NOTE
The detection ability of the rear side
radar sensor has limitations. In the
following cases, the detection ability
may lower and the system may not
operate normally.
The rear bumper near the rear side
radar sensor has become
deformed.
Snow, ice or mud adheres to the
rear side radar sensor on the rear
bumper.
Under bad weather conditions
such as rain, snow and fog.
Under the following conditions, the
rear side radar sensor cannot detect
target objects or it may be difficult to
detect them.
Small motorcycles, bicycles,
pedestrians, animals, shopping
carts, and stationary objects on a
road or a road side.
Vehicle shapes which do not reflect radar waves well such as
empty trailers with a low vehicle
height and sports cars.
Vehicles are shipped with the
direction of the rear side radar
sensor adjusted for each vehicle to a
loaded vehicle condition so that the
rear side radar sensor detect
approaching vehicles correctly. If the
direction of the rear side radar
sensor has deviated for some reason,
have the vehicle inspected at an
Authorized Mazda Dealer.
For repairs or replacement of the rear
side radar sensor, or bumper repairs,
paintwork, and replacement near the
radar sensors, consult an Authorized
Mazda Dealer.
The radar sensors are regulated by
the relevant radio wave laws of the
country in which the vehicle is
driven. If the vehicle is driven
abroad, authorization from the
country in which the vehicle is driven
may be required.
When Driving
i-ACTIVSENSE
4-206
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09
NOTE
When the ignition is switched OFF, the system status before it was turned off is
maintained. For example, if the ignition is switched OFF while the parking sensor
is activated, the system will be activate d when the ignition is switched ON the
next time.
The system may not operate normally under the following conditions:
Mud, ice, or snow is adhering to the sensor area (Returns to normal operation
when removed).
The sensor area is frozen (Returns to normal operation when the ice is thawed).The sensor is covered by a hand.The sensor is excessively shocked.The vehicle is excessively tilted.Under extremely hot or cold weather conditions.The vehicle is driven on bumps, inclines, gravel, grating, or grass covered roads.Anything which generates ultrasonic wave s such as another vehicle's horn, the
engine sound of a motorcycle, the air brake sound of a large-sized vehicle, or
another vehicle's sensors approaches the vehicle.
The vehicle is driven in heavy rain or in road conditions causing water-splash.A commercially-available fender pole or an antenna for a radio transmitter is
installed to the vehicle.
The vehicle is moving towards a tall or square curbstone, or a steep grade.An obstruction is too close to the sensor.The vehicle is moving towards an uneven wall or stairs.There are multiple obstructions.The vehicle is driven in a place with low ceilings.Obstructions under the bumper cannot be detected. Obstructions which are
lower than the sensor or thin may not be detected even though they were
detected once.
The following types of obstructions may not be detected:
Thin objects such as wire, rope or polesThings which absorb sonic waves easily such as cotton or snowAngular shaped objectsVery tall objects, and those which are wide at the topSmall, short objectsAlways have the system inspected at an Authorized Mazda Dealer if any shock is
applied to the bumpers, even in a minor accident. If the sensors are deviated, they
cannot detect obstructions.
The system may have a malfunction if a sound is not activated or the detection
indication is not displayed even when th e parking sensor OFF switch is pressed
and the parking sensor is operable. Have your vehicle inspected by an Authorized
Mazda Dealer.
The system may have a malfunction if the indicator light does not turn on even
when the parking sensor OFF switch is turned on. Have your vehicle inspected by
an Authorized Mazda Dealer.
When Driving
Pa r k i n g S e n s o r Sys te m
4-233
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09
Source
Change Source (You can also use “Change Source to USB”*1 and “USB”*1.)Audio OFF (You can also use “Change Source to Audio OFF”.)
Phone
Dial Phone Number (You can al so use “Dial {Phone Number}”.)Call HistoryCall a Contact (You can also use “Call {Contact Name}” and “Call {Contact Name}
at {Number Type}”.)
Redial
*1 : Audio source names other than “USB” can also be used as follows:
Bluetooth/AM/FM/SiriusXM/Pandora/U SB1 Audio/USB2 Audio/USB1 Video/
USB2 Video
▼ Appendix
Gracenote® Database
When connecting a USB audio device or Bluetooth® audio device to
this unit and
playing audio, the unit searches the database stored in the vehicle for the album art.
If there is a match in the vehicle's database compilation to the music being played,
the album art is displayed. The database information stored in this device uses
database information in the Gracenote
® music recognitions service.
SiriusXM Travel Link
®*
CAUTION
ADVISORY ONLY
The weather information is subject to service interruptions and may contain errors or
inaccuracies and consequently should not be relied upon exclusively. You are urged
to check alternate weather information sources prior to making safety related
decisions. You acknowledge and agree that you shall be solely responsible for use of
the information and all decisions taken with respect thereto. By using this weather
service, you release and waive any claims against Sirius XM Radio Inc. and Mazda
Motor Corporation and all of their respective affiliates with regard to this service.
Interior Features
Mazda Connect
*Some models.5-27
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09
Route the jumper cables away from parts that will be moving:
Connecting a jumper cable near or to moving parts (cooling fans, belts) is
dangerous. The cable could get caught when the engine starts and cause serious
injury.
CAUTION
Use only a 12 V booster system. You can dama ge a 12 V starter, ignition system, and
other electrical parts beyond repair with a 24 V power supply (two 12 V batteries in
series or a 24 V motor generator set).
1. Move the booster vehicle so that its battery is as close as possible to your
vehicle's battery.
2. Make sure that the power such as for th e headlights and air conditioner is turned
off.
3. Remove the battery cover.
4. Turn off the booster vehicle's engine and connect the jumper cables in the following order.
Make sure that the jumper cables are se curely connected so that they do not
disconnect due to engine vibrations.
