2021 MERCEDES-BENZ A-CLASS HATCHBACK engine oil

to
European EN 228, or an equivalent
speci/cation.
Fu el of this speci/cation may contain up to
10% ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel wi thone of thefo llowing fuels:
R Diesel
R Regular petrol with an octane number
lo we rth an 91 RON
R Petrol with more than 10% ethanol byvol-
ume, e.g. E15, E20, E85, E100
R Petrol with more than 3% me thanol byvol-
ume, e.g. M15, M30
R Petrol with additives containing me tal
If yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. *
N NOOTE
TE Damage caused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel system, the
engine and the emission control system. #
Only refuel using sulphur-free diesel fuel
th at conforms toEuropean standard
EN 590, or an equivalent speci/cation.
In count ries without sulphur-free diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm.
Ne verre fuel wi thone of thefo llowing fuels:
R Petrol
R Marine diesel
R Heating oil
R Pure bio-diesel or vege table oil
R Para1n or kerosene
If yo u ha veacciden tally refuelled wi th the
wrong fuel: #
Do not switch on theve hicle. #
Consult a quali/ed specialist workshop. *
N
NOOTE
TE Do not use diesel torefuel vehicles
with a petrol engine If
yo u ha veacciden tally refuelled wi th the
wrong fuel:
R Do not switch on theve hicle. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel system
and the engine. The repair costs are high. #
Consult a quali/ed specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. Driving and parking
189 189

R
Frequent operation in mountainous terrain or
on poor road sur faces
R When the engine is oTen leT idling for long
periods
R Operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air /lter, air /lter, engine oil and oil /lter,
fo rex ample, changed more frequentl y.The tyres
must be checked more frequently if theve hicle is
operated under increased loads. Further informa-
tion can be obtained at a quali/ed specialist work-
shop. Batt Batt
er
ery disconnection per
y disconnection per iods
iodsThe AS
SYST PLUS service inter val display can cal-
culate the service due date only when the battery
is connected. #
Display and no tedown the service due date
on the inst rument display before disconnect-
ing the battery (/ page 330). Engine com
Engine com
par
partment
tment A
A
ctiv
ctiv e bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otection)
ection) Oper
Oper
ation of t
ation of t he activ
he active bonne
e bonne t (pedes
t (pedestr trian pr ot
ian pr otec-
ec-
tion)
tion)
In cer tain accident situations, the actuation of the
active bonnet reduces therisk of injury topedes-
trians. The rear area of the bonnet is raised by
appr oximately 70 mm.
Fo rth e drive tothewo rkshop, reset the actuated
active bonnet yourself (/ page 331).
ATer the active bonnet has been actuated, pedes-
trian pr otection may be limited.
Ha ve the full functionality of the active bonnet
re stored in a quali/ed specialist workshop.
R
R ese ese tting t
tting t he activ
he activ e bonnet
e bonnet &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. #
With your hand 0at, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows ).
In doing so, the actuator is depressurised and
yo u may hear a hissing sound.
The engine bonnet must engage in position. #
Ifth e active bonnet can be raised slightly at
th ere ar in the area of the hinges, repeat the
step until it engages co rrectl y. Maintenance and ca
re
331
331

Opening and closing t
Opening and closing t
he bonnet
he bonnet&
W
WARNING
ARNING Risk of accident due todriving
with the bonnet unloc ked
The bonnet may open and blo ckyour vie w. #
Neverre lease the bonnet when driving. #
Before every trip, ensure that the engine
bonnet is loc ked. &
W
WARNING
ARNING Risk of accident and inju ry
when opening and closing the bonnet
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonnet's range of mo vement. #
Do not open or close the bonnet if there
is a person in the bonnet's range of
mo vement. &
W WARNING
ARNING Risk of burns when opening the
bonnet
If yo u open the bonnet in theev ent of an over-
heated engine or /re in the engine compart-
ment, thefo llowing situations may occur:
R You may come into contact with hot gases.
R You may come into contact with other
escaping hot operating 0uids. #
Before opening the bonnet, allow the
engine tocool down. #
Intheev ent of a /re in the engine com-
partment, keep the bonnet closed and
call the /re service. &
W
WARNING
ARNING Risk of injury due tomoving
parts
Components in the engine compartment may
continue torun or start unexpectedly even
when the drive system is switched o..
Obser vethefo llowing if you must open the
bonnet: #
Switch o. theve hicle. #
Neverto uch the danger zones sur round-
ing moving components, e.g. thero tation
area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving pa rts. &
W
WARNING
ARNING Risk of injury from touching
components under voltage
The ignition system and the fuel injection sys-
te m operate at high voltage. You could receive
an elect ric shoc k. #
Neverto uch ignition system or fuel injec-
tion system components when theve hi-
cle is switched on. The live components include
thefo llowing, for
ex ample:
R Ignition coils
R Fuel injectors 332
332
Maintenance and care

