Page 389 of 545

Fu
rther information can be obtained at a quali‐
fi ed specialist workshop.
Charging #
Connect positive contact 3oftheve hicle to
th e positive term inal of thech arge r using the
ch arging cable. Alw ays begin with positive
contact 3oftheve hicle. #
Connect the negative term inal of thech arger
and ear thpoint 4ontheve hicle with the
ch arging cable. Start with thech arge r. #
Start thech arging process.
When thech arging process is comple te:#
First,re mo vethech arging cable from ear th
point 4and the negative term inal of the
ch arge r,th en from positive conta ct3 and
th e positive term inal of thech arge r.Begin
ea ch time wi th the conta cts oftheve hicle. #
Afterre moving thech arging cable, close
co ver2 of positive contact 3.#
Close co ver1.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 381).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced. R
Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist 386
Breakdown assis tance
Page 390 of 545

To
avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Ve
hicles with manual transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised Ye
s, maximum 50 km at
50 km/h
Re ar axle
ra ised Ye
s, maximum 50 km at
50 km/h Ve
hicles with automatic transmission Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s, if thesteering wheel is
fi xe d in the cent reposition
with a steering wheel lock 4MATIC
vehicles Pe
rm itted towing me thods
Bo th axles on
th e ground Ye
s, maximum 50 km at
50 km/h
Fr ont axle
ra ised No
Re ar axle
ra ised No To
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 386). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted Breakdown assis
tance 387
Page 437 of 545
Key
Display messages
Possible causes/consequences and M
MSolutions
Á Replace key *H
avetheke yre placed. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page74).
Á Ke y not detected (white dis‐
play message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page139). 434
Displaymessa ges and warning/indicator lamps
Page 440 of 545
Display messages
Possible causes/consequences and M
MSolutions
K Open/close top completely *T
he soft top is not loc ked. If you drive at speeds greaterth an 60 km/h, you cannot open or close the soft top. #
Do not drive at speeds greater than 60 km/h. #
Fully open or close the soft top.
K 12 V battery See Owner's
Manual *T
he on-board electrical sy stem voltage is too lo w. #
Start the engine.
J
Close boot separator *T
he boot separator is open. #
Close the boot separator. Display messages and
warning/indicator lamps 437
Page 444 of 545

Display messages
Possible causes/consequences and M
MSolutions
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Ve
hicle Display messages
Possible causes/consequences and M MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and starting the engine may be possible only with the help of a second battery (jump
st art).
ï
Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. Display messages and
warning/indicator lamps 441
Page 454 of 545

Display messages
Possible causes/consequences and M
MSolutions
Auxiliary battery malfunc-
tion (white display mes‐
sage) *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, alw ays select park position jmanually before you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake.
Auxiliary battery malfunc-
tion (red display message) *T
he auxiliary batteryforth e transmission is no longer being charge d. #
Consult a qualified specialist workshop. #
Untilthen, alw ays select park position jmanually before you swit choff the engine. #
Before leaving theve hicle, apply the electric parking brake. Brakes
Display messages
Possible causes/consequences and M MSolutions
! Parking brake See Owner's
Manual *
The yellow ! indicator lamp is lit. The elect ric pa rking brake is malfunctioning.
To appl y: #
Switch the ignition off and switch it back on. #
Apply the electric parking brake manually (/ page166).
If it is not possible toapply the electric parking brake: #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 451
Page 475 of 545
Mercedes me connect
Display messages
Possible causes/consequences and M
MSolutions
Mercedes me connect
Services limited See Own-
er's Manual *T
hevehicle functions forfa ult de tection are restricted.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page 29). #
Consult a qualified specialist workshop.
G Inoperative *T
he Mercedes-Benz emer gency call sy stem malfunctioning The Mercedes me connect sy stem is also malfunction‐
ing. #
Consult a qualified specialist workshop. Battery
Display messages
Possible causes/consequences and M MSolutions
# 12 V battery See Owner's
Manual *T
he engine is off and thech arge leve l is too lo w. #
Switch off electrical consumers that are not required.
To charge the12 V battery: #
Lea vethe engine running for a few minutes, or drive an extended di stance. 472
Displaymessa ges and warning/indicator lamps
Page 476 of 545

Display messages
Possible causes/consequences and M
MSolutions
*I fth e message appears while the engine is running, this indicates an on-board elect rical sy stem malfunction. #
Consult a qualified specialist workshop.
# See Owner's Manual *T
he12 V battery is not being charge d.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. #
Consult a qualified specialist workshop.
# Stop vehicle See Owner's
Manual *T
he12 V battery is no longer being charge d and thech arge leve l is too lo w.
* NO
TEPossible engine damage if you continue driving #
Do not continue driving under any circum stances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Switch off the engine. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 473