2021 MERCEDES-BENZ A-CLASS SALOON oil change

R
You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission position is hor
k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while at a standstill and
engage transmission position hork again.
% Atvery low outside temp eratures below
appr ox. -20°C, you may not be able toshiT
th e transmission from jtoano ther trans-
mission position when theve hicle is switched
o.. If this is the case, only change the trans-
mission position while theve hicle switched
on.
Eng
Eng aging dr
aging dr iv
ive position D
e position D #
Depress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance.
When the automatic transmission is in transmis-
sion position h, it shiTsthege ars automaticall y.
This depends, among other things, on thefo llo w-
ing factors:
R The selected drive prog ram R
The position of the accelerator pedal
R The driving speed Pr
Pr
oblems wit
oblems wit h t
h the tr
he tr ansmission
ansmission The tr
The tr
ansmission has a f
ansmission has a f aulty g
aulty gear
earshiT
shiT
Po ssible cause:
R the transmission is losing oil. #
Have the transmission checked at a quali/ed
specialist workshop immediatel y.
The acceler
The acceler ation c
ation char
har act
acter
eris
istics ge
tics get wt w or
orse, and
se, and
t
t he tr
he tr ansmission no long
ansmission no long er
ershiTs.
shiTs.
Po ssible cause:
R the transmission is in emer gency ope ration
mode. #
Stop theve hicle in accordance with the tra1c
conditions. #
ShiT the transmission toposition j. #
Switch o. theve hicle. #
Wait at least ten seconds. #
Start theve hicle again. #
ShiT the transmission toposition h. #
Have the transmission checked at a quali/ed
specialist workshop immediatel y. Manual
Manual
g
gear
ear shiTing
shiTing *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. %
For plug-in hybrids, obser vethe information
re ga rding there ge nerative brake system
(/ page 168). Driving and parking
179
179

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.The tyres
must be checked more frequently if theve hicle is
operated under increased loads. Further informa-
tion can be obtained at a quali/ed specialist work-
shop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 324). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 325).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
Ifth e active bonnet can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
325
325

&
W
W ARNI NG
ARNI NGRisk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N
NO OTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
N
NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 328). Maintenance and care
329
329

Seat belts
Seat belts
R Clean wi thluk ewa rmand soapy water.
R Do not use chemical cleaning agents.
R Do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
Display
R Switch o. the display and let it cool down.
R Clean the sur face carefully with a micro/bre
clo thand a suitable displ aycare product (TFT-
LC D).
R Do not use any other agents.
Head-up displ ay
Head-up display
R Clean with a soT, non-static, lint-free clo th.
R Do not use cleaning agents.
Plas
Plastic tr tic tr im
im
R Clean with a damp micro/bre clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. R
Do not allow cosmetics, insect repellent or
sun cream tocome in contact with the plastic
trim.
R
R eal w
eal w ood and tr
ood and tr im elements
im elements
R Clean with a micro/bre clo th.
R Blackpiano-lacquer look: Clean with a damp
clo thand soapy water.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Do not use sol vent-based cleaning agents, pol-
ishes or waxes.
R
R oof lining
oof lining
R Clean with a brush or dry shampoo.
Car
Car pet
pet
R Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
St
St eer
eer ing wheel made of g
ing wheel made of g enuine leat
enuine leather or DINA-
her or DINA-
MICA
MICA
* NO
NOTE
TEDamage caused bywrong cleaners #
Do not use sol vent-based cleaning
agents such as tarre mo ver or wheel cleaner; neither should
you use polishes
or wa xes. Otherwise you may damage
th e /nish. R
Clean with a damp clo thand 1% soapy water
solution and then wipe with a dry clo th.
R For heavy soiling: Use a cleaner recommen-
ded for Mercedes-Benz.
R Leather care: Use a leather care agent that
has been recommended for Mercedes-Benz.
R Do not allow the leather tobecome too damp.
R Do not use a micro/bre clo th.
% Leather is a natural product. It has natural
surface properties, such as di.erences in
st ru cture, mar kscaused bygrow thand injury
or subtle colour di.erences. These sur face
properties are characteristics of leather and
not material faults. What's more, leather is
subject toa natural ageing process during
which the sur face properties change.
Genuine leat
Genuine leat her seat cov
her seat cov ers ers
R Clean with a damp clo thand then wipe with a
dry clo th. 338
338
Maintenance and care

