2021 MERCEDES-BENZ C-CLASS CABRIOLET towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Indica torand warning lam ps(stan dar d)........ 10
Indicat orand warning lam ps(Wide‐
scr een Cockpit)............................................ 12
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ....................... 21
Genui neMer cedes-Ben zpar ts...................... 21
Oper ator's Manual ........................... .............2 2
Ser vice andvehicle operation ......... .............2 3
Oper ating safety...........................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection ................................ 26 Qualif
iedspec ialistwo rkshop ....................... 27
Cor rect useof theve hicle ............................. 27
No tesfo rper sons withelectr onicmedi‐
cal aids..... ........................................ ............ 27
Pr oblems withyo ur vehicle ............... ............ 28
Re por tingsaf etydef ects ...............................2 8
Limit edWarrant y.......................................... 29
QR cod efo rre scue card... ............... .............2 9
Dat ast or ag e... ..............................................2 9
Cop yright ...................................................... 34 Occup
antsafety.... .....................................35
Re stra int system .............................. .............3 5
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 37
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011><0011001100110011001100110011001100110011001100110011001100110011
0011> 42
Ro llbar .........................................................4 9
PRE-S AFE®
sy stem ....................................... 50
Saf elytranspor tingchildr enintheve hi‐
cle ...... ........................................................... 51
No teson pets intheve hicle ............ .............6 2 Opening
andclosing .................................. 63
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 63
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67Tr
unk ............................................................ 70
So fttop........................................................ 72
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Anti-t heftpr otect ion .....................................8 2 Seats
andstowing ..................................... 84
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......84
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 85
St eer ing wheel ..............................................9 4
Eas yentr yand exitfeatur e...........................9 6
Memor yfunct ion.......................................... 97
St ow agear eas .............................................. 98
Soc kets ........... ............................................ 104
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..104
Ins talling/ remo ving thefloor mats .............1 06 Lig
htand visibility ....... ............................ 108
Ext eriorlighti ng............. .............................108
Int erior ligh ting ............................................ 113
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 114
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 116 2
Contents

Clim
atecontr ol......................................... 12 0
Ov ervie wof climat econt rolsy stems ..........1 20
Oper ating theclimat econ trol system ......... 120 Dr
ivin gand parking ................................. 124
Dr iving ............ ............ ........................ ........124
DY NA MIC SELE CTswitc h... ............... ..........1 34
Au tomatic transmiss ion.................... .......... 136
Fu nctio nof the4MA TIC.............................. 140
Re fuel ing...... ............................................... 141
Pa rking .......................................................1 43
Dr iving anddriving safetysy stems .............1 50
Ve hicle towing instruct ions .........................1 99 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................200
No teson theins trument displayand on-
boar dcom puter.............................. ............ 200
Ins trument displayove rview ............ ...........2 01
Ov ervie wof butt ons onthesteer ing
wheel .................. ........................................2 02
Oper ating theon- boar dcom puter.............. 202
Ov ervie wof displa yson themultifunc ‐
tion displa y... ..............................................2 03 Head
-upDispl ay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 203 Vo
ice Contr olSy stem .............................. 206
No teson oper ating safety.......................... 206
Ope ratio n........... ................................. .......206
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...208
Essenti alvoice com mand s.........................2 08 Multimedi
asy stem .................................. 220
Ov ervie wand oper ation .................. ............ 220
Sy stem settings .............................. ............ 229
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 240
Na vig ation .......................................... ........242
Te lephon e........................................ ...........2 67
Online andInterne tfunctions ..................... 291
Media ......................................................... 294
Ra dio .......................................................... 306
Sound .........................................................3 13 Maint
enanc eand care...... ....................... 316
ASS YSTPL US service interva ldispla y.........3 16
Engi necompar tment............. ............. .........317 Clean
ingand care.......................................3 23 Br
eakdo wnassi stance ............................ 333
Emer gency <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011>.333
Flat tire....... ................................................ 334
Batt ery(v ehi cle) ....... ................................... 341
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 346
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 351 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 354
No teson noise orunusua lhandling char‐
act eristic s...................................................3 54
No teson regular lyinspect ingwheels and
tir es ............................................................ 354
No teson sno wch ains ................................ 355
Ti re pressur e.............................................. 355
Loading theve hicle .................................... 362
Ti re labeling ................................................ 366
Def inition ofterm sfo rtir es and loading ..... 371
Chan gingawheel ........................................ 374
Emerg encysparewh eel............ ..................383 Co
ntents 3

