2021 MAZDA MODEL CX-9 service

IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registered trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. A pple is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

Interior Features
Mazda Connect [Mazda Connect (Type B)]
5-49
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Gracenote, the Gracenote logo and logotype are either a registered trademark or a
trademark of Gracenote, Inc. in the United States and/or other countries.
Regarding the license for the audio amplifier (except vehicles with Bose audio)
License for CMSIS-RTOS RTX Implementation

Copyright (c) 1999-2009 KEIL, 2009-2015 ARM Germany GmbH, 2013-2016 ARM Ltd
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are
permitted provided that the following conditions are met:
Redistributions of source code must retain the above copyright notice, this list of
conditions and the following disclaimer
Redistributions in binary form must reprod uce the above copyright notice, this list of
conditions and the following disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of ARM nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED.
IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE
USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Interior Features
Mazda Connect [Mazda Connect (Type B)]
5-51
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Connected Service (If applicable)
▼Connected Service Overview
Connected Service Overview (U.S.A.)
There are several types of connected services available via Mazda Connect. Some services
may require you to download the MyMazda app to your smartphone and subscribe to the
services, while others may require you to pair your smartphone to the vehicle via
Bluetooth
®. In addition, on a regular basis and unless you opt-out, your vehicle will
automatically transmit certain geo-location, driving behavior data, and vehicle health
information to Mazda for product quality, data analysis, research, and product development.
Using the QR codes or URLs below, refer to the Connected Service Owner's Manual and
Privacy Policy for more de tails and opt-out options.
Connected Service Owner's Manual
https://www.mazdausa.com/static/manual s/mazda-connected-service/index.html
Connected Service Overview (Canada)
If your vehicle is equipped for connected services, there may be several types of connected
services available to you. The availability, terms and capability of connected services vary
by vehicle and other factors. Some services may require you to download the MyMazda app
to your compatible smartphone, purchase a subscription or be in a supported area with
wireless coverage, while others may require you to pair your smartphone to the vehicle via
Bluetooth
®. If your vehicle is equipped for connected services, certain data may be
collected and transmitted through the conn ected vehicle system, including, without
limitation, geo-location, driving behaviour data and vehicle health information. Please refer
to connected services terms and privacy policy available on the Mazda Canada website for
more details.
Connected Services owner’s manual:
Interior Features
Mazda Connect [Mazda Connect (Type B)]
5-52
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

http://www.mazda.ca/en/digital-owners-manual/2021/connectedservice/
(U.S.A. and Canada)
Privacy Policy
Mazda maintains a Privacy Statement which describes how we collect, use, share, store and
secure data from your vehicle equipped with connected services.
We provide you with connected services by collecting and using your personal information
and vehicle location, health and driving data.
To learn more about our Privacy Statement, please visit:
(U.S.A.)
https://www.mazdausa.com/site/privacy-connectedservices
(Canada)
https://www.mazda.ca/en/cv-privacy/
Interior Features
Mazda Connect [Mazda Connect (Type B)]
5-53
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car washing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see while inspecting or working on
your vehicle. Doing inspections or procedures with your bare hands could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferably an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete , and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orde rs or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicat ing the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
6-2
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

NOTE
If you elect to perform maintenance yourself or have your vehicle serviced at a location
other than an Authorized Mazda Dealer, Mazda requires that all fluids, parts and materials
must meet Mazda standards for durability and performance as described in this manual.

Claims against the warranty resulting from lack of maintenance, as opposed to defective
materials or authorized Mazda workmanship, will not be honored.

Any auto repair shop using parts equivalent to your Mazda's original equipment may
perform maintenance. But we recommend that it always be done by an Authorized
Mazda Dealer using genuine Mazda parts.
Selecting “Maintenance Monitor” enables the system to notify you of your vehicle's
approaching inspection/servicing period, refe r to the Information section in the Mazda
Connect Owner's Manual for the details.