Inter
changing the front and rear wheels if the
wheels or tyres ha vedi.erent dimensions can
re nder thege neral ope rating permit in valid.
The wear patterns on the front and rear wheels
di.er:
R front wheels wear more on the tyre shoulder
R rear wheels wear more in the centre of the
tyre
Do not drive with tyres that ha vetoo little tread
dep th. This signi/cantly reduces traction on wet
ro ads (aquaplaning).
On vehicles with the same front and rear wheel
size, you can inter change the wheels every
5,000 to10,000 km, depending on thewe ar.
Ensu rethe direction of rotation is maintained for
th e wheels.
Obser vethe inst ructions and saf ety no tes on
"Changing a wheel" when doing so (/ page 373). N
No
ot
tes on st
es on st or
oring wheels
ing wheels When storing wheels, obser
vethefo llowing no tes:
R ATer removing wheels, store them in a cool,
dry and preferably dark place.
R Protect the tyres from contact with oil, grease
or fuel. Ov
Ov
er
ervie
vie w of t
w of t he tyr
he tyr e-c
e-chang
hang e t
e tool kit
ool kit *
N
NOOTE
TE Mercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Apart from some countr
y-speci/c variants, vehi-
cles are not equipped with a tyre-change tool kit.
Fo r more information on which tyre-changing
to ols are requ ired and appr ovedfo r per form ing a
wheel change on your vehicle, consult a quali/ed
specialist workshop.
Yo ure qu ire thefo llowing tools, forex ample, to
ch ange a wheel:
R Jack R
Chock
R Wheel wrench
R Centring pin
% The jack weighs appr oximately 3.4 kg.
The maximum load capacity of the jack can
be found on the stic ker a1xed tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a quali/ed spe-
cialist workshop.
The tyre-change tool kit is located in tool bag 1
in the boot.
% Depending on theve hicle equipment, theto ol
bag may be located at other positions in the
boot. 372
372
Wheels and tyres

#
Notes on removing an emer gency spa rewheel
(/ page 378). F
F
itting a ne
itting a ne w wheel
w wheel R
R
eq
eq uir
uir ements:
ements:
R The wheel tobe changed is remo ved and the
cent ring pin is sc rewe d in (/ page 376).
* NO
NOTE
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
W
W ARNING
ARNING Risk of accident from losing a
wheel
Oiled, greased or damaged wheel bolt/wheel
nut thre ads or wheel hub/wheel mounting
bolt thre ads can cause the wheel bolts/wheel
nuts tocome loose.
As a result, you could lose a wheel while driv-
ing. #
Never oil or grease theth re ads. #
Intheev ent of damage totheth re ads,
contact a quali/ed specialist workshop
immediatel y. #
Have the damaged wheel bolts or dam-
aged hub thre ads replaced. #
Do not continue driving. #
Obser vethe information on thech oice of tyres
(/ page 368).
Fo r tyres with a speci/ed direction of rotation, an
ar ro w on the side wall of the tyre indicates the
cor rect direction of rotation. Obser vethe direc-
tion of rotation when /tting. #
Slide the wheel tobe mounted onto the cen-
tring pin and push it on. #
Obser vethe no tes on /tting an emer gency
spa rewheel (/ page 378). &
W
WARNING
ARNING Risk of injury from tightening
wheel bolts and nuts
If yo u tighten the wheel bolts or wheel nuts
when theve hicle is raised, the jack could tip. #
Only tighten wheel bolts or wheel nuts
when theve hicle is on thegr ound. #
Obser vethe inst ructions and saf ety no tes on
"Changing a wheel" (/ page 368). #
For saf etyre asons, only use wheel bolts which
ha ve been appr oved byMercedes-Benz and
fo rth e wheel in question. #
Tighten the wheel bolts evenly in a diagonal
pattern in the order indicated until they are
/nger-tight. #
Unscr ewand remo vethe centring pin. #
Tighten the last wheel bolt until it is /n ger-
tight. #
Lowe rth eve hicle (/ page 377). Low Low
er
ering t
ing t he v
he vehicle
ehicle aTer
aTera wheel c
a wheel c hange
hange R
R
eq
eq uir
uir ements:
ements:
R The new wheel has been /tted (/ page 377). #
T
To low
o low er t
er the v
he v ehicle:
ehicle: placethera tchet onto
th e he xagon nut of the jack so that the letters
"AB" are visible and turn anti-clockwise. Wheels and tyres
377
377

