8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-
on equipment.
Customer Assistance................. 8-2 Customer Assistance
(U.S.A.).................................8-2
Customer Assistance
(Canada).............................. 8-7
Customer Assistance (Puerto
Rico)................................... 8-10
Customer Assistance
(Mexico)............................. 8-11
Mazda Importer/Distributors ..........
............................................ 8-13 Importer/Distributor............8-13
Reporting Safety Defects.......... 8-14 Reporting Safety Defects
(U.S.A.)...............................8-14
Reporting Safety Defects
(Canada)............................ 8-15
Warranty................................8-16 Warranties for Your Mazda ..........
.......................................... 8-16
Outside the United States/
Canada............................... 8-16
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada).............. 8-17
Add-On Non-Genuine Parts and
Accessories......................... 8-18
Cell Phones............................ 8-19Cell Phones Warning............ 8-19
Event Data Recorder................ 8-20 Event Data Recorder (U.S.A. and
Canada)..............................8-20
Recording of Vehicle Data........ 8-21 Recording of Vehicle Data.... 8-21
Uniform Tire Quality Grading System
(UTQGS)................................ 8-22 Uniform Tire Quality Grading
System (UTQGS).................. 8-22
Tire Information (U.S.A.).......... 8-24 Tire Labeling........................ 8-24
Location of the Tire Label
(Placard)............................. 8-28
Tire Maintenance................. 8-30
Vehicle Loading................... 8-31
Steps for Determining the Correct
Load Limit........................... 8-35
Declaration of Conformity....... 8-36 Declaration of Conformity ...........
.......................................... 8-36
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Add-On Non-GenuinePa r t s a n d A cc e s s o r i e s
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may
fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could affect your vehicle's
performance or safety systems; the
Mazda warranty doesn't cover this.
Before you install any non-genuine
parts or accessories, consult an
Authorized Mazda Dealer.
WARNING
Always consult an Authorized Mazda
Dealer before you install non-genuine
parts or accessories:
Improperly designed parts or
accessories could seriously affect your
vehicle's performance or safety
systems. This could cause you to have
an accident or increase your chances of
injuries in an accident.
Be very careful in choosing and
installing add-on electrical
equipment, such as mobile
telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing
improper add-on equipment or
choosing an improper installer is
dangerous. Essential systems could be
damaged, causing engine stalling,
air-bag (SRS) activation,
ABS/TCS/DSC inactivation, or a fire in
the vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may
result from the installation of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Warranty
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Cell Phones Warning
▼Cell Phones Warning
WARNING
Please comply with the legal
regulations concerning the use of
communication equipment in vehicles
in your country:
Use of any electrical devices such as
cell phones, computers, portable
radios, vehicle navigation or other
devices by the driver while the vehicle
is moving is dangerous. Dialing a
number on a cell phone while driving
also ties-up the driver's hands. Use of
these devices will cause the driver to
be distracted and could lead to a
serious accident. If a passenger is
unable to use the device, pull
off the
right-of-way to a safe area before use.
If use of a cell phone is necessary
despite this warning, use a hands-free
system to at least leave the hands free
to drive the vehicle. Never use a cell
phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of
driving.
Customer Information and Reporting Safety Defects
Cell Phones
8-19
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Uniform Tire Quality
Grading System (UTQGS)
▼ Uniform Tire Quality Grading
System (UTQGS)
This information relates to the tire
grading system developed by the U.S.
National Highway
Tra ffi c Safety
Administration for grading tires by
tread wear, traction, and temperature
performance.
▼ Trea d Wea r
The tread wear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a specified government
test course.
For example, a tire graded 150 would
wear one-and-a-half times as well on
the government course as a tire graded
100.
The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm because of
variations in driving habits, service
practices and differences in road
characteristics and climate.
▼
Traction-AA, A, B, C
The traction grades, from highest to
lowest, are AA, A, B, and C. These
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on
specified government
test surfaces of
asphalt and concrete. A tire marked C
may have poor traction performance.