R
Electric lines tothe ignition coils and the fuel
injectors &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. &
W
W ARNING
ARNING Risk of injury from using the
windscreen wipers when the bonnet is
open
If th e windscreen wipers start moving when
th e bonnet is open, you could be trapped by
th e wiper linkage. #
Always switch o. the windscreen wipers
and theve hicle /r stifyo u need toopen
th e bonnet. Opening t
Opening t
he bonnet
he bonnet #
Torelease the bonnet, pull on handle 1. #
Push yellow handle 1onthe bonnet catch to
th e leT as far as it will go (palm down wards).
LiT the bonnet until it is automatically raised
by the pneumatic spring.
Closing t
Closing t he bonnet
he bonnet #
Lowe rth e bonnet and let it drop from a height
of appr oximately 20 cm. Maintenance and care
333
333

#
Ifth e bonnet can still be liTed slightl y,open
th e bonnet again and close it with a little force
until it engages cor rectl y. Engine oil
Engine oil
Chec
Chec
king t
king t he engine oil lev
he engine oil lev el using t
el using the on-board
he on-board
com
com put
puter
er
R
R eq
eq uir
uir ements:
ements:
R The engine has been warmed up.
R The vehicle is par ked on a le vel sur face.
R The engine is running at idle speed.
R The bonnet is closed.
The engine oil le vel is de term ined during driving.
De term ining the engine oil le vel can take up to
30 minutes with a normal driving style and even
longer with an active driving style. On-board computer:
4 Service 5
Engine oil level
One of thefo llowing message s will appear onthe
inst rument displa y:
R Engine oil level Measuring now: measu rement
of the oil le vel is not yet possible. #
Repeat there qu est aTer a maximum of
30 minutes' driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the inst rument dis-
play is green and is between "min" and "max":
th e oil le vel is cor rect.
R Engine oil level Add 1,0 l andthe bar display
fo r indicating the oil le vel on the inst rument
display is orange and is below "min": #
Add 1 l of engine oil.
R Reduce engine oil level andthe bar display for
indicating the oil le vel on the inst rument dis-
play is orange and is abo ve"max": #
Drain o. any excess engine oil that has been
added. Todo so, consult a quali/ed specialist
wo rkshop.
R For engine oil level turn on ignition #
Switch on theve hicle tocheck the engine oil
le ve l.
R Engine oil level System inoperative: The oil
leve l sensor is defective or not connected. #
Consult a quali/ed specialist workshop.
R Engine oil level System currently unavail. #
Close the bonnet.
T T opping up engine oil
opping up engine oil &
W
WARNING
ARNING Risk of burns from hot compo-
nent parts in the engine compartment
Cer tain component parts in the engine com-
partment can be very hot, e.g. the engine, the
cooler and parts of theex haust system. #
Allow the engine tocool down and only
to uch component parts described in the
fo llowing. 334
334
Maintenance and care

&
W
W ARNI NG
ARNI NGRisk of /re and injury from
engine oil
If engine oil comes into contact with hot com-
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothe /ller opening. #
Allow the engine tocool o. and thor-
oughly clean the engine oil from compo-
nent parts before starting theve hicle. *
N
NO OTE
TE Engine damage caused byan inco r-
re ct oil /lter, incor rect oil or additi ves #
Do not use engine oils or oil /lters which
do not cor respond tothe speci/cations
ex plicitly prescribed forth e service inter-
va ls. #
Follow the inst ructions on the service
inter val display forch anging the engine
oil and obser vethe prescribed change
inter vals. #
Do not use additives. *
N
NOOTE
TE Damage caused bytopping up too
much engine oil To
o much engine oil can damage the engine or
th e catalytic con verter. #
Have excess engine oil remo ved at a
qu ali/ed specialist workshop. %
Depending on driving st yle, theve hicle con-
sumes up to0.8 litre of oil per 1000 km. The
oil consum ption may be higher than this when
th eve hicle is new or if you frequently drive at
high engine speeds. #
Turn cap 1anti-clockwise and remo veit. #
Top up the engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again (/ page 334). Maintenance and care
335
335

