2021 MAZDA MODEL 3 HATCHBACK emergency towing

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Parking in an Emergency............ 7-2 Parking in an Emergency......... 7-2
Flat Tire................................... 7-3 Spare Tire and Tool Storage ..........
............................................ 7-3
Changing a Flat Tire................7-7
Battery Runs Out..................... 7-17 Jump-Starting...................... 7-17
Emergency Starting................. 7-20 Starting a Flooded Engine..... 7-20
Push-Starting....................... 7-20
Overheating........................... 7-21 Overheating........................ 7-21
Emergency Towing.................. 7-23 Towing Description.............. 7-23
Tiedown Hooks
*.................. 7-24
Warning/Indicator Lights and
Warning Sounds..................... 7-27If a Warning Light Turns On or
Flashes................................ 7-27
Message Indicated on Multi-
information Display............. 7-39
Warning Sound is
Activated.............................7-42
When Liftgate/Trunk Lid Cannot be
Opened................................. 7-48 When Liftgate/Trunk Lid Cannot
be Opened..........................7-48
Active Driving Display Does Not
Operate................................. 7-50 If the Active Driving Display Does
Not Operate
*....................... 7-50
Windshield Wipers Operate at High
Speed.................................... 7-51 Windshield Wipers Operate at
High Speed......................... 7-51
*Some models.7-1
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Starting a Flooded Engine
▼Starting a Flooded Engine
If the engine fails to start, it may be
fl
ooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5 seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way
and hold it there.
4. Depress the clutch pedal (manual
transmission) or the brake pedal
(automatic transmission), then
press the push button start. If the
engine starts, release the
accelerator immediately because
the engine will suddenly rev up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using
the previous procedure, have your
vehicle inspected by an Authorized
Mazda Dealer.
Push-Starting
▼ Push-Starting
Do not push-start your Mazda.
WARNING
Never tow a vehicle to start it:
Towing a vehicle to start it is
dangerous. The vehicle being towed
could surge forward when its engine
starts, causing the 2 vehicles to collide.
The occupants could be injured.
CAUTION
Do not push-start a vehicle that has a
manual transmission. It can damage
the emission control system.
NOTE
You cannot start a vehicle with an
automatic transmissi
on by pushing it.
If Trouble Arises
Emergency Starting
7-20
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To w i n g D e s c r i p t i o n
▼Towing Description
We recommend that towing be done
only by an Authorized Mazda Dealer
or a commercial tow-truck service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing an AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
1. Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels)
off the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.

When towing a FWD vehicle with the
rear wheels on the ground, release the
parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-66.

A towed AWD vehicle must have all its
wheels off the ground.
WARNING
Always tow an AWD vehicle with all
four wheels
off the ground:
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
fl atbed truck.
CAUTION

Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transmission.
If Trouble Arises
Emergency Towing
7-23
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Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
 If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised off the ground
as shown in the figure. If the vehicle
is towed without raising the wheels
o ff the ground, the brake system
could be damaged.
1. Wheel dollies
Tiedown Hooks*
▼ Tiedown Hooks
CAUTION
Do not use the front and rear tiedown
eyelets for towing the vehicle.
They have been designed only for
securing the vehicle to a transport
vessel during shipping.
Using the eyelets for any other purpose
could result in the vehicle being
damaged.
1. Remove the tiedown eyelet and the
lug wrench from the luggage
compartment (page 7-3).
2. Wrap a flathead screwdriver or
similar tool with a soft cloth to
prevent damage to a painted
bumper, and open the cap located
on the front or rear bumper.
Front
(4–Door)
If Trouble Arises
Emergency Towing
7-24*Some models.
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(5–Door)
Rear
(4–Door)
(5–Door)
CAUTION
Do not use excessive force as it may
damage the cap or scratch the
painted bumper surface.
NOTE
Remove the cap completely and
store it so as not to lose it.
3. Securely install the tiedown eyelet using the lug wrench.
Front
(4–Door)
1. Lug wrench
2. Tiedown eyelet

(5–Door)
1. Lug wrench
2. Tiedown eyelet

Rear
If Trouble Arises
Emergency Towing
7-25
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(4–Door)
1. Lug wrench
2. Tiedown eyelet

