2021 MAZDA MODEL CX-9 roof

Icy or snow-covered roads.
 Tire chains or a temporary spare tire is installed.
 The front or rear doors are not fully closed.
 The vehicle is on a road incline.
 The door mirrors are retracted.
 Do not hit the front/rear camera, front bumper, liftgate, and door mirrors forcefully. The
camera position or installation angle may shift.
 The cameras are waterproof. Do not disassemble, modify, or remove a camera.
 The camera cover is made of hard plastic, therefore do not apply oil film remover, organic
solvents, wax, or coating agents. If any such agent gets on the camera cover, wipe it off
using a soft cloth immediately.
 Do not rub the camera lens forcefully, or clean it with an abrasive or hard brush. Otherwise,
it could scratch the camera lens and negatively
affect the images.
 Consult an Authorized Mazda Dealer for repair, painting, or replacement of the front/rear
camera, front bumper, liftgate and door mirrors.
 Heed the following cautions to assure that the 360°View Monitor operates normally.
 Do not modify the vehicle suspensions or lower/raise the vehicle body, or both.
 Always use tires of the specified type and size for the front and rear wheels. Consult an
Authorized Mazda Dealer for tire replacement.
 When the display is cold, images may leave trai ls or the screen might be darker than usual,
making it difficult to check the vehicle surroundings. Always
confirm the safety at the front
and around the vehicle visually when driving.
 The method for parking/stopping the vehicle using the 360°View Monitor differs depending
on the road circumstances/conditions and th e vehicle conditions. When and how much you
turn the steering wheel will differ depending on the situation, , therefore always check the
vehicle surroundings directly with yo ur eyes while using the system.
Also, before using the system, always make sure that the vehicle can be parked/stopped in
the parking/stopping space.
NOTE
If there are water droplets, snow, or mud on the camera lens, wipe it off using a soft cloth.
If the camera lens is especially dirt y, wash it off with mild detergent.
If the camera lens is touched or there is any dirt on it, it could affect the screen image.
Wipe the lens using a soft cloth.
If the area where the camera is installed, such as the front bumper, liftgate or door
mirrors, has been damaged in a vehicle accide nt, the camera (position, installation angle)
may have shifted. Always consult an Authorized Mazda Dealer to have the vehicle
inspected.
When Driving
i-ACTIVSENSE
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The direction in which the Forward Sensing Camera (FSC) is pointed has been
finely
adjusted. Do not change the installation position of the Forward Sensing Camera (FSC) or
remove it. Otherwise, it could result in damage or malfunction.
 Always use tires for all wheels that are of the specified size, and the same manufacturer,
brand, and tread pattern. In addition, do no t use tires with significantly different wear
patterns on the same vehicle as the system may not operate normally.
 The Forward Sensing Camera (FSC) includes a function for detecting a soiled windshield
and informing the driver, however, depending on the conditions, it may not detect plastic
shopping bags, ice or snow on the windshield . In such cases, the system cannot accurately
determine a vehicle ahead and may not be able to operate normally. Always drive carefully
and pay attention to the road ahead.
NOTE
In the following cases, the Forward Sensing Camera (FSC) cannot detect target objects
correctly, and each system may be unable to operate normally.
The height of the vehicle ahead is low.
You drive your vehicle at the same speed as the vehicle ahead.
Headlights are not turned on during the night or when going through a tunnel.
In the following cases, the Forward Sensing Camera (FSC) may not be able to detect
target objects correctly.
Under bad weather condition, such as rain, fog and snow.
The window washer is being used or the windshield wipers are not used when it's
raining.
Ice, fog, snow, frost, rainfall, dirt, or foreign matter such as a plastic bag is stuck on the
windshield.
Trucks with low loading platforms and vehicl es with an extremely low or high profile.
When driving next to walls with no patterning (including fences and longitudinally
striped walls).
The taillights of the vehicle ahead are turned off.
A vehicle is outside the illumi nation range of the headlights.
The vehicle is making a sharp turn, or ascending or descending a steep slope.
Entering or exiting a tunnel.
Heavy luggage is loaded causing the vehicle to tilt.
Strong light is shone at the front of the vehicle (back light or high-beam light from
on-coming vehicles).
There are many light emitters on the vehicle ahead.
When the vehicle ahead is not equipped with taillights or the taillights are turned off at
nighttime.
Elongated luggage or cargo is loaded onto installed roof rails and covers the Forward
Sensing Camera (FSC).
When Driving
i-ACTIVSENSE
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Rear View Monitor (Mazda Connect (Type A))*
The rear view monitor provides visual images of the rear of the vehicle when reversing.
WA R N I N G
Always drive carefully confirming the safety of the rear and the surrounding conditions by
looking directly with your eyes:
Reversing the vehicle by only looking at the screen is dangerous as it may cause an accident
or a collision with an object. The rear view monitor is only a visual assist device when
reversing the vehicle. The images on the screen may be different from the actual conditions.