WARNING
The traction grade assigned to this tire
is based on braking (straight ahead)
traction tests and does not include
acceleration cornering (turning),
hydroplaning, or peak traction
characteristics.
▼ Te m p e ra t u r e - A , B , C
The temperature grades A (the
highest), B, and C, represent the tire's
resistance to the generation of heat
and its ability to dissipate heat when
tested under controlled conditions on
a specified indoor laboratory test
wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperatures can lead to sudden tire
failure.
Grade C corresponds to a level of
performance which all passenger
vehicle tires must meet under the
Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the
minimum required by law.
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
8-22
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WARNING
Keep your vehicle's tires properly
inflated and not overloaded:
Driving with improperly inflated or
overloaded tires is dangerous.
Excessive speed, underinflation, or
excessive loading, either separately or
in combination, can cause heat
buildup and possible tire failure. The
temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded.
These grades will be added to the
sidewalls of passenger vehicle tires
over the next several years according to
a schedule established by the NHTSA
and the tire manufacturers.
The grade of tires available as standard
or optional equipment on Mazda
vehicles may vary with respect to
grade.
ALL PASSENGER VEHICLE TIRES MUST
CONFORM TO THESE GRADES AND
TO ALL OTHER FEDERAL TIRE-SAFETY
REQUIREMENTS.
▼ UNIFORM TIRE QUALITY
GRADING
Quality grades can be found where
applicable on the tire sidewall
between tread shoulder and maximum
section width.
For example:
TREADWEAR 200 TRACTION AA
TEMPERATURE A
UTQGS MARK (example)
Customer Information and Reporting Safety Defects
Uniform Tire Quality Grading System (UTQGS)
8-23
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Tire Labeling
▼Tire Labeling
Federal law requires tire manufacturers
to place standardized information on
the sidewall of all tires. This
information identifies and describes
the fundamental characteristics of the
tire and also provides a tire
identification
number for safety
standard certification and in case of a
recall.
▼ Information on Passenger Vehicle
Tires
Please refer to the sample below.
1. SAFETY WARNING
2. Passenger car tire
3. Nominal width of tire in millimeters
4. Ratio of height to width (aspect
ratio)
5. Radial
6. Run-flat tire
7. Rim diameter code
8. TIN: U.S. DOT tire
identification
number
9. Load index & speed symbol
10.Severe snow conditions
11.Tire ply composition and materials used
12.Max. load rating
13.Tread wear, traction and temperature grades
14.Max. permissible inflation pressure
P215/65R15 95H is an example of a
tire size and load index rating. Here is
an explanation of the various
components of that tire size and load
index rating. Note that the tire size and
load index rating may be different from
the example.
P
Indicates a tire that may be installed on
cars, SUVs, minivans and light trucks as
designated by the Tire and Rim
Association (T&RA).
NOTE
If your tire size does not begin with a
letter this may mean it is designated by
either ETRTO (European Tire and Rim
Technical Organization) or JATMA
(Japan Tire Manufacturing
Association).
215
“215” is the nominal width of the tire
in millimeters. This three-digit number
gives the width in millimeters of the
tire from sidewall edge to sidewall
edge. In general, the larger the
number, the wider the tire.
65
“65” is the aspect ratio. This two-digit
number indicates the tire's ratio of
height to width.
R
“R” is the tire construction symbol. R
indicates “Radial ply construction”.
15
“15” is the wheel rim diameter in
inches.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Tread Wear, Traction and Temperature
Grades
Trea d wea r : The tread wear grade is a
comparative rating based on the wear
rate of the tire when tested under
controlled conditions on a specified
government test course. For example,
a tire graded 150 would wear one and
one-half (1 1/2) times as well on the
government course as a tire graded
100.
Tra c t i o n : The traction grades, from
highest to lowest are AA, A, B, and C.
