2021 MAZDA MODEL CX-30 ser

Route the jumper cables away from parts that will be moving:
Connecting a jumper cable near or to moving parts (cooling fans, belts) is
dangerous. The cable could get caught when the engine starts and cause serious
injury.
CAUTION
Use only a 12 V booster system. You can dama ge a 12 V starter, ignition system, and
other electrical parts beyond repair with a 24 V power supply (two 12 V batteries in
series or a 24 V motor generator set).
1. Move the booster vehicle so that its battery is as close as possible to your
vehicle's battery.
2. Make sure that the power such as for th e headlights and air conditioner is turned
off.
3. Remove the battery cover.
4. Turn off the booster vehicle's engine and connect the jumper cables in the following order.
Make sure that the jumper cables are se curely connected so that they do not
disconnect due to engine vibrations.
1st lead
Positive (+) terminal on the discharged battery
Positive (+) terminal on booster vehicle's battery
2nd lead
Negative (-) terminal on booster vehicle's battery
If Trouble Arises
Battery Runs Out
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Overheating
▼Overheating
If the engine coolant temperature
gauge indicates overheating and the
high engine coolant temperature
warning indication is displayed, the
vehicle loses power or you hear a loud
knocking or pinging noise, the engine
is probably too hot.
WARNING
Pull over to a safe location, then
switch the ignition off and make sure
the fan is not running before
attempting to work near the cooling
fan:
Working near the cooling fan when it is
running is dangerous. The fan could
continue running indefinitely even if
the engine has stopped and the engine
compartment temperature is high. You
could be hit by the fan and seriously
injured.
Do not remove either
cooling system cap when the engine
and radiator are hot:
When the engine and radiator are hot,
scalding coolant and steam may shoot
out under pressure and cause serious
injury.
Open the hood ONLY after steam is
no longer escaping from the engine:
Steam from an overheated engine is
dangerous. The escaping steam could
seriously burn you.
If the engine coolant temperature
gauge indicates overheating and the
high engine coolant temperature
warning indication is displayed:

1. Drive safely to the side of the road and park off the right-of-way.
2. Put a vehicle with an automatic transmission in park (P), a manual
transmission in neutral.
3. Apply the parking brake.
4. Turn off the air conditioner.
5. Check whether coolant or steam is escaping from the engine
compartment.

If steam is coming from the engine
compartment:
Do not go near the front of the
vehicle. Stop the engine.
Wait until the steam dissipates,
then open the hood and start the
engine.

If neither coolant nor steam is
escaping:
Open the hood and idle the engine
until it cools.
CAUTION
If the cooling fan does not operate
while the engine is running, the
engine temperature will increase.
Stop the engine and call an
Authorized Mazda Dealer.
6. Make sure the cooling fan is operating, then turn off the engine
after the temperature has
decreased.
If Trouble Arises
Overheating
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7. When cool, check the coolant level.If it is low, look for coolant leaks
from the radiator and hoses.

If you find a leak or other damage, or
if coolant is still leaking:
Stop the engine and call an Authorized
Mazda Dealer.
SKYACTIV-G 2.0 and
SKYACTIV-G
2.5
1. Cooling system cap
2. Cooling fan
3. Coolant reservoir

SKYACTIV-G 2.5T
1. Coolant reservoir
2. Cooling fan
3. Cooling system cap

If you find no problems, the engine is
cool, and no leaks are obvious:
Carefully add coolant as required
(page 6-19).
CAUTION
If the engine continues to overheat or
frequently overheats, have the cooling
system inspected. The engine could be
seriously damaged unless repairs are
made. Consult an Authorized Mazda
Dealer.
If Trouble Arises
Overheating
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To w i n g D e s c r i p t i o n
▼Towing Description
We recommend that towing be done
only by an Authorized Mazda Dealer
or a commercial tow-truck service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing an AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
1. Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels)
off the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.

When towing a FWD vehicle with the
rear wheels on the ground, release the
parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-64.

A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow an AWD vehicle with all
four wheels
off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
flatbed truck.
CAUTION

Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transmission.
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
If Trouble Arises
Emergency Towing
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WARNING
Never tamper with the air bag/
pretensioner systems and always have
an Authorized Mazda Dealer perform
all servicing and repairs:
Self-servicing or tampering with the
systems is dangerous. An air bag/
pretensioner could accidentally
activate or become disabled causing
serious injury or death.
▼Tire Pressure Monitoring System
(TPMS) Warning Indication/
Warning Light (Flashing)
If there is a problem with the TPMS or
the voltage of a tire pressure sensor
decreases, the TPMS warning light
flashes and a message is displayed on
the multi-information display. Have
your vehicle inspected by an
Authorized Mazda Dealer.
WARNING
Do not drive the vehicle at high
speeds if the TPMS warning light turns
on or
flashes:
Driving the vehicle at high speeds
while the TPMS warning light is turned
on or flashing is dangerous because
the brake performance and the
steering wheel operability will be
reduced. If the vehicle is driven at high
speeds or the brakes are suddenly
applied, it could lead to an accident.
Gradually apply the brakes to lower the
vehicle's speed.
Do not ignore the TPMS warning light
when it is turned on or flashing:
Continuing to driv e the vehicle while
ignoring the illumi nation/flashing of
the TPMS warning light is dangerous
because a tire may burst which could
lead to an accident. Take appropriate
measures as soon as possible.
▼ KEY Warning Indication/Warning
Light (Red)
“Keyless Entry System Malfunction.
Have the Vehicle Inspected” is
displayed
This message is displayed if the
advanced keyless entry & push button
start system has a problem.
Contact an Authorized Mazda Dealer.
CAUTION
If the message is indicated, or the push
button start indicator light (amber)
flashes, the engine may not start. If the
engine cannot be started, try starting it
using the emergency operation for
starting the engine, and have the
vehicle inspected at an Authorized
Mazda Dealer as soon as possible.
Refer to Emergency Operation for
Starting the Engine on page 4-9.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Display*1*2ContentAction to be taken
Mazda Radar Cruise
Control Canceled. Drive
Safely This message is indicated when the
Mazda Radar Cruise Control
(MRCC), Mazda Radar Cruise Con-
trol with Stop & Go function (MRCC
with Stop & Go function), and the
Traffic Jam Assist (TJA) have been can-
celed other than by the driver.
Have your vehicle inspected by an
Authorized Mazda Dealer.
Distance & Speed Alert
Operation Canceled
Drive Safely This message is indicated when the
Distance & Speed Alert (DSA) have
been canceled other than by the driv-
er.
Have your vehicle inspected by an
Authorized Mazda Dealer.
Cruise Control Opera-
tion Canceled. Drive
Safely This message is indicated when the
Cruise Control have been canceled
other than by the driver.
Have your vehicle inspected by an
Authorized Mazda Dealer.
Emergency Braking Acti-
vated. Depress Brake
Pedal to Hold Stop This message is indicated after the
Smart Brake Support (SBS) brakes op-
erate and when the Smart Brake Sup-
port (SBS) is canceled.
Depress the brake pedal.
Touch Key Fob to Push
Button Start Switch This message is indicated when the
key battery is weak (battery dead or
damaged key). Touch the key against push button
start to start the engine.
Refer to Engine Start Function When
Key Battery is Dead on page 4-8.
Depress Brake Pedal to
Start Vehicle This message is indicated when the
push button start is pressed without
depressing the brake pedal. When starting the engine, press the
push button start with the brake ped-
al depressed.
Depress Clutch Pedal to
Start Vehicle This message is indicated when the
push button start is pressed without
depressing the clutch pedal. When starting the engine, press the
push button start with the clutch
pedal depressed.
Check Gear Selector
Lever Position This message is indicated when the
selector lever is shifted to the P or R
position while driving.
Check the selector lever position.
Close Door and Fasten
Seat Belt This message is indicated when AU-
TOHOLD is about to operate and a
door is opened or a seat belt is unfas-
tened. When the AUTOHOLD is turned on,
close the doors and fasten seat belts.
Wiper Blades Must Be
on Windshield Before
Operating This message is indicated when the
ignition is switched ON with the wip-
er arms at the service positions.
Return the wiper arms to the initial
positions.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent
satisfaction is our business. We are
here to serve you. All Authorized
Mazda Dealers have the knowledge
and the tools to keep your Mazda
vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you
take the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified physician,
contact an Authorized Mazda Dealer.
For more informatio
n, go to NHTSA
website www.safercar.gov (VEHICLE
SHOPPERS > Air Bags > Air Bag FAQs >
Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been
resolved by the CUSTOMER
RELATIONS, SALES, SERVICE, or
PARTS MANAGER, then please
contact the GENERAL MANAGER of
the dealership or the OWNER.
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system
modified to accommodate a person
with certain medical conditions in
accordance with a certified
physician, go to STEP 2.
▼ STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to
accommodate a person with certain
medical conditions in accordance with
a certified physician, you can reach
Mazda North American Operations by
one of the following ways.

Log on: at www.MazdaUSA.com

Customer Information and Reporting Safety Defects
Customer Assistance
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Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found
here.

E-mail: click on “Contact Us” located
on the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

In order to serve you efficiently and
effectively, please help us by providing
the following information:
1. Your name, address, and telephonenumber
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or
title or located on the upper
driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)

If you live outside the U.S.A., please
contact your nearest Mazda
Distributor.▼ STEP 3: Contact Better Business
Bureau (BBB)
Mazda North American Operations
realizes that mutual agreement on
some issues may not be possible. As a
final step to ensure that your concerns
are being fairly considered, Mazda
North American Operations has
agreed to participate in a dispute
settlement program administered by
the Better Business Bureau (BBB)
system, at no cost to you the
consumer.

BBB AUTO LINE works with consumers
and the manufacturer in an attempt to
reach a mutually acceptable resolution
of any warranty related concerns. If the
BBB is not able to facilitate a
settlement they will provide an
informal hearing before an arbitrator.

You are required to resort to BBB
AUTO LINE before exercising rights or
seeking remedies under the Federal
Magnuson-Moss Warranty Act, 15
U.S.C. § 2301 et seq. To the extent
permitted by the applicable state
“Lemon Law”, you are also required to
resort to BBB AUTO LINE before
exercising any rights or seeking
remedies under the “Lemon Law”. If
you choose to seek remedies that are
not created by the Magnuson-Moss
Warranty Act or the applicable state
“Lemon Law”, you are not required to
first use BBB AUTO LINE.

Customer Information and Reporting Safety Defects
Customer Assistance
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