The malfunction diagnosis connector is design ed exclusively for connecting the specially
designed device to perform on-board diagnosis.
Do not connect any devices other than the specially designed malfunction diagnosis devices
for servicing. If any device other than the malf unction diagnosis device is connected, it may
affect the vehicle's electrical devices or lead to damage such as battery depletion.
Malfunction
diagnosis
connector
Maintenance and Care
Essential Information
6-3
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

*2 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*3 According to state/provincial and fede ral regulations, failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*4 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the
tire repair fluid bottle with new one before the expiration date.
▼ Schedule 2
U.S.A. and Puerto Rico residents - Severe
driving conditions maintenance interval
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 64,000 km (40,000 miles).
Air filter
*1RR
Drive belts I I I
Engine oil & filter Flexible
*2Replace when wrench indicator lig
ht is ON. (Max interval:12
months or 12,000 km (7,500 miles))
Fixed
*3RRRRRRRRRRRR
Engine coolant
*4Replace at first 192,000 km (120,000 miles) or 10 years; after
that, every 96,000 km (60,000 miles) or 5 years.
Engine coolant level IIIIIIIIIIII
Fuel lines and hoses
*5IIII
Hoses and tubes for emission
*5II
Function of all lights IIIIIIIIIIII
Brake lines, hoses and connections II II
Brake and clutch fluid level IIIIIIIIIIII
Disc brakes IIIIIIIIIIII
Tire (Rotation) Rotate every 8,000 km (5,000 miles).
Tire inflation pressure and tire wear IIIIIIIIIIII
Steering operation and linkages II II
Front and rear suspension, ball joints and wheel
bearing axial play IIII
Driveshaft dust boots II II
Bolts and nuts on chassis and body TTT T
Exhaust system and heat shields I
All locks and hinges LLLLLLLLLLLL
Washer fluid level IIIIIIIIIIII
Emergency flat tire repair kit (if equipped)
*6Inspect annually.
Maintenance and Care
Scheduled Maintenance
6-6
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44

Maintenance IntervalNumber of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years.
Chart symbols:
I: Inspect: Inspect and clean, repair, adju st, fill up, or replace if necessary.
R: Replace
L: Lubricate
C: Clean
T: Tighten
D: Drain
Remarks:
*1 If the vehicle is operated in very dusty or sandy areas, clean and if necessary, replace the air filter more often
than the recommended intervals.
*2 Engine oil flexible maintenance is available for U.S.A. and Puerto Rico residents whose vehicle is operated
mainly where none of the following conditions apply.
Extended periods of idling or low-speed operation such as police car, taxi or driving school carDriving in dusty conditions
If any do apply, follow fixed maintenance.
The engine oil and filter must be changed at least once a year or within 12,000 km (7,500 miles) since last
engine oil and filter change. Reset the engine oil data whenever replacing the engine oil regardless of the
message/wrench indicator light display.
*3 Reset the engine oil data whenever replacing the engine oil regardless of the message/wrench indicator light display.
*4 Use of FL-22 is recommended when replacing engine coolant. Using engine coolant other than FL-22 may
cause serious damage to the engine and cooling system.
*5 According to state/provincial and federal regulations , failure to perform maintenance on these items will not
void your emissions warranties. However, Mazda recomme nds that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*6 Check the tire repair fluid expiration date every year when performing the periodic maintenance. Replace the tire repair fluid bottle with new one before the expiration date.

Canada residents
Maintenance Interval Number of months or kilometers (miles), whichever comes first.
Months 6 1218243036424854606672
×1000 km 8 1624324048566472808896
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
Spark plugs Replace every 64,000 km (40,000 miles).
Air filter IIIIIIIIIIII
Replace every 56,000 km (35,000 miles) or 3 years.
Drive belts II
Maintenance and Care
Scheduled Maintenance
6-7
CX-9_8JK1-EA-20G_Edition6_old 2021-12-8 9:30:44