CAUTION
Do not use the rear view monitor under the following conditions: Using the rear view
monitor under the following conditions is dang erous and could result in injury or vehicle
damage or both.
 Icy or snow-covered roads.
 Tire chains or a temporary spare tire is installed.
 The liftgate is not fully closed.
 The vehicle is on a road incline.
 When the display is cold, images may course across the monitor or the screen and may be
dimmer than usual, which could cause
difficulty in
confirming the surrounding conditions
of the vehicle. Always drive carefully confirm ing the safety of the rear and the surrounding
conditions by looking directly with your eyes.
 Do not apply excessive force to the camera. The camera position and angle may deviate.
 Do not disassemble, modify, or remove it as it may no longer be waterproof.
 The camera cover is made of plastic. Do not apply degreasing agents, organic solvents,
wax, or glass coating agents to the camera co ver. If any are spilled on the cover, wipe off
with a soft cloth immediately.
 Do not rub the camera cover forcefully with an abrasive or hard brush. The camera cover or
lens may be scratched which might affect the images.
NOTE
If water, snow, or mud is stuck on the camera lens, wipe it off using a soft cloth. If it
cannot be wiped off, use a mild detergent.
If the camera temperature changes rapidly (Hot to cold, cold to hot), the rear view
monitor may not ope rate correctly.
When replacing the tires, consult an Author ized Mazda Dealer. Replacing the tires could
result in deviation of the guide lines which appear on the display.
When Driving
Rear View Monitor (Maz da Connect (Type A))
4-256*Some models.
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Rear View Monitor (Mazda Connect (Type B))*
The rear view monitor provides visual images of the rear of the vehicle when reversing.
WA R N I N G
Always drive carefully confirming the safety of the rear and the surrounding conditions by
looking directly with your eyes:
Reversing the vehicle by only looking at the screen is dangerous as it may cause an accident
or a collision with an object. The rear view monitor is only a visual assist device when
reversing the vehicle. The images on the screen may be different from the actual conditions.
CAUTION
Do not use the rear view monitor under the following conditions: Using the rear view
monitor under the following conditions is dang erous and could result in injury or vehicle
damage or both.
 Icy or snow-covered roads.
 Tire chains or a temporary spare tire is installed.
 The liftgate is not fully closed.
 The vehicle is on a road incline.
 When the display is cold, images may course across the monitor or the screen and may be
dimmer than usual, which could cause
difficulty in
confirming the surrounding conditions
of the vehicle. Always drive carefully confirm ing the safety of the rear and the surrounding
conditions by looking directly with your eyes.
 Do not apply excessive force to the camera. The camera position and angle may deviate.
 Do not disassemble, modify, or remove it as it may no longer be waterproof.
 The camera cover is made of plastic. Do not apply degreasing agents, organic solvents,
wax, or glass coating agents to the camera co ver. If any are spilled on the cover, wipe off
with a soft cloth immediately.
 Do not rub the camera cover forcefully with an abrasive or hard brush. The camera cover or
lens may be scratched which might affect the images.
NOTE
If water, snow, or mud is stuck on the camera lens, wipe it off using a soft cloth. If it
cannot be wiped off, use a mild detergent.
If the camera temperature changes rapidly (Hot to cold, cold to hot), the rear view
monitor may not ope rate correctly.
When replacing the tires, consult an Author ized Mazda Dealer. Replacing the tires could
result in deviation of the guide lines which appear on the display.
When Driving
Rear View Monitor (Maz da Connect (Type B))
4-264*Some models.
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Say, “Cancel”.
Operate the commander switch or the center display (only when vehicle is stopped).
Skipping Voice Guidance (for faster operation)
Press and release the talk button.
Troubleshooting for Voice Recognition
If you do not understand an operation method while in the voice recognition mode, say
“Tutorial” or “Help”.
Commands useable anytime during voice recognition
“Go Back” and “Cancel” are commands which can be used at anytime during voice
recognition.
Returning to prev ious operation
To return to the previous operation, say, “Go Back” while in voice recognition mode.
Cancel
To put the Bluetooth
® Hands-Free system in standby mode, say, “Cancel” while in voice
recognition mode.
To prevent a deterioration in the voice rec ognition rate and voice quality, the following
points should be observed:
The voice recognition cannot be performed while voice guidance or the beep sound is
operating. Wait until the voice guidance or the beep sound is finished before saying
your commands.
Phone related commands are available only when your phone is connected via
Bluetooth
®. Make sure your phone is connected via Bluetooth® before you operate phone
related voice commands.
Music play commands, such as Play Artist and Play Album can be used only in USB
audio mode.
Do not speak too slowly or loudly (no loud voice).
Speak clearly, without pausing between words or numbers.
