2021 LINCOLN NAVIGATOR sat nav

vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first
18,000 mi (29,000 km), whichever occurs
first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time). In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, you
may participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
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Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
For additional information refer to the Better
Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
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Note:
Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR WARNING: Do not use cleaning
solvents, bleach or dye on the vehicle's
seatbelts, as these actions may weaken
the belt webbing. WARNING:
On vehicles equipped
with seat-mounted airbags, do not use
chemical solvents or strong detergents.
Such products could contaminate the side
airbag system and affect performance of
the side airbag in a crash. Note:
Follow the same procedure for
cleaning leather seats when cleaning leather
interior.
See Cleaning Leather Seats (page
403).
Note: Do not use household cleaning
products or glass cleaners, which can stain
and discolor the fabric and affect the flame
retardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
• Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft® Professional Strength Carpet
& Upholstery Cleaner.
For grease or tar stains:
• Spot clean the area with Motorcraft® Spot
and Stain Remover. In Canada, use
Motorcraft® Multi-Purpose Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not oversaturate or
the ring will set. Cleaning Black Label or Presidential
Interior
(If Equipped)
Note: Alcantara microfiber cloth fabric is
made of polyester microfiber with
micro-porous polyurethane. Using
commercially available fabric cleaners can
cause permanent damage.
Note: Do not use commercially available
leather and vinyl cleaning products on
Alcantara microfiber cloth fabric.
Note: Lincoln Black Label or Presidential
vehicles may have Alcantara microfiber cloth
fabric on the seats, headliner, floor mats and
door panels.
Depending on the type of stain, use water,
lemon juice or pure ethyl alcohol when
cleaning. For cleaning Alcantara microfiber
cloth, refer to the following chart:
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Utility vehicles and trucks handle differently
than passenger cars in the various driving
conditions that are encountered on streets,
highways and off-road. Utility vehicles and
trucks are not designed for cornering at
speeds as high as passenger cars any more
than low-slung sports cars are designed to
perform satisfactorily under off-road
conditions.
Study your owner's manual and any
supplements for specific information about
equipment features, instructions for safe
driving and additional precautions to reduce
the risk of an accident or serious injury.
Four-wheel drive system (If Equipped)
WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel drive
vehicle may accelerate better than a
two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive at
a safe speed. A vehicle equipped with four-wheel drive,
when selected, has the ability to use all four
wheels to power itself. This increases traction
which may enable you to safely drive over
terrain and road conditions that a
conventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels through
a transfer case or power transfer unit.
Four-wheel drive vehicles allow you to select
different modes as necessary. For
information on transfer case operation and
shifting procedures, See Four-Wheel Drive
(page 233). For information on transfer case
maintenance,
See Maintenance (page 377).
You should become thoroughly familiar with
this information before you operate your
vehicle.
On some four-wheel drive vehicles, the initial
shift from two-wheel to four-wheel drive
when the vehicle is moving can cause a
momentary clunk and ratcheting sound.
These sounds are normal and are not cause
for concern. In four-wheel drive vehicles, the size of the
spare tire relative to the remaining tires can
have an effect on the 4x4 system. If there is
a significant difference between the size of
a spare and the remaining tires, four-wheel
drive functionality may be limited. See Using
Four-Wheel Drive
(page 233).
How your vehicle differs from other
vehicles
Sport utility vehicles and trucks can differ
from some other vehicles in a few noticeable
ways. Your vehicle may be:
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•
Higher - to allow higher load carrying
capacity and to allow it to travel over
rough terrain without getting hung up or
damaging underbody components.
• Shorter - to give it the capability to
approach inclines and drive over the
crest of a hill without getting hung up or
damaging underbody components. All
other things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering inputs
than a vehicle with a longer wheelbase.
• Narrower - to provide greater
maneuverability in tight spaces,
particularly in off-road use.
As a result of the above dimensional
differences, Sport utility vehicles and trucks
often have a higher center of gravity and a
greater difference in center of gravity
between the loaded and unloaded condition.
These differences that make your vehicle so
versatile also make it handle differently than
an ordinary passenger car. TIRE CARE
Information About Uniform Tire Quality
Grading
Tire Quality Grades apply to new
pneumatic passenger car tires. The
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example: Treadwear 200
Traction AA Temperature A. These Tire Quality Grades are
determined by standards that the United
States Department of Transportation has
set.
Tire Quality Grades apply to new
pneumatic passenger car tires. They do
not apply to deep tread, winter-type
snow tires, space-saver or temporary
use spare tires, light truck or LT type
tires, tires with nominal rim diameters of
10 to 12 inches or limited production tires
as defined in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of Transportation Tire
quality grades: The U.S. Department of
Transportation requires us to give you
the following information about tire
grades exactly as the government has
written it.
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AUDIO UNIT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: Some features, such as satellite radio,
may not be available in your location. Check
with an authorized dealer.
Note: The touchscreen system controls most
of the audio features.
Adjusting the Volume Turn to adjust the volume.Changing Radio Stations
In radio mode, turn to search through the
radio frequency band.
In satellite radio mode, turn to find the
previous or next available satellite radio
station.
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Locking the Rear Audio Controls (If
Equipped) Press and release the button to
lock the rear passenger audio
controls.
Selecting the Audio Modes
(If Equipped) Press and release the button to
access different audio modes, for
example AM, FM and CD.
Switching the Audio Unit On and Off Press and release the button.
Using Seek, Fast Forward and Reverse In radio mode, select a frequency band and
press and release either button. The system
stops at the first station it finds in that
direction.
In satellite radio mode, press and release to
select the next or previous satellite radio
station. If you select a specific category, such
as jazz, rock or news, press to find the next
or previous station in that category.
Rear Seat Audio Controls - Vehicles
without: Second Row Center Console
(If Equipped) Accessing the Audio System Modes
Press and release the button to
scroll through available audio
system modes.
Adjusting the Volume Press and release the button to
adjust the volume.
Displaying the Clock Press and release the button to
display the clock.
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HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS Ford Motor Company and DTS are
not responsible for the content sent using
HD Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion.
SATELLITE RADIO
SiriusXM® Satellite Radio broadcasts a
variety of music, news, sports, weather, traffic
and entertainment satellite radio channels.
For more information and a complete list of
SiriusXM satellite radio channels, visit
www.siriusxm.com in the United States,
www.siriusxm.ca in Canada, or call SiriusXM
at 1-888-539-7474.Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Reception Factors Potential satellite radio reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other material as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING . . . to indicate the interference and th\
e audio system may mute.
Satellite radio signal interfer-
ence
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