2021 MAZDA MODEL CX-5 towing

Smart Brake Support(SBS)
*
The SBS system alerts the driver of a
possible collision us ing a display and
warning sound if the radar sensor (front)
and the Forward Sensing Camera (FSC)
determine that there is the possibility of a
collision with a vehicle ahead while the
vehicle is being driven at about 15 km/h or
faster (10 mph or faster). Furthermore, if
the radar sensor (front) and the Forward
Sensing Camera (FSC) determines that a
collision is unavoidable, the automatic
brake control is performed to reduce
damage in the event of a collision.
In addition, when the driver depresses the
brake pedal, the brakes are applied firmly
and quickly to assist. (Brake Assist (SBS
brake assist))
WARNING
Do not rely completely on the SBS system
and always drive carefully:
The SBS is designed to reduce damage in
the event of a collision, not avoid an
accident. The ability to detect an
obstruction is limited depending on the
obstruction, weather conditions, or traffic
conditions. Therefore, if the accelerator
pedal or brake pedal is mistakenly
operated it could result in an accident.
Always verify the safety of the surrounding
area and depress the brake pedal or
accelerator pedal while keeping a safer
distance from vehicles ahead or on-coming
vehicles.
CAUTION
In the following cases, turn the system off
to prevent a mis-operation:
 The vehicle is being towed or when
towing another vehicle.
 The vehicle is on a chassis roller.
 When driving on rough roads such as in
areas of dense grass or
off-road.
NOTE
The SBS system operates when all of the
following conditions are met:
The ignition is switched ON.
The SBS system is on.
The vehicle speed is about 15 km/h or
faster (10 mph or faster).
The relative speed between your
vehicle and the vehicle ahead is about
15 km/h or faster (10 mph or faster).
The Dynamic Stability Control (DSC)
is not operating.
The SBS system may not operate under
the following conditions:
If the vehicle is accelerated rapidly
and it comes close to a vehicle ahead.
The vehicle is driven at the same
speed as the vehicle ahead.
The accelerator pedal is depressed.
The brake pedal is depressed.
The steering wheel is being operated.
The selector lever is being operated.
The turn signal is being used.
When the vehicle ahead is not
equipped with taillights or the
taillights are turned off.
When Driving
i-ACTIVSENSE
*Some models.4-183
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Exhaust gas from the vehicle in front, sand, snow, and water vapor rising from
manholes and grating, and water splashed into the air.
When towing a malfunctioning vehicle.
The vehicle is driven with tires having significantly different wear.
The vehicle is driven on down slopes or bumpy roads.
There are water puddles on the road.
The surroundings are dark such as during the night, early evening, or early morning, or
in a tunnel or indoor parking lot.
The illumination brightness of the headlights is reduced or the headlight illumination is
weakened due to dirt or a deviated optical axis.
The target object enters the blind spot of the Forward Sensing Camera (FSC).
A person or object bursts onto the road from the shoulder or cuts right in front of you.
You change lanes and approach a vehicle ahead.
When driving extremely close to the target object.
Tire chains or a temporary spare tire is installed.
The vehicle ahead has a special shape. For example, a vehicle towing a trailer house or
a boat, or a vehicle carrier carrying a vehicle with its front pointed rearward.
If the Forward Sensing Camera (FSC) cannot operate normally due to backlight or fog,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
Smart Brake Support/Smart City Brake Support (SBS/SCBS) warning indication/
warning light (amber)
If the Forward Sensing Camera (FSC) cannot operate normally due to high temperatures,
the system functions related to the Forward Sensing Camera (FSC) are temporarily
stopped and the following warn ing lights turn on. However, this does not indicate a
malfunction. Cool down the area around the Forward Sensing Camera (FSC) such as by
turning on the air conditioner.
High Beam Control System (HBC) warning light (amber)
Lane-keep Assist System (LAS) & Lane Departure Warning System (LDWS) warning
indication
Mazda Radar Cruise Control with Stop & Go function (MRCC with Stop & Go
function) warning indication
When Driving
i-ACTIVSENSE
4-242
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