Dialects or different wording other than hands-free prompts cannot be recognized by
voice recognition. Speak in the wording specified by the voice commands.
It is not necessary to face the microphone or approach it. Speak the voice commands
while maintaining a safe driving position.
Close the windows and/or the moonroof to reduce loud noises from outside the vehicle, or
turn down the airflow of the clim ate control system while Bluetooth
® Hands-Free is being
used.
Interior Features
Mazda Connect [Mazda Connect (Type A)]
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It is not necessary to face the microphone or be near it. Speak the voice commands while
maintaining a safe driving position.
Close the windows and the moonroof* to reduce loud noises from outside the vehicle and
to prevent the airflow of the air-conditioning system from being a disturbance when using
Bluetooth
® Hands-Free.
Make sure that the air flow from the air conditioner is not blowing on the microphone.
If the voice recognition is poor with the guid ance volume set to high, set the Barge-In to
OFF.
Examples of available voice commands
The specified name and number are put into the {}.
Common
Back
Help (You can listen to help guidance at each screen.)
{Line Number} (You can select the line number on the screen.)
Next Page
Previous Page
Cancel
Menu
All
Navigation
Entertainment
Communication
Setting
Voice Recognition Settings
Display Off
Music
Play Artist (You can also use “Play Artist {Artist name}”.)
Play Album (You can also use

Do not spray water in the engine
compartment. Otherwise, it could result
in engine-starting problems or damage
to electrical parts.
 When washing and waxing the vehicle,
be careful not to apply excessive force to
any single area of the vehicle roof.
Otherwise, you could dent the vehicle.
 (Vehicles with hands-free liftgate)
When washing the vehicle, turn
off the
hands-free liftgate using the Mazda
Connect or do not bring the transmitter
into the area around the liftgate.
Otherwise, the liftgate could open
unexpectedly resulting in an accident.
Refer to Power Liftgate on page 3-22.
To help protect the finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.

Scratches occur on the paint surface when:
The vehicle is washed without first
rinsing off dirt and other foreign matter.
The vehicle is washed with a rough, dry,
or dirty cloth.
The vehicle is washed at a car wash that
uses brushes that are dirty or too stiff.
Cleansers or wax containing abrasives
are used.
NOTE
Mazda is not responsible for scratches
caused by automatic car washes or
improper washing.
Scratches are more noticeable on
vehicles with darker paint finishes.
To minimize scratches on the vehicle's
paint finish:
Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.
Use plenty of lukewarm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.
Rub gently when washing or drying the
vehicle.
Take your vehicle only to a car wash
that keeps its brushes well maintained.
Do not use abrasive cleansers or wax
that contain abrasives.
CAUTION
 Do not use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may damage the protective
coating; also, cleaners and detergents
may discolor or deteriorate the paint.
Pay special attention to removing salt, dirt,
mud, and other foreign material from the
underside of the fenders, and make sure
the drain holes in the lower edges of the
doors and rocker panels are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if not removed
immediately. When prompt washing with
Maintenance and Care
Appearance Care
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1. Wipe the soiled area with a soft clothsoaked in a mild detergent (approx.
5 %) diluted with water.
2. Wipe off the remaining detergent using a cloth soaked in clean water and
wrung out well.
NOTE
Be particularly careful when cleaning
shiny surface panels and metallic parts
such as plating as they can be scratched
easily.
▼Active Driving Display
Maintenance*
The dust-proof sheet has a coating. When
cleaning, do not use a hard or
rough-surface cloth, or cleaning detergent.
In addition, if a chemical solvent gets on
the active driving display, wipe it off
immediately. The dust-proof sheet could
be damaged and the surface coating could
be scratched. Use a fine, soft cloth such as
those used for cleaning eyeglasses.
NOTE
Use of compressed air when cleaning the
dust-proof sheet is recommended.
▼Cleaning the Window Interiors
If the windows become covered with an
oily, greasy, or waxy film, clean them with
glass cleaner. Follow the directions on the
container.
CAUTION

Do not scrape or scratch the inside of the
window glass. It could damage the
thermal filaments and the antenna lines.
When washing the inside of the window
glass, use a soft cloth dampened in
lukewarm water, gently wiping the
thermal filaments and the antenna lines.
Use of glass cleaning products could
damage the thermal filaments and the
antenna lines.
▼ Cleaning the Floor Mats
Rubber floor mats should be cleaned with
mild soap an
d water only.
WA R N I N G
Do not use rubber cleaners, such as tire
cleaner or tire shine, when cleaning rubber
floor mats:
Cleaning the rubber floor mats with rubber
cleaning products makes the floor mats
slippery.
This may cause an accident when
depressing the accelerator or brake pedal
or when getting in or out of the vehicle.
After removing the floor mats for
cleaning, always reinstall them securely
(page 3-51).
Maintenance and Care
Appearance Care
6-60*Some models.
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