2021 MERCEDES-BENZ C-CLASS CABRIOLET service

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Ades tination hasbeen receiv edwit hpic‐
tu re informa tion: select Start Route Guid-
ance .
Ro uteguidan cestar ts. Ro
uteguidanc ewith current traf fic re por ts Tr
af fic inf orma tion overview
Tr af fic re por tsarere cei vedusing LiveTr af fic
Inf ormation andareused forro uteguidan ce.
This serviceis una vailable insome countries.
Ther ema ybe differe nces betwee nth etraf fic
re por tsrecei vedand theactual road and traffic
condi tions.
Im por tant informa tionon LiveTr af fic Inf orma‐
tion:
R Current traffic repor tsarere cei vedvia the
Int erne tconnection.
R The traf fic situ ation isup datedat shor t,re gu‐
lar interva ls.
R The subsc ript ion informatio nsho wsthest a‐
tus (/ page25 9). In
fo rm atio non theve hicle's position isregular ly
sent toMer cedes-Ben zAG .The data isimmed i‐
at elyre nde redanon ymous byMer cedes-Ben zAG
and forw arded tothetra ffic dat apr ov ider .Usin g
th is dat a,traf fic re por tsreleva nt totheve hicle's
position aresent totheve hicle. Thevehicle acts
as asensor forth eflow oftraf fic and helpsto
im prove thequ alit yof thetra ffic repor ts.
If yo udo notwish totrans mityo ur vehicle posi‐
tion, youcan have this ser vice deact ivat ed atan
aut hor ized Mercedes -Benz Cent er.
Displa yingsubscr iption informa tion
Re quirement s:
R The vehicle iseq uipped withLiv eTr af fic
Inf ormation.
Multime diasystem:
4 Navigation 5
Z Option s
The subscr iption expir ation dateis aut omatic ally
displa yed:
R one mont hbef oreth eex pir ation date.
R one week bef oreth eex pir ation date.
R ontheex pir ation date. #
Todispl aymanu ally:select LiveTraffic Sub-
scription Info.
Depending onthest atus ,on eof thefo llo wing
mess ages appear s:
R theper iod ofvalidity forth esubscr iption
is displa yed.
R thesubscr iption hasexpir ed.
% The subscr iption canbeextende d:
R Atan aut hor izedMer cedes-Ben zCent er
R Viaan MB Info cal lto theMer cedes- Benz
Cus tomer Assis tanceCenter
Di spla yingthe traf fic ma p
Re quirement s:
R ForLiv eTr af fic Inf ormati on:theve hicle is
eq uipped withacommunication modulefea‐
tur ing anact ivat ed, integrat edSIM car d.
R When theve hicle isstar ted, thecomm unica‐
tion module automatic allyestablishes an
Int erne tcon nection .Tr af fic inf ormati onis
mad eav ailable shortly af te rw ards. Mult
imed iasystem 259

%
Requiremen ts:
R Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth e
Mer cedes mePortal.
R The servicehas been activat ed atan
aut hor izedMer cedes-Ben zCent er.
Fu rther information canbefound at:
ht tp s:// www .merced es.me
% The onlineinf ormat ionisno tav ailable inall
coun tries.
If Dis play inCOMA NDisact ivat ed inTraf fic Sign
Assi st(/ pag e17 6), spee dlimi tsand overtak‐
ing restrictions aredispl ayed on themap.
% Com panylogos displayedon themap are
tra demar ksofthere spectiv ecom panies and
used solely forth epur pose ofindicat ingthe
locat ionsofthese com panies. Theuseof
suc hlogos onthemap does notindicat e
appr oval of, suppo rtof or adv ertising by
th ese com panies forth ena vig ation system
itself. Se
tting thema pscale
Re quirement s:
R The map issho wn.
Multime diasystem:
4 Navigation #
Tozoo min: swi pedown ontheTo uc hCon ‐
tr ol.
or #
Turn thecon troller count er-cloc kwise.
or #
Movetwofing ersap arton theto uc hpad. #
Tozoo mout: swipeup on theTo uc hCon trol.
or #
Turn thecon troller clockwise.
or #
Movetwofing ersto ge ther on theto uc hpad. Mo
ving thema p
Multi media system:
4 Navigation 5
Z Option s
5 Map Menu #
Alternativ ely,if th emap isdispla yedin full
scr een mode, press thecent ralcon trol ele‐
men t.
The map menuappear s. #
Selec t"Mo vemap" inmap menu 2
(/ page26 1). #
Swipe inanydir ection ontheTo uc hCon trol
or touc hpad.
or #
Slid eth econ troller inanydir ect ion.
The map movesin thecor responding direc‐
tion under thecr osshair .The further you
mo veyour fing er aw ay from thest ar tin gposi‐
tio non theto uc hpad, thefa ster themap
mo ves. 262
Multimedia system