The
driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit
displa yin theIns trument Displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisau tomatical lyadop tedas the
st or ed speed. Thesystem uses thespeed stor ed
on anunlimit edstre tchof road asthere com‐
mend edspe ed. Ifyo udo notalt er thestor ed
speed onanunlimit edstre tchof road, there c‐
omme ndedspeedis80 mph(1 30 km/h) .
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Obser vetheno teson driving systems andyour
re sponsibili ty;yo uma yot her wise failto recog‐
nize dangers(/ page 150). Sy
stem limit s
The system limits ofTraf fic Sign Assistappl yto
th ede tection oftraf fic sig ns (/ page 175).
Speed limitsbel ow 12mp h(20 km/h) areno t
aut omaticall yadop tedby thesy stem asthe
st or ed speed. Temp oraryspeed restrictions (e.g.
fo ra cer tain tim eor due towe ather condition s)
can notbe proper lyde tected bythesy stem. The
maximum permissible speedapplying toave hi‐
cle withatrailer isno tde tected bythesy stem.
Ad jus tth espeed inthese situation s. &
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R atspee dlimit sbelo w12 mp h(20 km/h)
R inwe tcond itions orinfog
R when towing atrailer #
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. #
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation
When ActiveDis tance AssistDIS TRONI Cis acti ‐
va ted, theve hicle speed willbeadap tedaccor d‐
ing lyto thero uteev ent sahead. Dependingon
th edr ive pr og ram sele cted, theve hicle negoti‐
at es aro uteeve ntaheadin an eco nomi cal,com‐
fo rtable ordynam icman ner.When thero ute
eve nthasbe en passe d,theve hicle acceler ates
ag ain tothestor ed speed. Thesetdis tance to
th eve hicle infront, vehicles detected aheadand
spe edrestrictions aheadar eta ke nint oacco unt.
Yo ucan activat eand deac tivatero ute-based
spee dadap tatio nin themultimedia system
(/ page16 5).
The follo wing routeeve nts areta ke nint o
acco unt:
R Curves
R T-int ersect ions,ro und about sand tollplazas
R Turnsand exits 16
4
Driving and parking

If
th era dar sensor sar eobs truct edbyvehicles
or other object s,de tection isno tpos sible.
Cr oss Traf fic Aler tis acti veund erthefo llo wing
con dition s:
R Ifth eve hicle isbac king upatwa lkin gpace.
R Maneuv ering assis tance isacti vated
( / pag e19 9).
% Alsoob ser vetheins truction son Blind Spot
Assis tand ActiveBli nd Spo tAssi st
( / pag e17 7).
Sy stem limit s
Cr oss Traf fic Aler tis no tav ailable onincline s.
Ac tiv atin gor deac tivatin gmane uvering
ass ista nc e
Mu ltimed iasystem:
4 Vehicle 5
k Assist ance
5 Camera &Parkin g5
Maneuverin gAssist . #
Activate0073 ordeacti vate 0053 thefunc tion.
% Maneuv ering assis tance mustbe activ efo r
th efunc tion ofDrive Aw ayAssi st
( / pag e19 8) andCr os sTr af fic Aler t
(/ page 198). Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (/page346) andthe
ins truct ions forto wing withbo th axle son the
gr ou nd (/ page 347). Dr
iving andparking 19
9

