2021 MERCEDES-BENZ A-CLASS HATCHBACK stop start

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Á
Key not detected (white dis-
play message) *T
hekey is cur rently unde tected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot for starting with theke y (/ page 166).
Á Key not detected (red dis-
play message) *T
hekey cann otbe de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you switch o. theve hicle:
R You can no longer start theve hicle.
R You cannot centrally lock theve hicle. #
Ensu rethat theke y is in theve hicle.
If th eke y de tection function has a malfunction due toa st rong radio signal source: #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Place theke y in the slot for starting the engine with theke y (/ page 166).
Á Key being initialised Please
wait *T
hevehicle is processing in order to teach in the new key. #
Wait until processing is comple te. Display messages and
warning/indicator lamps
415
415

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Operate the high beam manually until Adaptive High Beam Assist is available again.
Adaptive Highbeam Assist
inoperative *A
daptive Highbeam Assist is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. #
Until then, operate the high beam manuall y.
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is tempo rarilyuna vailable.
The system limits ha vebeen reached (/ page 140).
Once the cause of the problem is no longer present, the system will be available again. The Adaptive Highbeam
Assist Plus available again displaymessage will appear. #
Drive on #
Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Drive on
or #
Stop theve hicle in accordance with the tra1c conditions and restart theve hicle. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
419 419

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Û
Malfunction *T
he drive system is malfunctioning. A warning tone will also sound. #
Consult a quali/ed speciali stwo rkshop.
*T here is a serious malfunction if the display message and warning tone are repeated at short inter vals. You must stop
th eve hicle immediately in accordance with the tra1c conditions because the drive system is automatically deactiva-
te d. #
Stop theve hicle immediately in accordance with the tra1c conditions. #
Switch o. theve hicle and consult a quali/ed specialist workshop.
Û
Malfunction Visit workshop *T
he drive system is malfunctioning. #
Consult a quali/ed specialist workshop.
Without changing gear,
consult workshop *T
he drive system cann otbe restar ted due toa malfunction.
If th e transmission position is changed using the DIRECT SELECT le ver,th e drive system will be switched o. in park
position jor neutral i. #
Consult a quali/ed specialist workshop and do not change the transmission position.
Without starting engine
again, consult workshop *I
t is not possible torestart the drive system due toa malfunction. #
Do not switch o. the drive system; drive on tothe nearest quali/ed specialist workshop. 426 426
Displ
aymessages and warning/indicator lamps

V
V
ehicle
ehicle Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
Get out of theve hicle, secure it against rolling away and take theke y with you. #
Ifyo u do not lea vetheve hicle, switch o. the electrical consumers, e.g. the seat heating. Otherwise, the 12‑V bat-
te ry may dischar geand starting the engine may be possible only with the help of a second battery (jump start).
ï
Check trailer hitch
lock (white display message) *T
he trailer hitch is not operational during a jou rney with a trailer. &
W WARNING
ARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedu reand do not re-couple the trailer until the display message disappears. #
Initiate a new swivel mo vement (/ page 271). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. Display messages and
warning/indicator lamps
429
429

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Ù
Steering malfunction See
Owner's Manual *T
he elect ric steering lock is malfunctioning. The steering may be loc kedby the electric steering loc k. &
W WARNI NG
ARNI NGRisk of accident if steering capability is impai red
If th e steering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and tra1c conditions. Do
not continue driving under any circums tances. #
Consult a quali/ed specialis two rkshop. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Consult a quali/ed specialist workshop.
û
Before starting the engine,
turn the steering wheel. *T
he elect ric steering lock could not unlock the steering. #
Switch o. theve hicle. #
Tounlock the steering, mo vethe steering wheel slightly tothe leT and right. #
Switch on theve hicle again.
Active bonnet malfunction
See Owner's Manual *T
he active bonn et(pedest rian pr otection) is malfunctioning or inoperative aTer having already been triggered. #
Consult a quali/ed specialist workshop. 432 432
Displ
aymessages and warning/indicator lamps

Engine
Engine
Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
To switch off the engine,
press the Start/Stop but-
ton for at least 3 seconds
or 3 times. *Y
ou ha vepressed the start/s top button while theve hicle is in motion. #
Information about switching o. theve hicle while driving (/ page 166).
Cannot start engine See
Owner's Manual *T
hevehicle cann otbe star ted. #
Switch theve hicle o. and switch it back on #
Ifth e display message still appears, consult a quali/ed specialist workshop.
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* N NO
OTE
TE Engine damage due toinsu1cient coolant #
Avoid long journe yswith insu1cient coolant. #
Add coolant (/ page 336). #
Have the engine cooling system checked at a quali/ed specialist workshop. Displ
aymessages and warning/indicator lamps
435
435

T
T
r
ransmission
ansmission Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
Only select Park (P) when
vehicle is stationary *I
t is possible toselect the park position jonly if theve hicle is stationar y. #
Depress the brake pedal tostop. #
ShiT the transmission topark position jwhen theve hicle is stationar y.
Apply brake to deselect
Park (P) position *Y
ou ha veattem pted toshiT the transmission out of park position jand into ano ther transmission position. #
Depress the brake pedal. #
Select transmission position h,kor neutral i.
To shift out of P or N,
depress brake and start
engine *Y
ou ha veattem pted toshiT the transmission out of park position jor neutral iand into ano ther transmission posi-
tion. #
Depress the brake pedal. #
Start theve hicle. #
Change the transmission position.
Apply brake to select D or R *You ha veattem pted toselect transmission position hork. #
Depress the brake pedal. #
Select transmission position hork.
Apply brake to select R *You ha veattem pted toselect transmission position k. #
Depress the brake pedal. 438 438
Display messages and
warning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions #
Select park position j, transmission position kor neutral i.
Risk of vehicle rolling away
Apply parking brake See
Owner's Manual *T
he transmission position cann otbe reliably identi/ed. #
Use the electric parking brake tosecure theve hicle against rollingaway.
Teaching in transmission
complete *T
he transmission's teach-in process is comple te. All transmission positions can be selected again.
Transmission Malfunction
Visit workshop *T
he transmission is malfunctioning.
Consult a quali/ed specialist workshop.
Depress clutch fully to
start engine *Y
ou ha veattem pted tostart theve hicle without depressing the clutch pedal. #
Depress the clutch pedal and then start theve hicle.
*T hevehicle has stalled while theve hicle was pulling away,e.g. because the clutch pedal wasre leased tooqu ickl y. #
Depress the clutch pedal again.
The vehicle will start automaticall y. #
Slowly re leasethe clutch pedal topull away.
Clutch overheated Avoid
pulling away until the warn-
ing goes out *T
he clut chis under considerable load and is overheating.
Av oid frequent pulling away and driving at walking pace over longer distances. #
Stop theve hicle, paying attention toroad and tra1c conditions and lea vetheve hicle running.
The clutch will cool more quickly when theve hicle is running. Display messa
ges and warning/indicator lamps
441 441