
Troubleshooting
Why is the feature not available (line markings are gray) when I can s\
ee the lane markings on the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last alert warning or aid intervention occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac ™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
There is standing water on the road.
Faint lane markings, for example partial yellow lane markings on concret\
e roads.
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Radar Troubleshooting (If Equipped)
Action
Cause
The surface of the radar in the grille is clean but the message remainsin the display.
The surface of the radar in the grille is dirty or obstructed in some
way.
Wait a short time. It may take several minutes for the radar to detectthat there is no obstruction.
The surface of the radar in the grille is clean but the message remains
in the display.
The Pre-Collision Assist system is disabled. Pre-Collision Assist should\
automatically reactivate a short time after the weather conditions improve.
Heavy rain, spray, snow, or fog is interfering with the radar signals.
The Pre-Collision Assist system is disabled. Pre-Collision Assist should\
automatically reactivate a short time after the weather conditions improve.
Swirling water, or snow or ice on the surface of the road may interfere
with the radar signals.
Contact an authorized dealer to have the radar checked for propercoverage and operation.
Radar is out of alignment due to a front-end impact.
Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the camera's field
of view repaired. Note:
If something hits the front end of your
vehicle or damage occurs, the radar sensing
zone may change. This could cause missed
or false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation.
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System consistently shows Stop Now Max
trailer angle reached warning:
•
The system uses your measurements to
determine sticker position and establish
system limits. Accurate sticker placement
and trailer measurements will provide the
best system performance. If you are
consistently receiving this warning it is
likely there is an issue with sticker
placement or the entered measurements.
Make sure that the sticker is placed
correctly based on steps 3 and the
measurements were made correctly
according to Step 4. The troubleshooting
guide for trailer measurements can also
be reviewed for help in making
measurements.
• To change sticker location or change
trailer measurements, go into the Towing
menu, select trailer options, select
change trailer setting and then select the
change sticker option. •
If the sticker location needs to be
changed, the previous sticker must be
removed and a new sticker needs to be
placed on the trailer. ONLY ONE
STICKER SHOULD BE PLACED ON THE
TRAILER FOR PROPER SYSTEM
FUNCTION.
• Disregard the prompt to remove this
sticker and continue to the next step if
you only plan to update the
measurements for the current sticker
location.
System consistently shows Stop now take
control of steering warning:
• The system displays this warning when
it can no longer steer the vehicle and you
must take over steering. There are four
reasons why this warning displays and
additional information regarding the
reason for the warning is available on the
center display.
• The steering wheel is touched while the
system is controlling it. Avoid touching
the wheel during system operation. •
The maximum speed for feature
operation is exceeded. System
performance is optimized at slower
speeds. Backup slowly.
• The sticker was lost by the camera
system. Once your vehicle is stopped
additional warnings will indicate the
sticker was lost. Refer to sticker lost
trouble shooting tips.
• An internal condition for system
operation was not met which requires
your vehicle return to manual control of
the steering.
Note: The system is designed to be used
with the same trailer connection every time
the trailer is chosen from the selection menu.
Using a different drawbar or a different pin
hole (on drawbars with more than one) when
connecting the drawbar to your vehicle
affects the trailer measurements. Take the
measurements again and update if required.
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Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as application
during trailer sway, could cause instability
of trailer or tow vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of the
trailer wheels. Trailer wheels can lock up
on slippery surfaces, resulting in reduced
stability of trailer and tow vehicle. •
The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the controller.
• The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work independently
of each other. Changing the gain setting
on the controller does not affect the
operation of your vehicle's brakes
whether you attach a trailer or not. •
When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed item.
Lincoln is not responsible for warranty or
performance of the controller due to
misuse or customer installation.
Trailer Lamps WARNING: Never connect any trailer
lamp wiring to the vehicle's tail lamp wiring;
this may damage the electrical system
resulting in fire. Contact your authorized
dealer as soon as possible for assistance
in proper trailer tow wiring installation.
Additional electrical equipment may be
required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working.
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Your vehicle may be equipped with a
temporary or conventional spare tire. A
temporary spare tire is different in size
(diameter or width), tread-type (All-Season
or All-Terrain) or is from a different
manufacturer than the road tires on your
vehicle. Consult information on the tire label
or Safety Compliance label for limitations
when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note:
Disconnect the wiring to the trailer
before backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to rise
above the bottom edge of the rear
bumper.
• Do not allow waves to break higher than
6 in (15 cm)
above the bottom edge of
the rear bumper. Exceeding these limits may allow water to
enter vehicle components:
•
Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime the
rear axle has been submerged in water.
Water may have contaminated the rear axle
lubricant, which is not normally checked or
changed unless a leak is suspected or other
axle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS WARNING:
If your vehicle has a
steering wheel lock make sure the ignition
is in the accessory or on position when
being towed. Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 166).
Follow these guidelines if you have a need
for recreational towing, such as towing your
vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
Two-wheel Drive Vehicles
You cannot tow a two-wheel drive vehicle
with any wheels on the ground as vehicle or
transmission damage may occur. You must
tow your vehicle with all four wheels off the
ground, for example when using a
car-hauling trailer.
Four-wheel Drive Vehicles Without
SLOW
CLIMB Mode
You cannot tow your vehicle with any wheels
on the ground or vehicle damage may occur.
You must tow your vehicle with all four
wheels off the ground, for example when
using a car-hauling trailer.
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Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information refer to the Better
Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Adding Coolant
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. WARNING:
Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow this
instruction could result in personal injury.
Note: Automotive fluids are not
interchangeable. Take care not to put
engine coolant in the windshield washer fluid
reservoir or windshield washer fluid in the
engine coolant reservoir. Note:
Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system.
See Capacities
and Specifications (page 440). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
See
Capacities and Specifications (page 440).
Using water that has not been deionised
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways. Note:
Coolants marketed for all makes and
models may not be approved to our
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See Capacities and
Specifications
(page 440).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap. Turn the cap clockwise until it contacts the
hard stop.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level.
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Note:
If the brake fluid level is below the MIN
mark or above the MAX mark, have your
vehicle checked as soon as possible.
Note: To avoid fluid contamination, the
reservoir cap must remain in place and fully
tight, unless you are adding fluid.
Only use fluid that meets our specifications.
See
Capacities and Specifications (page
440).
Brake Fluid Service Interval
Brake fluid absorbs water over time which
degrades the effectiveness of the brake fluid.
Change the brake fluid at the specified
intervals to prevent degraded braking
performance.
For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. CHANGING THE 12V BATTERY WARNING:
Batteries normally
produce explosive gases which can cause
personal injury. Therefore, do not allow
flames, sparks or lighted substances to
come near the battery. When working near
the battery, always shield your face and
protect your eyes. Always provide correct
ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in personal
injury and damage to the vehicle or battery.
Lift the battery with a battery carrier or with
your hands on opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or
clothing. Shield your eyes when working
near the battery to protect against possible
splashing of acid solution. In case of acid
contact with skin or eyes, flush immediately
with water for a minimum of 15 minutes and
get prompt medical attention. If acid is
swallowed, call a physician immediately. WARNING:
Battery posts, terminals
and related accessories contain lead and
lead compounds, chemicals known to the
State of California to cause cancer and
reproductive harm. Wash your hands after
handling
.
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