2021 MAZDA MODEL MX-5 MIATA RF phone

Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Maz da vehicle in top
condition.
If you have any questions or recommendations for improvement re garding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we r ecommend that you take
the following steps:
▼ STEP 1
Discuss the matter wi
th an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
▼ STEP 2
If, after following STEP 1, you feel the need for further assis
tance, please contact your
area's Mazda representative.
Refer to Importer/Distributor on page 8-13.

Please help us by providing t he following information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
8-10
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Log on: at www.mazdamexico.com.mx

Answers to many questions, including how to locate or contact a local Mazda dealership in
Mexico, can be found here.

E-mail: click on “Contactanos” a t the top of the page at www.mazdamexico.com.mx

By phone at: 01 800 01 MAZDA (62932)

By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe Cuajimalpa, Delegación Cuajima lpa de Morelos, Ciudad
de México, CP 05348
Tel: Customer Assistance
01 800 01 MAZDA(62932).

In order to serve you efficiently and effectively, please help us by providing the following
information:

1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number ( 17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
Customer Information and Reporting Safety Defects
Customer Assistance
8-12
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Reporting Safety Defects (Canada)
Canadian customers who wish to report a safety-related defect and concern to Transport
Canada, Defect Investigations and Recalls, may telephone the to ll free hotline
1-800-333-0510, or go to the Road Safety website at:
https://www.tc.gc.ca/en/services/road.html
Customer Information and Reporting Safety Defects
Reporting Safety Defects
8-15
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Add-On Non-Genuine Parts and Accessories
Non-genuine parts and accessories for Mazda vehicles can be found in stores.
These may fit your vehicle, but they are not approved by Mazda for use with Mazda
vehicles. When you install non-genuine parts or accessories, th ey could affect your vehicle's
performance or safety systems; th e Mazda warranty doesn't cover this. Before you install
any non-genuine parts or accessories, consult an Authorized Maz da Dealer.
WARNING
Always consult an Authorized Mazda Dealer before you install non-genuine parts or
accessories:
Improperly designed parts or accessories could seriously affect your vehicle's performance or
safety systems. This could cause you to have an accident or increase your chances of injuries
in an accident.
Be very careful in choosing and installing add-on electrical equipment, such as mobile
telephones, two-way radios, stereo systems, and car alarm systems:
Incorrectly choosing or installing improper add-on equipment or choosing an improper
installer is dangerous. Essential systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS/TCS/DSC inacti vation, or a fire in the vehicle.
Mazda assumes no responsibility for death, injury, or expenses that may result from the
installation of add-on non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Wa r r a n t y
8-19
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Cell Phones Warning
WA R N I N G
Please comply with the legal regulations concerning the use of communication equipment in
vehicles in your country:
Use of any electrical devices such as cell phones, computers, portable radios, vehicle
navigation or other devices by the driver while the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-up the driver's hands. Use of these devices will
cause the driver to be distracted and could lead to a serious accident. If a passenger is unable
to use the device, pull off the right-of-way to a safe area before use. If use of a cell phone is
necessary despite this warning, use a hands-free system to at least leave the hands free to
drive the vehicle. Never use a cell phone or othe r electrical devices while the vehicle is moving
and, instead, concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
8-20
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Name and address of the importer: Refer to "MEXICO" (page 8-13) in Importer/
Distributor section.
Brand name of the product: Visteon Corporation
Names and addresses of where the warranty can be served: Refer to "MEXICO" (page
8-13) in Importer/Distributor section.
Names and addresses of where to acquire spare parts, consumable s and accessories: Refer
to "MEXICO" (page 8-13) in Importer/Distributor section.
Warranty period, items covered by the warranty and its possible limitations or exceptions:
Refer to the Warranty Booklet for detailed warranty information.
Warranty procedure:
Centre of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Web: www.mazdamexico.com.mx
Brief description: Automotive El ectronics Infotainment Head Unit
Model name of the product: MAZDA_GEN_65_CMU
Homologation ID: RCPJOMA13-1301
Electrical specifications:
Voltage: 10-16V, Frequency: 2.4GHz, Current: 1A(Typ)
Customer Information and Reporting Safety Defects
Declaration of Conformity
8-48
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Name and address of the importer: Refer to "MEXICO" (page 8-13) in Importer/
Distributor section.
Brand name of the product: Visteon Corporation
Names and addresses of where the warranty can be served: Refer to "MEXICO" (page
8-13) in Importer/Distributor section.
Names and addresses of where to acquire spare parts, consumable s and accessories: Refer
to "MEXICO" (page 8-13) in Importer/Distributor section.
Warranty period, items covered by the warranty and its possible limitations or exceptions:
Refer to the Warranty Booklet for detailed warranty information.
Warranty procedure:
Centre of Attention to Client (CAC)
Phone: 01-800-01-MAZDA
Web: www.mazdamexico.com.mx
Brief description: Automotive El ectronics Infotainment Head Unit
Model name of the product: MAZDA_68_CMU
Homologation ID: --
Electrical specifications:
Voltage: 10-16V, Frequency: 2.4GHz, Current: 1A(Typ)
Customer Information and Reporting Safety Defects
Declaration of Conformity
8-50
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01