The grades represent the tire's ability
to stop on wet pavement as measured
under controlled conditions on
specified government te
st surfaces of
asphalt and concrete. A tire marked C
may have poor traction performance.
Temperature: The temperature grades
are A (the highest), B and C,
representing the tire's resistance to the
generation of heat and its ability to
dissipate heat when tested under
controlled conditions on a specified
indoor laboratory test wheel.
Snow Tires
In some heavy snow areas, local
governments may require true snow
tires, those with very deeply cut tread.
These tires should only be used in pairs
or placed on all four wheels. Make
sure you purchase snow tires that are
the same size and construction type as
the other tires on your vehicle.
SAFETY WARNING
The following safety warning appears
on the tire's sidewall.
SERIOUS INJURY MAY RESULT FROM:
EXPLOSION OF TIRE/RIM ASSEMBLY
DUE TO IMPROPER
MOUNTING-MATCH TIRE
DIAMETER TO RIM DIAMETER;
NEVER EXCEED 40 psi (275 kPa) TO
SEAT BEADS-ONLY SPECIALLY
TRAINED PERSONS SHOULD
MOUNT TIRES.
TIRE FAILURE DUE TO UNDER-INFLATION/
OVERLOADING/DAMAGE-FOLLOW
OWNER'S MANUAL AND PLACARD
IN VEHICLE-FREQUENTLY CHECK
INFLATION PRESSURE AND INSPECT
FOR DAMAGE.
▼ Information on Temporary Tires
Please refer to the sample below.
1. Temporary tires
2. Nominal width of tire in millimeters
3. Ratio of height to width (aspect
ratio)
4. Diagonal
5. Rim diameter code
6. Load index & speed symbol
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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Location of the Tire Label(Placard)
▼Location of the Tire Label (Placard)
You will find the tire label containing
tire
inflation pressure by tire size and
other important information on the
driver's side B-pillar or on the edge of
the driver's door frame.
SAMPLE
▼ Recommended Tire Inflation
Pressure
On the tire label you will find the
recommended tire
inflation pressure in
both kPa and psi for the tires installed
as original equipment on the vehicle. It
is very important that the inflation
pressure of the tires on your vehicle is
maintained at the recommended
pressure. You should check the tire
pressure regularly to insure that the
proper inflation pressure is maintained.
Refer to Tires on page 9-8.
NOTE
Tire pressures listed on the vehicle
placard or tire information label
indicate the recommended cold tire
inflation pressure, measured when the
tires are cold, after the vehicle has
been parked for at least 3 hours. As
you drive, the temperature in the tire
warms up, increasing the tire pressure.
WARNING
Always check the tire inflation
pressures on a regular basis according
to the recommended tire inflation
pressure on the tire label and in
conjunction with the information in
this owner's manual:
Driving your vehicle with
under-inflated tires is dangerous.
Under-inflation is the most common
cause of failures in any kind of tire and
may result in severe cracking , tread
separation or “blowout”, with
unexpected loss of vehicle control and
increased risk of injury. Under-inflation
increases sidewall flexing and rolling
resistance, resulting in heat buildup
and internal damage to the tire. It
results in unnecessary tire stress,
irregular wear, loss of control and
accidents. A tire can lose up to half of
its air pressure and not appear to be
flat!
It is impossible to determine whether
or not tires are properly inflated just by
looking at them.
▼ Checking Tire Pressure
1. When you check the air pressure,
make sure the tires are cold
―meaning they are not hot from
driving even a mile.
2. Remove the cap from the valve on
one tire.
3. Firmly press a tire gauge onto the valve.
4. Add air to achieve recommended air pressure.
5. If you overfill the tire, release air by pushing on the metal stem in the
center of the valve. Then recheck
the pressure with your tire gauge.
6. Replace the valve cap.
7. Repeat with each tire, including the spare.
Customer Information and Reporting Safety Defects
Tire Information (U.S.A.)
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