2021 MERCEDES-BENZ B-CLASS HATCHBACK display

N
N
a
avig
vig ation ov
ation overerview
view Example: digital map with navigation menu
1 Enters a POI or address and additional desti-
nation entry options
2 Inter ruptsrou teguidance (if route guidance is
active)
3 Repeats a navigation announcement and
switch navigation announcements on or o.
4 Calls up theON ROUTE menu •
To show Route overview
• To select Alternative routes
• Report traffic incident (Car-to-X)
• To call up theTRAFFIC menu
- To display Traffic announcements
- To display Area announcements
- To display Provider information •
To show Route list
• To call up thePOSITION menu
- Store position
- To display Compass
- To show Qibla (ava ilable in selected coun-
tries)
5 Quic k-access and settings 304
304
MBUX multimedia system

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 306).
% You can /nd fur ther information about desti-
nation entr y,e.g. 3 wordaddresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
oute and using se
e and using se ttings f
ttings for r
or route
oute
guidance
guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. Multimedia system:
4 © 5
Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. #
Select ¥.
The route tothe destination is calculated.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination. 306
306
MBUX multimedia system

#
Switch Motorway information on or o..Using ser
Using ser
vices
vices R
R
eq
eq uir
uir ements:
ements:
R Thereis an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at: https://
www.mercedes.me
R The service is available and has been activa-
te d.
R The following additional conditions apply to
th ePa rking service:
- The navigation services option is available,
subscribed toand activated in the
Mercedes me Portal.
- The Parking service is within the scope of
th eNa vigation Services. Multimedia system:
4 © 5
Navigation
Displa
Displa ying t
ying the
hetr
tra1c
a1c situation wit
situation wit h Liv
h Live
eTr
Tra1c
a1c
Inf
Inf or
ormation
mation #
Select Z. #
Activate Traffic . #
Select Advanced. #
Select View. #
Select Map elements . #
Switch on Traffic incidents, Free-flowing traf-
fic and Delay.
If tra1c information has been received, then
tra1c incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn-
ing message s are displayed.
The tra1c delay is displa yedfo rth e cur rent
ro ute. Tra1c dela yslasting one minute or lon-
ge r are take n into consideration.
Displa
Displa ying hazar
ying hazar d w
d war
arnings wit
nings wit h Car
h Car-t
-to-X
o-X -Commu-
-Commu-
nication
nication
If hazard warnings are available these can be
shown as symbols on the map. The display depends on
the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched o. and Traffic incidents
is switched on, the symbols are shown on the
prospective route.
Displa Displa ying w
ying w eat
eather inf
her inf or
ormation and ot
mation and other map
her map
cont
cont ents
ents #
Select Z. #
Select Advanced. #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a se rvice, e.g. Weather.
Cur rent we ather information is displ ayed on
th e navigation map, e.g. temp erature or cloud
co ver. 308
308
MBUX multimedia system

Then,
you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Calling t
Calling t he Mer he Mercedes-Benz Cust
cedes-Benz Cust omer Centr
omer Centre
eaTer
aTer
aut
aut omatic accident or br
omatic accident or br eakdo
eakdown det
wn det ection
ection
R
R eq
eq uir
uir ements:
ements:
R The vehicle has de tected an accident or break-
down situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
The vehicle can de tect accident or breakdown sit-
uations under cer tain circumstances.
In theev ent an accident or breakdown is de tec-
te d, the emer gency guide sh ows saf ety no tes in
th e multimedia system displa y.
ATer quitting the emer gency guide display on the
multimedia system, a prom ptappears asking
whe ther youwo uld like toget support from the
Mercedes-Benz Customer Centre. #
Select Call.
R ATer your ag reement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, theve hicle
data is transfer red automatically
(/ page 319).
R The Mercedes-Benz Customer Centre
ta ke syo ur call and or ganises the break-
down and accident assistance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident, an
automatic emer gency call can be initia ted.
This has priority over all other active calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prom ptcan appear aTer a delay in theev ent
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
ha ve already received support, this prom pt
can be ignored or declined.
% Ifyo u answer the prom ptfor support from the
Mercedes-Benz Customer Centre with Later,
th e message will be hidden and appear again
later. The prom
pttriggered bythe Mercedes me
connect service "Telediagnostics", can either
be con/ rmed or declined. ATer being
declined, this will not be shown again.
Arr Arr anging a ser
anging a ser vice appointment via a Mer
vice appointment via a Mer cedes
cedes
me call
me call
If yo u ha veactivated the maintenance manage-
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Customer
Centre. You will then receive individual recom-
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsen tedto the
maintenance management service, the multime-
dia system reminds you aTer a cer tain amount of
time that a service is due. A prom ptappears ask-
ing if youwo uld like tomake an appointment. #
T To arr
o arr ang
ange a ser
e a ser vice appointment
vice appointment: :select Call.
ATer your ag reement, theve hicle data is
transfer red and the Mercedes-Benz customer
centre take syo ur prefer red appointment date.
The information is then sent toyour desired
service outlet. 316
316
MBUX multimedia system