*
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash *
NO
TEDama gedue touns uitable car
wa sh #
Beforedr iving intoacar wash mak e
sur eth at thecar wash issuit able for
th eve hicle dimensions. #
Ensur eth er eis suf ficie ntgrou nd clear‐
ance between theunderbody andthe
guide rails ofthecar wash. #
Ensur eth at theclear ance widthof the
car wash, inpar ticular thewidt hof the
guide rails, issuf ficie nt. To
avo iddamag eto your vehicle when usinga
car wash, ensur eth efo llo wing beforehand:
R Toavo idpossible wateringr ess intheve hi‐
cle, itis prefer able touse carwashes which
allo wthehigh-pr essurepr e-clean ingtobe
deactiv ated (specif ication forth econ vertible
pr ogr am).
R Avoid anyho t-w axtreatment .
R Mak esur eth at thewind deflect oron the
winds hieldhasbeen retract ed.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The HOLD function isswitc hedoff.
R The surround viewcam eraor there ar vie w
cam erais swit ched off. R
The side windo wsand softto par eclosed
com pletely.
R Theblowe rfo rth eve ntil ation/he ating is
sw itched off.
R The windsh ield wipe rsw itchis in po sitio n
005A.
R The Sma rtKe yis at amin imum distance of
10 ft(3 m) away from theve hicle. Other wise,
th etrunk lidcould openunintentionall y.
R Forcar washes withacon veyo rsy stem:
- Neutr al005C iseng aged.
- Ifyo uwo uld liketo lea vetheve hicle while
it is being washed, makesur eth eSmar t‐
Ke yis loc ated intheve hicle. Thepark
position 005Disother wise automatically
eng aged.
% If,afte rth ecar wash, youre mo vethewa x
fr om thewindshield andwiper rubber s,this
will preve ntsme aring and reduce wiper
noise. 32
4
Maint enanc eand care

Fu
rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop.
Char ging #
Connect positivecont act3oftheve hicle to
th epositiv ete rm inal ofthech arge rusi ng the
ch argin gcable .Alw aysbegin withpositiv e
cont act3oftheve hicle. #
Connect theneg ativete rm inal ofthech arge r
and grou nd point 4 ontheve hicle withth e
ch argin gcable .St artwit hth ech arge r. #
Startth ech argin gpr oce ss.
When thech argin gpr oce ssiscom plete: #
First,re mo vethech argin gcable from groun d
poin t4 and theneg ativete rm inal ofthe
ch arge r,th en from positiv econ tact 3 and
th epositiv ete rm inal ofthech arge r.Begi n
ea ch tim ewi th thecon tacts oftheve hicle. #
Afterre mo ving thech argin gcable ,clo se
co ver2 ofposi tivecont act3. #
Closecover1.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery #
Obs erve theno teson the12 Vbatt ery
(/ page34 1).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr ovedfo ryo ur vehicle byMer cedes-Ben z.
R Carryove rde tach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced. R
Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods *
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist 34
6
Brea kdo wnassista nce

To
avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: #
Dur ing towing #
Inacar wash Mer
cedes-Benz recomme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
* NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Ve
hicl eswith automatic transmiss ion Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised Ye
s,ifth esteer ing wheel is
fi xe din thecent erposition
wit hast eer ing wheel lock 4MA
TICvehicl es Pe
rm itted towing methods
Bo th axle son
th egr ound Ye
s,maximum 31mile s
(50 km) at31 mp h(5 0km/h)
Fr ont axle
ra ised No
Re ar axle
ra ised No To
tow wit hara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound #
Obser vetheno teson theper mitt edtowing
me thods (/page346). #
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D
% Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( / pag e349). Atowing vehicle withlifting
eq uipment isrequ ired forve hicle transpor ta‐
tio n. Br
ea kdo wnassist anc e34
7

*
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. #
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. #
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. &
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If ano ther vehicle istow- star tedor towe d
aw ay,its weight mustno texc eed theper mis‐
sible gross mass ofyour ow nve hicle, other‐
wise thefo llo wing could occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nro llo ver. #
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow- star tedor towe daw ay,
its per missib legross weight mustno texc eed the
per missible gross weight oftheto wing vehicle. #
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(/ page38 7). #
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. #
Installth eto wing eye(/ page350). #
Fasten theto w bar .
* NO
TEDama gedue toinc orrect connec‐
tion oftheto w bar #
Onlyconnect theto w rope ortow bar to
th eto wing eyes. #
Deact ivat eth eaut omatic locking mechanism
(/ page68). #
Donotactiv ateth eHOLD function. #
Deact ivat eAc tiveBr ak eAssi st(/ pag e17 4). #
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. #
Release theelectr icpar king brak e. &
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R The ignit ionisswitc hedoff.
R The brak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R The ener gysupp lyor theon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. #
Use ato w bar . 34
8
Brea kdo wnassista nce