1st lead
Positive (+) terminal on the discharged battery
Positive (+) terminal on booster vehicle's battery
2nd lead
Negative (-) terminal on booster vehicle's battery
If Trouble Arises
Battery Runs Out
7-14
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09
6. You are required to use BBB AUTOLINE before asserting in court any
rights or remedies conferred by
California Civil Code Section
1793.22. You are also required to
use BBB AUTO LINE before
exercising rights or seeking
remedies created by Title I of the
Magnuson-Moss Warranty Act, 15
U.S.C. sec. 2301 et seq. If you
choose to seek redress by pursuing
rights and remedies not created by
California Civil Code Section
1793.22 or Title I of the
Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not
required by those statutes.7. California Civil Code Section1793.2 (d) requires that, if Mazda
or its representative is unable to
repair a new motor vehicle to
conform to the vehicle's applicable
express warranty after a reasonable
number of attempts, Mazda may be
required to replace or repurchase
the vehicle. California Civil Code
Section 1793.22 (b) creates a
presumption that Mazda has had a
reasonable number of attempts to
conform the vehicle to its
applicable express warranties if,
within 18 months from delivery to
the buyer or 18,000 miles on the
vehicle's odometer, whichever
occurs first, one or more of the
following occurs:
The same nonconformity [a
failure to conform to the written
warranty that substantially impairs
the use, value or safety of the
vehicle] results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is
driven AND the nonconformity
has been subject to repair two or
more times by Mazda or its
agents AND the buyer or lessee
has directly notified Mazda of the
need for the repair of the
nonconformity; OR
The same nonconformity has
been subject to repair 4 or more
times by Mazda or its agents
AND the buyer has
notified
Mazda of the need for the repair
of the nonconformity; OR
Customer Information and Reporting Safety Defects
Customer Assistance
8-5
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09
▼Mediation/Arbitration Program
Occasionally a customer concern
cannot be resolved through Mazda's
Customer Satisfaction Program. If after
exhausting the procedures in this
manual your concern is still not
resolved, you have another option.
Mazda Canada Inc. participates in an
arbitration program administered by
the Canadian Motor Vehicle
Arbitration Plan (CAMVAP). CAMVAP
will advise you about how your
concern may be reviewed and resolved
by an independent third party through
binding arbitration.
Your complete satisfaction is the goal
of Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP
makes a valuable contribution to our
achieving that goal. There is no charge
for using CAMVAP. CAMVAP results
are fast, fair and final as the award is
binding on both you and Mazda
Canada Inc.
▼ Canadian Motor Vehicle
Arbitration Plan (CAMVAP)
If a specific item of concern arises,
where a solution cannot be reached
between an owner, Mazda, and/or
one of its dealers (that all parties
cannot agree upon), the owner may
wish to use the services offered by the
Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
CAMVAP uses the services of Provincial
Administrators to assist consumers in
scheduling and preparing for their
arbitration hearings. However, before
you can proceed with CAMVAP you
must follow your Mazda dispute
resolution process as outlined
previously.
Customer Information and Reporting Safety Defects
Customer Assistance
8-8
CX-30_8JP5-EA-20K_Edition1_new
2020-7-22 15:50:09
CAMVAP is fully implemented in all
provinces and territories.
Consumers wishing to obtain further
information about the Program should
contact the Provincial Administrator at
1 (800) 207-0685, or by contacting
the Canadian Motor Vehicle
Arbitration Plan Office at:
Canadian Motor Vehicle Arbitration
Plan
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
http://camvap.ca
Provincial Administrators may be
reached locally:
Province/Territory CAMVAP Number
British Columbia & Yu- kon Territories 1 (800) 207-0685
Alberta & Northwest Territories 1 (800) 207-0685
Saskatchewan 1 (800) 207-0685 Manitoba 1 (800) 207-0685Ontario 1 (800) 207-0685
Atlantic Canada 1 (800) 207-0685
Quebec 1 (800) 207-0685
▼Regional Offices
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA INC.
WESTERN REGION
5011 275 STREET
LANGLEY, BRITISH COLUMBIAV4W 0A8
(778) 369-2100
1 (800) 663-0908 ALBERTA,
BRITISH COLUMBIA, MANITOBA,
SASKATCHEWAN, YUKON
MAZDA CANADA INC.
CENTRAL REGION
55 VOGELL ROAD, RICHMOND HILL,
ONTARIO, L4B 3K5 1 (800) 263-4680 ONTARIO,
NEW BRUNSWICK, NOVA SCOTIA,
PRINCE EDWARD IS- LAND,
NEWFOUNDLAND
MAZDA CANADA INC.
QUEBEC REGION
6111 ROUTE TRANS- CANADIENNE
POINTE CLAIRE, QUE- BEC
H9R 5A5
(514) 694-6390 QUEBEC
Customer Information and Reporting Safety Defects
Customer Assistance
8-9
CX-30_8JP5-EA-20K_Edition1_new
2020-7-22 15:50:09
Customer Assistance(Mexico)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
▼
Contact Your Mazda Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PARTS MANAGER, then please
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical condition in
accordance with a certified physician
you must contact your dealership in
order to avoid the potential loss of
the warranty of your vehicle which
may occur if some third party is hired
by the customer to make any
modifications to this system.
Log on: at
www.mazdamexico.com.mx
Answers to many questions, including
how to locate or contact a local Mazda
dealership in Mexico, can be found
here.
E-mail: click on “Contactanos” at the
top of the page at
www.mazdamexico.com.mx
By phone at: 01 800 01 MAZDA
(62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa
de Morelos, Ciudad de México, CP
05348
Customer Information and Reporting Safety Defects
Customer Assistance
8-11
CX-30_8JP5-EA-20K_Edition1_new 2020-7-22 15:50:09