(5–Door)
1. Lug wrench
2. Tiedown eyelet
4. Hook the tying rope to the tiedown eyelet.
CAUTION
If the tiedown eyelet is not securely
tightened, it may loosen or
disengage from the bumper when
tying the vehicle. Make sure that
the tiedown eyelet is securely
tightened to the bumper.
If Trouble Arises
Emergency Towing
7-26
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Index
Cruise control switch.......... 4-215
Cruise standby indication (white)/
cruise set indication (green) ..........
......................................... 4-215
Cup Holder.............................. 5-42
Customer Assistance (Canada)..... 8-6
Customer Assistance (Mexico)... 8-10
Customer Assistance (Puerto
Rico).......................................... 8-9
Customer Assistance (U.S.A.)....... 8-2
Cylinder Deactivation................ 4-11
D
Daytime Running Lights............. 4-51
Defogger.................................. 4-58 Mirror.................................. 4-59
Rear window........................ 4-58
Dimensions.................................9-6
Display..................................... 4-12
Distance & Speed Alert (DSA).. 4-108 Indication on display...........4-109
Door Locks............................... 3-11
Door-ajar Warning Beep............ 7-47
Driver Attention Alert (DAA).... 4-109
Driver Monitoring Camera....... 4-214
Driver Monitoring (DM)...........4-111
Drive Selection..........................4-81
Driving In Flooded Area............. 3-49
Driving on Uneven Road............ 3-50
Driving Position Memory........... 2-11
Driving Tips...............................3-44 Automatic transmission......... 4-45
Break-in period.................... 3-44
Driving in flooded area......... 3-49
Driving on uneven road.........3-50
Floor mat............................. 3-46
Hazardous driving.................3-45
Overloading......................... 3-49
Rocking the vehicle...............3-46
Saving fuel and protection of the
environment.........................3-44
Turbocharged vehicles (SKYACTIV -
G 2.5T)................................ 3-50
Winter driving...................... 3-47
Dynamic Stability Control
(DSC)....................................... 4-79 DSC OFF indicator light........ 4-80
DSC OFF switch................... 4-80
TCS/DSC indicator light........4-79
E
Electric Parking Brake (EPB)........ 4-66
Electric Parking Brake (EPB) Warning
Beep.........................................7-45
Emergency StartingPush-starting........................ 7-20
Starting a flooded engine...... 7-20
Emergency Towing Tiedown hooks..................... 7-24
Towing description............... 7-23
Emission Control System............ 3-26
Engine Coolant............................... 6-20
Engine compartment
overview.............................. 6-15
Exhaust gas.......................... 3-26
Hood release....................... 6-13
Oil....................................... 6-17
Starting.................................. 4-5
Essential Information................... 6-2
Event Data Recorder.................. 8-19
Excessive Speed Warning........... 7-47
Exterior Care............................. 6-48 Aluminum wheel
maintenance........................ 6-53
Bright-metal maintenance..... 6-52
Maintaining the finish........... 6-49
Plastic part maintenance....... 6-53
10-3
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Index
Horn.................................... 4-59
Storage Compartments.............. 5-45 Center console..................... 5-46
Glove compartment..............5-46
Overhead console................ 5-46
Storage pocket..................... 5-46
Storage Pocket.......................... 5-46
Sunshade.................................. 3-39
Sunvisors.................................. 5-38
T
Theft-Deterrent System.............. 3-42
Three- flash Turn Signal...............4-52
Tiedown Hook.......................... 7-24
Tires......................................... 6-33 Replacing a tire.................... 6-35
Replacing a wheel................ 6-37
Snow tires............................ 3-47
Speci fications....................... 9-10
Temporary spare tire............. 6-36
Tire chains............................3-48
Tire in flation pressure............6-34
Tire rotation......................... 6-34
Uniform tire quality grading
system (UTQGS)................... 8-21
Tire Information Location of the tire label
(placard).............................. 8-27
Steps for determining the correct
load limit............................. 8-34
Tire labeling......................... 8-23
Tire maintenance.................. 8-29
Vehicle loading.....................8-31
Tire Pressure Monitoring
System.................................... 4-219
Touch Sensor Inoperable Warning
Beep (With the advanced keyless
function)...................................7-44
To w i n g Recreational towing.............. 3-51
Trailer towing....................... 3-51
Towing Description................... 7-23
Traction Control System (TCS).... 4-78 TCS/DSC indicator light........4-78
Tra ffic Jam Assist (TJA).............. 4-139
Close proximity warning...... 4-145
Display indication............... 4-143
Setting the system...............4-146
Shift-up/shift-down request
display............................... 4-153
Stop hold control............... 4-153
Tra ffic Sign Recognition System
(TSR)...................................... 4-101
Trouble Battery runs out.................... 7-17
Emergency starting................7-20
Flat tire.................................. 7-7
Overheating......................... 7-21
Parking in an emergency......... 7-2
When liftgate/trunk lid cannot be
opened................................ 7-48
Trunk Lid...................................3-19 Inside trunk release lever....... 3-24
When liftgate/trunk lid cannot be
opened................................ 7-48
Trunk Light................................ 5-39
Turn and Lane-Change Signals.... 4-52
Turn Signals.............................. 4-52
U
Ultrasonic Sensor.................... 4-212
V
Vehicle Information Labels Chassis number...................... 9-2
Engine number....................... 9-3
Motor vehicle safety standard
label...................................... 9-2
Tire pressure label.................. 9-2
10-9
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