R
Youha ve auser accoun tfo rth eMer cedes
me Portal.
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp s://
www .merced es.me
Mult imed iasystem:
4 Navigation 5
Z Option s
5 Map Conten t #
ActivateWe ath erInfo rma tion0073.
or #
Ifwe ather informat iondispla y6 isavailable
in themap menu, activate0073(/ page26 1)
it.
Cur rent we ather informat ionisdispla yedon
th ena vig ation map,e.g.temp eratur eor
cloud cover.
% Weather informat ionisno tav ailable inall
coun tries. Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
cou ldbe dist ra cted from thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
Fu rther information canbeobt ained from an
aut hor ized Mercedes-Ben zCent eror at:
https: //www .mercedes-benz -mobile.com/ Multimedia
system 26
7

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Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Using
Mercedes-Benz Link,va rious funct ions
and select edmobile phoneappscanbetransf er‐
re dto themedia display.
The Mercedes-B enzLink controlbo xsupplemen ‐
ta ry equipment isrequ ired forth is. Youcan
obt ain this at an aut hor ized Mercedes -Benz Cen‐
te r.
% The Mercedes-B enzLink controlbo xuses
th eAn droid oper ating system.
% The service prov ider isresponsible forth ese
apps andtheser vices andcontent conne c‐
te dto it.
Connecting Mercedes-B enzLink withth e
mu ltim edia system #
Conn ecttheMer cedes- BenzLinkcontrol bo x
wit hth eç USBportof themultimedia
con nect ionunit using asuit able connect ing
cable. %
Asuit able connect ingcable isavailable sep‐
ar atelyat an aut hor izedMer cedes-Ben zCen‐
te r.
Using Mercedes-Benz Link
Re quirement s:
R The Mercedes- BenzLink control bo xis con ‐
nec tedwit hth emultimedia system using the
ç USBport.
Multimedi asy stem:
4 Connec t5
Mercedes- BenzLink #
Select MBLink.
The mobile phonefunctionsand apps are
av ailable andshownonthemedia display.
Yo ucan find mor einf orma tionin theMer cedes-
Benz Linkcontrol bo xoper ating instruction s.
Ending Mercedes-Benz Link
Multimedia system:
4 Connec t5
Mercedes- BenzLink #
Select Disconnect.
The connect ionisended. The
mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th eMer cedes- BenzLinkcontrol bo xand the
multime diasystem.
% Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. App
leCar Play® Ov
ervie wof App leCar Play® &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. Multimedia
system 27
9

#
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
iPhone ®
func tionscan beused viathemultime‐
dia system using Apple CarPla y®
.The yar eoper‐
at ed using thecent ralcon trol elemen tor the
Sir i®
vo ice con trol system. Youcan activat eth e
vo ice con trol system bypressing andholding the
00E3 buttononthemultifunc tionsteer ing wheel.
When usingApple CarPla y®
wit hvo ice con trol,
th emultimedia system can still be oper ated via
th eVo ice Cont rolSy stem (/ page206).
Onl yone mobile phoneatatime canbecon nec‐
te dvia Apple CarPla y®
to themultimedia sys‐
te m.
The availabilit yof App leCarPla y®
ma yva ry
acc ordin gto thecount ry. The
service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Apple CarPla y®
is are gis tere dtra demar kof
Apple Inc.
Inf ormat iononApple CarPla y®
While usingApple CarPla y®
va rious funct ionsof
th emultimedia system, e.g.telephon yor the
media sourcesBlue tooth®
audio andiPod ®
,ar e
una vailable.
Onl yone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting aniPhone ®
via Apple CarPla y®
Re quirement s:
R Apple ®
oper atingsy stem version iOS 8.3or
abo veisins talled ontheiPhone ®
.
R AnInterne tcon nect ionisrequ ired forth efull
ra ng eof func tions forApple CarPla y®
. R
The iPho ne®
is connect edtothemultimedia
sy stem viatheUSB portç using asuit a‐
ble cable (/page29 7).
Multimedia system:
4 Connec t5
Apple CarPlay
Se tting automat icor manu alstar t
A messa geappear swhen connectedfo rth efirs t
tim e. #
Automatic star t:select Automatically.
Start Automatically isactiv ated 0073.
Apple CarPla y®
will nowstar timm ediat ely
af te rth eiPhone ®
is con nect edtothemulti‐
media system using aUSB cable. #
Manua lst ar t:select Manual ly. #
Select theiPhone ®
in thede vice list.
Ac cep ting/r eject ingtheda ta protection reg‐
ulat ions
A messag ewit hth edat apr otect ion regulations
appear s. #
Select Accept &Start .
or 280
Multimedia system