Index
A
Accessory Socket.............................. 5-36
Adaptive Front Lighting System
(AFS)................................................. 4-75
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced KeyAdvanced keyless entry system... 3-10
Operational range........................ 3-11
Air Bag Systems............................... 2-36
Air Bag/Seat Belt Pr etensioner System
Warning Beep.................................... 7-48
Ambient Temperature Display.......... 4-17
Antilock Brake System (ABS).......... 4-66
Automatic Transmission
Active Adaptive Shift (AAS)...... 4-37
Automatic transmission
controls........................................ 4-35
Direct mode................................. 4-43
Driving tips..................................4-44
Manual shift mode.......................4-38
Shift-lock system......................... 4-36
Transmission ranges.................... 4-36
B
Back Trim Storage Box.................... 5-43
Battery............................................... 6-29Maintenance.................................6-31
Replacement................................ 6-31
Specifications.................................9-4
Battery Runs Out.............................. 7-23 Jump-starting............................... 7-23
Blind Spot Monitoring (BSM).......... 4-85 Canceling operation of Blind Spot
Monitoring (BSM).......................4-89
Blind Spot Monitoring (BSM) System
Warning Beep.................................... 7-50
Body Lubrication.............................. 6-25
Brakes
Brakes assist................................ 4-64
Foot brake....................................4-62
Pad wear indicator....................... 4-64
Parking brake...............................4-63
Warning light............................... 4-63
Break-In Period................................. 3-48
C
Capacities............................................ 9-5
Carbon Monoxide......... .................... 3-24
Cell Phones....................................... 8-20
Child Restraint Categories of child-restraint
systems.........................................2-25
Child-restraint precautions.......... 2-21
Child-restraint system
installation................................... 2-25
Child-restraint system suitability for
various seat positions table..........2-27
Installing child-restraint
systems.........................................2-29
Climate Control System...................... 5-2 Fully automatic type....................5-10
Manual type................................... 5-5
Operating tips................................ 5-2
Vent operation................................5-3
Collision warning.............................. 7-51
Coming Home Light......................... 4-49
Console Box...................................... 5-42
Convertible Top Hardtop........................................ 3-38
Convertible Top (Soft Top)............... 3-33
Cruise Control................................. 4-109 Cruise control switch.................4-109
Cruise main indicati on (white)............
................................................... 4-109
Cruise set indication (green)/indicator
light (green)............................... 4-109
Cruise Control Set Vehicle Speed
Display.............................................. 4-17
10-2
MX-5_8JS9-EA-20K_Edition1_old 2020-8-28 13:50:01