 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag andthefront passeng erknee airbag willbeenabled whiletheve hicle isin mo tion inthe
fo llo wing situat ions:
R Even when ach ild, aper son ofsmaller statur eor an obj ect weighin gless than thesy stem weight thre shold is
locat edon thefront passeng erseat
R Even when thefront passeng erseat isno toccupied Displa
ymessag esand warning/ indic ator lam ps 403

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. &
WARNIN GRisk ofinju ryor deat hwhen usingach ild restra int system while thefront passeng erairbag is
enabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect.
NEVER useare ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus ofaut omat icfron tpasse nger airbag actuatio n(/ page47 ). #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
funct ionsaremalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop. 40
4
Displa ymessag esand warning/ indic ator lam ps

Ac
tiveLa ne Chang eAssi st<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 173
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011>170
Sy stem limits. ........................................1 70
Ad aptiv ecr uise contr ol
see ActiveDis tance AssistDIS TRONI C
Ad aptiv eHighb eamAssist
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011>115
Swi tching on/of f.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 116
Ad diti ves
Engi neoil.... ............ ...............................394
Fu el....................................................... 394
Ad diti ves(engine oil)
see Additiv es
Ad diti ves(fuel)
see Fuel
Ad dres sbo ok
see Contacts
Ad jus tingthe balanc e/fader
Ad vanced soundsystem.. ......................3 20
Bur mes ter®
sur round soun dsy stem.. ....3 19
Ad jus tingthe bass,mid- rang eand
tr eble
Bur mes ter®
sur round soun dsy stem ...... 319 Ad
jus tingthe mid- rang e,treble and
bass
Burmes ter®
sur round soun dsy stem ...... 319
Ad jus tingthe sound focus
Bur mes ter®
sur round soun dsy stem ...... 319
Ad jus tingtreb le,mid- rang eand bass
se ttings
Ad vanced soundsystem.. ......................3 20
Bur mes ter®
sur round soun dsy stem ...... 319
ADS PLUS damp ing system
see AIRMA TIC
Ad vanced sound system
Ad jus ting thebalance/f ader............ ..... 320
Ad jus ting treb le,mid -rang eand bass
se tting s.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 320
Ca lling upthesound menu.................... 320
Inf ormation.. .................................... ...... 319
Swi tching volume adjustment on/ off... .3 20
Af ter-sales service center
see ASSYSTPL US
Air bag
Re duced protect ion.. ...............................4 4 Air
distribut ion
Se tting. .................................................. 124
Air freshen ersystem
see Perfume atomiz er
Air inle t
see Air-water duct
Air pressu re
see Tire pressur e
Air suspension
see AIRMA TIC
Air vents
Ad jus ting (front) ............ .........................127
Ad jus ting (rea r)............. .........................127
Air vents
see Airvents
Ai r-condi tioningsystem
see Climat econ trol
Air -recir cula tion mode..............................1 25
Air -water duct
Ke eping free... ....................................... 328
Airbag Activati on........... .....................................36
Fr ont airbag (driver ,fr ont passeng er)......42 46
4
Inde x