#
Select Decl ine&End .
Ex iting Appl eCarP lay® #
Press the00E2 buttononthemultifunc tion
st eer ing wheel, forex am ple.
% IfApp leCarPla y®
wa sno tdispla yedin the
fo re grou nd before discon necting,theappli‐
cation star ts inthebac kground when recon‐
nect ed.Youcan callupApple CarPla y®
in
th emain menu.
Calling upApple CarPla y®
sound settings
Multimedia system:
4 Connec t5
Apple CarPlay 5
Sound #
Select thesound menu(/page31 3).
Endi ngApple CarPla y®
Mul timedi asy stem:
4 Connec t5
Apple CarPlay #
Select Disconnect.
The connect ionisended.
The mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Andr
oidAuto Andr
oidAutoove rview &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Mobile phonefunctionscan beused with
An droid Autousin gth eAn droid oper ating sys‐
te m on themultimedia system. Itis oper ated
using thecent ralcon trol elemen tor voice con ‐
tr ol system. Youcan activat eth evo ice con trol
sy stem bypressing andholding the00E3 button
on themultifunc tionsteer ing wheel.
When usingAndroid Autowit hvo ice con trol, the
multime diasystem can still be oper ated using
th eVo ice Cont rolSy stem (/ page206).
Onl yone mobile phoneatatime canbecon nec‐
te dvia Android Auto wit hth emultimedia sys‐
te m.
The availabilit yof An droid Autoand Android Auto
apps mayva ry acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it. Multim
ediasystem 28
1

or
#
Discon nectthecon nect ingcable between
th emobile phoneandmultimedia system.
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle is
st atio nary. Tr
ansf erre dve hicl edata withAndroidAuto
and Apple CarPla y® Ov
ervie wof transf erre dve hicl edata
When using Andr oidAutoor Apple CarPla y®
,cer‐
ta in vehicle datais transf erredto themobile
phone. Thisenables youto getth ebes tout of
select edmobile phoneservices. Vehicle datais
no tdir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com‐
munication between theve hicle andthemobile
phone. To
do this, and toassig nse veralve hicles tothe
mobil ephone, ave hicle identif ierisrando mly
ge ner ated .
Thi sha sno conne ctionto theve hicle identif ica‐
tion number (VIN)andisdele tedwhen themulti‐
media system isrese t(/ page24 0).
The follo wing drivin gst atus datais trans mitted:
R Trans miss ionposit ionengaged
R Distinction between parked, stands till,ro lling
and drivin g
R Day/n ight mode oftheins trument cluster
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction Thi
sda ta isonl ytransf erredwhile thena vig ation
sy stem isactiv ein order toimprove it(e.g. soit
can continue func tioningwhen inatun nel). Mer
cedes mecalls Mak
ingacall viatheov erhead controlpa nel
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally. Multimedia
system 283

1
mebutt onforser vice orinformation calls
2 SOS buttoncover
3 SOS button
Maki ngaMer cedes mecall #
Press button 1. Maki
nganeme rgency call #
Toopen theco verof SOS button2, press it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system.
Using thevo ice con trol system, youcan select
on eof thefo llo wing service s:
R Accid ent and brea kdo wnmana gement
(/ page28 7)
R Mer cedes-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page286).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally.
Multimedia system:
4 Phone 5
ª Contac ts #
Call Mercedes meconnect.
The callismade.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. 28
4
Multimedia system