any ammonia
vapours that may be released. Only
/ll theAd Blue ®
tank in well-ventilated areas.
A
A dBlue
dBlue ®
®
/lling
/lling capacity and consump
capacity and consump tion
tion
Tot
Tot al capacity of A
al capacity of A dBlue
dBlue®
®
t
tank
ank Model
Tot
Mode lT otal capacity
al capacity
All model s2 3.8 litresA
A
dBlue
dBlue ®
®
consump
consump tion
tion
The average AdBlue ®
consu mption is between 1%
and 5% of fuel consum ption. Like fuel consump-
tion, AdBlue ®
consu mption is high lydependent
upon driving style and operating conditions. For
th is reason, your vehicle's actual consu mption /g-
ures under da y-to -day operating conditions may
di.er from the consum ption /gures calculate d.
The frequency at which you will ha veto to p up
Ad Blue ®
will also vary. Ha vetheAd Blue ®
supply
ch ecked at a quali/ed specialist workshop before
making jou rney s outside of Europe. Before a lon-
ge r st ayoutside of Europe, consult a quali/ed
specialist workshop. A
A
dBlue
dBlue ®
®
r
rang
ang e and
e and /ll
/lllev
level
el
The AdBlue ®
/ll le vel and range can be displa yed
via the on-board computer. The AdBlue ®
range
sh ow n depends strongly on the driving style and
operating conditions. The actual range can there-
fo re deviate from thera nge cur rently displa yed in
th e on-board computer. The information supplied
in the operator's manual rega rding there ser ve
qu antity at the /rst display warning and on the
minimum top-up quantity when the fuel tank is
em pty is also tobe understood as guide values. Engine oil
Engine oil
N
No
ot
tes on engine oil
es on engine oil
Obser vethe no tes on operating 0uids
(/ page 385). *
N
NOOTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters other
th an those which meet the speci/cations
necessary forth e prescribed service
inter vals. #
Do not alter the engine oil or oil /lter in
order toachie velonger change inter vals
th an prescribed. #
Do not use additives. #
Have the engine oil changed aTer the
prescribed inter vals. Te
ch nical data
391
391

Displa
Displa
y messag
y messag es
es
ç - - - km/h..................................... 441
È - - - km/h..................................... 441
h - - - km/h..................................... 440
# 12 V battery See Owner's Man-
ual......................................................... 456
ò Acoustic presence indicator
inoperative............................................ .415
: Active Light System inoperative..... 409
¯ AdBlue system fault Emer. op.:
max. XXX km/h Start not poss. in
XXX km.................................................. 465
¯ AdBlue system fault Emer gency
op. in XXX miles See Owner's Manual.... 464
¯ AdBlue system fault Engine
start not possible................................... 465
¯ AdBlue system fault See Own-
er's Manual............................................ 464
5 Add 1 litre engine oil when next
re fuelling ............................................... 466 é
ATTENTION ASSIST inoperati ve..... 440
é ATTENTION ASSIS T:Take a
break!.................................................... 440
: Automatic driving lights inoper-
ative...................................................... 409
Û Battery overheated Stop, every-
body out! Outdoors if possible ................ 417
û Before starting the engine, turn
th e steering wheel.................................. 424
J Brake immediately ........................ 438
Á Change key batteries .................... 406
è Charger cable connected .............. 415
J Check brake 0uid le vel.................. 439
ï Check trailer hitch lock (white
display message) .................................... 421
h Check tyre(s) ................................ 459
! Clean the fuel /lter....................... 429
ÿ Coolant Stop vehicle Switch
engine o............................................... 428 !
currently una vailable See Own-
er's Manual............................................4 51
÷ currently una vailable See Own-
er's Manual............................................4 52
5 Engine oil le vel cannot be meas-
ured....................................................... 467
5 Engine oil le velRe duce oil le vel..... 466
5 Engine oil le velSt op vehicle
Switch engine o.................................... 466
5 Engine oil pressure Stop Switch
o. engine.............................................. 467
ä Fault Drive at max. 80 km/h ......... 450
6 Front leT malfunction Consult
wo rkshop (e xample)...............................4 03
& inoperative Battery low................. 412
& inoperative Char geHV battery...... 413
& inoperati veHigh-voltage battery
ch arging inco mplete ............................... 413
& inoperative Refuel vehicle............. .413
& inoperative See Owner's Man........ 412 492 492
Index