Ins
tallation locations...............................4 2
Knee airbag.... .........................................4 2
Ov ervie w.. ......... ................................. ..... 42
PA SSENGER AIRBAGind icat orlam p....... 47
Pr otect ion.......................................... ...... 43
Side airbag ..............................................4 2
Wi ndo wcur tain airbag .............................4 2
Air flow
Se tting. .................................................. 124
AIRM ATIC
Se tting.. .................................................1 88
Suspe nsion........... ............................ ..... 187
Alar m
see Panic alar m
Al ar m system
see ATA(anti-t heftal ar m system)
All-wheel drive
see 4MA TIC
Alt ernativ ero ute
see Route
Amb ientlighting
Se tting (mult imediasystem).. ................1 17 Andr
oidAuto
Con necting amob ilephon e...................2 87
Endi ng............ ............. .......................... 287
Inf orma tion.............. .......................... ....287
Ov ervie w............... ................................286
Sou ndsetting s.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 287
Tr ans ferred vehicle data........................2 88
Ani mals
Pe ts intheve hicle .............................. ..... 62
Anti-loc kbr aking system
see ABS(An ti-loc kBr akin gSy stem)
Anti-skid chains
see Snowch ains
Anti -thef tpr otection
Imm obiliz er...................................... ........ 83
Anticip ator yoccupa ntprotection
see PRE- SAFE®
(anticip ator yoccu‐
pa nt protect ion)
see PRE-S AFE®
PL US (antic ipatory
occupant protect ion plus)
Apple CarPla y®
Connec tinganiPhone ®
... ......................2 85
Ending ...................................................286 No
tes... .................................................2 85
Ov ervie w.......... .....................................284
Sound settings ......................................286
Tr ans ferred vehicle data........................2 88
Ass istan cesystems
see Drivin gsaf etysy stem
ASS YSTPL US
Batt erydi sconne ctionpe riods..... ......... 322
Displa yingtheser vice duedate............. 321
Fu nctio n/no tes.<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 321
Re gular maint enance work<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> 321
Spec ialser vice requ iremen ts................3 21
ATA (anti-thef tala rm system)
Ac tivati ng/d eactiv ating theint erior
mo tion sensor.. ....................................... 85
Ar ming/ disarming theto w- aw ay alar m...8 4
Dea ctivating thealar m............................ 84
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 83
Fu nctio nof theint erior motion sensor.... 84
The tow- aw ay alar mfun ction ...................8 4
AT TENTI ONASSIST
Fu nctio n...<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 160
Se tting <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 162
Sy stem limit ations. ................................ 160 Inde
x465

At
tention assistant
see ATTENTION ASSIST
Au dio mode
Ac tivati ng med iamod e................ .......... 301
Co nnecti ngUSB devic es........... ............302
Cop yrights. ............................................301
Inf ormatio n............ ............................ ....299
Inser ting/r emoving anSD card............. 301
Med iasea rch.. .................................. .....3 06
Ov ervie w.... ....... .............. ..................... .302
Pa use and playbac kfun ction .................3 03
Selecti ngatrac k............ ..................... ..303
Selecti ngplayba ckoptions .................... 303
Tr ac klis t................................................ 303
Au thorized Mercedes- BenzCenter
see Qualif iedspec ialistwo rkshop
Au thorized workshop
see Qualif iedspecialis two rkshop
Au tomatic distanc eco ntr ol
se eAc tiveDis tance AssistDIS TRONI C
Au tomatic drivin glights ........... .................113
Au tomatic engine star t(E CO star t/
sto pfunc tion)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ....136 Au
tomatic engine sto p(E CO star t/
sto pfunc tion)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ....136
Au tomatic fron tpass engerfr on tair‐
bag shutoff
Fu nctio nof theaut omatic front
passeng erfront airbag shutoff........... ..... 45
PA SSENGER AIRBAGind icat orlam p....... 47
Au tomatic fron tpass engerfr on tair‐
bag shutoff
see Automatic front pass engerfront
airb agshut off
Au tomatic mirrorfo lding function
Ac tivati ng/d eactiv ating........... ..............123
Au tomatic trans mis sion
DIR ECT SELEC Tleve r..... .................... .... 140
Dr ive pr ogr am disp la<005C001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> ....139
Dr ive pr ogr am<0056001100110011001100110011001100110011001100110011001100110011
001100110011> ....................138
DY NA MIC SELE CTswitc h...................... 138
Eng aging drive po sitio n............ ............. 142
Eng aging neu tral ............. ....................... 141
Eng aging park position .................... ...... 142
Eng aging reve rsege ar. ...................... .....1 41
Kic kdo wn..... ..........................................144
Manual gearshif ting... ............................1 43 St
eer ing wheel paddle shifters.............. 143
Tr ans miss ionposit iondispla y................ 140
Tr ans miss ionposit ions.......................... 140
Au tomatic trans mis sion (problem)
se eTr ans miss ion(problem ) B
Ba ghook .................................................... 105
BA S(Br akeAssis tSy stem). ...................... 157
Batt ery
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 65
Batt ery
see Battery(v ehi cle)
Batt ery(v ehi cle)
Ch <00440055004A004C0051004A0011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 346
Ch arging (Remo teOnline). ..................... 131
No tes... .................................................3 43
No tes(s ta rting assis tance and
ch argin g)............................................... 344
Re placing .............................................. 348
St artin gassis tance <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> ........346
Bel t
see Seatbe lt 46
6
Inde x