If a call is made aTer automatic accident or break-
down de
tection using the multimedia system, the
fo llowing data is also transmitted:
R Current mileage and maintenance data
R Current vehicle location
If Ac cident and Breakdown Management is called
via thevo ice control system and no service has
been activated, but the data pr otection query has
been con/ rmed, thefo llowing data can also be
called up from theve hicle bythe Mercedes-Benz
Customer Centre:
R Current vehicle location
If th e data pr otection prom pthas been rejec ted,
th efo llowing data is transmitted toenable targe-
te d advice and an e1cient service:
R Reason forth e initiation of the call
R Rejection of the data pr otection prompt
R Country indicator of theve hicle
R Set language forth e multimedia system
R Telephone number of the communication plat-
fo rm installed in theve hicle Dat
Dat a tr a transf
ansf er if Mer
er if Mer cedes me connect ser
cedes me connect ser vices
vices
ar
ar e activ
e activ at
ated
ed
Only if there specti veservice is activated will
additional incident-speci/c data be transmit ted in
th e second stage toenable an optimal service.
An ove rview of the data transmitted can be found
in there specti veterm s of use for Mercedes me
connect services. These can be obtained in the
Mercedes me por tal: https://
me.secure.mercedes-benz.com
Dat Dat a pr
a pr ocessing
ocessing
The data transmitted within the scope of the call
is dele ted from the processing system aTer the
call is /nished, in so far as this data is not being
used forot her activated Mercedes me connect
services.
The incident-speci/c data is processed and stored
in the Mercedes-Benz Customer Centre and, if
re qu ired toprocess the incident, forw arded tothe
service partner authorised bythe Mercedes-Benz
Customer Centre. Please take note of the data
pr otection information on the Mercedes me Inter-
net page https://www.mercedes.me or in there
corded message immediately aTer calling the
Mercedes-Benz Customer Centre.
% The recorded message is not available in
ev ery countr y. Mer Mer
cedes me connect
cedes me connect Inf
Inf
or
ormation on Mer
mation on Mer cedes me connect
cedes me connect
% Mercedes me connect or individual Mercedes
me connect services are not available in every
countr y.Find out at a Mercedes-Benz service
centre if these functions are available in your
countr y.
Mercedes me connect consists of multiple ser v-
ices.
Yo u can use thefo llowing services via the multi-
media system and theove rhead control panel, for
ex ample:
R Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system)
R Mercedes-Benz emer gency call system (auto-
matic eme rgency call and SOS button) 318 318
MBUX multimedia system

More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
ta l: https://me.secure.mercedes-benz.com
Dat
Dat a tr
a transf
ansf err
erred dur
ed dur ing Mer
ing Mer cedes me connect
cedes me connect
call ser
call ser vices
vices
The data transfer red during a Mercedes me con-
nect call depends on:
R The reason for initiation of the call
R The service that is selected in thevo ice con-
trol system
R The activated Mercedes me connect services
Yo u can /nd out which data is transfer red when
using the services in the cur rently valid Mercedes
me connect term s of use and the data pr otection
information for Mercedes me connect. You can
/nd these in your Mercedes me user account. Ov
Ov
er
ervie
vie w of t
w of t he Mer
he Mer cedes me & Apps menu
cedes me & Apps menu When
you log in with a user account tothe
Mercedes me Portal, then services and o.ers
from Mercedes-Benz will be available toyou. Fo
r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
https://me.secure.mercedes-benz.com
% Make sure you alw ayske ep the Mercedes me
apps updated.
Yo u can call up the menu using Mercedes me &
Apps inthe multimedia system.
In theMercedes me & Apps menu,thefo llowing
options can be available:
R Connecting theve hicle with theMercedes me
user account
R Deleting a connection between a Mercedes
me user account and theve hicle
R Calling up the Mercedes me services
R Calling up apps such as, In-Car O1ce or the
we b br owser depending on availability Ov
Ov
er
ervie
vie w of In-Car
w of In-Car O1ce
O1ce Using In-Car O1ce,
you can connect your online
services with the multimedia system. Re
quirements for In-Car O1ce:
R Your mobile phone is connected with the mul-
timedia system (/ page 314).
R You ha vea user account forth e Mercedes me
Po rtal.
R The In-Car O1ce service is activated in the
Mercedes me Portal.
R You ha vea user account with an online
service, e.g. with O1ce 365 or Gmail, and
ha ve connected the user account with In-Car
O1ce.
In-Car O1ce functions R Display pending appointments in the calendar
- Reading out calendar ent ries
- Calling stored telephone numbers
- Navigating toappointments with navigable
destinations
- Deleting a calendar ent ry
R Display and selection of tasks and calls to
comple te
- Reading aloud 320
320
MBUX multimedia system

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the 112 emer gency
call is ca rried out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 325) or man-
ual ly ( / page 326).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Messag
Messag es on t
es on the display
he display
The following message s appear inthe display of
bo th emer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
0053: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency call
system (e.g. a fault with the speaker, micro-
phone, airbag, SOS button), a cor responding
message appears on the inst rument displa y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call
aTer:
R Activation of there straint systems su chas air-
bags or seat belt tensioners aTer an accident
The eme rgency call has been made:
R Avo ice connection is established with the
emer gency call centre. MBUX multimedia system
325
325

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emerg ency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument clus ter and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
0076 button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has 328 328
MBUX multimedia system