To
avo id damage toyour vehicle, obser vethefo l-
lowing when using a high-pressure cleaner:
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y.
R Maintain a distance of at least 30 cm tothe
ve hicle.
R V
V ehicles wit
ehicles with decor h decorativ
ative f
e foil:
oil: Parts of your
ve hicle are co vered with a decorative foil.
Maintain a distance of at least 70 cm between
th efo il-co vered parts of theve hicle and the
nozzle of the high-pressure cleaner. Mo vethe
high-pressure cleaner nozzle around whilst
cleaning. The waterte mp erature of the high-
pressure cleaner must not exceed 60°C.
R Obser vethe information on the cor rect dis-
ta nce in the equipment manufacturer's oper-
ating inst ructions.
R Do not direct the nozzle of the high-pressure
cleaner directly at sensitive parts, such as
tyres, gaps, electrical components, batteries,
light sources and ventilation slits. W W
ashing t
ashing t he v
he vehicle b
ehicle b y hand
y hand *
N
NOOTE
TE Engine damage due towa ter ing ress #
Take care not topoint thewa ter jet
directly towa rdsth e air inlet grille below
th e bonnet. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted in
special lydesignated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm water using a
soT car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle o. with water and
dry using a chamois.
% Obser vethe no tes on the care of car parts
(/ page 342). N
No
ot
tes on paintw
es on paintw or
ork/matt
k/matt /nish
/nishpaintw
paintw or
ork care
k care To
avo id damaging the paintwork and inter fering
with the driving assistance systems, please
obser vethefo llowing no tes: P
P
aint
aint
R Insect remains: soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: soak with water and rinse o.
aTer wards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently with a clo thsoaked in petro-
leum ether or lighter 0uid.
R Coolant and brake 0uid: remo vewith a damp
clo thand clean water.
R Tar stains: use tarre mo ver.
R Wax: use silicone remo ver.
R Do not attach sti ckers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a quali/ed specialist workshop.
R Remo vedirt immediatel y,where possible.
Matt
Matt /nish
/nish
R Only use care products appr ovedfor
Mercedes-Benz.
R Do not attach stic kers, /lms or similar materi-
als. Only ha ve/lm attached tothe bumper at
a qu ali/ed specialist workshop. 340
340
Main
tenance and ca re

R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash prog rammes with a /nal
hot wax treatment.
R Do not use paint cleaners, bu1ng or polishing
products, gloss preser vers, e.g. wax.
In theev ent of paintwork damage:
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop.
R Make sure thera dar sensors function
(/ page 220). N
No
ot
tes on cleaning decor
es on cleaning decor ativ
ative f
e foils
oils Obser
vethe no tes on matt /nish care in thech ap-
te r "No tes on paintwork/matt /nish paintwork
care" (/ page 340). They also apply tomatt dec-
orative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage. Cleaning
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances, e.g. a car shampoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediatel y,where possible,
whilst avoiding rubbing too hard. There is oth-
erwise a risk of damaging the decorative foil
ir re parabl y.
R Ifth ere is dirt on the /nish or if the decorative
fo il is dull: Use thePa int Cleaner recommen-
ded and appr ovedfo r Mercedes-Benz.
R Insect remains: Soak with insect remo ver and
ri nse o. the treated areas aTer wards.
R Bird droppings: Soak with water and rinse o.
aTer wards.
R Topreve ntwa ter stains, dry a foil-wrapped
ve hicle with a soT, absorbent clo thaTer every
car wash.
Av Av oiding damag
oiding damag e t
e to t
o t he decor
he decor ativ
ative f
e foil
oil
R The service life and colouring of decorative
fo ils are impaired by:
- Sunlight -
Tempe rature, e.g. hot air blo wer
- Weather conditions
- Stone chippings and dirt
- Chemical cleaning agents
- Oily products
R Do not use polish on matt decorative foil. Po l-
ishing will ha vethe e.ect of shining thefo il-
wrapped sur face.
R Do not treat matt or st ructured decorative
fo ils with wax.Pe rm anent stains may occur.
Scratches, cor rosive deposits, areas a.ected by
cor rosion and damage caused byincor rect care
cannot alw ays be comple tely re paired. In such
cases, visit a quali/ed specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer.
In the case of foil-wrapped sur faces, optical di.er-
ences may occur between the sur faces that we re
not pro tected bya decorative foil aTer removing a
decorative foil. Maintenance and care
341
341