7If Trouble Arises
Helpful information on what to do if a problem arises with the vehicle.
Parking in an Emergency................. 7-2 Parking in an Emergency..............7-2
Flat Tire.............................................. 7-3 Spare Tire and Tool Storage......... 7-3
Changing a Flat Tire..................... 7-6
Battery Runs Out............................ 7-13 Jump-Starting............................. 7-13
Emergency Starting.........................7-16 Starting a Flooded Engine
(SKYACTIV-G 2.5 and SKYACTIV-
G 2.5T)....................................... 7-16
Push-Starting.............................. 7-16
Running Out of Fuel (SKYACTIV-D
2.2).............................................. 7-17
Overheating......................................7-18 Overheating................................ 7-18
Emergency Towing.......................... 7-20 Towing Description.................... 7-20
Tiedown Hooks*......................... 7-21
Warning/Indicator Lights and
Warning Sounds.............................. 7-23 If a Warning Light Turns On or
Flashes........................................ 7-23
Message Indicated on Multi-
information Display
*.................. 7-39
Message Indicated on Display
*..........
.................................................... 7-41
Warning Sound is Activated....... 7-43
When Liftgate Cannot be
Opened..............................................7-48 When Liftgate Cannot be
Opened........................................7-48
Active Driving Display Does Not
Operate............................................. 7-49 If the Active Driving Display Does
Not Operate................................ 7-49
*Some models.7-1
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Starting a Flooded Engine(SKYACTIV-G 2.5 andSKYACTIV-G 2.5T)
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5
seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way and hold it there.
4. Depress the brake pedal, then press the push button start. If the engine starts,
release the accelerator immediately
because the engine will suddenly rev
up.
5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using the
previous procedure, have your vehicle
inspected by an Authorized Mazda Dealer.
Push-Starting
Do not push-start your Mazda.
WA R N I N G
Never tow a vehicle to start it:
Towing a vehicle to start it is dangerous.
The vehicle being towed could surge
forward when its engine starts, causing the
2 vehicles to collide. The occupants could
be injured.
NOTE
You cannot start a vehicle with an
automatic transaxle by pushing it.
If Trouble Arises
Emergency Starting
7-16
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.

Proper lifting and towing are necessary to
prevent damage to the vehicle. Particularly
when towing an AWD vehicle, where all
the wheels are connected to the drive train,
proper transporting of the vehicle is
absolutely essential to avoid damaging the
drive system. Government and local laws
must be followed.
Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels) off the ground.
If excessive damage or other conditions
prevent this, use wheel dollies.

When towing a FWD vehicle with the rear
wheels on the ground, release the parking
brake.
Refer to Electric Parking Brake (EPB) on
page 4-98.

A towed AWD vehicle must have all its
wheels off the ground.
WA R N I N G
Always tow an AWD vehicle with all four
wheels off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail away
from the tow truck and cause an accident.
If the drive train has been damaged,
transport the vehicle on a flatbed truck.
CAUTION
 Do not tow the vehicle pointed backward
with driving wheels on the ground. This
may cause internal damage to the
transaxle.
If Trouble Arises
Emergency Towing
7-20
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Do not tow with sling-type equipment.
This could damage your vehicle. Use
wheel-lift or
flatbed equipment.

If the parking brake cannot be released
when towing the vehicle, transport the
vehicle with all front and rear wheels
raised
off the ground as shown in the
figure. If the vehicle is towed without
raising the wheels off the ground, the
brake system could be damaged.
Wheel dollies
Tiedown Hooks*
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for securing
the vehicle to a transport vessel during
shipping.
Using the eyelets for any other purpose
could result in the vehicle being damaged.
▼ Tiedown Hooks
1. Remove the tiedown eyelet and the lug
wrench from the luggage compartment
(page 7-3).
2. Wrap a flathead screwdriver or similar tool with a soft cloth to prevent
damage to a painted bumper, and open
the cap located on the front or rear
bumper.
Front
If Trouble Arises
Emergency Towing
*Some models.7-21
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Rear
Jack lever
CAUTION
Do not use excessive force as it may
damage the cap or scratch the painted
bumper surface.
NOTE
Remove the cap completely and store it
so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
Lug wrench
Tiedown
eyelet
Rear
Tiedown eyelet
Lug wrench
4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or disengage
from the bumper when tying the
vehicle. Make sure that the tiedown
eyelet is securely tightened to the
bumper.
If Trouble Arises
Emergency Towing
7-22
CX-5_8JM9-EA-20G_Edition6_old 2021-12-9 11:43:53

Cargo Weight includes all weight added to the Base Curb Weight, including cargo and
optional equipment. When towing, trailer tongue load or king pin weight is also part of
cargo weight.

The cargo weight limit decreases depending on the number of vehicle occupants. The cargo
weight limit can be calculated by subtracting the total weight of the vehicle occupants from
the “combination weight of occupants and cargo should never exceed” value on the tire
label.

Examples: Based on a single occupant weight of 68 kg (150 lbs), and a value of 385 kg (849
lbs) for the